...Individual: Service Request SR-rm-022, Part 1 Name BSA375 August 3 2015 Individual: Service Request SR-rm-022, Part 1 In this service request we look at the organization, Riordan Manufacturing. We will look at the stakeholders in this corporation. We hope to gather information that will benefit in the development of a system for this corporation and we will discuss how we went about gathering said information. We hope to identify the key factors of the information that we have gathered for this system to ensure the information’s validity and that it was gathered correctly. We will explain what the projects scope is and why it is important by describing the areas of project feasibility that are examined in the analysis phase of the SDLC. In the end we will have gained a better understanding of how a system analyst does their job. * Looking over the human resources side of the pillar at the Riordan manufacturing it seems that there is a good representation of each group that is a part of the Riordan family with there being four different locations three in the continental United States and one abroad in China. With that tidbit of information there is not a consistent system that like communications from the China facility to any other but the corporateeadquarters in fact the corporate head quarters is the only way there is any communication from one sister company to the other it is like a giant game of telephone. For instance what if a shipment from MI went to the China...
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...Service Request SR-rm-022, Part 1 Your name here University of Phoenix Online BSA 375 Insrtuctor Date Service Request SR-rm-004, Part 1 Riordan Manufacturing is an international plastics manufacturer that currently employs 550 people with projected annual earnings totaling approximately $46 million. The company is completely owned by Riordan Industries which is a Fortune 1000 enterprise with revenues of up to $1 billion. The company’s merchandises consists of plastic beverage containers that are produced at its plant in Albany, Georgia; custom plastic parts are manufactured at its plant in Pontiac, Michigan; and plastic fan parts are created at its facilities in Hangzhou, China ("Riordan Manufacturing", 2013). Hugh McCauley, COO of Riordan Manufacturing, wants to integrate the existing variety of tools in use into a single integrated application. I have received a request from Hugh McCauley to develop an approach to replace the current HRIS. The current system was created in 1992 ("HRIS", 2013). With a new and improved system, Riordan will be able to become much more efficient, save time, and most importantly, save money. An advanced human resource management system can improve the company. According to the Service Request SR-rm-022, Riordan plans to put into place many of the existing HR tools into one integrated application so the company is able to benefit from a more refined information system within the Human Resource Department. ...
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...Riordan Manufacturing Service Request SR-rm-022 (Section 1) Seth Stafford BSA/375 May 11, 2015 Todd Feuerherm Riordan Manufacturing Service Request SR-rm-022 Riordan Manufacturing was established in 1991 by Dr. Riordan. He started this company in San Jose, CA where currently the corporate office is and where the Research and Development Department is located. Riordan is a global plastics manufacturing company that is now employing 550 people. The annual revenues are 46 million and they have plants in Albany, GA, Pontiac, MI, and Hangzhou, China. The plant in Albany produces plastic beverage containers. The one in Pontiac products custom plastic parts and the one in China produces plastic fan parts. Riordan Manufacturing is a subsidiary of Riordan Industries, Inc a global plastics manufacturing company that is a Fortune 1000 enterprise with revenues that will exceed 1 billion (Apollo Group, 2011, 2013). The C.O.O. of Riordan Manufacturing Hugh McCauley has submitted a service request SR-RM-022 the goal to improve the human resources information system. This request will affect all plant locations throughout the company. Riordan wants the system to be state of the art and will take advantage of the newest technology out there. The expected results will define the business requirements needed to me this proposed enhancement. The overall objective is to create a detailed system and an aggressive project implementation plan that Riordan Manufacturing can plan to utilize...
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...Service Request SR-rm-022 - Part 1 Joshua Proctor BSA/375 November 4, 2013 Laura Smith Service Request SR-rm-022 - Part 1 This paper will describe each of the key stakeholders or stakeholder groups in Riordan Manufacturing who provide requirements for the service request, explain two separate information gathering techniques used during proposed projects, identify two factors that are necessary to ensure that the information required for the project is gathered successfully, define the scope of the project by specifying business functions that will be included in the project, describe the project’s operational, technical, and economic feasibility areas that are examined in the SDLC analysis phase summary. Key Stakeholders Riordan Manufacturing has many stakeholders and most of its stakeholders that would remain influential to the change process would gain the focus and those who can directly use the new system are also given importance. The stakeholders of the firm include CEO Michael Riordan, Executive Assistant Jan McCall, SVP-RD Kenneth Collins, COO Hugh McCauley, VP international operations Charles Williamson and the IT service managers. Further, before the input and revisions as per the information gathering steps are finalized, the individual users of the final app will be consulted for advice. Information-Gathering The completion of the system requires collection of information and it is categorized into ten parts that makes sure that system and processes...
