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Petrie’s Electronics Case Questions Solutions (Chapter 2)

1. How do information systems projects get started in organizations?
In order for Jim to initiate the project, he must first determine the size, scope, and resource requirements for the project. Information systems projects are started in organizations by first establishing the project initiation team. This activity involves organizing an initial core of project team members to assist in accomplishing the project initiation activities. The project initiation team establishes the project initiation plan. This step defines the activities required to organize the initiation team while it is working to define the scope of the project. In order to have an organized approach or process, you must analyze what’s going on; then design a solution to the problem; and finally monitor and control.

2. How are organizational information systems related to company strategy? How does strategy affect the information systems a company develops and uses?
The organizational information system is related to company strategy because it exists to help organizations achieve their goals and objectives. It is also determined by it competitive strategy. Strategy affects the information system because there are information services resources that apply to a strategic business opportunity in such way the computer systems have an impact on the organizations products and business operations.

4. What do you think Jim’s next step should be?
Jim’s next step should be to create an information team and delegate responsibilities amongst them to come up with ideas for the “No Customer Escapes” project. Benchmarking improves performance by identifying and applying best demonstrated practices to operations and sales. By benchmarking the company, it will help Jim and his team to determine how the company is fairing compared to its

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