One of the most important parts of interpersonal communication that Petersen could have expressed more was non-verbal communicate. Petersen may have mentioned non-verbal in part-three of the book called “Advanced Listening Techniques & Philosophy. This writer fills that it could have been incorporated into the Talker-Listener Process. John Stewart shared his views on how non-verbal contact co-exists with verbal contact in his book called “Bridges Not Walls: A book about Interpersonal Communication”. The main ideas shared about verbal and non-verbal dimensions of talk was the primarily verbal clues (written words) through mixed cues (talk speed, loudness, pitch) to primarily non-verbal cues (gestures, eye gaze, touch), these elements always occur together (Stewart,2012, 101). Gestures can significantly affect how words are …show more content…
Madelyn Burley-Allen also expressed how non-verbal can affect how we listen in her book on “Listening: The forgotten skill”. This self-teaching guide shares exercises non-verbals: their effect on the speaker and non-verbal listening approach. The first exercise on how the speaker is effect by non-verbal considers how non-verbal behavior can motivate a listener both positively or negatively. The speaker can use this to their advantage by using non-verbal behavior to get others to listen to what they are saying when it’s your turn to speak. This exercise shapes your awareness of this dimension of the listening process. There is a list of positive (P) and negative (N) behaviors words a speaker can choose from to list the behaviors that could be used to influence the listeners to listen (Burley-Allen, 1995, 140). The second exercise is the non-verbal listening approach which gives the listener a positive influence from the speaker. It makes the speaker aware of their own speaking style to improve the speaker ability to communicate. This exercise gives the speaker suggested, non-verbal listening approach they can put into