...FOR CIOS Emerging Business Technology Priorities Landscape: The Business Technology Agenda Playbook by Marc Cecere and Charlotte Wang March 22, 2016 Why Read This Report Key Takeaways In the age of the customer, the focus of technology management must shift toward winning, serving, and retaining customers. Understanding how and where to prioritize this shift is a critical aspect of technology leadership. This report describes the landscape of options CIOs must navigate to lead in the age of the customer — options that both simplify existing information technology (IT) services and accelerate new business technology (BT) capabilities. Focus Scarce Resources On Business Technology Initiatives Strategic business capabilities create perceived differential value in the mind of the customer. By focusing scarce BT resources on strategic capabilities, CIOs can dramatically shift the role of technology management in creating superior customer experience and delivering customer value. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. Reduce Complexity By Simplifying IT Legacy In the age of the customer, business must become agile and operate at the speed of the market. To achieve agility, CIOs must remove the complexity of the underlying technology surrounding generic capabilities by engaging the executive team to compromise on generic technologies. Prepare The Technology Organization With New Skills...
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...Nowadays, technology is growing rapidly and it creates great and modern devices. The growing technology has spread its ability to various fields. Technology refers to the making, modification, usage, and knowledge of tools, machines, techniques, crafts, systems, and methods of organization, in order to solve a problem, improve a pre-existing solution to a problem, achieve a goal, handle an applied input and output relation or perform a specific function. It can also refer to the collection of such tools, including machinery, modifications, arrangements and procedures. Technologies significantly affect human as well as other animal species' ability to control and adapt to their natural environments. The term can either be applied generally or to specific areas such as construction technology, medical technology, and information technology. Technology has affected society and its surroundings in a number of ways. In many societies, technology has helped develop more advanced economies which including today's global economy and has allowed the rise of a leisure class. (May Principe, 2012) According to Lai Mun Chow and Yap Su Fei (2004), Malaysia is an emerging Asian economy aspiring to move towards a technology-driven and high-tech production-based pattern of development and thus replicate the experience of the newly industrializing economies (NIEs) of Asia. In fact, Malaysia has been categorized in the group of countries that have the potential to create new technologies on their...
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...The Pharmagen Corporation Setting As an employee of the Pharmagen Corporation, you have worked your way up to the position of Information Technology Director, and have finally taken some well-earned vacation time. back from your two weeks in Hawaii. The Pharmagen Corporation is a large, multinational pharmaceutical company that specializes in targeted drug delivery through genetics research as well as drug development. As the Director of the Information Technology department, you and your staff are responsible for satisfactorily answering questions for all researchers, technicians, negotiating with vendors for all useful databases, and maintaining relations with the different research, business, and administrative branches of the company in your physical location. You report to the Director of Information Services, Mr. Robert Flay (tech support and the library are also under this director). Three permanent staff members report to you: Jennifer, Ben and Ann. They share the tasks of the department. you have sole responsibility for all of the decisions presented.Delegation is allowed to any of your three other staff members, although a brief reply to the customer is required for each item, regardless of a delegated or delayed action. The organization chart of the company is below: [pic] Here are the objects found in various communication mediums. It is now October 15, and you left before receiving any of these. #1 – Memo The Pharmagen Corporation Office...
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...globalisation. Since the early 90’s it has increased rapidly. Information communication technologies (ICT’s) have given new opportunities in businesses, governments& personal use. Most industries nowadays these day rely on ICT’s and even governments use them in warfare and surveillances. There has been a revolution in computers and communications over the last few decades. All indications of this has pointed to it continuing at a very fast pace. They present many opportunities but also challenges. These are having large effects on many aspects of society, with policy makers tackling issues which involve economic productivity, intellectual property rights, protection of privacy and the costs of access to information. The policies which are implemented now must be considered carefully as the social and economic impacts of these choices will be long-lasting.(Konsbruck,R) Technology cannot solve social problems, but the use of information technology and communication technologies are vital for the economic and social development of the modern world. They can be considered as the functional equivalent of what electricity was in the industrial age. The 1990’s saw the world become organised around computer networks which is at the heart of information and communication processes.(Castells, M, 1999) Since the PTT days (Push to talk), ICT (Information and communication technologies has become the foundation of all sectors of every economy...
