INTERNSHIP REPORT ON ORGANIZATIONAL STUDY AT ORIENTAL GRANITES

By

T A VENKATESH BABU-13MB5198

III SEMESTER MBA

Guide

PROF. DR U N LAKSHMAN

Internship Report submitted to the University of Mysore in partial fulfillment of the requirements of III Semester MBA degree examinations – 2014

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Ramaiah Institute of Management Studies
#15, New BEL Road, MSRIT Post, M S Ramaiah Nagar
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Bangalore – 560054

Ramaiah Institute of Management Studies
Bangalore – 560054

DECLARATION

I hereby declare that this Internship Report on Organizational Study at ORIENTAL GRANITES submitted in partial fulfillment of the requirement for III Semester MBA Degree examinations 2014 of University of Mysore through Ramaiah Institute of Management Studies is my original work and not submitted to any other university. This work has been done under the supervision of PROF DR U N LAKSHMAN in Ramaiah Institute of Management Studies, Bangalore.

Place: Bangalore

Date: T A VENKATESH BABU (13MB5092)

Ramaiah Institute of Management Studies/ Sciences
Bangalore - 560054

CERTIFICATE

This is to certify that this Internship Report on Organizational Study at ORIENTAL GRANITES is a bonafide study of VENKATESH BABU T A carried out under my guidance and supervision.

Place: Bangalore
Date: (PROF DR U N LAKSHMAN)

ACKNOWLEDGEMENTS

This Internship is carried out especially with the initiative of academics. I am very happy to present this report on “ORGANIZATIONAL STUDY OF ORIENTAL GRANITES” at BANGALORE as a part of our UOM curriculum. I offer our special thanks to Dr.M.S.Pattabhiram, Director of Ramaiah Institute of Management Studies, Bangalore, for his support. I feel it is our privilege to express our gratitude to Dr. Rejimon Thomas, Dean of Ramaiah Institute of Management Studies, Bangalore, for his support. I sincerely thank my internal guide PROF DR U N LAKSHMAN, Professor of Ramaiah Institute of Management Studies, Bangalore, for his guidelines and valuable suggestions. My special acknowledgements to all the faculty members of Ramaiah Institute of Management Studies, Bangalore for generously sharing their insight and experience with us. Finally, credit goes to my parents and to all our friends for their whole hearted support and suggestions, which helped me in completing this Internship.

CONTENTS

Certificate from the Company ………………………………………… 2

Certificate from the faculty guide ………………...…………………… 3

Declaration ……………………………………………………………. 4

Acknowledgement ……………………………………………………. 5

1. Industry Profile …………………………………………………… 7

2. Company Profile ……………………………………….………… 12

3. Organizational Hierarchy ……………………………………….... 17

1. Organizational Chart …………………………….. 18

2. Product Profile …………………………………… 19

4. Study of Functional Departments ………………………………… 21

1. Production Department …………...……………... 22

2. Marketing Department …………………………... 26

3. Human Resource Department …………………… 30

4. Finance Department ….……………....………….. 35

5. SWOT Analysis ……………..………………..……………...…… 37

6. Summary of Findings …..………………….……………………... 40

7. Conclusions & Suggestions………………………………………. 43

8. Bibliography ………….…………………………………………. 45

CHAPTER – 1

INDUSTRY PROFILE

1. Granite Industry Profile

1.1 Introduction:

Granite in the form of slabs and tiles has several attractive features, which, inter alia, includes extra-fine mirror-polish, scratch-free glossy surface and durability. Granite can be compared very well with other floor and wall application materials such as ceramics and marble. Mining for granite is done manually. For drilling and channeling hand chisels and hammers are used. There are very few quarries that have mining machinery, such as compressors and drilling machines for drilling and blasting, cranes for lifting big blocks, and dampers and trucks for transport.

1.2 History

India is one among the leading countries in mining and export of granite and is rich in granite reserves. Geologically, the southern and eastern belts of the Nation are abundant in granite deposits. Different shades of granites are available in abundance in Tamil Nadu, Andhra Pradesh, Karnataka, Maharashtra, Assam, Bihar, Rajasthan, Odisha, Meghalaya and Madhya Pradesh. Indian Granite Stone has become the most sought-after and extensively used stone material in building construction and massive structural works throughout the world, and it is well known in the International market, not only for its elegance and aesthetic quality, but also for its durability.

