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Macaroon Berhad should have considered and analyzed thoroughly before they proceed with the project in the first place where can avoid the problem during or after installation of new system. There are some points the company need to take into consideration before install new system.
Firstly, review the vendors with IT express with specific requirement which needed by the organization. The proposal should meet the requirement of the company with rules and regulations are mentioned. Thus, help the company may have more choices, can choose the better performance or can have additional features with new idea from the various vendors.
In addition, before choose the system better have the feedback from the customers because they know well about the system. If it is big or small company whether is it suitable for the firm, or they can recommend which one is suitable for the firm with the relevant requirements. So it depends on the organization which project is more convenient.
Furthermore, the organization should determine the size and complexity of projects. Before choose the new project they should know the implementation process, the challenges on working with the project. The in charge person should know about whole process and procedures, how to run the project and get to know the capacity or capability of the project. Basically, they nee to understand the flow of the project thus can avoid the conflicts.
Moreover, the time is also crucial part when replacing with new project. They should know how long the time is taken to implementation. The period of time is important because it is effect all the relevant departments. Each time the company replacing new project, the efficiency is increase and reduce work to employee in terms of preparing reports.
Of course not to forget the expertise who are more knowledgeable on specific field. The organisation may refer to

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