...IT Project Implementation Failures Within this document you will find the answers to your questions. Such as how the implementation process works and why some IT projects tend to fail. The implementation process will be explained in detail so that the roles and responsibilities are understood. There will also be a brief overview of how an organization can minimize the occurrences and effects of it failures. IT Implementation The implementation process begins after the system has been assigned and everyone has access to it. This process is a huge priority for our team and especially valued by the senior executives. When our organization implements a new health care information system we make sure that plenty of time and resources are set aside to give it as much attention as needed to complete the process. The first few steps of the process are crucial, organizing the implementation team and identify a system champion, determine the projects scope and expectations and establish and institute a project plan. In these first few steps there can be major failure, leading to costly overruns, unsatisfied users, delays and more. Fundamentals Missed In the case study “Memorial Health System CPOE Implementation” there was several fundamental activities that were not completed. When planning out the process Fred Dryer and Joe Roberts did not evaluate the time money or even staff that would be needed to complete the implementation process. The men wanted to get the board’s approval...
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...IT Project Implementation Failures Tykeshia James HCS483 February04, 2013 Linda Mesko IT Project Implementation Failures The typical implementation process or plan includes the following, “workflow and process analysis the organization needs to identify opportunities for improvement and as appropriate effect those changes. Identify sources of data including interfaces to other systems, redesign physical location as needed. Then comes the system installation determine system configuration, order and install hardware, prepare computer room upgrade or implement IT infrastructure, customize software test, retest, and test again. Next, the organization should have staff training so that they are up to date on the new system procedure manuals should be updated as well so if the occasion arises the staff can refer to the information. After this the data needs to be converted and system testing. Finally, preparation for go-live date select a date when patient volume is relatively low ensures sufficient staff is on hand. Setup mechanism for reporting and correcting problems and issues review and effect process reengineering. () During the implementation process there should be an organized implementation team and a system champion. The implementation team is responsible for planning, coordinating, budgeting and managing the new system. The team should include an IT professional with technical database and network administration expertise. They will be responsible for installing...
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...Project Implementation Scenario 1 The owners of Rose Plumbing want to institute an electronic time entry system to reduce the number of errors that are recorded in the current system. Ideally, the management will have to consider a process so that the plan is successful. First, there is a need to assess the readiness of the firm in that it should have all the requirements to design, implement and use the system. The second step is to plan the approach in a blueprint to define the phases that will be used. Third, the firm will select professionals that are experienced in the application of the system so that they can help with the implementation. Through such an approach, the leadership will consider the various protective measures and effective schemes. Fourth, the owners may have to conduct training to equip the workers with knowledge about the functionality of the structure. Consequently, the workers should provide all the data that is required so that the initiators can use the machine to record the information. Through the various demonstrations, the employees should record the entry and exit time effectively. However, the firm ought to have a backup plan to ascertain the success of the project. Ideally, it should conduct quality improvement strategies to ensure the system will not affect the company negatively. Eventually, it can use the system to record the working period of the staff. Contrastingly, a number of concerns can emerge due to the implementation of the...
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...Implementation Failures Marsha M. Alexander HCS/483 October 4, 2010 Kym Pfranks Implementation Failures Introducing a new system or a new method into an already effective system can meet multiple challenges. In the area of health care information systems these challenges range from unsupportive stakeholders to improper planning. Any number of challenges can lead to system implementation failure. Memorial Health Systems In the case study of Memorial Health Systems, factors such as lack of belief in implementing a Clinician Provider Order Entry (CPOE) system factored into the failure of this project. Additional factors such as failure to respect the uncertainty of a project, underestimating the necessary resources or using a little resources as possible, a lack of candor, and not anticipating the possible disruptions that can be caused by implementing a new system can also lead to failure. When Memorial Health Systems began the project of implementing the CPOE system many of the physicians on staff felt that the CPOE would double his or her workload. One way to help the physicians on staff understand and believe in the system would be to have an IT consultant address the staff and explain the CPOE as well as answer questions. Memorial Health Systems also under budgeted when the original implementation of the CPOE began. This may have been a result of rushed findings to hurry the implementation along. When implementing a new system of this magnitude...
