...COLUMN Growing importance of reverse logistics Prof Samir K Srivastava Reverse logistics is the process of moving a product from the consumer to the manufacturer, or any other stage in the supply chain, for re-use or proper disposal. It has grown in importance due to many reasons. One of the most prominent reasons is the growing concern for the environment. Consumer demand for clean manufacturing and recycling is increasing, many times leading to legislation as well. Consumers expect to trade in an old product when they buy a new one. Cost is another reason. Research shows that reverse logistics may be a worthwhile proposition even in the contexts where regulatory and consumer pressures are insignificant. It is becoming vital as service management activities and take-back for products such as automobiles, refrigerators and other white goods, cellular handsets, apparels, lead-acid batteries, furniture, televisions, computer peripherals, personal computers, laptops, etc. are on the increase. Advancements in Information and Communication Technologies (ICT) and their utility in supporting related data collection, transmission and processing have given it further fillip. Aftermarkets, product recalls and collection of post-consumer goods by various supply chain stakeholders is gaining interest worldwide. Establishing a well-managed reverse logistics system can be a value-adding proposition for organisations and supply chains. It can not only...
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...The aim of supply chain management is a coordination of all the business processes to achieve the best performance of business..Today's business climate has rapidly changed and has become more competitive as ever in nature. Businesses now not only need to operate at a lower cost to compete, it must also develop its own core competencies to distinguish itself from competitors and stand out in the market. Tourism is an industry that offers all the goods that tourist need, such as sight-seeing, hotel, travel agency,shopping area. From that , we can simply know that there is a large part of interaction between tourism and other industry. This will need enough supply chain management flexibility to support the whole process.Supply Chain Management is important because of relationship between each party. If every party join hand and work together, it will create cost savings and time to market reduction and everyone will enjoy the benefit. In order to achieve effective operation of travel agencies supply chain,necessary to maintain the relationship between internal departments. Around the needs of the tourism market, to be coordinated between the various departments.Travel agencies should be based on tourism market - oriented, in the design of tourism products or services, product supply,synchronize the various departments of sales and so on, continuously. And based on changes in supply and demand of tourism,departments must pass information in a timely manner, coordinated and...
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...http://www.google.lt/imgres?start=326&biw=1150&bih=618&tbm=isch&tbnid=Dbm3WmrX4OMx1M%3A&imgrefurl=http%3A%2F%2Fkepyklapenki.lt%2Fkategorijos%2Ftortai%2Fpage%2F2%2F&docid=-Lsi_RUKAgrMRM&imgurl=http%3A%2F%2Ffarm8.staticflickr.com%2F7041%2F6807453896_37b25e7c8f_z.jpg&w=1024&h=683&ei=VHDjUrWkFY2ThQfG-4C4Aw&zoom=1&ved=0CH0QhBwwKDisAg&iact=rc&dur=1400&page=19&ndsp=16 http://www.google.lt/imgres?start=209&biw=1150&bih=618&tbm=isch&tbnid=xKNuDKQ0AacOPM%3A&imgrefurl=http%3A%2F%2Faj-receptai.blogspot.com%2F2010_06_01_archive.html&docid=yXWOBNtT4Dd9FM&imgurl=http%3A%2F%2F4.bp.blogspot.com%2F_DtvauqWRkdU%2FTAgAz-lS-3I%2FAAAAAAAABDM%2FZpsUhO45iG0%2Fs1600%2F109.jpg&w=700&h=507&ei=Um_jUqO7B8SRhQeb84GQCg&zoom=1&ved=0CDsQhBwwEjjIAQ&iact=rc&dur=3220&page=13&ndsp=18 http://www.google.lt/imgres?start=878&biw=1150&bih=618&tbm=isch&tbnid=jnQaw0RU3iEPwM%3A&imgrefurl=http%3A%2F%2Fwww.seimosreceptai.lt%2Fingredientai%2Fzele&docid=LcPV8P-ikOiWeM&imgurl=http%3A%2F%2Fwww.seimosreceptai.lt%2Fwp-content%2Fuploads%2F2011%2F07%2FMelyniu-zele-tortas.jpg&w=640&h=480&ei=fW7jUt6UKISjhgek1oHoDw&zoom=1&ved=0CKICEIQcMF84oAY&iact=rc&dur=837&page=49&ndsp=20 http://aj-receptai.blogspot.com/2010/05/biskvitiniai-pyragaiciai-su-apelsininiu.html http://viskopotrupineli.blogspot.com/2011/08/tortas-su-varske-ir-braskemis.html ...
