...External and Internal Environment Organizations normally operate in a network and are not entirely independent because of the several environments that influence their activities and actions. Some examples of internal and external factors are micro and macro environment that could influence Starbucks are; suppliers, competitors, customers, finances, economic, political, social, environmental, as well as legislation (Starbucks, 2010). Starbucks’ home market is based in the United States which is critical in understanding the internal and external surroundings that impact the organization and its growth. Statistics indicates that coffee sales has grown by 20% percent each year and 18% of it is contributed to the 18 billion dollar coffee market in the United States. At the end of 2011, coffee shops were expected to exceed well over $50,000 (e-importz.com, 2012). With that said, the growth of coffee consumption and potential maturity of the American coffee market may have influenced overcapacity and may have intensified the organizations growth plan. Tariffs and International Trade regulations has contributed to some of the environmental factors for Starbucks; due to high tariffs the company would be compromised, the ability to source quality coffee beans would affect Starbucks reputation, global sales, and competitiveness. Economical Influences pertains to the exchange rate, Starbucks import coffee, sugar, and milk; with a weaker currency the cost will eventually increase...
Words: 258 - Pages: 2
...Introduction: In researching an industry for this assignment I chose the sporting goods industry that is a major industry with over $3 billion in sales per year. Within that industry I chose a company that I am familiar with “The Adidas Group.” The Adidas group is a publically traded company in Europe and with globalization it has increased its shares in the market. Adidas being traded on the European market is what we call an overnight stock. These stocks are traded at night here in the United States and open after the New York Stock Exchange closes at 4:00 PM eastern time. I will choose two segments of the general environment business factors that I feel influence this company and the industry to assess how they affect both Adidas Group and the Sporting Goods Industry. In addition I will use the five (5) forces of competition and evaluate which two of the processes are the most significant to the corporation by evaluating how Adidas has addressed them in the recent past. I will further use the two forces to predict what the Adidas Group might do to improve their corporation by addressing these forces in future endeavors. By choosing this corporation I will identify the external threats that affect them in the industry as well as the opportunities available. By doing this I will attempt to give my opinion on the corporation’s greatest threat and opportunity to identify some of their strengths and weaknesses for future growth potential. Identifying the firm’s resources, capabilities...
Words: 2915 - Pages: 12
...Guest information management Guest comment cards Guest comment cards are often found on dining room tables and in guest rooms or are handed to departing customers. They provide useful information and can provide insights into problem areas. For example, several negative comments on food would indicate a potential problem for a restaurant. If corrective action is taken and fewer negative comments are registered, the correction has been successful. A problem with guest comment cards is that they may not reflect the opinions of the majority of guests. Commonly, only about 1 to 2 percent of the people who are very angry or very pleased take the time to comment a card. Thus comment cards can be useful in spotting problem areas, but they are not a good indication of overall guest satisfaction. Also, if the distribution and control of comment cards is not well thought out, employees may selectively distribute comment cards to guests they feel will give a positive response. Employees may also discard negative comment cards if they have the opportunity to do so. Many companies have to card mailed to a corporate office to avoid this problem. Mystery shoppers Mystery shoppers are a $1.5 billion industry. Hospitality companies often hire disguised or mystery shoppers to pose as customers and report back on their experience. Mystery shoppers are used in all types of operations. McDonald’s uses a mystery shopping program to make sure their stores are performing to their standards. They...
Words: 913 - Pages: 4
...External and Internal Environments Business 499 Zavier Pyles Professor May January 30th, 2013 Vroom Vroom! This is the welcomed sound that automobile owners and manufacturers like to hear. It is the sound of completion, success, and satisfaction. But what happens when this sound is drowned out by weakened profits, customer dissatisfaction, and industry weakness? In comes the government bailout of the automobile industry. In recent years, 2008-2010, Ford, GM, and Chrysler had to be saved from self-destruction and bankruptcy through government incentives, loans, and emergency funding. In December of 2008 these 3 automakers asked the government for monetary assistance that totaled approximately 34 billion dollars (About, 2013). Ford, GM, and Chrysler asked for these funds to avoid impending job layoffs in the millions and also to avoid further financial trouble for the economy during the recession (About, 2013). All three of the car companies that had to be bailed out were American based and had for years been facing stiff competition from foreign car makers especially Honda, Hyundai, and Toyota. During this time there was quite a bit of finger pointing and blame being placed surrounding the reason for the failure of the American car industry. Was the failure based on external factors such technology, political/legal parties and organizations, or economic issues (Hitt, Ireland, Hoskisson, 2013)? Or was the failure of this industry based on internal factors...