The Granite Industry has received a wider publicity and corporate importance in the last few years. The industry is emerging now as a thrust-export-area with several corporate houses, supported by expert professionals trained in all aspects, entering the sector with sophisticated world-class machinery and making it an organized one. Many overseas buyers, including the Japanese, are the regular importers of the Jet Black Material, which is considered to be the world's best variety and is found in abundance in Tamil Nadu, Andhra Pradesh and Karnataka. Bu they have, of late, lost confidence in the supply of materials owing to its interrupted schedule. This was because of inconsistent policies of the Governments towards the industry, together with political interference in mining lease and other procedures.

India is one of the leading nations in the production and export of Granite and other stones. Granite is a very hard crystalline, igneous or metamorphic rock primarily composed of feldspar, quartz and lesser amounts of dark minerals. India has vast resources of granite with about 110 varieties of different colours and textures such as black, grey, pink, multi coloured, etc. These varieties are used to produce monuments, building slabs, titles, surface plates etc. However, popular varieties are mainly found in South India.

India has major resources of marble, granite, sandstone, Kotahstone, quartzite & slate. Granite resources are largely in South India and Marble deposits are largely in Western India (Rajasthan & Gujarat).

1.3 Size of the industry

There are more than 100 manufacturers in India for Granites and there are also a few trading companies. In the last 5 years the capacity of these companies has increased by about 10% annually, suggesting a certain stability and sustainability. Big companies are considered to be those that have the capacity of manufacturing seven or more containers per month- and there are about 20 such companies. On an average about 75 workers are employed in a company. Total the direct employment in the Indian Granite industry is about 10000 people. Indirect employment comes to another 10000 people. About 80% of the manufacturers are located in the state of Tamil Nadu while the rest are located in the neighbouring states of Karnataka and Andhra Pradesh. The entire gravestone industry is located in the south of the country which is where most of the granite quarries are to be found.

The highest producer of stones

- Highest producer of dimensional stones in the world accounting for over 27% of the world stone production.

- 16.16 million tons of stone production in the year 1997-98 out of a total world production of 61 million tons.

- Over 2 million people are employed in stone sector.

1.4 Total contribution to the economy/ sales

Total Granite production in the Indian industry is estimated to be about 350 to 400 containers a month. (A curious unit - when referring to blocks the normal term used is cubic metres, in slabs, the measurement unit is square metres or square feet, while in the gravestones the reference point tends to be containers). As mentioned before, the entire production is exported. Presently about 180 to 200 containers are exported to Europe, approximately 50 containers a month are exported to United States, 40 containers to Japan while the rest are sent to Australia, New Zealand, South Africa and other countries. The months of November, December and most of January are considered to be the low season when monthly production drops to about half. An average container has a price of US$ 18000 to US$ 24000, depending on the materials used and the complexity of the designs, thus the total industry size is estimated to be approximately US $ 85 million.

1.5 Domestic and Export Share

Granite importing countries such as the US, China, Italy have reduced their requirements. India's granite and natural stone exports could be down by 15-20 per cent per year according to CAPEXIL (formerly Chemicals & Allied Products Export Promotion Council).

1.6 Latest developments

• India has one of the largest reserves of granite in the world and exported Rs 2,600 crore (Rs 26 billion) worth of the stone in the past years. Granite exports this fiscal are expected to touch Rs 2,800 crore (Rs 28 billion) and nearly one-fourth of these exports is accounted for by monument stones.

• About 85-90 % of the total granite production in the country is for exports. So after the recession period is over the industry will again regain its demand .This is the best time for an entrepreneur to venture into this sector.

• Last fiscal, the total exports of granite and marble from India had crossed the Rs 4,000 crore marks with the US accounting for the bulk of the consumption (40%).

• The All India Granite and Stones Association (AIGSA), which estimated a 10 % increase in overseas sales for 2007-08, found the export market no more lucrative.

• The granite industry in Rajasthan has been growing at 50% annually. But this growth has serious social and environmental costs. As the water sources are being depleted, forcing farmers to become laborers in the granite industry.

• Rajasthan Granite mining is an approximately Rs 800 crore industry today; it forms 95% of India's dimension stone exports.

CHAPTER-2

COMPANY PROFILE

2.1 Introduction Oriental Group started in a humble way in 1992 by Mr. H.S. Abdul Hafeez Sayeed (Afsar), today it stands as the biggest producer of Hassan Green and Oriental Green rough blocks from its own captive quarries in Merculi which is 20 Kms from Hassan and Lingadahalli 105 Kms from Hassan.

