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Illustrate the Significance and Relevance of Communication Networks in Your Organization

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Submitted By zvavamwe
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Question : Illustrate the significance and relevance of communication networks in your organization

By Sylvia Zvavamwe

Communication maintains and sustains relationships in an organization regardless of the type of the organization. How people in an organization communicate with each other determines or shows how satisfied they are with each other’s work. An organizational communication address how information circulates among employees and this circulation of information occurs through formal and informal communication networks. According to Fielding (1993), networks are “the interconnecting lines of communication used to pass information from one person or one section to another”. Networks ensure that information in an organization does not flow randomly, but, follow set up channels. Formal communication network include vertical, lateral and diagonal communication whereas, informal communication includes grapevine and bypassing networks. This essay is going to illustrate the significance and relevance of these formal and informal communication networks at the University of Zimbabwe.

Formal communication network is whereby communication follows the hierarchical structure of the organization or the chain of command (Richmond 2005). According to Evans (1984) formal communication is applied to those communications which are routed through what have been called ‘official channels’. These definitions imply that formal communication is observed through formal organizational structures. For example, at the University of Zimbabwe, if the Dean, who is the head of a faculty, has to communicate a message to the lecturers in the faculty, he communicates through the chairpersons of the department who then pass the information to the intended recipients, who in this case, are the lecturers. The different types of formal communication networks as stated

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