...Internship Report On Human Resource Department Of Radisson Hotel Kathmandu Submitted By: Jackson Subedi PU Registration No.: 2010-2-22-0035 Submitted To: Ace Institute of Management Pokhara University Submitted for the partial fulfillment of degree of Master of Business Administration Kathmandu August, 2012 Internship Report MBAe, VII Term, AIM LETTER OF ACCREDITATION It is hereby certified that this report, entitled “Human Resource Department of Radisson Hotel” Human Hotel Prepared by Mr. Jackson Subedi Is an outcome of the 8 weeks internship undergone at “Radisson Hotel Kathmandu” The facts and ideas presented in this report are an outcome of the students’ hard work and dedication to the project, undertaken as a partial f fulfillment for requirements for degree of Masters of Business Administration The outcome of this project has been highly appreciated. ………………….. ………………….. ………………… Mr. Abhijeet Giri Training Executive External Evaluator Jackson Subedi Page ii Internship Report MBAe, VII Term, AIM ACKNOWLEDGEMENT This dissertation would not have been possible without the guidance and the help of several individuals who in one way or another contributed and extended their valuable assistance in the preparation and completion of this study. I would like to express my gratitude to Ace Institute of Management and Pokhara University for including internship program as a three credit course which has provided an opportunity to gain practical working experience in...
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...Internship/Dissertation Report On Organizational Commitments of Employees in Hospitality Industry By Md. Rubayet Hasan ID NO.: 2013210005069 Program: MBA (Friday) MASTER OF BUSINESS ADMINISTRATION MAJOR IN HUMAN RESOURCE MANAGEMENT School of Business Studies SOUTHEAST UNIVERSITY, DHAKA, BANGLADESH Date of submission: 23rd January, 2015 1 Internship/Dissertation Report On Internship/Dissertation Title An internship/A dissertation report submitted to the School of Business Studies, Southeast University, Dhaka in partial fulfillment of the requirements for the award of the degree of Master of Business Administration Major in Finance By Md. Rubayet Hasn ID. NO.: 2013210005069 Program: MBA (Friday) School of Business Studies Under the supervision of Afreen Ahmad Hasnain Lecturer School of Business Studies Southeast University Dhaka, Bangladesh 2 Organizational Commitments of employees in hospitality industry Submitted By Md. Rubayet Hasan ID. NO.: 2013210005069, a student of MBA Friday Program has been accepted as satisfactory in partial fulfillment of the requirement for the degree of Master of Business Administration major in Human Resource Management on January 23, 2015. BOARD OF EXAMINERS (The board constitutes by four multi-disciplinary faculty members headed by one convener at the level of minimum assistant professor. The concerned supervisor will be included as the mandatory members.) 1. ______________________________________________ Designation:____________________________________...
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...Internship Report on Food and Beverage service of The Westin Dhaka In partial fulfillment for the requirement of the Bachelor in Tourism and Hospitality Management program of Victoria University of Bangladesh, this report is prepared under the guidance and supervision of Mr. Arif Hasan and submitted to Department of Tourism and Hospitality Management for evaluation. Zahirul Islam Batch No: 24th Department of Tourism & Hospitality Management Victoria University of Bangladesh 58/11/A, Panthapath, Dhaka, Bangladesh. Date: 17/09/2015 Letter of Transmittal 17 September 2015 To Arif Hasan The supervisor Department of Tourism and Hospitality Management Victoria University of Bangladesh 58/11/A, Panthapath, Dhaka- 1205 Subject: Submission of the Internship Report Dear Sir, With due respect and humble submission to state that I am Zahirul Islam submitting my Internship Report on “Evaluation of Food and Beverage Service of the Westin Dhaka”. For your kind consideration as a part of requirement in completing my Bachelor in Tourism and Hospitality Management program. The report contains general information about the food and beverage service operation at The Westin Dhaka and my personal findings during my internship period. I would like to express my heartiest gratitude for your kind cooperation and guidance in making this report informative and time oriented. There may have some unintentional mistakes. I am requesting you to consider my mistakes...