Oriental Granites, One of the companies under Oriental Group is one of the leading manufacturers and exporters of Hassan Green rough granite blocks with annual production of over 6000CBM per annum. During the course of its incorporation, development and expansion, the company has established long-term trading relations with clients from all over the world, particularly with those from the Asian and European countries. Right from Inception in 1992 the company had a constant growth in capacity as well as quality.

Oriental Group was first to introduce oriental Green, new colour to international market from its own quarry with production of 1200 CBM per annum.

The quarrying is done using latest state-of-the-art machineries to get maximum product with minimum wastage. The company produces 6000 CBM / annum, of Hassan Green rough blocks.

Oriental Group today stands for its commitment of quality and delivery of rough blocks and finished goods, which is why today it has excellent reputation in international as well as domestic market. Oriental Group stands as testimony for its achievements in a short span of time by way of satisfying clients in all aspects.

Oriental Group started processing factory in the name of Granite Industrial Corporation Pvt. Ltd., in 1998 in a sprawling 5 acre land with 12 circular sawing machines, 12 polishing machines in Hassan with production of 1,00,000 sq. ft. per month of finished slabs.

Oriental Group is also under processing of setting up of Gangsaw plant under its expansion programme with Multi-head polishing unit with all infrastructure near Bangalore. Oriental Group under its flagship of Omega Tools is also importing Diamond Segments and steel blanks and blades.

The Promoter Mr. H.S.Abdul Hafeez Sayeed is in the field of Granite since 1992. He is founder chair of the company Namely “M/s. Oriental Granites”. The Firm has acquired its own land situated at Merculy Village, Shantigrama Hobli, Hassan District, Karnataka . Oriental Group started in 1992 and today it stands as biggest producer of “HASSAN GREEN”. The quarrying is done using latest state-art-of technology to produce Prefect quality of Granite Blocks with minimum wastage. The Unit has been placed in Second place with regard to safety standards in Karnataka State. Today the company stands for its commitment of quality Granite Blocks to meet international and Domestic Demands. In short span the ORIENTAL GROUP STANDS as testimony for its achievements satisfying clients in all aspects.

The company is catering its products to Middle East, Europe as well as countries like Turkey, Egypt, Greece, Romania, Poland, South Arab Emirates, China & Sri lanka. Over Two decades of experience in granite industry the company provides best choice of its products all over the world.

2.2 Vision

To be a premier granite company with a clear focus to become globally competitive, through growth and technology up gradation committed to excellence in quality service and co-operatives.

2.3 Mission

“Our mission is to provide our customer with the highest quality of workmanship and stone while keeping our products affordable. We always guarantee our customers the best quality and widest selection of natural stone and hard to find and limited availability materials.”

2.4 Quality

Quality is not a relative factor for them as they have helped in establishing the quality standards of the industry. To manufacture top quality products and to deliver customers as per schedule has always been our focus. They feel proud to state “we have always been successful in our endeavour. We have a very gifted artisan talent pool, which guarantees timely deliveries of high quality handicrafts.”

2.5 Infrastructure

Our state of the art infrastructure is well equipped with talented bunch of artisans and hi-tech machinery. To produce top quality products and to deliver them as per schedule has always been our focus. We feel proud to state that, we have always been successful in our endeavour. • Monthly production capacity of 1 lakh sq. Feet per month. • Sophisticated, environment-friendly granite processing machinery lines, enable in producing the finest and widest range of granites • Experienced and skilled staff of • Regular in-house training programmes in several disciplines to the respective employees to maintain the high standards we have set for ourselves.

2.6 Startup cost: -

The company start with a cost of Rs. 1.5 Crores.

2.7 Biggest Expenses:-

The Biggest expenses is as follows * Purchases of heavy machinery equipments * Purchase of HSD which is substitute for Electricity. * Skilled and unskilled labors.

2.8 Specific Date of Improvement:-

The Specific date of Improvements starts actually from 01.04.1996. Though the start of the company in 1992. The Development works required nearly Four (4) years to get real improvement and it is a usual process in this field.

2.9 Competitors:

There are enormous competitors in this field. Among them the following are the competitors:

* Amman Granites company, Hosur * Pacific Granite Industry, Bangalore

But particularly in production of “HASSAN GREEN”, the founder is so far has been called as the King of Hassan Green Produces.

