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Information Technology Cma

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Information Technology
Page 2 of 103 © CMA Ontario, 2011
Information Technology .................................................... Error! Bookmark not defined.
1 Foreword ....................................................................................................................... 4
2 Introduction ................................................................................................................... 4
3 Section 1 – The Business of IT ..................................................................................... 5
3.1 Defining Information Technology (IT) .................................................................. 5
3.2 IT Jobs & Roles ..................................................................................................... 6
3.3 Link between Corporate Strategy and IT ............................................................... 9
3.4 Organization of IT departments ........................................................................... 10
3.4.1 Additional IT Human Resources Factors ...................................................... 11
3.5 Use of Consultants ............................................................................................... 11
3.6 Outsourcing .......................................................................................................... 12
3.7 Augmenting the Technology Decision Making Process ...................................... 14
3.7.1 Technology vs. The Marketplace .................................................................. 14
3.7.2 Comparing Vendors ...................................................................................... 16
3.8 Licensing Management / Piracy ........................................................................... 18
3.8.1 Transferring Licenses

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