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...System Implementation HCS 483 Jose Rivera 06/10/13 System choice and implementation is a process that requires much thought, planning, and considerations. There are four steps for selecting and acquiring an information system. The more carefully and detailed the steps are followed, the better the system will be for the organization. Goals need of the new system must be established. The new system must meet the goals and fit the needs of the organization to be functional. Each member of the process plays specific and important roles during the selection, implementation, and maintenance phases of the new system. Stakeholders There are many steps for selecting and acquiring an information system for an organization. An organization will need to know that their current system needs to be replaced. The need for replacement might be because the current system no longer fits the organizations needs or the costs to maintain the current system are too high. From there the steps are planning, selection, implementation, and support of a new health care information system, (Wagner, Lee, & Glaser, 2009, p. 5). “The primary focus of this planning and analysis phase is on the business problem, or the organizations strategy, independent of any technology that can or will be used,” (Wagner, Lee, & Glaser, 2009, p. 8). Now that it is clear there needs to be a new system implemented, the next step is to determine the functional needs and requirements. This step, if...
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...IT Project Implementation Failures Tracy Grainger HCS/483 September 19, 2011 Billy Kesserwani IT Project Implementation Failures The IT implementation process begins after an acquisition process. The acquisition process requirements are examined, the request for the proposal is sent, the vendor is chosen and contracts are negotiated and signed. When these parts have been finished the implementation can begin. During the beginning of the implementation the project has to be planned out ahead of time, a team must be selected and the best must be chosen, but problems should always be expected to happen along the line. Some of the IT problems that occur can often be prevented if you are paying close attention. In this particular case study, the implementation process seems to be working well. Dryer and Roberts decided to obtain a CPOE system running for their staff to use. Problems occur when the stakeholders in the faculty believed the system would only be more work for them and would not be very useful to their organization. This is the first sign to indicate a problem is happening. This is the first IT failure within the company. The organization and stakeholders must believe that the system is worth having, be willing to work with it, and believe in the help it will have for the organization. If the stakeholders think the system will fail ultimately then it will fail. They will not work and put forth the effort into the implementation process and training. Dryers and...
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...The Implementation Stage The purpose of this essay is to discuss about the implementation of the project. It is important to know and understand the six stages of implementation. In this situation you can see that the human resource system needs to be updated and that is where the implementation process goes in to play. Each of the stage’s activities would be used for its’ specifically planned for each situation. Then go into details about the benefits of using the defined and repeatable process for accomplishing the activities in the implementation stages. The six stages of implementation consists of; coding, testing, installation, documentation, training, and support. Coding The first activity in the implementation stage would be coding. This is also the stage where everything is evaluated. In this stage, one of the main portions is to find what the needs of the company are. Management would be able to point out what needs to be worked on. For example, they would point out that the login screen of the main page always gets a glitch and would lead you to another page that was not relevant to what you have clicked or picked. Testing The testing stage would be next after coding. During this stage, the components will be thoroughly tested before implementation. This stage is an important part of the implementation phase because testing is mandatory for almost everything that is doing through developmental changes. Without the testing stage we would not know where to...
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...Kiley Overholt HCS/455 June 24, 2013 Elaine Bobo Legislative and Implementation In health care there are five stages involved when policies are introduced into the health care system. Policies are at a constant pace of being reviewed to better the health care system, with each one having an effect on the changes in health care. Since each stage takes special consideration before policies are proposed and accepted, in this paper we will talk about two, the Legislative and Implementation stages. Legislative The Legislative phase is similar to the steps of passing a bill; with the exception that it is only for the health care aspect. It all begins with an idea in which evolves into something more, where steps are to be taken in order to get the policy into action. Congress is involved in this phase to help legislative officers in making executive decisions by offering guidance on actions. The Office of Legislative Policy and Analysis (OLPA) “helps by providing information and advice on Congressional actions that affect those involved” (Office of Legislative Policy and Analysis (ofm)-Other Related Resources”,). The functions that are involved to help support during the process is: • “To serve as the principle legislative with the congress, and other Federal agencies • Prepare if there is need to testify • Analyzes pending legislation • Monitor and keep those involved informed • Brief members of Congress and staff;...