CHAPTER-3

ORGANIZATIONAL HIERARCHY

3.1 Structure of the organizational hierarchy:

The structure of an organization is what follows from division of work, the tasks and responsibilities, both horizontally and vertically. It is the total of various ways in which the work is divided into separate tasks and the way I which these tasks are coordinated. It also includes how the policies and procedures, govern the way in which the organization acts with in itself and within its environment. So the organizational hierarchy is in the form of functional structure.

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3.1.2 Advantages and disadvantages of this structure
Advantages

a) Effective flow of communication.
b) Less conflicts
c) Clear Promotional pathway
d) Empowering employees
e) More efficient decision making
f) Loyalty of employees
g) Authority & Responsibility well defined
h) Ease of Expansion
i) Preparing for emergencies
j) Receiving the burden

Disadvantages
a) Office Politics
b) Lack of team work
c) Difficult management control

3.1.3 Impact of this structure on the employees working in the organization

• Decentralized.

• Authority & responsibility in line.

• Autonomy.

• Decision making becomes easier ,quicker.

• Efficient & Effective working condition.

• Belongings to the co.

• Too much of autonomy causes discrepancy in the performance of the employees.

• It becomes difficult for the employees to communicate with higher authority.

• Since there are no restrictions on their working they are satisfied by the work done by them.

3.2 Product profile

• Hassan Green Granite • Oriental Green Granite • Black Galaxy Granite • Copper silk Granite • Golden Juparana Granite • Absolute Black Granite • Himalayan Blue Granite • Honey Dew Granite • Julore Pink Granite • Kashmir White Granite • Kuppam Green Granite • Labela Red Granite • Lovera Granite • Multi colour Granite • Red Multi Granite

CHAPTER-4

STUDY OF FUNCTIONAL DEPARTMENTS

4.1 PRODUCTION DEPARTMENT
4.1.1 Role and importance of Production Department in the organization The production department holds the most important position in the organization, as it is this department that is responsible for the finished product. The production department consists of the polishing machines, where in all the rocks that are mined were sent to, so that they can be cut and shaped into desirable shape and size as per the requirement.

Since the organization deals with finished durable goods, the production department is very important as the majority of the business depends on these goods and therefore the production has a pivotal role in the organization.

4.1.2 Process of manafacturing granite slab

Production department with respect to the seven production sub functions, i.e. Mining & Processing, Production Process, Granite Slabs, Granite Polishing.

Granite is a type of rock that forms under the earth from slowly cooling magma. It is known to be under the igneous rock . The mineral organization of most granite dictate which color from pink, black or grey they appear in. Different methods can be employed to properly and carefully collect granite from where they are trapped under the earth. The raw material obtained can then be manufactured through a specific operation designed to produce granite slabs.

Granite is quarried by either jet-piercing, blasting or sawing it from the earth. Once in granite block form, they are transported to production plants by heavy machinery to begin the manufacturing process.

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The blocks of granite are cut into pieces or “slabs” of various thicknesses by diamond saws.

Many of these slabs undergo polishing. The polishing process is somewhat similar to the sanding of wood, in that abrasives are used to smooth the surface of the stone. Coarser abrasive grits are first used to rough grind the granite. Progressively finer grits are used during the process to first polish and then to buff the surface to a glass-like sheen.

Once both sides of the slabs are polished the stone is transported to an area where the monument is cut to dimension and refinished according to the customer’s requirements. A rubber stencil is then cut that includes the design the family has chosen along with lettering sizes and styles. The memorial and stencil are now moved over conveyors into one of the sand-carving booths. The operator directs a stream of abrasive that is blown under pressure of about one hundred pounds per square inch at the monument. When the abrasive strikes the rubber it merely bounces off, but where the rubber has been cut away, the abrasive carves the pattern into the granite. This one-step method is used to produce letters and other two-dimensional designs. After the completion of the carving the memorial is then moved to an area where the stone is completely washed and dried.

Once dried, it is time for the Quality Control Inspector to carefully compare the original order and design to make certain that the memorial is complete and error free. Only after the memorial completes inspection and receives a passing grade from the Quality Control Inspector it is moved to the crating area, where it is carefully packaged in a wooden box and shipped to our facility where it is staged awaiting setting in the cemetery.