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...Importance of Logistics Systems in Business The importance of logistics systems lies in the fact that it leads to ultimate consummation of the sales contract. The buyer is not interested in the promises of the seller that he can supply goods at competitive price but that he actually does so. Delivery according to the contract is essential to fulfilling the commercial and legal requirements. In the event of failure to comply with the stipulated supply of period, the seller may not only get his sale amount back, but may also be legally penalized, if the sales contract so specifies. There is no doubt that better delivery schedule is a good promotional strategy when buyers are reluctant to invest in warehousing and keeping higher level of inventories. Similarly, better and/or timely delivery helps in getting repeat orders through creation of goodwill for the supplier. Thus, as effective logistics system contributes immensely to the achievements of the business and marketing objectives of a firm. It creates time and place utilities in the products and thereby helps in maximizing the value satisfaction to consumers. By ensuring quick deliveries in minimum time and cost, it relieves the customers of holding excess inventories. It also brings down the cost of carrying inventory, material handling, transportation and other related activities of distribution. In nutshell, an efficient system of physical distribution/logistics has a great potential for improving...
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...Logistics and Supply Chain Management Webster’s Dictionary defines Logistics as, “The aspect of military science dealing with the procurement, maintenance, and transportation of military material, facilities, and personnel; the handling of the details of an operation.” The importance of the concept of logistics can be easily seen in a military setting. Getting weapons, soldiers, and the like from point A to point B efficiently is of the upmost importance. In a battle scenario not doing so can cost lives. In a business setting goods must travel a clear efficient line from point A to point B. Certainly lives are not at stake as in the military, but for the business what is at stake are sales and revenue. Logistics combines an organization’s order management, inventory, transportation, warehousing, materials handling, and packaging. It is the process that creates value by timing and positioning inventory (Young, 2012). The impact of logistics can be seen when comparing the responses to the aftermath of Hurricane Katrina by the Federal Government and private businesses. "Most skills and competencies needed to excel in logistics and supply chain management are the same skills and competencies needed to excel at disaster relief operations," said Matt Waller, associate professor of marketing and logistics at the University of Arkansas. Wal-Mart, the world's largest corporation, beat the Federal Emergency Management Agency and the Red Cross to areas devastated by Hurricane...
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...Topic: Do the terms, ‘logistics management’ and ‘supply chain management’ have the same meaning in operations and why logistics management might be of strategic importance to a manufacturing or service organisation. During last two decades, the importance of logistics has been noticed around the world. In global markets, the effects and further developments of logistics and supply chain management for corporate success has increased significantly that result in a large amount of companies have taken actual benefits in logistics, such as reducing costs, enhancing customers' satisfaction and increasing sales. However, some people are confused with the relationship between logistics and supply chain management, what logistics or logistics management is and what supply chain management is, weather or not that they are the same meaning in operations. Therefore, this essay will argue that logistics management and supply chain management are not exactly the same in operations because of the scope where utilized and some specific activities are similar, but some are different. In the end, this essay will also talk about the reasons for logistics management is a important strategy to manufacturing or service companies. The first argument is that they are not completely the same terms in operations because of the scope where utilized are different. Firstly, according to Murphy & Wood (2008), CSCMP states that the supply chain management includes all activities about planning and management...
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...MARKETING AND LOGISTICS INTERFACE AND ITS ADVANTAGES IN AN ORGANIZATION Submitted By Manikanta ABSTRACT This study ON EVALUATION OF MARKETING AND LOGISTICS INTERFACE AND ITS ADVANTAGES IN AN ORGANIZATION. This research paper is basically to evaluate the marketing and logistics cooperation and to know its importance in any organization .The primary purpose of the paper is to find the advantages of an organization to have Marketing and logistics interface. This research required us to conduct the consumer research. To find out perspectives of the people about the importance of marketing and logistics interface in an organization. CONTENTS INTRODUCTION 5 REVIEW OF LITERATURE 5 OBJECTIVES 6 RESEARCH METHODOLOGY 7 ANALYSIS AND INTERPRETATION 8 SUGGESTIONS 19 INTRODUCTION Organizations began to view their business as a collection of processes, rather than as a collection of processes, rather than as a collection of functions and departments. As processes cut across functional boundaries, greater attention needs to be devoted to interface activities. In order to build a cohesive organization, it is important that points of commonalities between functions are identified and emphasized. The purpose of this research is to analyze how the link between marketing and logistics can be co-ordinate in order to use this link as a sustainable competitive advantage. The level of cooperation between marketing and logistics functions in...
