...Career Development Plan Part 1-Job Analysis and Selection William Accomando HRM/531 November 1, 2010 DONALD COLVIN Career Development Plan Part 1-Job Analysis and Selection Now that InterClean, Inc. has merged with EnviroTech changes in the structure of the company are going to be made. As this industry evolves, there will be changes made to the way that this newly formed company will service clients. The company will no longer be focused on the products we sell, but we will be focused on the solutions and services side of the industry. During this shift in strategy we will be redesigning the structure of our current employees and future employee hiring and development processes. The formation of new job descriptions, specifications, a formal job analysis and workforce planning system will be key to the long term success of this company. Interclean, Inc. will no longer be hiring by “gut feel” type interviews, but instead will be hiring thorough a more thorough selection process. We will be developing a new team that will consist of a vice president of sales, a sales manager, and five outside sales representatives. This new team will be hired and developed by the strategic methods discussed in the following Career Development Plan, which will include the analysis and selection stages. Job Analysis A thorough job analysis will identify qualities that employees need to perform existing jobs (Cascio, 2005). We will be using a combination of different competency and job...
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...Problem Solution: InterClean, Inc. InterClean, Inc., a leader in the industrial cleaning and sanitation industry. They are planning to launch a marketing blitz announcing the launch of their new solutions focus. The sales force excels at demonstrating and selling products, however, CEO David Spencer envisions high performance teams that not only sell its high quality products, but also educate and train clients in the customer’s organizations. In preparation for the launch, leadership must evaluate the skills and talents within the organization and determine the needs to realize the new strategy. Extensive research, training and development will need to occur quickly in order meet the targeted 90-180 day goal of launching the marketing blitz. Situation Analysis Issue and Opportunity Identification The current organizational structure does not support the new strategy. The current sales staff lacks the skill set to excel in the future company focus. “High-performing firms display a greater commitment to training and skill development than their lower-performing counterparts. This practice, a core HRM activity, is related to other ideas about the need for continuous improvement and development over time. Thus, firms must take care to select people with the ability and willingness to learn and develop, and they must establish reward practices that encourage employees to participate in training activities.” (Dreher & Dougherty, 2001, ch.1, p.13-14). Organizational behavior...
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...Career Development Plan Part IV-Compensation HRM/531 Abstract InterClean-EnviroTech is going to implement a compensation plan beneficial to the five sales team members as well as the organization goals to keep on the new sales team motivated. Part of the compensation plan is to offer the sales team the legal requirement that is Social Security, Medicare, Unemployment compensation, Workers compensation and Family and Medical Leave. The added on option would be to contribute a percentage of before taxes money toward a retirement with InterClean-EnviroTech matching that percentage, listing of health care providers that the sales team can have choose for themselves among other extra non-legal required benefits. Career Development Plan Part IV-Compensation InterClean-EnviroTech has hired five new sale persons for the new improved sales department. All the employees have been given a job title and a detail of what are their duties. With the new appraisal system in place and the training that is, going to help them enhance their sales skills the next direction InterClean-EnviroTech is taking is to offer the sales team a compensation plan that is geared towards their individual needs. As president and CEO David Spencer, Vice-President of Human Resources, Janet Durham, Vice-President of Marketing, Tom Jennings, and Chief of Compliance, Sam Waters, and I sit down to look over the proposal of the compensation plan that is to be approved by Human Resources (HR). Second...
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...Career Development Plan Part III Learning Team A HRM 531: Human Capital Management Instructor Name University of Phoenix Date Career Development Plan Part III A career management plan is crucial to make sure that a company knows where the employees need the most help and training. The employees who have been chosen to help InterClean reach its new goals and objectives are Jim Martin, Tom Gonzalez, Donna Wilson, Susan Burnt, Eric Borden, Ving Hsu, and Terry Garcia. The development of these employees is going to be important so that they can continue not only their training and education, but also to help their co workers develop their skills and help the company grow into the new markets. Knowing how to provide feedback to individuals and how to advise them how to grow is going to be the deciding factor on how the management plan is going to work. Understanding each individual of the team and letting them grow and ask questions to better themselves will be crucial for them to understand the full extend of the management plan. Individual and team appraisals will be reviewed and looked at to help in evaluating the needs of the individual employees and how to motivate and reward them accordingly. InterClean will also review what they need to do in order to help a dual parent working family to meet the needs of the company as well as their own families. InterClean will also review how they can minimize social loafing that can exist in a company that is...