Varying colours of different shades is one of the more popular reasons why imported and tumbled granite slabs are used as construction material for kitchen or bathroom surfaces. Since the use of this material is very popular and widespread, ample research should be done to look through the different designs and structure that properly fit the area where it will be applied.

4.1.3 Person responsible for the purchase of materials

The Branch Manager is responsible of purchasing the materials from the quality suppliers, which will perfectly satisfy the clients. The branch manager along with the assistance of the super visor decides on the purchase of the materials, after the Production manager and the head meastry decide on the quantity, quality and the type of materials required, the Production manager then makes a report and sends a request to the General Manager for the required materials, where the request is processed and the order for the required materials is placed.

4.1.4 Mechanism for ensuring that stocks arrive on time and are of acceptable
4.1.4.1 Quality

TQM- total quality management. Is the mechanism that is opted by the organization to ensure that the stock arrives on time and is of acceptable quality.

TQM is an integrative philosophy of management for continuously improving the quality of products and process.

4.1.4.2 Inventory recording system

Inventory is recorded once a year, every year. It is recorded in the books of Accounts of the log list imported from different countries.

4.1.4.3 Technical support wing

The technical support wing is located, so that when a technical difficulty arises it is solved immediately and effectively. The testing for a new product is done, and once a design has successfully been completed it is sent to the head office where the design is discussed in a meeting and is then decided by the Chairman and General Manager.

4.1.5 Works department

Works department mainly concentrates on getting the right granite and meeting the requirements mentioned by the head authority. Work department deals with work like cutting granite according to the pieces required by the clients.

Since the basic function of the works department is maintenance, it takes care of the maintenance of the factory, the machines that operate in the saw polishing, cutting that includes service of the machines. The change of blades, lubrication etc.

The works department also takes care of the vehicles used for transporting the raw materials and the finished goods like servicing the vehicles, the change of tyres, change of the roof of the vehicles in case of damage.

More over the works department also takes care of the maintenance required in the yard which includes the proper storage of the logs to protect them from bad weather conditions. To fix the damage in the roof of the shed if any etc,

4.2 MARKETING DEPARTMENT

4.2.1 Marketing department build positive relationships with the customers

Employees work towards the customer satisfaction which builds a positive relationship and this convinces the customers to come back with a lot of expectations and these expectations are fulfilled by the employees by rendering a quality service where a customer can always look up to. Customers are treated with gratitude, respect and all the assistance is given to them. Following are the strategies that employees use to maintain their positive relationship:

1. Maintain a positive attitude. This is the most important element in delivering a positive experience to the customers. Employees show interest to solve their concern. It takes a long-term viewpoint of the importance of maintaining a relationship with each customer. Such goodwill will produce repeat business.

2. Employees actively listen to the customer's needs/concerns/frustrations. They verify and clarify from customers before employees begin to act. Nothing is more frustrating to the customer than having to repeat his/herself because the employee is not listening, hence it is important to listen carefully and then act.

3. Employees keep in mind that the customers may be very frustrated and not be at their best behavior. So, stay focused on the goal - which is to resolve the issue.

4. Employees should outcast their honesty and must be clear in communicating. Admit when the company has caused the problem and provide unwelcome information directly, kindly and in positive terms when needed.

5. Employees acknowledge the customer's frustrations. When the company has caused the problem, remember not to criticize the company!

6. Employees look for solutions which allow a win-win solution. Don't blame customers for their mistakes - sometimes we as customers get it wrong.

7. They confirm that the solution is agreed by the customer and the organization's objectives for customer service.

8. It is employees who resolve the problem, a word given to the customers must be kept up and keep the customer informed and follow-up with the customer to confirm satisfaction.

9. Go one step beyond what your customer expects.

10. Always thank customers. Treat them as valued partners in your organization's ability to achieve its strategic objectives.

11. Provide the basic principles of service. Company always welcomes customers when they walk through the doors. The greeting is always upbeat and excited - making them feel welcomed.

12. Ensure all employees (customer facing and non-customer facing) understand the organization's objectives and values concerning customers.

4.2.2 Different tasks carried out by the sales force

The following are the different tasks carried out by the sales force:

• Sales executives first find out builders with their project carried out in the sites.

• Then the visiting cards are given to them and appointments are fixed. When they visit the builders they initially talk about the company’s credibility, how many projects have they supplied earlier etc.

• Marketing executives will personally go and visit the store keeper in that site to know about the builders. The company forwards the details of the builders to the head office.

• Once the company has heard well about them then they will proceed further by taking orders from them.