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... Unit 14 - Strategic Supply ChainManagement and Logistics | Unit Number/Code: D/602/2357 | Credit Value: 15 credits | Guided Learning Hours: 45 | Assessor/Tutor(s) | Internal Verifier(s) | Assignment QA Approval Date: | Date Issued to Learner: | Final Submission Date: | Formative assessment (progress checks) hand in dates. (1)………………………… (2)……………………………… | | Unit AimThis unit provides the learner with the understanding and skills to plan strategies to improve an organisation’s supply chain.Unit introductionThis unit focuses on how the concept of supply chain management and logistics is based on the idea that every product that reaches an end user represents the combined effort of multiple organisations which make up the supply chain and that until recently, most organisations paid attention to only what was happening within their own business. Few organisations understood, much less managed, the entire chain of activities that ultimately delivered products to the final customer. This resulted in ineffective supply chains.In this unit, learners will develop the knowledge that, today, many organisations realise that effective management of supply chain activities can lead to increased customer value and achieve sustainable competitive advantage. Supply chain activities cover everything from product development, sourcing, production and logistics, to the information systems needed to coordinate these...
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...TRANSPORT & LOGISTICS Reverse Logistics in the Supply Chain a report by James R Stock Professor of Marketing and Logistics, University of South Florida James R Stock is a professor of Marketing and Logistics at the University of South Florida, Tampa. He is the author or co-author of more than 90 publications in the area of logistics. His specialities are in the areas of reverse logistics and the marketing-logistics interface. Currently, Dr Stock serves as Editor of the International Journal of Physical Distribution and Logistics Management and is a frequent speaker and consultant on reverse logistics and other logistics topics throughout North America, Europe and Africa. In evaluating the importance of logistics within supply chains, many published ‘lists’ of logistics attributes have reverse logistics rated relatively low in importance. Such ratings are, however, misleading. Product quality, competitive prices, consistent order cycle times, ontime deliveries and low damage rates have traditionally been very important, and will continue to be so in the future. Today, they are the ‘price of admission’ to the competitive arena. Many competitors have reached parity on many of these important logistics attributes and they have become standard offerings of these companies and basic requirements of customers. Organisations not meeting standards on these attributes are usually not even considered in purchasing and/or outsourcing decisions. When a firm achieves acceptable...
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...Unit Title: STRATEGIC SUPPLY CHAIN MANAGEMENT AND LOGISTICS | | Unit aim This unit provides the learner with the understanding and skills to plan strategies to improve an organisation’s supply chain Unit introduction This unit focuses on how the concept of supply chain management and logistics is based on the idea that every product that reaches an end user represents the combined effort of multiple organisations which make up the supply chain and that until recently, most organisations paid attention to only what was happening within their own business. Few organisations understood, much less managed, the entire chain of activities that ultimately delivered products to the final customer. This resulted in ineffective supply chains. In this unit, learners will develop the knowledge that, today, many organisations realise that effective management of supply chain activities can lead to increased customer value and achieve sustainable competitive advantage. Supply chain activities cover everything from product development, sourcing, production and logistics, to the information systems needed to coordinate these activities. Learners will discover that the organisations that make up the supply chain are ‘linked’ through physical and information flows. Physical flows involve the transformation, movement and storage of goods and materials and are the most visible piece of the supply chain. Of equal importance are information flows as they allow the various supply...
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...Reverse Logistics in Indian Automobile Industry Reverse Logistics is a process in which a product moves in reverse through the supply chain network. It may be used for the purpose of recapturing value of a final product or for even proper disposal. It may also be termed – service, as the process of planning, implementing and controlling the efficient and cost effective transfer of raw materials, in-process inventory, finished products and related information, from consumption to the point of origin, for the purpose of recapturing value of proper disposal. While the primary sectors involved in making use of this process may be classified as the Pharmaceutical Sector, Retail sector, Automobile sector and the Electronics sector, we are mainly about to focus all our attention to the practices of ‘Reverse Logistics’ in the Indian Automobile Industry. To truly know why the whole idea of ‘Reverse Logistics’ assumes significance when considered in terms of the Automobile Industry, first we need to think of the nature of the final product i.e. Automobiles or Vehicles as we call them. The parameter one needs to look at is the life cycle of the product and what happens to the final product once it reaches the end of its useful life. By its very nature, it’s difficult to predict the life cycle of the final product. This is because; it is highly susceptible to the nuances of the human subjectivities. But even if we are unable to predict the duration of the life cycle, we have definitely...