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...t Service Request SR-rm-022 - Part 1 Joshua Proctor BSA/375 November 4, 2013 Laura Smith Service Request SR-rm-022 - Part 1 This paper will describe each of the key stakeholders or stakeholder groups in Riordan Manufacturing who provide requirements for the service request, explain two separate information gathering techniques used during proposed projects, identify two factors that are necessary to ensure that the information required for the project is gathered successfully, define the scope of the project by specifying business functions that will be included in the project, describe the project’s operational, technical, and economic feasibility areas that are examined in the SDLC analysis phase summary. Key Stakeholders Riordan Manufacturing has many stakeholders and most of its stakeholders that would remain influential to the change process would gain the focus and those who can directly use the new system are also given importance. The stakeholders of the firm include CEO Michael Riordan, Executive Assistant Jan McCall, SVP-RD Kenneth Collins, COO Hugh McCauley, VP international operations Charles Williamson and the IT service managers. Further, before the input and revisions as per the information gathering steps are finalized, the individual users of the final app will be consulted for advice. Information-Gathering The completion of the system requires collection of information and it is categorized into ten parts that makes sure that system and processes...
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...Service Request SR-RM-022 Part 2 BSA/375 Service Request sr-rm-022 Part 2 Riordan Manufacturing is a research and development company that specializes in the production of polymer materials. The company is currently “employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion.” (University of Phoenix, 2013) Hugh McCauley, the COO of the company, wants to develop a new application for the human resource department in order to keep up with changing technology. He would like to have a system that integrates all of the existing HR tools the company uses into a single, modern information systems application. This project will need to consist of several different stages in order for it to potentially be successful and will require an analyst to ensure all key points of the project are met. One of the first areas we need to look at when transitioning from analysis to design is the application software. “Software application architecture is the process of defining a structured solution that meets all of the technical and operational requirements, while optimizing common quality attributes such as performance, security, and manageability.” (Microsoft, 2014) Taking into account the requirements of the new design, a thin client-server architecture, where the server performs the application logic, makes the most sense to use. One of biggest benefits to a thin...
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...Service Request SR-rm-022, Part 1 According to "Smith Services Consulting Incorporated" (2011), Riordan Manufacturing requests that we provide them with a “more sophisticated, state-of-the art, information systems technology” in their Human Resources department (SR Number, SR-rm-022). To ensure that we reach our goal, we will need to interview all of the key stakeholders and look at all the current systems that Riordan Manufacturing is using to consider what information will be required and needs to be collected. We have to make sure that we discuss the key factors and provide the best information to them in an effort to receive the required information back from the stakeholders. This will help get us the tools we need to create a project management system that will help us organize the information properly so that everything is covered. Key stakeholders in Riordan Manufacturing we would gather requirements from? To ensure success we would first start by collecting information from the very top of Riordan management, including; President and CEO, Dr. Michael Riordan; COO Hugh McCauley; Director of Human Resources, Yvonne McMillan. She will be instrumental in helping us know exactly what is expected of the new system, how it will be implemented, who made the request and what deadlines will need to be met. Next, we will gather information from the Director of Human Resources Yvonne McMillan, who directs and coordinates human resources activities. Her feedback will help...
