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CHAPTER 19

International

Human Resource Management and

Labor Relations

Chapter Objectives

After studying this chapter, students should be able to:

1. Describe the nature of human resource management in international business. 2. Detail how firms recruit and select managers for international assignments. 3. Explain how international businesses train and develop expatriate managers. 4. Discuss how international firms conduct performance appraisals and determine compensation for their expatriate managers. 5. Analyze retention and turnover issues in international business. 6. Explain basic human resource issues involving nonmanagerial employees.

Describe labor relations in international business.

LECTURE OUTLINE

OPENING CASE: An Emerging Voice for Workers

The opening case discusses the changing nature of the Chinese workforce, as workers become more aware of their value to employers.

Key Points

1. China is becoming the largest manufacturing center in the world, providing a large number of workers who are willing to work long hours for low pay.

2. Although this is changing, as the workers become more aware of their value to the employer.

3. Wages and working conditions have been improving, which in turn leads to more spending on the part of workers, serving as an economic stimulus for China.

4. The All China Federation of Trade Unions (ACFTU) is the only legal labor union in the country, which hopefully gives the workers something through which they can air their grievances.

5. For the first time workers in china are going on strike.

6. In 2010 and 2011, Honda Motors experienced a strike, and Foxconn, a Taiwanese owned electronic firm

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