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...connectivity and cognitive technology the nature of work is changing. Cognitive technologies and artificial intelligence are making consistent progress and growing in sophistication. This emphasizes the crucial need for Enterprises and their HR leaders to design and manage the future of work, workforces, and workplaces accordingly. Technologies such as mobility, cloud computing, web conferencing and tele-presence are powering connectivity across the globe and allowing people to work remotely. Thus, increasing the opportunity to utilize people capability without requiring people to move, today employees are not bound by four walls or to an office to do their work, they can obtain and share knowledge easily 24/7. And this exchange is happening at a fast rate as mobile and internet devices are becoming more accessible in emerging markets and from remote locations. The right technological competence liberates us from any confines, be it geography or time. Work has become complex and is changing at a much higher gear. Today, work is conducted across an increasingly broad range of settings, geographies,...
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...maxims (do not purely map 1-1). Part 2 a) Identify what is wrong / lacking with operational and organizational governance in NATEPCO. Where does NATEPCO stand on the issue of LIKE and AS a business. b) Identify areas of improvement for NATEPCO’S IT organisation in the area of organization, e.g. Committees, Processes, Roles & Responsibilities, Rules and Budget authority c) Develop an IT Balanced Score Card for operational performance management of NATEPCO d) Sketch a (high level) outline for a IT Balanced Scorecard for NATONIA ENERGY HOLDINGS. Part 3 a) Suggest new IT technology relevant for this company / industrial sector. b) Make an assessment of the maturity level of that technology. c) If introduced what would be the impact on existing infrastructure? Would it require change in or adoption of new policies and standards? Part 4 a) Give an indication what the value from such technology (part 3) might be: distinguish between efficiency and effectiveness. Indicate where the value would arise (if appropriate...
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...Implications Managerial Applications of Information Technology IS535 Professor Martin Ramsey October 10, 2010 The Information Technology (IT) landscape changes at a rapid pace. For businesses, both public and private, this can have a vast impact and can affect whether a company has a sufficient IT business strategy in place to compete, and even survive. The many versions of Moore’s Law that have developed over the years teach us that the speed of technology will double, while the price will be cut by one-half, every 18 months. This rapid pace has forced companies to re-evaluate their IT infrastructure and their related business processes much more often and to look for ways to do things better, faster and cheaper. Reducing costs while increasing revenues is vital in business today and Government agencies are no exception to this rule. With the Federal deficit out of control the Government has been forced to limit budgets for its agencies and to put in place accountability measures. The company I will analyze in this paper is a Federal agency called the Western Federal Lands Highway Division (WFL), a child agency of the Federal Highway Administration. I will look at a number of technologies with the potential of reducing business costs while increasing productivity, and which may result in a flattening of the organization hierarchy. Forefront in all this is Telecommuting and its related technologies such as Teleconferencing, VPN, VoIP, and Cloud...
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...Technology Accenture IT Strategy and Transformation Services: Maximizing the Value of IT for Today and Tomorrow IT leaders face a formidable challenge: meeting their organizations’ high expectations of IT services while controlling costs and preparing IT to meet the future needs of the business. Amidst increasing globalization and the ever-evolving and complex business and technology landscapes, organizations expect their IT leaders to make strategic investments that will support business growth and agility, capitalize on new and existing technologies to gain competitive advantage, and align IT priorities with business needs. Accenture’s ongoing High Performance IT research reveals that while CIOs want to contribute significant value for their organizations, a host of factors—notably cost-cutting mandates, “keeping the lights on” and fixing troubled projects—inhibit the CIO’s ability to be a value creator. Despite these realities, the research indicates that high-performance IT organizations consistently achieve excellence in IT execution, IT agility and IT innovation, balancing the sometimes opposing demands placed on IT organizations. To respond effectively to today’s challenges, IT organizations need to work differently, leveraging technology in new ways to achieve business results while keeping operating costs low. Accenture helps organizations quickly identify how IT can fuel high performance. We team with IT and business leaders to plan and deploy IT for the most...