Words: 3134 - Pages: 13
...INTERNAL ENVIRONMENT 1. Organizational structure 2.Strengths and weaknesses Strengths * Brand Recognition * High quality products * Strong Culture * Social responsibility * Use of technology | Weaknesses * Expensive products * Overcrowding * Culture clash in different markets | As a company of world’s top five hundred, Starbucks has some strengths. Global Brand Recognition Starbucks has a distinct purpose. It has built as a place between homes and offices for their target customers. There is an atmosphere，where people are able to relax, meet friends and business partners and surf the Internet. Nowadays, the majority of people accept that every time they see a green mermaid they know it is the logo of Starbucks and they would like to buy the products and enjoy the environment in there. High quality products Starbucks pay attention on the high quality of their products. Their coffee is famous for delicious flavor and aroma. Strong culture It is often said that organizational cultures is the key values. Starbucks are doing very well on it. It is widely accepted by their target customers that they identify with the culture. There are two kinds of culture that are notable in Starbucks. Attention to detail Howard Schultz who is the founder and CEO of Starbucks focus on details which some businessman think that are not important. The reason why Starbucks are famous and popular is because Starbucks not only sell good coffee but also let customers...
Words: 782 - Pages: 4
...3 The constancy of the Internal Environment 4 Biological functionality is multilevel 5 Bibliography 7 Introduction Claude Bernard was a French Physiologist who was best known for his works and discoveries during his lifetime in the field of digestive processes, the liver and the regulation of the supply of the blood though the vasomotor nerves. The most renowned and important discovery of Bernard was related to use of the secretions of the pancreatic tissues to break down the molecules of fat into smaller particles so as to aid the digestion process and the other specific discovery was that the principle process of digestion does not take place in the stomach rather it takes place in the small intestine. His next discovery unveiled the ability of the liver to split the reserves of the glycogen energy into sugar particles so as to use them as a quick source of energy for the body and to maintain the levels of the sugar in the body. Finally, Bernard discovered the control of the vasomotor nerves on the blood vessels, and how it responds to the changes in the temperatures while operating in an environment. With this the Bernard was able to advance his work on blood vessels and tried to understand the ability of the body to constantly maintain the internal temperature. This led him to formulate the ideas in relation to the constancy of the internal environment of the body. In the 19th century his concept of constancy of the internal environment (milieu interieur) was officially...
Words: 1535 - Pages: 7
...Internal Environment The internal capabilities of a company will determine the stage in the value chain. Using the Mckinsey generic value chain, we have the following stages: Technology Development - Product design – Manufacturing – Marketing – Distribution - Service Technology development: This can also be referred to as Research and Development. Vodafone places a lot of importance on this because the company has achieved economies of scale with this. The technology and infrastructure platform is replicated in all the countries of operation , it is known that sharing fixed costs across all countries of operation can contribute to cheaper operations. Setting up a service centre in India is which is central to the group operations also helped in achieving economies of scale. Product Design: Vodafone’s products are technology based and so product design is linked to technology development. The fact that the company designs their products ensures that they determine the functionalities, characteristics, aesthetics and quality. Manufacturing / Distribution: This can be closely linked to Vodafone’s supply chain. Network construction and maintenance is outsourced particularly in emerging markets like China and India. Purchase of equipment, software and handsets are centralized and economies of scale has been achieved through this because the company strikes direct deals with the manufacturers of the various products. Vodafone sits at a pivotal position in the supply...
Words: 473 - Pages: 2
...External and Internal Environments Isaac Juarez BUS499 Professor: Cynthia Daniel 4-29-2014 Whole foods is a major distributor of organic goods. They focus on all aspects of the grocery shopping experience but with an added heath twist. Everything from meat, dog food, baby food, and vegetables are all sold at Whole foods which draws in the crowd that puts their health in front of savings. The demographic segment is going to be at the top of the list of the general environment followed by the social segments. The demographic segment is concerned with age, population, income, and ethic mix just to name a few. Because the external environment is always changing, Whole foods makes it their top priority to change with the times. Many Whole Food stores have positioned themselves to support the local ethnic groups by offering foods and other products that relate more closely to that ethnic background. Being able to blend Whole Foods in with which ever demographic areas have certain needs gives Whole Foods a distinct advantage over the super-sized grocery stores that are selling the same product at all locations. Whole Foods is able to make a connection with the local community and provide a more personal experience. The social aspect of the environment is a big factor in the Whole Foods influence because of their organic and environmental way of life. Many people protest animal cruelty and the use of harmful additives to meat as well as genetically modified foods that could be harmful...
