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Information Technology Acts

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Information Technology Acts

BIS/220

The Telephone Consumer Protection Act (TCPA) and Do Not Call Implementation Act are two necessary laws that help protect the consumers. These were put in place to prevent harassment to the consumer.

The technology in telecommunication has improved in so many ways that rules were a must in the growing out of control Telemarketing industry. The rules were basic and simple in a couple ways, and with the rule made this industry more ethical and tolerable by the consumers.

The TCPA made the rules of calls are only aloud between the hours of 8:00 am to 9:00pm local times. Another is there is not mechanical voices allowed. The Do Not Call Implementation Act goes hand in hand with TCPA. The List was signed in by President Bush on Sept 2003. This would allow the consumer the ability to get on the do not call list for 5 years. Then in 2007 it was changed that once on the list you did not come off.

Before the rules came into effect the telecommunication industry was able to do whatever it wanted and with no cost to consumer wellbeing. They would call at any hour of the day even sometimes from different time zones. Making them the most despised industry in the word. But the corporate world and owners did not care because this was a Billion dollar industry. With that type of money the better the technology became and the more money they made.

But thanks to the government and the acknowledgement with the advancements in laws and technology there has to be additional laws and protection for the consumers in today’s world. Everyone has had the pleasure of the telemarketer just doing their job but with the rules that need to be followed.

Annotated Bibliography

Wikipedia en.wikipedia.org/wiki/National USA.gov Telephone Consumer Protection Act

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