Developing effective communication in Health and Social Care

P1- Explain the role of effective communication and interpersonal interaction in a health and social care context

What is interpersonal interaction?

Interpersonal interaction is a term for encompassing how people relate to one another. Interpersonal interactions includes things like people relating to one another and exchanging feelings, this interaction can be both verbal and non-verbal.

What is effective communication?

Effective communication is skills that we develop and learn over time, these skills help us communicate with others better. Although, effective communication skills are usually developed as people grow up, a lot of the skills required to communicate effectively with someone is worked on over time, such as adjusting your tone of voice. Effective communication can be, making eye contact with someone, being aware of your body language, using the preferred language of the individual you're speaking to and adapting your vocabulary. All this can be achieved by learning the individuals communication preferences

Different ways of communication- in a health and social care setting there is a variety of methods of communication methods that could be used when care workers are communicating with Service Users, some of which include:

Verbal communication- Verbal communication is the process of two individuals share information through the use of speech.

In order to obtain effective verbal communication with service user, a care worker should consider doing the following things; Firstly, being able to empathize with a service user when discussing any problems is vitally important to communicate effectively. A care worker must be open to the ideas of others and sensitive and understanding to that persons values while trying to see things from the