Unit 2: Case Analysis Infosys
GB520 Strategic Human Resource Management
July 25, 2010

Infosys: The large small company The brainchild of Narayana Murthy, Infosys is an IT and software company with its base in Bangalore. The company was built around the concept of creating the products in India, with low production costs, and would be used for projects which international Infosys branches will handle. Infosys pioneered this concept using Global Delivery Model. At the heart of this company, was Murthy’s belief in people. What made this company truly stand out was its remarkable human aspect. During its rocky beginning stages, at the point where sell out seemed the only option, Murthy held onto the belief that with the right confidence and will, the company will succeed.

The company did succeed and continued its belief that people, not objects nor environment alone, create things and success, through its strong Human Resources. In fact until 2003, the company was listed amongst the “Best Employer” or “Employer of Choice”. The approach of the company was three-fold: “There are three ways in which we add value to the employee: learning value-add through training, emotional value-add through the work environment, and financial-add through compensation and benefits.” (Delong, 2006)

Transition into a small large company: Maintaining a strong human resource department and creating the best environment for employees is a challenge when the company is small. A growing company, especially growth at the kind of speed Infosys managed, creates a whole set of new hurdles that the human resources department must bypass. The larger a company becomes, the more it has to be careful that its HR department grows and develops alongside so that the size does not create and impersonal and sterile environment. This is precisely the concerns Infosys faced “
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