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...Performance and Career Management Plan Human Capital Management HRM/531 May 17, 2010 The merger between InterClean and EnviroTech has placed the organization in a position for increased growth and development in offering the industry full-service solutions and inclusive services to the health care industry. Since the merger, InterClean has addressed management’s behavior impacting organizational productivity, performed job analysis to identify duties and requirements for specific jobs, selected new team members, and developed training, and mentoring program. InterClean is ready for the next phase in developing a performance appraisal form with focus on career management. Areas for additional requirements will include how feedback is received by employees, opportunities for employees after feedback is received, how to help employees reach higher level of performance, opportunities for advancement, flexible schedules for dual- career couples, and justification of why this will work with a zero budget. Performance Appraisal The purpose of the performance appraisal is to ensure the highest quality of service delivered to customers in the industry. InterClean is committed to providing outstanding customer service and exceeding customer expectations. The performance appraisal will help employees identify potential problems, help him or her to create contingency plans and goals to deal with tribulations, foster trust and credibility with customers, follow through on commitments...
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...Problem Solution: InterClean, Inc. InterClean, Inc. is an industry leader in the industrial cleaning and sanitation industry. Over the years the company has graduated from being a spray and wipe products but rather a solutions and services industry. InterClean, Inc. is trying to make the transition from being a solely sales-based organization to a solutions-based organization. The company has acquired Envirotech in an effort to be a fully all inclusive organization. This has prompted various changes in the organization. In the following paper I will discuss issues and opportunities that could possibly face the company, stakeholders that are involved, alternative solutions, an optimal solution and the implementation of that solution. Situation Analysis Issue and Opportunity Identification The new strategic direction that InterClean, Inc. is undertaking has led to a few very distinct issues. The issues have presented the company with new opportunities to better itself. The CEO of Interclean has determined that the employees of the company have low morale. There needs to be some type of employee motivation. The company will be adding new workshops that will instill confidence and get the employees excited about the changes that will be happening. Pay and other rewards can stimulate employee effort toward reaching key goals—such as high performance (Dreher & Dougherty, 2001). Training and developing employees is necessary with all companies. In the Interclean scenario it highlights...
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...University of Phoenix Human Capital Management/531 Career Development Plan Part III – Performance and Career Management January 11, 2011 Career Development Plan Part III – Performance and Career Management InterCleans new strategic plan has gone in to affect and the growth of the business has created the need to preform appraisals for team members. The goal for InterClean is to retain top talent integrated with new members and growing a world class sales team. Part of building and retaining this team is to have a career management plan in action for the team members. Feedback is very important along with avenues for employees to achieve goals, reach promotions and educational goal along with providing dual career parents opportunities that other companies are not. There are different costs associated with this plan and it will be discovered how Interclean will approach this matter in more detail with how to adapt to the diversity of the newly developed team. Feedback To obtain a world class sales team training and feedback is necessary. The overall goal of this training is to ensure the sales team is fully up to speed on the services available through InterClean. The training will also educate the sales representatives on the OSHA standards and environmental regulations. While an employee is in training a large portion of the training will be while the employee is working. Feedback is one tool that will be necessary while employees are training so they can...
