...UMUC Haircutters Stage 2 Introduction Generic Strategy for Competitive Advantage: Cost Leadership Strategy Business Process to be Improved: Customer and Employee Scheduling Table of Functional (Business) Requirements: Table of Functional (Business) RequirementsSteps in the Appointment Process | Process Step | Input Information/data item(s) entered into the system as part of this step | ProcessProcessing or action the system must perform for this step | OutputInformation/data item(s)/record created, or displayed, or printed out for the user in this step | 1 | Last name and Phone Number | Verify Last name and Phone Number from customer database | Welcome “Customer’s name”! or “Invalid Last name/Phone Number Combination | 2 | Last name and phone number | Enter new customer data into customer database | Welcome “new customer’s name”! | 3 | Services Required | Locate and present options and prices for services required | Prices of service required | 4 | Date and time for services required | Locate employee scheduling | Dates and times of stylist availability | 5 | Confirmation of appointment date and time | Verify date and time is correct/ and stylist is available | Your appointment has been set for” date and time” with “stylist name” | 6 | Paper receipt of services rendered | Verify all services have been accounted for; add up prices for final total | Your total for today is:”total” | 7 | Feedback from customer | Verify that feedback survey is complete;...
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...Business Statement Rusty Rims (RR) Distribution Company is a distribution and regional company that has been in operation for over 60 years. RR is headquartered in Wilmington, Delaware and they has a staff of 400 employees including drivers, 6 distribution terminals (Philadelphia PA, Baltimore MD, New York, Washington DC, Newark NJ, and Wilmington DE), 100 delivery vehicles, 40 box trucks, and 40 panel vans. Currently, RR operates 24 hours a day, 7 days a week. Daily operations consist of a dispatcher making a list of freight pickups, a driver following the dispatch order for freight pickups, freight pickups brought to a distribution terminal (unloaded), some freights are sorted for delivery and others are kept overnight for next day delivery. While RRs process is not the greatest, development of the business has been stagnant due to the slow economy. At present, RRs profit runs at about 4%. John (the owner of RR) would like to see a growth of 5% per year and, at the same time, expenses cut by 5% to help fund new initiatives. Business Strategic Objectives RRs unique operating strategy works flawlessly and simultaneously on several levels. RRs intent is to: 1. To offer warehousing services for those customers, who want to reduce delivery time by having product readiness locally. 2. To increase the percent of loaded miles in their fleet which will decrease the cost by managing the pickup as well as delivery of freight at the same time in similar geographic area. 3. To...
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...IFSM 301 Final Self-Assessment IFSM301 Final Self-Assessment Click below link for Answer http://workbank247.com/q/ifsm-301-final-self-assessment-ifsm301-final-self-/12455 http://workbank247.com/q/ifsm-301-final-self-assessment-ifsm301-final-self-/12455 IFSM 301 Section (6380) (Summer 2015) 72-Hour Final Assessment By signing this 72-Hour Final Assessment, I confirm that the work contained on this assignment is my own, I have received no outside assistance and have properly cited and referenced any external research that has been incorporated in my answers. I have fully complied with UMUC's Policy on Academic Dishonesty and Plagiarism (Policy 150.25). Failure to properly credit your research sources is a violation of this policy. _____________________________________(Typed signature represents actual signature) - Final Assessments without signature will not be accepted. Instructions: Choose ten (10) of the sixteen (16) choices below to answer. Your responses should demonstrate your understanding of the course content and your analysis and critical thinking; you are not expected to just re-iterate what is in the e-book,but to integrate the information in your responses. Answers will be in the form of a list or short answers, as indicated in the questions. Proper APA style must be used for any citations and references that you use. Your Final Assessment will be scored on your demonstration of your understanding and integration of the course concepts. The...