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...REPUBLIC OF THE PHILIPPINES EULOGIO “AMANG” RODRIGUEZ INSTITUTE OF SCIENCE AND TECHNOLOGY COLLEGE OF HOSPITALITY MANAGEMENT NAGTAHAN, SAMPALOC, MANILA A HOTEL/RESTAURANT “PRACTICUM REPORT” ON MANILA PAVILION HOTEL U.N AVE. CORNER MA.OROSA, ERMITA MANILA TRAINING PERIOD- 27/5/2014 – 12/10/2014 IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE COURSE CL 109 PRACTICUM 1(HOTEL/RESORT) SUBMITTED TO: MS. DULCE B. AURELIO SUBMITTED BY: GERRIE MAE M. GALLEGO 463 INT. NORTH BAY BLVD.NORTH, NAVOTAS CITY 09066098684/09108402682 SUBMITTED ON: OCTOBER 13,2014 II. TABLE OF CONTENTS PAGES II. ACKNOWLEDGEMENT . . . . . . . . . . . . . . . . . . 3 III. INTRODUCTION. . . . . . . . . . . . . . . . . . . 4-6 * Mission and Vision of the Establishment. . . . . . 7 * Organizational Charts. . . . . . . . . . . . . . . * Hotel Organizational Chart. . . . . . . . . . * F&B Organizational Chart. . . . . . . . . . . * F&B Kitchen Organizational Chart. . . . . . . * Facilities, Number of Rooms and type, Function Rooms . . . . . . . . . . . . . . . . . . * Evaluation Sheet . . . . . . . . . . . . . . . . . * Certificate of Completion. . . . . . . . . . . . . * Narrative Report . . . . . . . . . . . . . . . . . * Picture in Action. . . . . . . . . . . . . . . . . * Time Sheet . . . . . . . . . . . . . . . . . . . . * Medical Result . . . . . . . . . . . . . . . . . . * Updated Resume...
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...Daniel Piccoli Business Portfolio BUSINESS PORTFOLIO 2014.2 “Leave or Stay” The role and benefits of Internships in today’s hospitality industry with a consideration of students satisfaction and effectiveness of the development programs for their future careers. by Daniel Piccoli Daniel Piccoli Business Portfolio Table of Contents Executive Summary …………………………………………………………………… page 4 Introduction …………………………………………………………………………… page 4 Students vs Employer : different perspective of Internship benefits ………………… page 6 Conclusion and Recommendation …………………………………………………… page 12 References ………………………………………………………………………… page 13-14 Daniel Piccoli Business Portfolio Table of Figures Figure 1.1 : Lodging Internship Competency model ……………………………….. page 6 Figure 1.2 : Internship Model ……………………………………………………….. page 7 Table 3.1 : Positive and Negative findings in a Internship ………………………….. page 8 Chart 1.1 : ICON Hotel Internship Model ……………………………………………. page 9 Figure 1.3 : The Voyage Program by Ritz Carlton ………………………………….. page 10 Daniel Piccoli Business Portfolio Executive Summary The purpose of this paper is to have a better understanding of the importance of Internship in today’s hospitality industry from two different point of views, the interns and employers. Nowadays, the hospitality industry is famous and known to offer to his employees and future talents a development and growing opportunity. However...
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...CHAPTER ONE 1. INTRODUCTION 1.1 Internship Period and Organization I began my internship program on 7th July, 2008 with Highness Hotel. The internship was to last for three (3) months and as a result my internship came to an end on 11th October, 2008. This was my first gain experience in the hospitality industry. Highness Hotel located at the border of Linkou Township and Gueishan (333, No: 28, Wen Hua 2 Rd, Gueishan, Taoyuan, R.O.C – Tel: 03-3275888). I was working in front desk department as a receptionist. Sisy Huang who was my supervisor, she also was my instructor in this summer internship program. She handled all of my various tasks and job operations in front desk department. 1.2 Internship Motivation I have always had an interest in hotel, and with my sister’s friend recommended I was able to acquire employment to work as an intern in Highness Hotel. My sister was a manager at one hotel in Singapore. She always told me the hospitality industry is vast, dynamic and growing rapidly. At the same time the market is constantly evolving, opening up many new kinds of job opportunities. Hospitality is not only hotels, resorts and restaurants. It is also cruise lines, conference centers, wellness centers and spas, airlines and sports facilities management. You can aim to be a general manager at a top hotel, but you can also choose to specialize in hospitality-related marketing, finance and accounting, event management, or human resources. As I was deciding to choose Travel...
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...TOURISM INTERNSHIP REPORT 2007 Internship Report Travel and Tourism Department Ming Chuan University International College Taiwan R.O.C Solange Sanchez 886 936 244 510 sweetbelizeangirl@gmail.com #69 De- Ming Rd. Gwei-Shan, Taoyuan, Taiwan R.O.C Belize Tourism Board 501 227 2420 64 Regent Street, Belize City, Belize C.A. www.travelbelize.org www.belizetourism.org Supervisor: Anthony Mahler 501 227 2420 Start Date for Internship: July 4, 2007 End Date for Internship: September 18, 2007 Report Date: February 18, 2009 PREFACE As part of my Bachelor’s Degree completion I have completed 400 internship hours at the Belize Tourism Board Located in Belize City, Belize. In this report I will share my experiences for the period of July1, 2007 to September 18, 2007. During my internship my role, responsibilities and obligations were to the Product Development Department. Here I have noted my experiences as well as provided some recommendations for the organization’s development. CONTENTS PAGE PREFACE 2 LIST OF TABLES 4 LIST OF APPENDICES 5 1. INTRODUCTION 6 2. INTERN ORGANIZATION 7 Mission Statement/ Objectives Board Duties Organizational Structure Board of Directors Product Development Overview Product Development Staff 3. INTERNSHIP WORK REFLECTION 20 4. CONCLUDING ANALYSIS 29 Key Learnings ...