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...InterClean and Enviro Tech Merger HRM 548 - Recruitment and Retention Practices August 5, 2013 InterClean and Enviro Tech Merger InterClean, Inc. is a strong player in the $8 billion institution and industrial cleaning, and sanitation industry. For InterClean to become a major player and increase its profitability, it is vital for the company to evolve with the industry. InterClean is exploring ways to increase the service based division of the organization. With the recent acquisition of Enviro Tech and its personnel, InterClean can do just that. The company must consider, however, how to redefine sales staffing and customer service, as well as restructure the organization to achieve maximum profitability. With a strong strategy, InterClean can easily attain the sales goal of a 40% increase in profitability over the next year. Rightsizing, or downsizing, in an organization is always a difficult decision, even when it is the “right” decision. Before moving forward with any rightsizing efforts, InterClean should consider all options. Currently, InterClean has 45 employees, half of which have one year or less experience with the organization. With the acquisition of Enviro Tech, there are now an additional 50 employees, all of whom have 5 years or more experience. One option would be to absorb the Enviro Tech employees into the InterClean sales team, using their education and experience to assist with the development of the current employees. With 90% of the Enviro...
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...Running head: INTERCLEAN INC-STRATEGIC ALIGNMENT-MBA-530 InterClean Inc-Strategic Alignment-MBA-530 Brian R. Duncan University of Phoenix February, 2008 InterClean Inc-Strategic Alignment-MBA-530 Introduction In developing human resources (HR) management approaches to the InterClean Inc. scenario, fundamental principals are necessary for the completion of a unified plan. The creation of business unit interdependence, based on a central company vision that is communicated throughout the organization is considered the primary key to achieving sustained competitive advantage. Rather than viewing the InterClean Inc. transition as a problem, this paper attempts to organize the process as an enterprise opportunity to address real issues necessary for the new products/services campaign. Included in this analysis through the 9 step PBL model, are concepts meant to support informed business decisions that have proven to help real world companies succeed in growing from change proposals, to achieving and maintaining effective HR practices. Describe the Situation Restructuring the framework of InterClean Inc. requires an organizational commitment towards accomplishing new objectives. The main focus for management should be to communicate clearly with all departments how important operational effectiveness and strategy is, for making the products services vision work. Each business unit must be aware of the necessity for activities to interrelate, while consistently...
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...Running head: Career Development Plan four Career Development Plan four –Compensation By Emery Sutton Human Resources Management 531 Instructor Ken Santiago U of P 8-5 -2010 employment team Memo-compensation pay From Interclean management To sales team employee Goals for organization and employees 1. Building confidence in employee and achieving team progress. 2. Motivating the sales team 3. Making sure top sales employee are compensated for good perfromance The structure for the formation of the compensation plan is based on the needs of Interclean and the sales team. The compensation for employees will be based on base pay + commission. This seems to me to be the best method of obtaining maximum performance from the sales team. Management Jim Martin- experienced and knowledgeable/take care of their customer/meet and exceed sales plan/try new ideas/75,000 YR head manager of sales Tom...
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...InterClean and EnviroTech New Develop Sales Team Aries Jackson University of Phoenix HRM 531 October 19, 2010 InterClean and EnviroTech New Develop Sales Team InterClean is an $8 billion dollar institutional and industrial cleaning and sanitation company which is in the process of expanding the company domestically and worldwide. David Spencer who is the CEO of InterClean, goal is to provide full spectrum of cleaning services and solutions packages that will become the major avenue for sales (University of Phoenix, 2010). Recently, InterClean has merged with EnviroTech which leaded to developing a new sales strategy which have resulted in the need for organizational restructuring of the sales department. Filling the new sales positions will require the combined talent and skills of InterClean and former Enviro-Tech employees. In this paper, we have conducted a job analysis to evaluate the job, design training, develop a career plan, and to aid in the process of selecting the new sales team. Job Analysis What is a Job Analysis? A Job analysis provides information about specific job tasks and the personal characteristics (education, experience, skills, and abilities) required for efficient output (Cascio, 2005). Also, in a job analysis it must have a written summary of the task requirement for the particular position which gives a description of the job, and a written summary of the job specification which includes the worker qualities they must possess the skills...
