...summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] [Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] About Infosys Infosys is a global leader in consulting, technology and outsourcing solutions. As a proven partner focused on building tomorrow's enterprise, Infosys enables clients in more than 30 countries to outperform the competition and stay ahead of the innovation curve. With US$7.906bn in LTM Q2 FY14 revenues and 160,000+ employees, Infosys provides enterprises with strategic insights on what lies ahead. We help enterprises transform and thrive in a changing world through strategic consulting, operational leadership and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data and cloud computing. In 1981, seven engineers started Infosys Limited with just US$250. From the beginning, the company was founded on the principle of building and implementing great ideas that drive progress for clients and enhance lives through enterprise solutions. For over three decades, we have been a company focused on bringing to life great ideas and enterprise solutions that drive progress for our clients. We recognize the importance of nurturing relationships...
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...BACKGROUND Infosys Technologies Limited, incorporated in the year 1981 provides consulting and IT services. Infosys has been a pioneer in offering innovative solutions to its clients. The company offers a wide range of software services, namely application development and maintenance, corporate performance management, independent validation services, infrastructure services, packaged application services and product engineering and systems integration. Infosys was the first Indian company to be listed on the NASDAQ Stock Exchange. The company reported a consolidated net profit of US$ 152.1 million for the quarter ending March, 2006. It has five subsidiaries globally – Progeon Limited, Infosys Technology (Australia) Pty. Ltd., Infosys Technology (Shanghai) Co. Ltd., Progeon S.R.O. (Czech Republic) and Infosys Consulting Inc. It has presence across the globe with 30 offices spread over USA, Europe, Australia and Asia. It currently employs people from 53 different nations. Though the USA has been the main source of revenue for Infosys, the company is looking into expanding into Europe and Asia. Infosys (Australia) has won several new clients and Infosys (China) is focusing on serving the local clientele. Its high-end services occupy a premium position in the Japanese markets and the growth rates are consolidating across Europe. Infosys has a growth rate of over 50% and more than half a billion dollars in revenues in EMEA (Europe, Middle East and Africa) region, Infosys is one...
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...how it should get there. Strategic Human Resources Management is a process that involves the use of overarching approaches to the development of Human Resources strategies, which are integrated vertically with the business strategy and horizontally with one another. These strategies define intentions and plans related to overall organizational considerations, such as organizational effectiveness, and to more specific aspects of people management, such as resourcing, learning and development, reward and employee relations. Strategic Human Resources Management addresses broad organizational issues relating to changes in structure and culture, organizational effectiveness and performance, matching resources to future requirements, the development of distinctive capabilities, knowledge management, and the management of change. Infosys which was founded on July 2, 1981 in Pune by N R Narayana Murthy and seven others: Nandan Nilekani, N. S. Raghavan, Kris Gopalakrishnan, S. D. Shibulal, K. Dinesh and Ashok Arora. With a small investment of Rs. 10,000 and nurtured the organization to a world-class company currently valued at Rs. 50,000 crores ($10.75 billion). Infosys believes that leadership is one of the most essential ingredients of organizational success which is provided by its Chairman, N R Narayanmurthy. Leadership is based on high business vision and predominantly supportive styles. Top management emphasizes on open door policy, continuous sharing of...
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...Term Project – IT Governance Overall Scope: You are required to study of IT Governance in a business organization of your choice as per the Weill-Ross framework, develop of the Governance Arrangement Matrix (GAM) of the organization, and comment on the effectiveness of the Governance Mechanisms. Deliverables: Write-up and presentation Specific deliverables/guidelines: In line with the above, the following may be the specific contents of your findings/write-ups as well as the presentation. But then, these are indicative. You are free to decide to add any more relevant information. 1. Intro to the Company and Business Principles (Vision statement, broad enterprise level functions and unit level functions of the organization etc) 2. Role of IT in the organization & the IT Principles 3. The IT Governance Arrangements Matrix (sample shown below) 4. Various governance mechanisms implemented (enterprise wide and in the units) along with the advantages and disadvantages 5. Suggested IT Governance improvement needs IT Decision | IT Principles | IT Arch | IT Infra | Business Need | IT Investment | Archetype | Input | Decision | Input | Decision | Input | Decision | Input | Decision | Input | Decision | Biz Monarchy | | | | | | | | | | √ | IT Monarchy | | | | √ | | | | | | | Feudal | | | | | | | | | | | Federal | √ | | | | √ | | √ | | √ | | IT Duopoly | | √ | √ | | | √ | | √ | |...
