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Inland National Bank

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Submitted By sbalonzo
Words 800
Pages 4
Inland National Bank

Case Study

objectives:

• to show how...

1. stakeholders’ needs and demands are often interlinked with one another, 2. consequently affecting each other, 3. and ultimately, impacting the business firm in their decisions.

• to serve as an exercise for future requirements.

?
QUESTION

who are the stakeholders in this case? which are primary, and which are secondary?

what influence do they have? draw a diagram of the stakeholder relationships to INB.

how are they related to each other?

primarystakeholders investors owners stockholders
CEO: “technology could better serve customers.” senior management amy miller (manager)

employees / labor unions

customers old neighborhood (Rockdale) poor neighborhood (N. Madison)

secondarystakeholders local government /city officials
Sheila Thomas (city council member)

media state & federal banking officials state banking commissioner newly appointed by the governor heard public’s opinion

general public picketers, etc.

?
QUESTION

if INB decides to close one or both of the branch banks, how will the business-government-society relationship come into play?

what considerations must be weighed by INB’s management?

how might the issue develop?

Inland National Bank has acquired Home Savings Bank (HSB) has a reputation for community involvement & solid financial performance has a good reputation with state & federal bank regulators in terms of compliance with banking laws sees that reorganizing retail banking operations makes economic sense (lower business costs) CEO has made public announcement on introducing technology into banking and new online banking services

Rockdale Branch neighborhood profile: residents mostly old people
(inferred as retirees, pensioners)

casefacts

HSB branch in need of renovation ($0.5M), last bank in neighborhood

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