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...Implications Stephan Fenty D03246578 Spring Semester A 2011 Section S The Information Technology (IT) landscape changes at a rapid pace. For businesses, both public and private, this can have a vast impact and can affect whether a company has a sufficient IT business strategy in place to compete, and even survive. The many versions of Moore’s Law that have developed over the years teach us that the speed of technology will double, while the price will be cut by one-half, every 18 months. This rapid pace has forced companies to re-evaluate their IT infrastructure and their related business processes much more often and to look for ways to do things better, faster and cheaper. Reducing costs while increasing revenues is vital in business today and Government agencies are no exception to this rule. With Federal deficit out of control the Government has been forced to limit budgets for its agencies and to put in place accountability measures. The Company we will analyze in this paper is a Federal agency called the Western Federal Lands Highway Division (WFL), a child agency of the Federal Highway Administration. We will look at a number of technologies with the potential of reducing business costs while increasing productivity, and which may result in a flattening of the organization hierarchy. Forefront in all this is Telecommuting and its related technologies such as Teleconferencing, VPN, VoIP, and Cloud Computing. We will also analyze Enterprise applications...
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... 3 1.1 Introduction ……………………………………… 3 - 6 1.2 Information Technology ……………………………………… 6 - 8 1.3 Issues in IT ……………………………………… 9 1.4 Negative effects of IT ……………………………………… 10 - 13 1.5 Positive effects of IT ………………………………………. 14 - 17 1.6 Conclusion ………………………………………. 18 - 19 1.7 References ………………………………………. 20 - 22 1.0 Abstract The main goal of this document is to examine the IT (Information Technology) revolution and the concept of globalization as they effect developing countries. Globalization as one of the reasons for possible widening of the gap between the poor and the rich nations was examined and the emerging concept of "digital slavery" was carefully evaluated. The wide gap in availability and use of ITs across the world and the influences ITs exert on globalization at the expense of developing countries were carefully examined and suggestions and necessary policies were offered for developing countries to leap-frog the industrialization stage and transform their economies into high value-added information economies that can compete with the advanced countries on the global market. This is why it is important for Africa...
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...CONVENTIONAL ACCOUNTING SYSTEM AND INFORMATION TECHNOLOGY: EXPERIENCES IN MY PLACES OF WORK. BEING A SEMINAR PAPER PRESENTATION IN ACCOUNTING AND INFORMATION TECHNOLOGY FOR MASTERS IN ACCOUNTING (MAC) DEPARTMENT OF ACCOUNTING FACULTY OF ADMINISTRATION SCHOOL OF POSTGRADUATE STUDIES AHMADU BELLO UNIVERSITY, ZARIA, NIGERIA BY: KALU NNANNA NWONYUKU JUNE, 2013 CONTENTS 1.1.1 INTRODUCTION 1.2.1 THE MEANING OF ACCOUNTING AND ACCOUNTING PROCESS 1.2.2 THE ROLES AND FUNCTION OF ACCOUNTING INFORMATION 1.2.3 BASIC ELEMENTS OF AN ACCOUNTING INFORMATION 1.2.4 BASIC ACCOUNTING POSTULATES AND PRINCIPLES 1.3.1 MEANING OF INFORMATION TECHNOLOGY 1.3.2 ADVENT OF INFORMATION TECHNOLOGY IN ACCOUNTING SYSTEM 1.3.3. THE IMPORTANCE OF INFORMATION TECHNOLOGY TO ACCOUNTING SYSTEM 1.4.1 INFORMATION TECHNOLOGY USE FOR AN ACCOUNTING SYSTEM 1.4.2 SOFTWARE FOR ACCOUNTING INFORMATION SYSTEM 1.4.3 FACTORS TO CONSIDER WHEN CHOOSING ACCOUNTING SOFTWARE 1.4.4 HOW TO CHECK ACCOUNTING SOFTWARE 1.5.1 MERITS OF COMPUTERIZED ACCOUNTING SYSTEM 1.5.2 DEMERITS/LIMITATION...