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...IT Strategy 1 IT Strategy Plan Part 1 Vickie Kelley IFSM 301 Professor Compton November 1, 2015 keeping the company steered in the direction of the vision and mission of the company. The president provides the resources for projects. Bradt (2013) wrote, “ CEO run companies.” The Vice President of Operations/COO is second in command in the company. He gives support to the president’s focus and ideas. Bennett and Miles wrote (2006), “The COO is there to help make the CEO’s vision a reality.” He is responsible for the day-to-day operation in a company. According to a TechTarget article, “creating operations strategy and policies to employees” can also be the responsibility of the COO (“Chief,” 2013). The IT Strategy 4 duties of a COO vary from organization to organization, because their duties depend on the CEO/President. The CIO is responsible for keeping IT projects in alignment with business strategy. He selects the IT management team for IT projects. This is a very important task, because he relies on these managers to keep projects moving along. He is the leader and sets the tone for the whole IT organization. Their role is to help increase the value of the company and keep projects on track by keeping managers and employees focused on the business strategy. As part of the IT governance team, he can explain how technology would increase the organization’s value reduce costs, and how it can be done The Sales Manager...
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...GER UMUC STAGE 2 PAPER v IFSM 301 GER UMUC is maintaining three different financial systems and each system has a different report format. Also when doing annual inventory there are three difference different systems and three different inventory procedures. As it stands, this affects the company because time is wasted on consolidating the information required for reports. It takes the IT Staff and the executive management nearly 4 weeks to produce end of the quarter reports. I recommend that we implement a web-based accounting system that includes an extensive database to help our accountants to do their quarterly report. This consolidation of information will help them tremendously in saving time on going through all of our financial information and creating reports. The software that I suggest is called Intacct. Intacct is a Web-based financial accounting software system with that covers a large set of functionality. It can support applications for core accounting, time and expenses, revenue management, project accounting, order and billing, purchasing, global consolidations, multi-currency management, and financial reporting. It can also be accessed on demand through a browser over the Internet (cite). As well the database used for Intacct is oracle (About Us: Learn more about Intacct, 2013). The web-based accounting system that we will implement will incorporate and combine the best of the 3 financial systems that we used before. It will hold all the necessary...
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...Shahzeb Khan 2/7/16 IFSM 301 6382 Foundations of Information Systems Management (2162) Rusty Rims ITSP Part 1 Assignment 1. Business Statement: RR is a regional transportation and distribution company in operation for over 60 years. The company serves major cities in the Mid-Atlantic region. They are headquartered in Wilmington, Delaware and have a staff of 400 employees including truck drivers. There are 6 distribution terminals(Philadelphia PA, Baltimore MD, New York City, Washington DC, Newark NJ and Wilmington DE)for consolidating freight,and 100 delivery vehicles including 20 tractor/semi-trailer units, 40 box trucks and 40 panel vans. The company operates in a highly competitive business environment. Current revenue is about $39 million a year with profit running at 4%. 2. Business Strategic Objectives: * Support Delivery: Support makes up all of the break-fix activity of the IT operations. It is the most fundamental and, in many respects, the most important activity the IT organization engages in. Support includes the help desk and monitoring organizations but also aspects of technical operations, such as system administration, database administration, development, and business process analysts. All aspects of the IT organization provide some level of support back to the business. Support delivery is critical not because it is strategic but because it is the foundation from which everything else is built. Put in simpler terms, if you are in the...
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...Rusty Rims IT Strategic Plan, Part 2 IFSM 301 February 6, 2016 Part One 1. Business Statement- Rusty Rims is a regional transportation and distribution company that has been in operation for over 60 years. The company serves major cities in the Mid-Atlantic region. They are headquartered in Wilmington, Delaware and have a staff of 400 employees including truck drivers. There are 6 distribution terminals (Philadelphia, PA, Baltimore, MD, New York City, Washington, DC, Newark, NJ and Wilmington, DE) for consolidating freight and 100 delivery vehicles including 20 tractor/semi-trailer units, 40 box trucks and 40 panel vans. The company operates in a highly competitive business environment. Due to slow economy, growth has been stagnant. John, the president of the company, would like to see growth at 5% per year. He would also like to see expenses cut by 5% to help fund new initiatives. Current revenue is about $39 million a year with profit running at 4%. 2. Business Strategic Objectives- A. Provide warehousing services for customers who want to reduce delivery time to their customers by having product available locally. a. Make sure local distribution is available for customers B. Improve the percent of loaded mile in their fleet to reduce costs by coordinating the pickup and delivery of freight at the same time in the same geographic area b. Increase delivery time c. Increase shipments into and out of the terminals as quickly as possible...
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