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...Competitor analysis: Website & Thought leadership Report by Rashmi Singh (PGDM No: 10098) Work carried out at Tata Consultancy Services, Bangalore, Karnataka Submitted in partial fulfilment of the requirement of Summer Internship Programme Under the Supervision of Mr. Ashish Shetty, Marketing Lead, Insurance ISU, TCS, Bangalore SDM Institute for Management Development Mysore, Karnataka, India (June 2011) SDM IMD INSTITUTE CERTIFICATE This is to certify that Ms. Rashmi Singh, undergoing PGDM program 2010-12 at this institute has successfully completed the Summer Internship Programme on the project titled ―Competitor Analysis: Website and Thought Leadership‖ at TCS, Bangalore, from April 01, 2011 to May 31, 2011 as a partial requirement for completion of his PGDM curriculum. Prof. Govinda Sharma Internal Faculty Guide SDM IMD, Mysore. Date: 24/06/2011 Place: Mysore Summer Internship Project Page 2 SDM IMD Acknowledgement I take this opportunity to extend my sincere gratitude to our guides at Tata Consultancy Services, Mr. Ashish Shetty and Ms. Varsha Nair who spent a lot of time mentoring and guiding us. The insurance ISU was a completely new arena for us. We stumbled a few times, yet they have been very patient and supportive with us, always encouraging us to give our best. I also thank the Academic relationship manager, TCS, Mr. Chandra Koduru, for helping us with the joining formalities and induction program. I would also like to thank Prof. N. R. Govinda Sharma...
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...are the compulsions that have been driving the top management of Infosys to seek migration of the company up the value chain? Infosys is a highly respected, India-based information technology (IT) software service provider, established in July 1981. The ramp-up of the company has been particularly spectacular during the last several years, starting from 1995. The initial business model related to labor arbitrage and was based upon differential wage rates for IT professionals in India and the developed countries. The boom of the late 1990s, catalyzed by the Y2K-related problems, resulted in opportunities that the company capitalized upon. Today the company serves clients drawn from global 2000 companies. Based upon its strong ethical and principled approach, execution excellence, relentless quest for quality and customer satisfaction, the company had astounding financial success and became a darling of the stock markets both in India and the United States. Notwithstanding its successful track record, Infosys has over the last several years, proactively been applying itself to a fundamental question of identifying the drivers of success for the next 10 years. Infosys has been deeply concerned about leveraging its current strong position, to evolve into a much stronger company, so as to ensure continued growth and success in the long-term. Main drivers that have contributed to drive the top management of Infosys to move up the value chain are below: * International Competitiveness ...
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...Infosys: Summary In 1981 Narayana Murthy and six colleagues established Infosys with $250; it is an organization created for professionals by professionals that promised to be fair to its “infoscions” (employees), customers, and shareholders (Delong, 2006, p. 1). The company’s overall vision was to become a “global company” that developed wealth in an honorable manner by redistributing funds to the poor and provide fairness to all (Delong, 2006, p. 3). Infosys worked in the information technology (IT) market via several strategies, body-shopping and offshoring; however; it turned out creating problems than the company planned for which caused a chain reaction of more problems before management finally realized they “fell from grace” (Delong, 2006, p. 10). Therefore, the following paragraphs summarize and analyze Infosys (A): Strategic Human Resource Management written by Delong, Tandon, and Rengaswamy as it relates to Strategic Human Resource Management (SHRM). Case Analysis When Infosys first opened its doors, their strategy known as bodyshop was increasing their labor costs due to the U.S. government limiting distribution on B1 Visas per year. Body shopping is a form of outsourcing in which Infosys recruits IT students straight out of college, place them with clients on project-based assignments until completion (Delong, 2006). Once completed workers are either placed on another project or benched to wait for a new assignment (Darwish, et al., 2010). This is similar...