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...Service Request SR-rm-022 BSA357 January 29, 2014 Service Request SR-rm-022 Riordan Manufacturing an international plastics manufacturer employs 550 personal and has estimated annual earnings of $46 million. Riordan Manufacturing has a plant in Albany, GA that produces plastic beverage containers, a plant in Pontiac, MI that produces custom plastic parts, and a plastic fan parts facility in Hangzhou, China. Riordan Manufacturing’s corporate office is located in San Jose, CA along with the corporations Research and Development Department. Mr. Hugh McCauley, the current COO of Riordan Manufacturing has submitted a Service Request (SR-rm-022) to Smith Services Consulting Inc. requesting to combine the existing Human Resource (HR) tools into a single application using today's existing tools in the HR system. This request will affect all plant locations. Riordan Manufacturing is looking to benefit from a more state-of-the-art information systems in its HR department. The service request will include information gathering about what the new system should include, the current system needs to be analyzed, the information gathered needs to be verified, and the scope of the work needs to be determined. A. What key stakeholders in Riordan Manufacturing would you gather requirements from? To gather all the proper requirements for the new HR system all the key stakeholders within the Riordan Manufacturing must be asked. The key stakeholders are the upper management of Riordan...
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...Service Request SR-rm-022 BSA 375 October 20, 2014 Service Request SR-rm-022 Riordan Manufacturing is a worldwide plastics maker utilizing 550 individuals with anticipated yearly income of $46 million. There is a plant in Albany, GA that creates plastic refreshment holders, a plant in Pontiac, MI that delivers custom plastic parts, and a plastic fan parts office in Hangzhou, China. The corporate office is in San Jose, CA alongside the organizations Research and Development Department. Riordan Manufacturing is a subsidiary of the guardian organization Riordan Industries, Inc. a Fortune 1000 undertaking with incomes in overabundance of $1 billion (Apollo Group, 2013). Mr. Hugh Mccauley, COO of Riordan Manufacturing has issued a Service Request SR-rm-022 to Smith Services Consulting Inc. coveting to incorporate the current mixture of HR devices into a solitary coordinated application utilizing today's current apparatuses as a part of the HR framework. This solicitation will influence all plant areas of Riordan Manufacturing. Riordan might want to exploit a more complex, state-of-the-workmanship, data frameworks engineering in their Human Resources division. The normal results will characterize the business necessities for the improvement of a HR framework to backing the target of this appeal. The destination is to make a point by point framework configuration and an undertaking usage arrangement needed to finish the venture. The venture ought to be finished in give or...
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...Riordan Manufacturing SR-RM-022 June 16, 2014 Riordan Manufacturing SR-RM-022 June 16, 2014 Key Stakeholders Identifying the stakeholders that related to Riordan’s HR system project and determining how each individual’s interaction with the system and the company is essential to defining each member’s role in achieving the project’s objectives. The Stakeholders make up the team that will collaborate and delegate to define the requirements that will make the HR project a success. Riordan Manufacturing has a well-defined strategic direction and end goal that has been defined, providing the stakeholders with a specific goal to work towards. Riordan Manufacturing’s stakeholders for the HR systems project are: the President and CEO, the Chief Operating Officer, the Vice President of Research and Development, the Vice President of Sales and Marketing, the Director of Human Resources, the Vice President of Marketing, the Chief Financial Officer, the employees, and the floor managers. Every stakeholder has a very important role in the company’s strategic plan that will work to develop a successful HR system. Information Gathering Techniques Analyze Organization charts - This will provide an understanding of how the department functions and identify individuals that could provide insight into their daily task and system requirements. Conduct Interviews - The primary method of obtaining information during the preliminary investigation is the interview. The interviewing...
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...Service Request SR-rm-022 Part 1 Janaya Hoskins BSA/375 June 29, 2015 Anjit Bose Table of Contents 1.1 Introduction 1.2 Stakeholders & Requirements 1.3 Information-gathering techniques & Systems analysis tools 1.4 Scope & Feasibility 1.5 Conclusion References Service Request SR-rm-022 Part 1 1.1 Introduction Hugh McCauley, COO of Riordan Manufacturing wants to combine existing variety of tolls that are used in a single integrated application. Riordan Manufacturing wants to take advantage of a more sophisticated state of the art information systems that already exist in the company’s human resource department. This paper will discuss what key stakeholders in Riordan Manufacturing would gather requirements from, describe the information-gathering techniques and systems analysis tools you would propose for the project, identify the key factors that help ensure the information required for the project is gathered successfully and explain what project scope is and why it is important. I will also describe the areas of project feasibility that are examined in the analysis phase of the SDLC. 1.2 Stakeholders & Requirements A stakeholder is any person, organization, social group, or society at large that has a stake in the business. Thus, stakeholders can be internal or external to the business. A stake is a vital interest in the business or its activities. It can include ownership and property interests, legal interests and obligations, and moral rights. A legal...