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...Introduction 1. Introduction At present in the world the largest and fastest growing industry is the tourism and hotel industry. Though, in Bangladesh the amount of manpower in hotel industry is not that much high with the comparison of the developed country. But in the near future this industry has a bright future in Bangladesh because of the charming natural beauty, lots of historical places and the largest sea beach of the world. The first part is about the Introduction of Hotel Sea Crown. For an expanding economy, a developed & efficient tourism Hotel is important. Bangladesh Resort and Hotel Limited has been incorporated in Bangladesh 09th day of june,2003 as a private company Limited by share under the companies Act 1994. The principle activity of the company is to business of hotel, restaurant, café, refreshment room. The commercial operation from 12th November,2004 with three star deluxe hotel constructed in its own land at Marine Drive, kala Toli, Cox’s Bazar and hotel named after “ Hotel Sea Crown” and its Corporate office is in Gulshan Model Town, Dhaka from where all reservation, marketing and accounts activities are operated. The methodology, scope of the report & the limitations are also described here. The second part is about overview of Hotel Sea Crown, which includes the historical background, mission & objectives of the hotel. It also plays a great role in Bangladesh. So it faces some threats. But it has a lot of opportunity here. All the departments...
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...ANALYSIS OF THE MEDICINE HAT COLLEGE GLOBAL TOURISM & MARKETING PROGRAM Presented to Ms. xx Coordinator of Global Tourism & Marketing Program x x College Prepared by Yili Wang First Year Students of Business Administration November 28, 2014 MEMORANDUM TO: Ms. Linda Tooth, Coordinator of Global Tourism & Marketing Program FROM: Ms. Yili Wang, First Year Students of Business Administration DATE: November 27, 2014 RE: Analysis of the Medicine Hat College Global Tourism & Marketing Program Here is the report, which you authorized on October 27, about the analysis of the Medicine Hat College (MHC) Global Tourism & Marketing (GTAM) Program. The study involved a discussion of the courses that are considered to be added to the GTAM program, the importance of practical experience and experiential learning, and the career development for GTAM graduates in terms of the position unfilled, as well as the recommendations about the development of Medicine Hat College GTAM program. According to the surveys from alumni, educational institutions, and business institutions, and some secondary resources, the quality of the Global Tourism and Marketing program can be improved in terms of course offering, sufficient practicum providing, and unfilled positions analyzing. It is important that college provides more opportunities and offers more useful courses to help tourism students to meet the needs of tourism industry. I am grateful to all of the people...
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...Foundations Hotel & Conference Center LLC Hotel Business Plan Period: 2011 – 2016 790 Indian Trail Blvd. Traverse City, MI, 49686 Phone: 231-590-2546 Fax: 866-293-0079 Email: manager@foundationshotel.com Web Site: www.foundationshotel.com Contact: Julia Hoard, Manager/Director THIS DOCUMENT CONTAINS PROPRIETARY AND CONFIDENTIAL INFORMATION AND IS NOT TO BE DISTRIBUTED WITHOUT PRIOR WRITTEN PERMISSION 1 Table of Contents ________________________________________________________ Introduction 3 Executive summary 4 Marketing 8 Foundations product mix 8 Market analysis 10 Marketing goals 11 Pricing strategy 12 Operations 12 Advertising and promotion 15 SWOT analysis 16 The organizational structure 18 Management and personnel 18 Administrative organization 19 Construction Bid Education/Skills Training/Internships 20 20 2 Introduction Business description Foundations Hotel & Conference Center is a 3-diamond hotel and offers luxury accommodation and associated amenities to local, regional, national and international tourists and travelers. For business travelers we offer a wide range of facilities such as conference and meeting rooms and exhibition space, including all necessary conferencing equipment and security. Business formation The company was started by Pine Grove Church of God in 2009. The company form is a Limited Liability Company, LLC. Registration is...