• Finally Orders are delivered to the clients.

The sales/ marketing executives are responsible for marketing research. As they carefully look into the needs of the clients and customize the products as per their needs. For example, if a client wants to purchase granites for construction and is happy with the product he would enquire about other related products like tiles and will place an order for that as well.

First, marketing research is systematic. Thus systematic planning is required at all the stages of the marketing research process. The procedures followed at each stage are methodologically sound, well documented, and, as much as possible, planned in advance. Marketing research uses the scientific method in that data are collected and analyzed to test prior notions or hypotheses. Experts in marketing research have shown that studies featuring multiple and often competing hypotheses yield more meaningful results than those featuring only one dominant hypothesis.

Marketing research is objective. It attempts to provide accurate information that reflects a true state of affairs. It should be conducted impartially. While research is always influenced by the researcher's research philosophy, it should be free from the personal or political biases of the researcher or the management. Research which is motivated by personal or political gain involves a breach of professional standards. Such research is deliberately biased so as to result in predetermined findings. The objective nature of marketing research underscores the importance of ethical considerations. Also, researchers should always be objective with regard to the selection of information to be featured in reference texts because such literature should offer a comprehensive view on marketing. Research has shown, however, that many marketing textbooks do not feature important principles in marketing research.

4.2.3 Potential customers informed about the forthcoming product and offers

All the new products are informed to the client that is as when the sales executives go to meet the purchase manager they update them with new products.

4.2.4 Advertising

The products are advertised through internet websites and participating in national level and International level granite exhibitions. Recently, they participated in Granite exhibition ‘STONA 2014’ (11th International Granite and Stone Fair) held at Bangalore from February 12 to 15.

They did not use other types of advertisement techniques because the organization strongly believes that advertisement is not necessary for their well quality products. Instead of advertising they are giving importance to existing customers. Also, they are only manufactures and exporters of Hassan Green granite in India. For this type of granite, all other exporters belongs to this organization only. They also believes that for this type of unique and specific product advertisement is not needed.

4.3 HUMAN RESOURCE MANAGEMENT

Human Resources is an activity involved in direction & co-ordination of human relations in a organization there by obtaining maximum production at the minimum effort stress & strain on individual workers.

4.3.1 Functions 1. Staffing & Employment 2. Welfare Amenities 3. Training & Development. 4. Compensation, Wage & Salary Administration. 5. Motivation & Incentives. 6. Employee records. 7. Labour on Industrial Relation. 8. Organizational planning, development & task specification

4.3.2 Recruitment and Selection: -

The process of recruitment has been undertaken for the appointment of the employees. They give advertisement in newspapers or magazine or a journal with full information like person required for the particular post with special knowledge & Experience in that field, & then select accordingly.

4.3.2.1 Sources of Recruitment: The Company specially prefer to use the direct method of requirement. So the main direct methods are as follows:-

• Waiting List: - This company maintains the application files in which applications received from casual applicants are kept pending. Similarly when the number of candidates found to be fit for job exceeds the number of vacancies, surplus candidates are also kept on waiting list. Such records are useful whenever the vacancies arise.

• Friends & relatives of Present employees:- This company prefer to use to get recommendation from their employees, the names of their friends & relatives for employment. This method is the convenient method for labour supply & helpful also in maintain goodwill and moral of the present employees.

When Experiences employees are not available through other sources, companies resort to advertising. In this case, the most appropriate newspaper or journal can be used for the post concerned.

4.3.3 Welfare, Motivation of Employees and training

The Company provides the safety for the workers like as Helmet, Mask, Hand Glows etc. Company also not forgets about the Employees Welfare. It provides in its sincere efforts to improve the lives of children. It also provides the Canteen facility, Medical Facility, and also provides the Insurance Facility.

1. Fair wages or salary has been provided to the employees working in various departments. 2. They has been provided good working condition, like airy area with proper ventilation, noise control instrument etc. 3. Employees’ safety measures have also been taken care like providing mask at a non-conditioning department. 4. Helmets & Shoes has been given to the people for their safety. 5. Big Canteen facility has been given to the employees. 6. Proper & with regular time gap Interval has been made in various departments. 7. Quarters has been given to the people who are working in the top level of the company. 8. Regular PF has been taken from the employee’s salary for the future welfare.

