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Incivility And Violence In Nursing

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Nursing is one of the most humble jobs a person can have. It requires dedication, selflessness, a sense of pride, and a deeper understanding of the value of a life. It is a profession that vows to provide support, comfort, and care to people in need of help. Nursing is a job that requires constant interactions with peers for the benefit of the patient. But how can one work to his or her full potential when he or she is being harassed and bullied by the very people he or she work with every day? Hearing people whisper your name and snickering, being isolated because you are different, and threatening your well-being all while in charge of taking care of several lives is not what one would expect when working as a nurse, but it is reality. At …show more content…
In order to understand what is truly happening, one need to understand what each of these terms mean. “Incivility is one or more rude, discourteous, or disrespectful actions that may or may not have a negative intent behind them” as stated by the American Nurse Association (2001). Examples of incivility in the nursing profession are as follows: (1) Not returning phone calls or e-mails (2) using inappropriate language such as profanity (3) saying negative things about people to coworkers (4) Spreading rumors or gossiping about a coworker behind their back. Jennifer Becher and Visovsky described horizontal violence as “hostile, aggressive, and harmful behavior by a nurse or group of nurses toward a coworker or group of nurses via attitudes, actions, words and/or behaviors” (2012). Other names for horizontal violence include but not limited to lateral violence, workplace incivility, interpersonal abuse, workplace violence, interpersonal conflict, and psychological …show more content…
With all the different ways a person can act out this disruptive behavior, it can be verbal and nonverbal, physical and emotional. As stated by the Institute for Safe Medication Practices, 48% of pharmacists and nurses reported verbal abuse that conflicted with the way they did their own work (2004). Nurses are too focused on the next thing they would have to endure to ensure they are providing adequate care to their patients. 43% of certified nurse assistants, nurses, pharmacists, and others within the healthcare field have experienced body language that was threatening (Institute for Safe Medication Practices,

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