Words: 2403 - Pages: 10
...Full control ensures shoe retailer never misses a step By RACHAEL BOON THE success of shoe label and fashion retailer Charles & Keith International on the global front can be attributed to its ability to have a firm grip of its operations across its vast network of stores and factories. This unwavering commitment has put the company in good stead to weather the major crises it had faced, dating back to the days when the retailer was operating out of a small store in Ang Mo Kio in 1990. Back then, co-founder and chief executive Charles Wong, 39, and his younger brother, Keith, 37, were just teenagers helping out at their mother’s shop. She wanted the older Mr Wong to close the unprofitable shoe section, but the future shoe maven was determined to turn it around. He mapped out a plan to take control of the entire shoe business operations – from stocks to design and even shoe sizing. As a result, the shoes sold well and Mr Wong managed to stave off the store’s closure. This experience honed his business acumen, which would serve him well when he decided to set up his own shoe company with his younger brother, who is the firm’s chief operating officer. From the outset, the siblings were determined to make a name for themselves by starting their own brand. In 1996, they set up shop in Amara Shopping Centre to market and sell Charles & Keith shoes at a time when it was unheard of for local shoe retailers to brand themselves. The move was prompted...
Words: 1128 - Pages: 5
...L-3 Communications is a prime contractor in Command, Control, Communications, Intelligence, Surveillance and Reconnaissance (i.e. which we will call C3ISR) systems, aircraft modernization and maintenance, and government services. L-3 is also a leading provider of a broad range of electronic systems used on military and commercial platforms (L-3 communications; 2011). The company provides services to the U.S. Department of Defense and its prime contractors, U.S. Government intelligence agencies, the U.S. Department of Homeland Security, U.S. Department of State, U.S. Department of Justice, allied foreign governments, domestic and foreign commercial customers and select other U.S. federal, state and local government agencies. L-3 is broken down into multiple business segments ranging from to the U.S. government and C3ISR, Government services which consist of, cyber-security and intelligence, engineering and technical support, training, logistics and support services and commercial enterprises worldwide; which provide upgrading, retrofitting and resetting of fleets necessary to keep virtually any aircraft platform prepared for today’s threats; and Electronic Systems businesses that provide a broad range of products, including components, products, systems and subsystems, and related services to military and commercial customers in several niche markets. L-3 Communications was awarded a $25,683,928 cost-plus-award-fee and cost-plus-fixed-fee contract. This contract modification is...
Words: 1598 - Pages: 7
...Universitatea ³ Vasile Alecsandri´ din Bac u Facultatea de Litere Comunicare i Rela ii public Cuprins: MISIUNE I VIZIUNE Scurt descriere Misiune, obiective, valori Viziune MEDIUL INTERN Structura (personal, echipamente, timp, buget, procese i rela ii intraorganiza ionale) Performan a organiza iei (calitatea serviciului) Ni a ocupat MISIUNE I VIZIUNE SCURT DESCRIERE Sediul companiei TAROM este localizat pe Calea Bucure tilor 224F, Aeroportul Interna ional ÄHenri Coanda ± Bucure ti´. Compania TAROM S.A - Transporturile Aeriene Române - a fost înfiin at la 18 septembrie 1954. În 1966 TAROM a efectuat primul zbor peste Atlantic. Începând cu anul 1974 a realizat primul zbor c tre Sydney via Calcutta i a întrodus zboruri regulate spre New York si Beijing. Compania aerian TAROM se afla în proprietatea statului întrucât acesta de ine 95% din ac iuni, prin intermediul Ministerului Transporturilor. Your Topic Goes Here MISIUNE ³Suntem aici pentru ca oamenii din România sã beneficieze în permanen ã de calitatea superioarã i de promptitudinea serviciilor care exceleazã la capitolul performan ã i fiabilitate.´ Firma de transporturi aeriene TAROM i i propune satisfacerea nevoilor clien ilor de a c l tori în toate zonele lumii, intr-o manier rapid , confortabil i sigur , prin asigurarea de zboruri spre toate destina iile. OBIECTIVE de transporturi aeriene interne i interna ionale de c l tori, de bagaje, de m rfuri i po t ,prin curse regulate...