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...such a contemporary issue? [25] The alignment of business and IT has been a major management concern for decades. Two recent surveys revealed that it continues to be a top priority for CIOs. A contributing issue is the lack of functional relationships between business and IT, complicated by the complexity of the service delivery mechanism. There is also the attitude that a quick application fix, if implemented, will be the magic bullet that solves the problem and increases confidence and collaboration within the business units receiving the IT service. We can look at the IS organisation aligning within the Enterprise in the context of the Strategic Information Systems Planning (SISP) which entails establishing a program for implementation and use of information systems in ways that will optimize effectiveness of information resources and use them to support the objectives of the organization. In order to fulfill alignment the plan should:- ❖ Be deeply embedded in business issues ❖ Continue to meet Data Processing and MIS Needs ❖ Have objectives and priorities derived from business imperatives ❖ Provide long term benefits and advance business strategy First, let’s look at why alignment problems occur. In some organizations, alignment difficulties can begin as communication problems when business and technical staff speak different languages and develop differing expectations. In other organizations, politics and control issues cause animosity and misalignment...
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...How do new technologies impact on workforce organisation? Rapid review of international evidence Report developed by The Evidence Centre for Skills for Health Contents Key Themes ............................................................................................................................................ 3 Scope .................................................................................................................................................................... 3 How are teams being organised?.......................................................................................................... 7 Substituting grades and roles ............................................................................................................................... 7 Reducing staff or team size .................................................................................................................................. 8 Empowering patients............................................................................................................................................. 9 Changing the place of care ................................................................................................................................. 10 Working across organisations ............................................................................................................................. 10 Working across regional areas .........................
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...CHAPTER ONE OUTLINE STUDENT LEARNING OUTCOMES 1. 2. 3. 4. 5. 6. Define management information systems (MIS) and information technology (IT) and describe their relationship. Validate information as a key resource and describe both personal and organizational dimensions of information. Explain why people are the most important organizational resource, define their information and technology literacy challenges, and discuss their ethical responsibilities. Describe the important characteristics of information technology (IT) as a key organizational resource. Define competitive advantage and illustrate the role of information technology in supporting competitive advantages and business vision. Discuss the impacts information technology can and will have on your life. INDUSTRY PERSPECTIVES 7 10 Timely Information: From 48 Hours to Just 20 Minutes Always Remember: Business Drives Technology A More “CustomerOriented” Internal Revenue Service Using Technology When Millions of Possible Solutions Exist 27 FEATURES Global Perspective Overcoming Language Barriers on the Internet On Your Own E-Mail: Electronic Mail or Expensive Mail? Team Work Identifying Hardware and Software Global Perspective Managing Knowledge with a Knowledge Management System On Your Own Researching Your Career and Information Technology Team Work Developing Strategies for Protecting Yourself against Identity Theft Electronic Commerce Using the Internet as a Tool to Find a Job • • • • WEB SUPPORT www.mhhe.com/haag...
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...THE FUTURE OF TECHNOLOGY OTHER ECONOMIST BOOKS Guide to Analysing Companies Guide to Business Modelling Guide to Business Planning Guide to Economic Indicators Guide to the European Union Guide to Financial Markets Guide to Management Ideas Numbers Guide Style Guide Dictionary of Business Dictionary of Economics International Dictionary of Finance Brands and Branding Business Consulting Business Ethics Business Strategy China’s Stockmarket Globalisation Headhunters and How to Use Them Successful Mergers Wall Street Essential Director Essential Economics Essential Finance Essential Internet Essential Investment Essential Negotiation Pocket World in Figures THE FUTURE OF TECHNOLOGY THE ECONOMIST IN ASSOCIATION WITH PROFILE BOOKS LTD Published by Profile Books Ltd 3a Exmouth House, Pine Street, London ec1r 0jh Copyright © The Economist Newspaper Ltd 2005 All rights reserved. Without limiting the rights under copyright reserved above, no part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), without the prior written permission of both the copyright owner and the publisher of this book. The greatest care has been taken in compiling this book. However, no responsibility can be accepted by the publishers or compilers for the accuracy of the information presented. Where opinion is expressed it is that of the author and does not necessarily...
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