Introduction Information systems are behind most successful businesses worldwide. It is used to decrease the number of errors within the entire organization, all the way from logistics to administrative. It is broken down into five categories: office information systems (OIS), transaction processing systems (TPS), management information systems (MIS), decision support systems (DDS), and expert systems. Information systems contain hardware, software and data that help organizations complete the day to day tasks like tracking inventory, ordering, sales, payroll, and accounts payable/receivable. This will be beneficial to our company by being able to give the best customer service possible as soon as it is requested.
Office Information Systems Microsoft offers a user friendly software package that helps make offices run smoothly and efficiently as described below. This program includes Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Microsoft Outlook.
Name of Program Description
Microsoft Excel • Scheduling: Create weekly spreadsheets that include employee’s names and hours that they are scheduled.
• Basic Accounting: Spreadsheet can be used as a check book ledger, along with graph making to compare income and expenditures.
• Product Sales: See trends on sales, slow times, so you can better forecast the future.
• Customer Data: You can store customer information, and be able to edit it as needed.
Microsoft PowerPoint • Slides that can contain sound, text, graphics, graphs.
• Can be printed for individual review, or displayed on a computer for group use.
Microsoft Word • Word Processor
• Graphing
• Clip Art
• Bullets and Numbering
• Password Protection for selected viewers
Microsoft Outlook • Email
• Coordinate Meetings
• Calendars
Table 1

Transaction Processing Systems Transaction processing systems update in real time