Premium Essay

Implementing Teams at Aal and Ips

In:

Submitted By salnajm
Words 322
Pages 2
Instructor: Dr. Carmine P. Gibaldi
Student: Sammy Alnajm
Implementing Teams at AAL and IPS

Major Players:
Dick Gunderson: The president of AAL who was appointed in 1985 from another insurance organization. Looking at the trends in the insurance industry Dick was convinced that AAL needs to cut costs by $50 million in order to stay competitive in the market. The only solution to the problem according to him was organizational transformation.
Jerome Laubenstein: Former marketing executive was brought in as the new IPS department head for his remarkable participatory style. He was the key figure in designing and implementing the new organizational change. Jerome along with a team of five individuals, which he had handpicked, was responsible for making the company more customers driven and also downsizing it.
Major Issues:
The case discusses about the process by which Insurance Product Services (IPS) one of the departments of Aid Association for Lutherans (AAL) was transformed from traditional hierarchical structured to team based organization. The need for change at IPS was because the management felt AAL was not customer centric and the skills & abilities of the employees were untapped. Since the organization was hierarchical in nature the decisions were being framed at higher levels and people actually associated with the problems were not being consulted. The new vision of the IPS was to be a flat organization with fewer levels of supervisions where customers will be their primary concern. To effectively implement their new vision IPS proposed to create self-managed teams. This drastic organization changes at AAL initially won very few fans. Employees were not satisfied with the new compensation system and also employees demanded more training for their new roles and responsibilities.

Analysis of the issue:
While implementing the new organizational

Similar Documents

Premium Essay

Implementing Teams at Aal and Ips

...Insurance Product Services (IPS) one of the departments of Aid Association for Lutherans (AAL) was transformed from traditional hierarchical structured to team based organization. The need for change at IPS was because the management felt AAL was not customer centric and the skills & abilities of the employees were untapped. Since the organization was hierarchical in nature the decisions were being framed at higher levels and people actually associated with the problems were not being consulted. The new vision of the IPS was to be a flat organisation with fewer levels of supervisions where customers will be their primary concern. To effectively implement their new vision IPS proposed to create self managed teams. This drastic organisation change at AAL initially won very few fans. Employees were not satisfied with the new compensation system and also employees demanded more training for their new roles and responsibilities. Key Characters: Dick Gunderson: The president of AAL who was appointed in 1985 from another insurance organization. Looking at the trends in the insurance industry Dick was convinced that AAL needs to cut costs by $50 million in order to stay competitive in the market. The only solution to the problem according to him was organizational transformation. Jerome Laubenstein: Former marketing executive was brought in as the new IPS department head for his remarkable participatory style. He was the key figure in designing and implementing the new organizational...

Words: 999 - Pages: 4

Free Essay

Organizational Behavior

...Harvard University Summer 2012 MGMT E 4000: Organizational Behavior Monday & Wednesday: 6:30-9:30 PM (EST) Distant Learning – online (live in real time) Dr. Carmine P. Gibaldi E-mail: cgibaldi@fas.harvard.edu Telephone: 718-990-7446 Appointments: By appointment via telephone, online, & possibly in person Course Description This course deals with human behavior in organizations and with practices and systems within organizations that facilitate or hinder effective behavior. Conceptual frameworks, case analysis/discussion, and skill-oriented activities are blended within each topic. Topics include communication, motivation, group dynamics, leadership, social responsibility, diversity, stress/fear, and organizational change. Class sessions and assignments are intended to help participants/students acquire the skills that managers need to improve organizational relationships and performance. Course Objectives This course aims to improve ones understanding of human behavior in organizations and ones ability to lead people to achieve more effectively and how to increase organizational performance. Readings are assigned to give the student a clear understanding of the specific material. Cases are assigned to afford the student the opportunity to apply the theory, and put it into practice. Students will be expected to explore and reflect on their own experiences in the workplace, and discuss ways...

Words: 906 - Pages: 4

Free Essay

Mgmt E 4000 Organizational Behavior Syllabus

...Harvard University Fall 2014 MGMT E-4000: Organizational Behavior – Tuesday: 5:30 - 7:30 PM Online – Live Web conferencing/Hybrid (Weekend Required) Dr. Carmine P. Gibaldi Telephone: (718) 990-7446 Fax: (516) 944-4005 E-mail: cgibaldi@fas.harvard.edu Appointments: By appointment via the web, telephone, and in person COURSE DESCRIPTION This course deals with human behavior in organizations and with practices and systems with in organizations that facilitate or hinder effective behavior. Conceptual frameworks, case discussions, and skill-oriented activities are blended within each topic. Topics include communication, motivation, group dynamics, leadership, power, and organizational design and development. Class sessions and assignments are intended to help participants acquire the skills that managers need to improve organizational relationships and performance. COURSE OBJECTIVES This course aims to improve ones understanding of human behavior in organizations and ones ability to lead people to achieve more effectively and how to increase organizational performance. Readings are assigned to give the student a clear understanding of the specific material. Cases are assigned to afford the student the opportunity to apply the theory, and put it into practice. Students will be expected to explore and reflect on their own experiences in the work place, and discuss ways in which they might apply the material to their daily...

