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Internal and External Integration

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Submitted By qevin
Words 1442
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Kim (2009), explains that internal integration and external integration have the ability to improve operational performance outcomes, such as cost, quality, delivery and flexibility however their impacts on product innovation are less understood due to their potential in facilitating exploration and exploitation.
While studies have tried to show the positive impacts of internal integration and external integration on explorative innovations, due to the fact that internal integration and external integration together improve product innovations and exploitative innovations have a positive effect on explorative innovations, there are no comprehensive empirical evidence or theoretical explanation to show or support this argument (Lau et al., 2010).
The research presented on this presentation will critically evaluate and explain how internal integration and external integration both individually and together affect product innovation. When separated, the individual effects of internal integration and external integration can be explained by information processing theory and relational view theory. However, for the combined effects of internal integration and external integration, we have to refer to the ambidexterity theory from the field of organizational studies as ambidextrous firms are found to benefit both the exploitation of existing resources as well as the exploration of new resources and they are additionally known to be more relatively innovative.
This research will offer three main contributions, the first contribution is to provide new theoretical explanations to both the combined and individual effects of internal integration and external integration on product innovation.
The second contribution comes from the novel approach we used to conceptualize the combined effects of internal integration and external integration on product innovation. This

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