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...Infosys Case Study ICMR India Media "A true leader is one who leads by example and sacrifices more than anyone else, in his or her pursuit of excellence." - N. R. Narayana Murthy, Chairman, Infosys. "The US. has discovered India's high-tech industry, and the credit is largely due to shy, unflappable engineer N.R. Narayana Murthy." - Business Week, June 14, 1999 Introduction In February 2001, Infosys Technologies Ltd. (Infosys)1 was voted as the Best Managed Company in Asia in the Information Technology sector, in leading financial magazine Euromoney's Fifth Annual Survey of Best Managed Companies in Asia. Infosys was started in 1981, by seven2 professional entrepreneurs led by Narayana Murthy, Chairman and CEO of Infosys with an equity capital of Rs.10,000. By 2000, Infosys' market capitalization reached Rs.11 billion and by 2001, Infosys was one of the biggest exporters of software from India. Narayana Murthy had built an organization that was respected across the country, with very strong systems, high ethical values and a nurturing working atmosphere. With his sound management skills, Narayana Murthy seemed to have taken Infosys to the pinnacle of success in two decades. From a turnover of Rs.1.16 million in 1981, Infosys had grown to a Rs.19 billion company in 2001. There were many firsts to Narayana Murthy's credit. Infosys was the first company to push for off–shore software development3 as against body shopping4 that was coming during the 1980s. He championed...
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...Case Study: Infosys (A) Strategic Human Resources Management Strategic Human Resources Management defines the organization’s intentions and plans on how its business goals should be achieved through people. It is based on three propositions: first, that human capital is a major source of competitive advantage; second, that it is people who implement the strategic plan; and, third, that a systematic approach should be adopted to defining where the organization wants to go and how it should get there. Strategic Human Resources Management is a process that involves the use of overarching approaches to the development of Human Resources strategies, which are integrated vertically with the business strategy and horizontally with one another. These strategies define intentions and plans related to overall organizational considerations, such as organizational effectiveness, and to more specific aspects of people management, such as resourcing, learning and development, reward and employee relations. Strategic Human Resources Management addresses broad organizational issues relating to changes in structure and culture, organizational effectiveness and performance, matching resources to future requirements, the development of distinctive capabilities, knowledge management, and the management of change. Infosys which was founded on July 2, 1981 in Pune by N R Narayana Murthy and seven others: Nandan Nilekani, N. S. Raghavan, Kris Gopalakrishnan, S. D. Shibulal, K. Dinesh and Ashok...
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...THE CASE STUDY OF NARAYANA MURTHY AND INFOSYS TECHNOLOGIES LIMINTED QUESTION ONE (1) Identify and explain from the case study, those variables attributable to the company’s success in line with the ‘Concept of Effectiveness’ that constitute unique capabilities 1) Low Employee Turnover Employee turnover refers to the rate at which people resign or live their employment. With his proactive human resource practices, Marayana Murthy and Infosys was able to lower the employee turnover to a rate around 11% as opposed to an average of 25% for the industry. 2) Good Facilities for Employees Infosys Technologies Ltd provided many facilities such as ticketing, credit cards, crèche facilities for kids, transport facilities, recreational facilities etc. to its employees to take care of both the professional and personal needs. 3) Promotion Promotion is advancement to a higher-level job with increased authority, responsibility and pay within the organization. Infosys Technologies Ltd promoted about 80% of the middle and senior level executives from within the organization to motivate them. 4) Best Reward System Analysts felt that Infosys Technologies Ltd had one of the best reward systems in the industry. Most employees in Infosys Ltd were paid high salaries as compare to other employees in the industry. Also there are some monetary and non monetary benefits like compensation, overtime etc. that Infosys gives to its employees to motivate them. 5) Open (Effective)...
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...INTRODUCTION REVIEW OF LITERATURE This project is concerned about marketing management. It covers in details about the concepts and principles of marketing, including the marketing plan. With the aid of Infosys organization we will try through the course of this document to explore the marketing plan, its application and its effectiveness. The main reasons for selecting Infosys Corporation as a case study were following: ▪ Infosys being a multinational company has a universal presence ▪ Diverse range of products ▪ MNC with a financial strength to explore and implement all aspects of the Marketing plan including high end spending on Promotions. In this project the following points are going to be discussed: ▪ Overview of Infosys and its product line in the UAE ▪ Target Market and Segmentation ▪ Sample List of Marketing Mix being used by the organization. ▪ Find out if the marketing mix used by organization is satisfactory. ▪ Our suggestion to the organization concerning the marketing plan. CHAPTER 1 – INTRODUCTION 1.1 Industrial Review The Indian Information Technology industry accounts for a 5.19% of the country's GDP and export earnings as of 2009, while providing employment to a significant number of its tertiary sector workforce. More than 2.3 million people are employed in the sector either directly or indirectly...