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...Running Head: CAREER DEVELOPMENT PLAN SUMMARY As part of the merger and new business strategy, it becomes necessary to reorganize the company to accommodate both staff and create new sales teams. To determine the staffing needs of the sales department it also becomes necessary to evaluate the sales position. Since the business strategy has dramatically changed, the sales position has dramatically changed as well. New job analyses and workforce plans need to be created and new teams selected. While there are numerous selection methods, the selection methods determined appropriate for this new sales team is a peer assessment, an interview, and recommendations. It has become necessary to create five new positions. The positions will consist of: (1) Senior Manager, (1) Sales Team Leader (3) Sales Representatives. Focusing on the talent available and the identified job descriptions a review of the available employees was performed, placing emphasis on the soft skills, which are harder to develop. It is my recommendation that for these newly created positions we hire out side of the company. It’s a great idea to consider an internal candidate for a critical position opening and compare him to the slate if outside candidates. (Tolan, 2008) InterClean is committed to being open to a diverse culture not only in terms of race, gender, or sexual orientation but in terms of knowledge, skills, attitudes, backgrounds and experience. (Javitch, 2008) Listed below are...
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...Running head: Interclean Generic Benchmarking MBA 530 Interclean Generic Benchmarking University of Phoenix INTRODUCTION InterClean, Inc. is a major cleaning and sanitation Company existing in a multi-million dollar industry that continues to evolve based on the environmental safety changes. In fact, the focus has greatly changed from that most effective products but rather, it not focuses on services and solutions that will streamline the entire cleaning industry. To meet this demands, InterClean, Inc. is changing their business strategy to better serve customer needs by merging with EnviroTech, Inc. in an effort to gain market share and capitalize on the service expertise of EnviroTech’s employee base. The following will benchmark four HR strategies including training, skills assessment, organizational structure, and strategic planning all of which could be used to effectively transition to a single company whereby solution-based sales are provided. AT&T The largest provider of both local and long distance telephone services and the second largest provider of wireless services in the United States, AT&T services more than 150 million total customers nationwide (Wikipedia, 2009). However, with the recent economic slowdown hitting the tech labor market and the rejection by AT&T’s union to extend employee’s current contracts by 18 months, US employees are now at risk of losing their jobs to employees with less demand in India (AT&T, 2008). ...
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...Problem Solution: InterClean, Inc. In the Interclean Inc scenario, the company is a major player in the industrial cleaning and the sanitation industry. The InterClean, Inc. is competing to fulfill the emerging need of providing solutions and services as well as products catered to the stringent environmental safety requirements (University of Phoenix, 2008). This paper will identify alternatives that could be followed by InterClean to achieve the company’s end state goal. The Human Resources Management could follow these alternatives for making its employees motivated and productive while working towards a successful merger. By making the employees happy, they will make the customers happy and show continues support for the growth of the company. This would make Interclean to attain their sales goal by increasing the profit of the company by 40% in the following year. Situation Analysis Issue and Opportunity Identification The CEO of the Interclean has come out with the new service model to meet the customer needs and the currently changing environment. This service model will provide an opportunity for the employees and the company to gain valuable skills over the next several years. Interclean merged with Environ Tech, which could have a restructuring in the existing departments. Since there will be an organizational change in the company, the HRM department should communicate with the employees. They should be explained about the need for the change, which will motivate...
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...Career Development Plan Part III – Performance and Career Management Sherry Martin HRM/531 Career Development Plan Part III- Performance and Career Management A training and mentoring program was implemented for the new InterClean sales force. Our next step is to develop a performance and career management program that continues to work in alignment with the company’s new strategic direction. Performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management reminds us that training, strong commitment, and hard work alone is not enough to achieve desired results. InterCleans major contribution of performance management is its focus on achieving results – the sales team will be trained to engage directly with facilities managers, health care professionals, and operational executives in their customers' organizations (University of Phoenix, n.d). In addition to performance management, career management is a critical tool that will be applied to provide employees with a life long, self-monitored process of career planning that involves setting personal goals and formulating strategies for achieving them. The development of a performance and career management program will explain the employee feedback process, manager’s assistance with helping employee’s reach a higher level of performance, opportunities for advancement, flexible schedules, adaptation to team diversity, and program costs...
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