4.3.4 Motivational Policy of the company:-

o PROVIDENT FUND

o BONUS

o MEDICAL FACILITY

o EMPLOYEMENT INSURANCE SCHEME

4.3.5 Training of Employees

The employees which are selected & then they had been given the training according to the work handled over to them like training to machine operators who are standing over the machine, training to the person who checks the pieces produced, supervisors are also given training to see that all the product had been finished without any default.

There is various other training like give knowledge of economics, human relation, & Administration to the employees working over there.

4.3.6 Working Hours

Daily three shift of 8 hours per shift
|First shift |08:00 am to 04:00 pm |
|Second shift |04:00 pm to 12:00 am |
|Third shift |12:00 am to 08:00 am |

In between every shift they provide recess of one 1 hour Flexi timing policy (for corporate office)

o This policy is provided to staff members on need basis and will be considered on case to case basis.

o The flexibility provided above should be used in consultation with immediate superior without affecting the work and with a prior sanction from HR department. All the employees are however required to be present in the office during the core time mentioned above.

4.3.7 ATTENDENCE AND IDENTITY CARD

• Every employee shall be at this place or work at the time fixed and notified under clause and of these standing orders from time to time.

• The starting and closing of work and starting and finishing of intervals period will be signalled by means of siren, bell or similar devices.

• After the siren bell every employee should present at the place of work.

• The attendance register shall be entered from time to time cards and any employees failing to record or get marked the time on the card is liable to be treated as absent.

• Employee coming late or leaving early without permission shall be liable to deductions from their salary /wages as provided for in the payment of wages act 1936. For this purpose time shall be calculated in units of 30 minutes.

The company provides identification cum punching card. Apart from the company’s name and address, the card has necessary details like employees’ name and code no. etc. This card is the purpose for identity and security. In case of any damage or loss of the card by any employee he/she will have to inform HR Dept. so that a duplicate card will be issued on extra charge. In case any employee resigns or terminated from the service company. He/she has to return the card to HR Dept.

4.3.8 SALARY AND WAGES:

o Notice specifying pay days shall be displayed on the notice board of the Society.

o An employee shall check his salary or wages immediately on receipt.

o No claim for shortages will be considered once the recipient has left the immediate presence of the person making payment.

o Any dispute or complaint regarding wages shall be brought to the notice of the management or any other officer appointed for the purpose as early as possible. It shall be the duty of the management or the officer appointed to attend to such complaints without much delay.

Unpaid Salaries and Wages: Any salaries and wages due to the employee Not paid on the usual pay day on account of the salaries and wages remaining unclaimed or for any other reason will be paid 3 days after the specified date of payment or when claim has been substantiated by the employee or on his behalf of his legal representative provided such claim is made and substantiated within one year from the date on which the salary or wages become due to the employee.

4.4 FINANCE DEPARTMENT:
4.4.1: Analysis and Financial Statement A financial statement is an organized collection of data according to logical and consistent accounting procedures. Its purpose is to convey an understanding of some financial aspect of a business firm. It may show a position at a moment of time as in case of a balance sheet or may reveal a series of activities over a period of time, as in case of an income statement. Financial statements are indicators of two significant factors: i. Profitability

ii. Financial soundness

4.4.2: Finance Department in Management Decision Making

❖ Decisions are made by various managers but the financial department plays the major role in applying those decisions in the organization.

❖ Finance department is interlinked with the Human Resource department for the employee salaries. Day to day transactions are recorded by the finance department in systems using TALLY software, by using tally finance department can easily maintain the records.

❖ Uses the S.A.P Finance functional tool for International access.

❖ Finance Manager will monitor the Budgets and warns if the exceeding the budgets.

4.4.3: Support of IT in Finance Department:

The finance department of a business takes responsibility for organizing the financial and accounting affairs including the preparation and presentation of appropriate accounts, and the provision of financial information for managers. The main areas covered by the financial department include:

- Book Keeping Procedures: Keeping records of the purchases and sales made by a business as well as capital spending. These records today are typically kept on computer files. But we still use the term ledger entries to refer to the days when all financial transactions were carefully recorded in thick books (ledgers).

- Creating a balance sheet and profit and loss accounts:

Financial statements need to be produced at given time intervals, for example at the end of each financial year. Trial balances are extracted from the ledger entries to create a Balance Sheet showing the assets and liabilities of a business at the year end. In addition, records of purchases and sales are totaled up to create a Profit and Loss (P&L) account.

