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Analysis of ABC Bank’s Information Systems
Rufino Prensa-Feliz
IST/710 Foundations of Information Systems Management
Phillip Davidson, Ph.D.
University of Phoenix – Online
School of Advanced Studies
January 22, 2007

Analysis of ABC Bank’s Information Systems Information systems (IS) are of paramount importance for developing or maintaining products and services as well as for managing today’s organizations. Effective use of information systems is undeniably essential for business organizations to achieve a competitive advantage in turbulent times. “With organizations having to become increasingly competitive, it is becoming critical that individuals and organizations be equipped to absorb, integrate and assimilate information technology (IT) in ways that will foster such competitiveness” (Kanungo, Sanjay, & Yadlapati, 1999, p.1). Organizations are constantly exploring new ways to lower cost, improve quality, and enhance customer service. Therefore, information systems are the most viable alternative to reach the desired organizational performance. Today’s organizations face challenges they never had before and have to do more with less. Kanungo et al (1999) state that, “with increasing competition, shrinking market shares and profit margins, the trend is toward increasing value for money and reducing costs” (p.1). The purpose of this paper is to analyze the information systems and major constituents implemented by ABC Bank. The banking industry manages huge volumes of data. Customers demand information online and real time. Information systems play a pivotal role in satisfying these demands and allow the organization to manage its operations and day to day business activities efficiently and effectively (McLean, 2006). The Banking industry is continuously looking for ways to lower the cost of processing transactions. The Internet has

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