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...GLOBAL LOGISTICS CASE STUDY COASTAL LOGISTICS INC. ESTABLISHING THIRD-PARTY (3PL) LOGISTICS SERVICES ‘’We declare that the material contained in this project is the end result of our own work and that due acknowledgement has been given in the bibliography to ALL sources, be they printed, electronic or personal. ‘’ Contents Introduction 2 Overview of the organisation 3 CLI’s 3PL service provision objectives 4 Main issues raised 5 1. The need for an effective and successful sales pitch 5 3. High spot-rate cost of boat leasing 6 4. Delivery route and shore base operating costs 6 5. Resource requirements for 3PL service 6 6. Establishment of a trusting and reliable partnership 7 Approaches to issues raised 8 1. “AS IS” process documentation and operation analysis 8 2. The Morgan City Benchmark Study 8 3. Cost comparison and utilization of long-term vs. spot-rate leases 9 4. 2 months, 24 hours activity log book 9 5. Drawing of support and expertise 9 6. Information sharing and in-depth study of operational and cost data .…………………………….………………………………………………….………………….…………….…………..10 Effectiveness of approach adopted 10 Recommendations 13 1. Provision of a consolidated logistics service 13 2. Delivery route and shore base operation costs 13 3. Establishment of a trusting, reliable partnership 14 4. Customer Service Audit 15 References 19 Introduction With increasing global competition and the streamlining of the supply chain management...
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...Chain Management and Logistics. | Awarding Body | The Association of Business Practitioners | Batch | SCML - 1402 | Instructor Information | Name | GV Rao | Phone | | Skype | | Email | gaddevrao@yahoo.com | Assignment Information | Full/ Part Assignment | Part – Task 1 | Date Assignment Issued | 23/03/2014 | Date Assignment Due | | Student Information (To be filled by the student prior submitting the assignment) | Name | | Email | | Date of Submission | | Student Assignment covering form is an integral part of the assignment document and should be submitted along with all submissions. Student Declaration I, _________________ (Name) hereby confirm that this assignment is my own work and not copied or plagiarized. It has not previously been submitted as part of any assessment for this qualification. All the sources, from which information has been obtained for this assignment, have been referenced as per Harvard Referencing format. I further confirm that I have read and understood the Westford School of Management rules and regulations about plagiarism and copying and agree to be bound by them. Students Signature : _____________________ (signed) Student Name : Date : Learning Outcomes and Assessment Feedback Name of the Assessor | | | | | Learning Outcomes | Assessment Criteria (AC) | Assessor Feedback | LO 1 | | | Understand the importance of supply chain management and logistics. | 1.1 Explain...
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...1.1 Explain the importance of effective supply chain management in achieving organizational objectives of the chosen Organization. (AC 1.1: Explain the importance of effective supply chain management in achieving organizational objectives). 1.2 Explain the link between supply chain management and business functions of the Chosen Organization. (AC 1.2: Explain the link between supply chain Management and business functions in an organization). 1.3 Discuss the key drivers for achieving an integrated supply chain strategy of the Chosen Organization ( AC 1.3 : Discuss the key drivers for achieving an Integrated supply chain strategy in an organization). 2.1 Explain the role of logistics in supply chain management of the chosen Organization.(Assessment Criteria2.1 : Explain the role of logistics in supply Chain management in an organization). 2.2 Evaluate procurement practices of the chosen Organization. (Assessment Criteria 2.2: Evaluate procurement practices in an organization). 2.3 Discuss the factors that must be considered when improving logistics and Procurement practices of the chosen Organization (Assessment Criteria 2.3 : Discuss the factors that must be considered when improving logistics and Procurement practices an organization). 3.1 Explain the importance of INCOTERMS 2000/ 2010 in the chosen Organization.(Assessment Criteria 3.1 : Explain the role of Inco...
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...branding through dyadic logistics partnership success (LPS): The case of the Malaysian automotive and logistics industry Nor Aida Abdul Rahman a,⁎, T.C. Melewar b,1, Amir M. Sharif c a b c Universiti Kuala Lumpur, Malaysian Institute of Aviation Technology (UniKL MIAT), Lot 2891, Jalan Jenderam Hulu, 43800 Dengkil, Selangor, Malaysia The Business School, Middlesex University London, The Burroughs, Hendon, London NW4 4BT, United Kingdom Brunel Business school, Brunel University, Uxbridge, Middlesex, UB8 3PH, United Kingdom a r t i c l e i n f o a b s t r a c t Logistics partnerships across dyadic and triadic relationship networks have been the basis of extensive research in the extant literature. It is well understood that competitive advantage within logistics and distribution and within supply chains are driven by value-adding aspects of not only the core competencies of each tier in the network, but also via tangential supporting factors. It is also well understood that there is a strong relationship between logistics and distribution and marketing functions, particularly in product-based organisations. In addition to deepening our understanding of how successful partnerships throughout the source– make–deliver continuum can be optimised, this research also seeks to identify how a supporting element in terms of industrial branding and marketing can lead to relational sustainability. Hence, this paper outlines the relationship between logistics partnership success...
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