- Providing management information:

Managers require ongoing financial information to enable them to make better decisions. For example, they will want information about how much it costs to produce a particular product or service, in order to assess how much to produce and whether it might be more worthwhile to switch to making an alternative product.

- Management Wages: The wages section of the finance department will be responsible for calculating the wages and salaries of employees and organizing the collection of income tax and national insurance for the Inland Revenue.

CHAPTER-5

SWOT ANALYSIS

SWOT ANALYSIS

The SWOT (Strength, Weakness, Opportunities and Threats) analysis has been a useful tool for industry. The SWOT tool is effectively used as a decision-making aid while planning new vocational programs.

The process of utilizing the SWOT approach requires an internal survey of strengths and weakness of the program and an external survey of threats and opportunities. Structured internal and external examinations are unique in the world of curriculum planning and development. It is a useful way of examining current environmental conditions around program offerings.

A SWOT analysis can be an excellent, fast tool for exploring the possibilities for initiating new programs in the vocational school. Even individuals can also use it for decision making within department and committees. A SWOT analysis looks at future possibilities for the institution through a systematic approach of introspection into both positive and negative concerns. It is a relatively simple way of quickly expanding their visions. Probably the strongest message from a SWOT analysis is that, whatever course of action is decided, decision making should contain each of the following elements: building on strengths, minimizing Weaknesses, seizing Opportunities, and countering threats.

SWOT analysis is a tool for auditing an organization and its environment. It is the first stage of planning and helps marketers to focus on key issues. SWOT stands for strengths, weaknesses, opportunities, and threats. Strengths and weaknesses are internal factors. Opportunities and treats are external factors.

STRENGTHS

1) Good reputation in the market 2) Good network of dealers 3) Well connected with roads 4) Well established in infrastructure facilities 5) New specialized types of machines & utilizing German technology.

WEAKNESSES

1) Less sales promotion activities 2) Lack of proper maintenance 3) Low labour productivity

OPPORTUNITIES

1) Own land is available for expansion 2) Company can tie with other reputed company 3) Existence of a large market 4) Market expansion 5) They are shortly getting the ISO 9001

THREATS

1) Decreasing in agricultural production 2) Globalization and liberalization 3) Cut throat competition 4) Taste and fashion of customers turning towards the tiles. 5) Negligence of Government as well as less guidance and low support from the Government

CHAPTER-6

SUMMARY OF FINDINGS

FINDINGS:

1) Fast Growing Company. 2) Vertical communication system is well implemented in the organization. 3) They advertise their products by internet and Granite exhibitions only. 4) Around 50% of employees have been associated with the company for more than 5 years. 5) They use their own quarry for granite expansion. 6) Hassan Green Granite is special type of granite which is available in this company only in India. 7) Leading manufacturers and exporters of Hassan Green rough granite blocks with annual production of over 6000CBM per annum

Learning Experience:

• The opportunity to work in Oriental Granites has been a unique and very enriching experience.

• It's been one month of continuous learning and collaboration. Besides having acquired multiple and valuable skills, I have developed and applied the knowledge.

• I gained during my studies and work experiences in an international and multicultural environment that few organizations have

• It has not only been a one-way learning experience.

• The working environment enables collaboration and effective team-work.

• I have not only learned from the members of my unit, but from all the people who works in.

• This experience has made me grow both professionally and personally. I would like to specially thank to Mr. H.S. Abdul Hafeez Sayeed for this wonderful experience.

CHAPTER-7

CONCLUSIONS AND SUGGESTIONS

CONCLUSION:

The purpose of my study was to do general study on the company & also to know about the ups and down of the company in various aspects. The need for study was to find out the overall performance of the company and the companies control over its capital and the profit out of its receipts. The analysis shows the areas where the company need to be improved & to have a better performance in forthcoming years & also have a good planning by taking all the strengths & weakness into consideration which was analysed earlier.

SUGGESTIONS:

1) No new blood in the organization. Because they recruit the employees by recommendation of friends and old employees. 2) By promoting the various advertisement techniques, it may attract more customers. 3) They can export to many countries as possible. 4) They can also manufacture tiles as a part of their production. 5) They can start more branches.

CHAPTER-8

BIBILOGRAPHY

BIBILOGRAPHY: 1) www.orientalgranites.com

2) www.granitestonesindia.com

3) www.stonesourceinc.in

4) www.globalsources.com

5) Trade.indiamart.com

6) www.houzz.com