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...IT Project Implementation Failures Team A Latree Brown, Lisa Carter, Jennifer Cooper, Michele Griffith August 26, 2015 Dr. Greenfield IT Project Implementation Failures The Implementation process begins once the system is developed, and follows through to the final go live date has been selected. Like the System Development life cycle (SDLC) this part also requires a fully dedicated support team. This part of the process should have a team first priority. The team is best delivered if is it has an adequate amount of staff involvement, with an allotted amount of time devoted to the project, along with resources to cover all phases of the process to run effectively. Depending on the size of the project, application needed to be installed, and the organization’s needs, there are essential step to take such as organizing the implementation team and team champion or lead person. The team’s major responsibility is to remain within budget and to stay on task. The Budget is critical when implementing a new system; most healthcare organizations cannot afford to take a financial loss. Once the team has agreed on its goals, and defines each person’s role and expectations in the projected plan, tasks should be appointed with an estimated time of completion. Having the best resources will help reduce wasted time on research, and help the team to remain on task. Each task should be completed in organized steps not to over lapse with each other to ensure a smooth transition...
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...IT project implementation failures Annette HCS/483 March 16, 2015 Jose L. Rivera IT project implementation failures Introduction Memorial Health System is an eight-hospital health system in the Midwestern United States. The hospitals range in size from 200 to 700 beds. Four years ago, the health system began a board-approved computerized provider order entry (CPOE) implementation. The project was a major failure after having experienced poor support from leadership, a lack of appropriate resourcing, leadership and staffing changes, exceeding budget and time, and last minute changes to the scope of the project. There are processes that should be followed in an information system implementation. Not adhering to typical procedures can lead to project failure. This paper will describe reasons for failure, as well as ways to minimize project failure. IT Implementation. The typical information technology implementation process begins with an identification of a need. A committee can be formed and charged with finding a solution. This committee develops the project objectives including the methodology for selecting a system. Next, define the system goals and create a timeline for the committee activities. For example, the committee will be selecting a system for CPOE. The committee will meet weekly for the next eight weeks to create and document the goals of the project and what needs to occur at each step in the selection process. The committee then identifies...
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...IT Project Implementation Failures Shana Pardue HCS/483 July 18, 2011 Dr. Michael Solomon IT Project Implementation Failures “Many projects have been subject to considerable delay, increasing budget deficits, and in some cases, severely negative impacts on the quality and effectiveness of care” (Murray et al, 2011, p. 2). Memorial Health System (MHS) is dealing with lack of candor, lack of belief in the project, project complexity, inability to anticipate short-term disruptions, and lack of technology stability and maturity while implementing a clinician provider order entry (CPOE) system (University of Phoenix, n.d.). These potential failures can be avoided with proper planning and integration. Not realizing the complexity of the project is a failure that MHS made while implementing the CPOE program (Wager, Lee, & Glaser, 2009). MHS has eight hospitals with a minimum of 2,600 beds (University of Phoenix, n.d.). An alternate route to implementing into all eight sites at once would be to select one site to implement the program into. The needs at each site may be different due to locality and patients, so it would benefit all involved to handle each site separately. Lack of belief in the project is the next failure that MHS has dealt with (Wager, Lee, & Glaser, 2009). MHS has a lack of full support from the stakeholders (University of Phoenix, n.d.). “Projects that are viewed as illegitimate by a large portion of the people in an organization rarely succeed”...
