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Internal Memo

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Submitted By rmart73
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Internal Memorandum March 21, 2014

To: Department Head
From: Robert Martinez, IT Department
Date: March 21, 2014
Subject: Web Conferencing Programs

Web Conference Programs: As requested, I have researched different programs for web conferencing and found many options that are readily available. I have selected five for your review based on my findings, while each has their benefits and drawbacks they are all decent programs that will satisfy the company’s needs some more than others.

When selecting a web conference program I used a few key points in my selection criteria such as cost, ease of use, and ability to upscale (expand). Below is a table listing the programs I have researched, the programs are listed in order based on the best to least desirable.

Name | Cost | Ease of Use | Up-scalable | Adobe Connect | $55.00 month | Multiple platform support | Up to 99 connections | Cisco WebEx Meeting Center | $49.00 month | Multiple platform support | Maximum 7 connections | Fuze Meeting Pro | Varies from $8.00 to $20.00 month | Multiple platform support | Maximum 125 connections | iMeet | $69.00 month | Desktop only support | Maximum 15 connections | ooVoo Pro | $29.00 month | Multiple platform support | Maximum 5 connections |

The majority of the programs I have researched provide multiple platform support ranging from desktops to tablets to smart phones via a dedicated app.

Programs such as Adobe Connect provide a very user-friendly interface that does not require additional training and still provide multimedia-sharing support. Adobe Connect is also scalable from a single server or clustered environments providing support to thousands of concurrent users.

Cisco WebEx Meeting Center also provides multiple platform support like Adobe Connect, but is limited to a maximum of 7 simultaneous video feeds. Cisco also provides WebEx Meeting Center as a Software As A Service package, which provides instant scalability and multilayer security.

Fuze Meeting Pro supports multiple platforms, allows up to 125 simultaneous connections, and multimedia sharing capabilities. It should be noted that in order to use the videoconference another program called Skype would need to be installed.

I have highlighted the top three choices based on the criteria I used for selection. While each programs has its own benefits and shortfalls, I believe Adobe Connect would benefit the company the greatest, delivering more than the others and is easily upgraded for future growth.

Sources:

http://www.adobe.com/products/adobeconnect/features.html

http://www.cisco.com/c/en/us/products/conferencing/webex-meeting-center/index.html#~two

https://www.fuzebox.com/learn-more

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