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... Internal Analysis Ravi Rajan Vinod Mahajan Arun S Madhava Gopal Praveen Waychal. Firms considered 1. Infosys Technologies Ltd. TABLE OF CONTENTS INFOSYS TECHNOLOGIES LTD 4 Brief History 4 Firm Profile 6 Financial Summary 6 Financial growth over the years 6 Peer Comparision over the years 7 Revenue Growth from Different Geographical segments 8 Revenue growth from industry segements over the years 8 Services Offered by Infosys 9 Revenue Breakup by service offerings 10 Organization Size 11 SWOT Analysis 12 PSPD model 12 Strengths : 13 Weaknesses: 13 Threats: 13 Opportunities : 13 Value Chain Analysis 14 Core Competencies 16 Infosys Global Delivery Model 16 Infosys brand equity and talent search 17 Process and quality compliance standards. 18 INFOSYS TECHNOLOGIES LTD Brief History • Founded in 1981 by Narayana Murthy and six others. • Second Largest IT company • Offices in 22 countries • Development Centers in India, China, Australia, UK etc. • Went Public in 1993 • Total No: of employees – 149882 • Revenue...
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...Mumbai: With the rise in attrition levels taking a toll on IT companies, the country’s largest IT services firm, Tata Consultancy Services (TCS), is all set to bring about a change in its human resource management. The firm has put forth a ‘resources management group’ (RMG) that will work towards various retention initiatives. TCS on Thursday reported a 13% attrition rate in spite of an average 10-13% wage hike that it gave this quarter. Though a second round of wage hike is not a possibility, vice-president & head for global human resources, Ajoy Mukherjee, feels the strengthening of people management and training will improve retention levels. For instance, the firm will bring about a rotation of employees for on-site locations. “With the decrease in on-site opportunities, we intend to rotate employees so that more people get a chance to be at the clients’ locations,” Mukherjee said. “There has to be a stress on aspirations and we have to ensure that business and HR work together to do that.” The industry, at the moment, is witnessing the experienced band of about 3 – 6 years contributing to the majority of the attrition rate. The RMG will also identify individuals that are keen on having newer challenging jobs. “The experienced employees have different aspirations and wage is not necessarily a reason for an employee to quit. For the IT industry, it is increasingly becoming an aspect of having a challenging job. And so, we would want to retain such employees by moving them...
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...THOMAS J. DELONG Infosys (A): Strategic Human Resource Management op yo How do you feel when you look around and realize that 80% of your colleagues have been in the company for less than 24 months? — an Infoscion On November 13, 2003, the HR leadership team led by Hema Ravichandar, head of human resources for Infosys Group, left the conference room with a mixture of excitement and apprehension; a feeling that, they decided dryly, was familiar after a strategy meeting with the chairman and chief mentor of the Infosys Group, Narayana Murthy, and the CEO, Nandan Nilekani. tC The cofounders had set a new and aggressive milestone for the HR group, the latest in a long line of challenging goals that had been set for them. By 2007, the cofounders wanted HR to ensure that Infosys was on the Top Ten lists of both Best Performing companies and Best Employers. It sounded innocuous enough to an outsider, but this HR team knew better. To the best of its knowledge, no large organization had ever been able to achieve this distinction because of the tension inherent between the need to control costs for financial performance and the spending required for employee satisfaction. As the team walked back from the meeting, they were reminded of the painful and humbling experience in 2003 that had made Infosys sharply aware of the difficulties ahead as it transitioned from a small to a large company. No The decade since Ravichandar joined Infosys in 1992 had been...
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...com/abstract=1067441 1 Vision into Action: Infosys Technologies Arpita Saha1 Abstract: Infosys is one of the world¡¦s most respected companies. It is one of those companies which have changed the way India is perceived in the global purview. Since its inception Infosys¡¦ founder members shared the vision of becoming a globally recognized organization providing high quality business solutions. Infosys is regarded as a highly respected organization because of the set of values which drive them; like the integrity and transparency with which they conduct themselves, their customer friendliness and their exemplary leadership. This article delves into the company¡¦s growth path and the role played by their vision and mission in their progress. Introduction Infosys is the world leader in providing high quality Information Technology and software services to its clients globally. Infosys is one of the companies which spearheaded the software services outsourcing strategies. Offshore outsourcing is a process in which an external organization is contracted to execute some task in an outside territory. And this has several advantages for the organizations which outsource. Infosys delivers offshore IT and software services like infrastructure support, application development, IT consulting, re-engineering and other services like setting up software development centers at different locations for their clients. Adding another feather to the Infosys¡¦ cap is a banking application that...
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