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...What is the typical IT implementation process? What are the roles and responsibilities involved in system implementation? The typical IT implementation process includes a few steps that need to be taken in order to fulfill the implementation of a new IT project. One of the first steps is selecting an implementation team which plans, coordinates, budgets, and manages all aspects of the new system that is being implemented (Wager, Lee, & Glaser, 2009). The implementation team must also determine the goals and objectives that they want to achieve with the selected system they are implementing. Next, is for the implementation team to develop and implement a project plan which would include major milestones, major tasks, available resources and budget, etc. (Wager, Lee, & Glaser, 2009). The plan includes but isn’t limited to six typical components such as workflow and analysis process, where the team evaluates and analyzes current processes and procedures. System installation is done by determining the system configurations, staff training, which includes training the staff, Conversion, which includes converting the data and testing the system, Communications; very important component where identification and addressing of problems and concerns are established, and lastly, Preparing for the go-live date, which is very important because this is where reporting of issues and correction of problems is done, this component should be done when there is low patient volume, and...
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...|IT Project Implementation Failures | It Project Implementation Failures Before an IT project can begin, the acquisition process must be successful. Once the implementation process beings, however, many things can start to go wrong because there are many factors and people involved that may not work together. Although the acquisition process is very stressful and important too, the implementation of planning a project and choosing the right team to do the job is not always as easy as it sounds. As hard as it may be to effectively navigate through these potential failures, project failures such as the ones illustrated in the case study, Memorial Health System CPOE Implementation, can be evaded. At the beginning of the implementation process, Fred Dryer and Joe Roberts agreed and established a plan to get the CPOE system effectively enough for the staff and other employees to use. Stakeholders did not agree with Dryer and Roberts that this system would be meaningful and eventually disagreed with them. This must be a common problem with the implementation process, because it is very difficult to get so many people to work together cohesively. The organization undergoing the IT process must be a cohesive unit in believing in the project as well as being on the same page about what needs to happen. Since the stakeholders have too much power in the process, Roberts and Dryer left the project. The other project...
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...IT Project Implementation Failures Mayelin Vargas HCS/483 03/01/2012 Michael Aiken University of Phoenix When implementing an IT project, many factors and indicators can play into failures of such a project. As seen in the case study of Memorial Health System, the CPOE implementation faced different issues indicating the project failure. In this paper, five reasons of project failure would be identified. It would show how these indicators manifested at Memorial Health System. I will describe what I have done differently to eliminate or minimize the effect of the indicator. Some of the reasons for project failure include; Organizational Baggage, Lack of Belief in the Project, Lack of Candor, Invisible Progress, and Failure to Respect Uncertainty. The first reason for project failure at Memorial was Organizational Baggage. When the Project was first introduced by Dryer and Roberts, a member asked if it was possible to finish this project on the time expected since they took two years just to set up emails at a previous project: therefore, previous project failures was still been questioned when it came to the timeline. The second reason for project failure at this organization was the lack of Belief in the project. Most individuals in the organization were opposed to the providers order entry system. When the IT project was first introduced many feared that the work -load would increment if verbal orders were substituted by computer entry orders. The third reason for...
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...Abstract There are many factors that play into failures of implementing an IT project. In this particular case study, Memorial Health System CPOE Implementation, there were noticeable barriers set in place that affected leadership and staff. In this paper, we will discuss the CPOE implementation barriers within the Memorial Health System and to determine possible methods to rise above these challenges. Any project or initiative is certain to have trouble if its objectives and purposes are unclear. Project Implementation Failures One of the problems present was the absence of vision shared within the organization between the physicians and management team. Staff worried their amount of would rise because CPOE systems would replace verbal orders with computer-entered orders by physicians. Dr. Mark Allen, one of the primary care physicians’ stated, “The hospital is trying to turn me into a $12-an-hour secretary, and they aren’t even paying me $12 an hour.” (Wager, Lee, & Glaser, 2009) The want to obtain a shared vision as a whole should have resulted in a demonstration of what the purpose of the CPOE initiative was intended to accomplish. The doctors that had not left went to the annual meeting and saw the release of the vendor’s most recent system and decided they wanted it for Memorial Health almost immediately. Another concern with the project was the leadership put into place by the board after Dryer and Roberts left Memorial Health, which were the two leading for CPOE...
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