Words: 1068 - Pages: 5
...DEATH PENALTY ARLINCY ERSKINE WESTWOOD COLLEGE REFERENCES References (2010). Retrieved from www.bsos.umd.edu. (2013). Retrieved from www.citelighter.com. Bardes, S. S. (2013-2014). American Government and Politics Today. Boston: Cengage Learning. www.studentsnewsdaily.com. (2013). Retrieved from www.studentsnewsdaily.com. DEATH PENALTY Thesis As you further read into this paper you will understand the reason and cause for the death penalty in the United States. You will be educated how many states in the United States use the death penalty as a form of punishment and also what form of it is used. There are many methods of death some states opposed while others see it as “an eye for an eye”. Capital Punishment is defined as the practice of executing an individual as punishment for a specific crime. This is known as a state’s form of committing murder. Capital punishment comes from the Latin word meaning for the head. Some oppose it (those we term Conservative) and those who support it (these we term Liberal). Capital Punishment can range from simple punishments of cutting ones’ hand off for stealing to being hung, set in front of a firing squad, using lethal injection (a commonly used form), to being gassed, or the electric chair (a more common form). Some countries even use poisoning, starving, and burning (which some deem as unconstitutional). So because a state does it, is it legal? Or morally right? Yes because it is done...
Words: 1088 - Pages: 5
...Internal and External Environments Nokia and Facebook Student’s Name Professor’s Name Date Internal and External Environments of Nokia and Facebook Nokia Environmental Analysis Internal Environment Nokia being the most renowned name in the world has a very big network which is distributed across the world, and has large selling when it is compare to other phone company in the world. It is of very high quality and has user-friendly features. The company has strong financial base which enables it to make innovations with a lot of ease. Nokia has a high product range which makes it very attractive many customers. Nokia’s financial health is strong, which makes it very profitable. Essentially, the price of the product is actually the main issue, as some of the Nokia’s products are not friendly to the users, which fail to sail through in the market. The service centres in some countries are quite few quite often there or no quality after sales services. Most of these product models are quite heavy to carry and not easy to handle. External Environment The digital market is developing so fast. Hence, Nokia has the opportunity to improve its sales as well as its share n the market. Due to An increase in the income level of the people, the purchasing power also increases; therefore, Nokia has to strategically go for the right customer so as to be able to achieve a big gain out of this important situation (Nokia Company, Investor relations, 2015). Also, they would have the good chance...
Words: 1252 - Pages: 6
...CASE STUDY PA503 FUNDAMENTALS OF AUDITING Audit Firm Contact Number JABATAN PERDAGANGAN Programme Section CHAPTER 1 CHAPTER 2 Email Materiality and Audit Risk Corporate Governance PROBLEM SOLVING CLO2 | LD2/P3 Instruction: Please answer ALL questions. | Part 1 NEW CLIENT ACCEPTANCE DECISION Learning Objectives After completing and discussing this case, you should be able to: 1. Understand the types of information relevant to evaluating a prospective audit client 2. List some of the steps an auditor should take in deciding whether to accept a prospective client 3. Identify and evaluate factors important in the decision to accept or reject a prospective client 4. Understand the process of making and justifying a recommendation regarding client acceptance INTRODUCTION Your accounting firm is a medium-sized, accounting firm in Malaysia, formed in 2012, mainly provides auditing and tax services. But it has recently had success in building the information-systems-consulting side of the business. Recently, your group has been assigned for the first time to perform audit engagement procedures for a small and medium-sized company in Malaysia. One of team member has been a senior auditor for the past three years. Your first assignment is to assist an audit partner on a client acceptance decision. The partner explains to you that the prospective client, Unggul Holdings Berhad, is a medium-sized textile company. The partner recently met the...
Words: 8902 - Pages: 36
...Running head: EXTERNAL AND INTERNAL ENVIRONEMNT External and Internal Environment Analysis Bharti Gupta University of Phoenix External and Internal Environment Analysis: Mayo Clinic The purpose of this paper is to analyze the External and Internal environmental factors of Mayo Clinic (MC). Mayo Clinic is a nonprofit worldwide leader in medical care, research and education for people from all walks of life (Mayo Clinic, 2011). Various types of external and internal factors affect the smooth flow of business at Mayo Clinic. External environment analysis is important in determining the strategy that should be adopted by a business and internal environment analysis is critical to identify the core competences of the business. External Environment External environment (EE) can be broadly classified into three types: Remote, Industry and Operating. Remote environment (sometimes called as macro environment) consists of the forces at work in the general business environment which will shape the industries and markets in which an organization competes (Stonehouse, Campbell, Prudie & Hamill, 2008). Industry environment (sometimes called as micro environment) is the competitive environment facing a business. It consists of the industries and markets in which the organization conducts its business competes (Stonehouse, Campbell, Prudie & Hamill, 2008). Operating environment also called the competitive or task environment comprises factors in the competitive situation...
Words: 1436 - Pages: 6