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...Service Request SR-rm-022, Part 1 The COO of Riordan Manufacturing, Hugh McCauley, wants to combine the current assortment of tools in use into a single integrated application. Riordan Manufacturing wants to take advantage of the most sophisticated, state-of-the art information systems technology that already exists in the human resources department (Riordan Manufacturing, 2006). In the development phase, it is important for one to gather information from various sources to ensure the project efficiently performs its preferred job. To begin the information-gathering process, one will need to meet with the key management personnel, IT staff, and users to talk about what tasks are involved. Through this collaboration, the developers will be allowed to ask questions, as well as invite comments, ideas and acknowledge concerns. This collaboration will help to brainstorm and to comprehend better what the corporation needs to do to improve the overall process. Another method that will be used to gather information for this project is conducting interviews. By interviewing selected individuals, it would help to figure out what works best for the company and what can be done to improve the human resources department in the future. After all the information is collected, documented, and studied, then the design phase can begin. The design method that would be used for Riordan Manufacturing would involve the use of Joint Application Development (JAD). Joint application design ...
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...Service Request Riordan Manufacturing Student BSA 375 May 26, 2013 Instructor Service Request Riordan Manufacturing Riordan Manufacturing is a global manufacturer of plastics founded in 1991 by Dr. Riordan. Dr. Riordan started Riordan Plastics to satisfy commercial applications for his medical patients using the processed polymers developed under his several patents. Now a global plastics manufacturer, Riordan Manufacturing employs 550 people and the annual earnings are projected around $46 million. The company’s global operations include the corporate headquarters in San Jose California, the Plastic Bottles Facility in Albany Georgia, the Custom Plastics location in Pontiac, Michigan, and the Electric Fan Facility located in Hangzhou, China. The COO of Riordan Manufacturing, Hugh McCauley has initiated a service request. This request is labeled SR-rm-022. The purpose of this request is to integrate a variety of the human resource tools into a single application. This document is to addresses the planning and analysis phase of a service request. The request is to encompass all plant locations. Design methods will be established to meet this request, requirements will be collected, the project scope and feasibility will be recognized, the stakeholders will be identified, and key factors to guarantee success in gathering information will be clarified. Project Scope The project scope is for a new system for the human resource department. The new human resource systems...
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...Service Request SR-rm-022, Part 1 BSA/375 Anjit Bose Service Request SR-rm-004, Part 1 Table of Contents Introduction.........................................................................................................3 * Information-Gathering Techniques and Design Methods................................................................................................................3 * Business Requirements for an HR System.................................................................................................................5 * Scope and Feasibility.............................................................................................................5 * Detailed Plan for Riordan Manufacturing....................................................................................................6 * Conclusion...........................................................................................................7 * Reference ............................................................................................................8 * * * * * * * * * * * * * * * * * * * * Introduction * The COO, Hugh McCauley, of Riordan Manufacturing, wants to combine the existing variety of tools in use into a single integrated application. The business wants to take advantage of the more sophisticated state-of-the art information...
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...BSA375 Service Request SR-rm-022, part 2 Analyze to Design Riordan Manufacturing HR System Riordan Manufacturing has submitted a service request as they are trying to move from an outdated system to a more modern version. Currently, the data is stored manually in their headquarters in San Jose and this needs to be fixed, there will be several modules places into a single system that can be accessed from the rest of their locations countrywide. Companies should not try to quickly consolidate data center operations (Lemos, 2009) and based on this the next application architecture and process design will be recommended. System Data and Application Architecture The current system is not properly set, therefore the data access is unsafe and hard to access as there is much of data stored and only accessible to few people, the new system that will be put in place will receive all the imported data and then classify it into different levels of access, restrictions will be put in place so the data is only accesed by the people who is supposed to. ADP the company that will send the checks will be able to access information such as hours worked reported in timecards and pay rate but information such as insurance, training and certifications will not be available to them. When required direct managers can access most of the data but a log will be put in place so each time the personal file is accessed there is proof of who accessed the information and for what reason...
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