Words: 828 - Pages: 4

Premium Essay

Voice, Video, Network

...VOICE, VIDEO, AND DATA NETWORK CONVERGENCE VOICE, VIDEO, AND DATA NETWORK CONVERGENCE ARCHITECTURE AND DESIGN, FROM VOIP TO WIRELESS JUANITA ELLIS CHARLES PURSELL JOY RAHMAN Amsterdam Boston London New York Oxford San Francisco Singapore Sydney Tokyo Paris San Diego This book is printed on acid-free paper. Copyright 2003, Elsevier Science (USA). All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Permissions may be sought directly from Elsevier’s Science & Technology Rights Department in Oxford, UK: phone: (+44) 1865 843830, fax: (+44) 1865 853333, e-mail: permissions@elsevier.com.uk. You may also complete your request on-line via the Elsevier Science homepage (http://elsevier.com), by selecting “Customer Support” and then “Obtaining Permissions.” Explicit permission from Academic Press is not required to reproduce a maximum of two figures or tables from an Academic Press chapter in another scientific or research publication provided that the material has not been credited to another source and that full credit to the Academic Press chapter is given. Academic Press An imprint of Elsevier Science 525 B Street, Suite 1900, San Diego, California 92101-4495, USA http://www.academicpress.com Academic Press 84 Theobald’s Road, London WC1X 8RR...

Words: 125371 - Pages: 502

Premium Essay

Impotent Music

...itself constitute an endorsement. The articles, documents, publications, presentations, and white papers referenced and used to compile this manual are copyright protected by the original authors. Please give credit where it is due and obtain permission to use these. All material contained has been used with permission from the original author(s) or representing agent/organization. ii T eofContent abl 1.0 INTRODUCTION........................................................................................................................................................... 2 1.1 BASIC INTERNET TECHNICAL DETAILS ........................................................................................................................ 2 1.1.1 TCP/IP : Transmission Control Protocol/Internet Protocol ............................................................................ 2 1.1.2 UDP:User Datagram Protocol............................................................................................................................ 2 1.1.3 Internet Addressing ............................................................................................................................................. 3 1.1.4 Types of Connections...

Words: 134858 - Pages: 540

Free Essay

Idrivesa

...2007-2008 JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY, HYDERABAD B.TECH. ELECTRONICS AND COMMUNICATION ENGINEERING I YEAR COURSE STRUCTURE |Code |Subject |T |P/D |C | | |English |2+1 |- |4 | | |Mathematics - I |3+1 |- |6 | | |Mathematical Methods |3+1 |- |6 | | |Applied Physics |2+1 |- |4 | | |C Programming and Data Structures |3+1 |- |6 | | |Network Analysis |2+1 |- |4 | | |Electronic Devices and Circuits |3+1 |- |6 | | |Engineering Drawing |- |3 |4 | | |Computer Programming Lab. |- |3 |4 | | |IT Workshop |- |3 |4 | | |Electronic Devices and Circuits Lab |- |3...

Words: 26947 - Pages: 108

Free Essay

World Bank Report - Business Transparency

...2012 Doing business in a more transparent world C O M PA R I N G R E G U L AT I O N F O R D O M E S T I C F I R M S I N 1 8 3 E C O N O M I E S © 2012 The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW Washington, DC 20433 Telephone 202-473-1000 Internet www.worldbank.org All rights reserved. 1 2 3 4 08 07 06 05 A copublication of The World Bank and the International Finance Corporation. This volume is a product of the staff of the World Bank Group. The findings, interpretations and conclusions expressed in this volume do not necessarily reflect the views of the Executive Directors of The World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. Rights and Permissions The material in this publication is copyrighted. Copying and/or transmitting portions or all of this work without permission may be a violation of applicable law. The World Bank encourages dissemination of its work and will normally grant permission to reproduce portions of the work promptly. For permission to photocopy or reprint any part of this work, please send a request with complete information to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, USA; telephone: 978-750-8400; fax: 978-750-4470; Internet: www.copyright.com. All other queries on rights and licenses, including subsidiary rights, should be addressed to the Office of the Publisher, The World Bank, 1818...

Words: 173471 - Pages: 694

Free Essay

Maglev

...*3963103* [3963] – 103 T.E. (Petroleum) (Semester – I) Examination, 2011 DRILLING & PRODUCTION OPERATIONS (2003 Course) Time : 3 Hours Max. Marks : 100 Instructions : 1) Question Nos. 1 and 5 are compulsory. Out of the remaining attempt 2 questions from Section I and 2 questions from Section II. 2) Answers to the two Sections should be written in separate books. 3) Neat diagrams must be drawn wherever necessary. 4) Black figures to the right indicate full marks. 5) Use of Logarithmic Tables, Slide Rule, Mollier Charts, Electronic Pocket Calculator and Steam Tables is allowed. 6) Assume suitable data, if necessary. SECTION – I 1. What are different systems on a drilling rig ? Explain any one in detail with suitable diagramme. 18 2. a) Calculate Bottom hole pressure if well depth is 2500 m and mud weight is 1.2 gm/cc. b) Calculate mud weight if mud gradient is 0.87 psi/ft. ′ c) Calculate volume bbl/meter for drill pipe O.D. = 5′ inch and I.D. = 4.276 inch. 2 2 2 10 8 8 16 d) Draw circulation system on a drilling rig. 3. a) Discuss IADC classification of a bit in details. b) Discuss different factors affecting rate of penetration in details. 4. Write short note on : i) Coring ii) Fishing tools iii) BOP iv) Directional well P.T.O. [3963] – 103 -2- *3963103* SECTION – II 5. a) Discuss different types of casings and function of the casings in brief. b) Discuss different types of well completion techniques. 6. a) Discuss primary cementation process with...

Words: 172166 - Pages: 689