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...Central bank releases first SME credit policy Disbursement target set at Tk 240b this year FE Report The central bank released, for the first time, a small and medium enterprise (SME) credit policy and programmes Thursday with a disbursement target of around Tk 240 billion for the ongoing calendar year. Bangladesh Bank (BB) Governor Atiur Rahman announced the policy at a discussion with chief executive officers and managing directors of the commercial banks held at Seagul Hotel in Cox’s Bazar Thursday night with BB Deputy Governor Murshid Kuli Khan in the chair. The new policy has focused on encouraging more women entrepreneurs in business and investment across the country. The central bank announced to set up a three-tier monitoring system to ensure growth of the SME sector in the country. Under the monitoring system, the central bank headquarters, its nine branch offices across the country and head offices of all commercial banks will review the implementation of SME credit programmes regularly. Of the total target, the state-owned commercial banks and financial institutions, according to the central bank statistics, will disburse Tk 44.97 billion in 2010. Twenty-nine private commercial banks will distribute Tk 174.78 billion while nine foreign commercial banks will disburse Tk 7.07 billion to the entrepreneurs. Besides, the country’s non-banking financial institutions have made commitment to disburse Tk 13.13 billion as SME loans during the current calendar year. ...
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...Rogers’ Chocolates As part of your internship with Rogers’ Chocolates, Mr. Steve Parkhill has asked that you evaluate strategic growth options available to the company and make recommendations that will allow the company to achieve 200% - 300% growth within the next 10 years. Your recommendations should be based upon the results of an industry and competitive analysis of the premium chocolate industry and an analysis of Rogers’ Chocolates internal situation. Please prepare a report not exceeding 10 pages that identifies a specific growth strategy that weighs the pros and cons of each avenue of growth and sets forth an action plan for the most viable option. Your recommendations should be supported with specific statements linked to your analysis. Exhibits such as a Five Forces model, key success factors, driving forces, SWOT analysis, and financial analysis should be attached to your report. Research in Motion: Managing Explosive Growth Research in Motion (RIM) has employed you as an analyst in its corporate offices in Waterloo, Ontario. Your first assignment is to assist senior management in developing a plan to sustain its innovation-based competitive advantage. The specific options for managing its growth and expanding its research and development staff include: (1) Do what we do now, only more of it; (2) Grown and expand existing geographies; (3) Increase acquisitions; and (4) Go global. In arriving at a recommendation you should first examine the economic characteristics...
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...glassware while greeting guests (with eye contact and smile), also escort guests to their tables then present menus to the guests and answer questions about menu items, or making recommendations. At my fourth day, I taking foods and drink orders present and serve wine (into the proper glass) and serving food and drinks. My fifth day is check with guests to ensure that they are enjoying their meals and take action to correct any problems. My sixth day, I remove dishes (gentlemen first!) and glasses from the tables for cleaning and Dealing with bill payments. And in every seventh day of my OJT is my rest day. Guide Questions (after the training/internship) 1. What specific additional skills have you learned this month? 2. Describe your experiences with regards to guests relation. II: Learning Experiences (Realization about the Training) ■ Is your establishment is highly recommended as an avenue of training for the incoming practicumers?...
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...Sta. Cecilia College 108 Gen. T De leon Valenzuela City A Hotel Practicum Report Bachelor of Science in Hotel and restaurant Management Makati Palace Hotel (Your Royal Address) 5011 P. Burgos corner Caceres Street Makati City Metro Manila Philippines Training period: April/June Submitted by: Anthony F. Yalung Jr Blk #3 Bukid Malinta Valenzuela City Submitted to: Ms. Jinky April D. Macatulad Practicum coordinator 2014-2015 TABLE OF CONTENT Title page........................................................................................1 Acknowledgement..........................................................................2 Table of content..............................................................................3 Mission and vision..........................................................................4 Chapter one Introduction of the company...........................................................5-6 Company profile.............................................................................7 Company logo and location...........................................................7 Pearl garden hotel (Tariff Rates)...................................................8 Company organizational chart......................................................9-11 Chapter two Week 1..........................................................................................12-13 Week 2..................................................
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...Internship report Recruitment and selection process Of ANANASH TRAVEL RELATED SERVICES LIMITED Submitted To: Ms.Afsana Akhtar Supervisor Internship Submitted By: Shettalumna Nasir ID:06304069 BRAC Business School BRAC University December 9th,2010 December 9th, 2010 Ms.Afsana Akhtar Internship Supervisor BRAC Business School BRAC University Subject: Submission of Internship Report Dear Madam, I have completed this report as part of my internship program. This report has completed according to your requirement and those set by the host organization. This internship project has given me the opportunity to explore the travel related business of Bangladesh. The report is based on my acquire knowledge, experience and skill during my period of internship under the supervision of Shahnaz Parvin Akanda, Managing director of Ananash Trs Ltd. Bangladesh. Consequently, I am transmitting my Project Report to your very concern. Hopefully, you will appreciate my well-researched, informative and innovative approach of work. In case of any further clarification, i would be honored to consult with you and furnish you with further details. With best regards, Shettalumna Nasir ID:06304069 II Acknowledgements At first I would like to thank the all mighty ALLAH for blessing me with the strength, ability and patience to accomplish the study. I would like to thank my faculty advisor, Ms.Afsana Akhtar for giving me the opportunity to work...
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