...Sales interactions occur nearly every day in the United States. For most people these interactions include deciding between items at a store or making more important decisions, like deciding whether or not to buy a car. These scenarios occur between a consumer and a salesperson and involve a large amount of interpersonal communication. The research in this paper will focus on the nonverbal communication aspect of interpersonal communication. By researching and analyzing these interactions between consumers and salespersons, it is possible to make salespersons more effective and consumers more satisfied with the outcome of a sales situation. The combination of all the research in this paper will help to determine ways to better understand and...
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...Interpersonal Communication Applying human communication consists of the construction and receiving of verbal, penned, and signaled communication between humans. There are many forms of human communication. According to DeVito (1996), “One form is interpersonal communication which occurs when you interact with a person with whom you have some type of relationship with” (p. 3). The point of this paper is to explain the elements of interpersonal communication, forms of interpersonal communication, and the uses of interpersonal communication. Elements of communication consists of a few such as: source idea, message, encoding, channel, receiver, decoding, and feedback. According to Knapp (1985), “The widespread availability of technology for communication is bound to play an important role in the way interpersonal communications are thought of and manifested” (p.8). First, the source idea is how an idea is created which then is formed to be the message that will be communicated. Next, there is encoding which is the form of the message which follows the channel on how the message is transmitted. Example, encoding could be the message is in written form and the channel would be the sheet of paper. Then there is the receiver who the person is receiving the...
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...Park University CA104 Interpersonal Communication Spring II Term 2012 Interpersonal Communication Report SCOTTIE PENNINGTON 05/05/2012 Interpersonal Communication Report Outline I. Interpersonal communication can be defined a number of ways, but it is usually described as communication between or among connected persons or those in a close relationship. I have really been able to examine my own interpersonal communication, between and among the people I am connected to or have close relationship with, over that last few weeks. Prior to this course, I felt my interpersonal communication skills were above average and very effective. However, I have discovered there are many ways I can improve my interpersonal communications and relationships with others. Through the exercises conducted during this course I have realized that I need to work on my effective listening, perception of others and how my nonverbal cues can cause barriers to interpersonal communication. I will describe the barriers I have created and how I have resolved them over the past few weeks. Understanding my own shortcomings in communication, and attempting to resolve them, has helped me improve my current and future relationships with other. II. Main Points A. Fundamental Elements of Communication 1. The fundamental elements of communication can sometimes be taken...
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...make compromises in terms of adapting to others ). 3. Polarization: Headlee mentioned that our current cultural climate is more polarized since even our politicians can’t speak to one another civilly and regular people like us also struggle to talk about simple trivial issues. In other words, we tend to create situations where we are forced to either pick one side over the other instead of creating a middle ground. 4. Mediated Communication: Mediated communication uses channels such as technology to carry messages from the sender to the receiver. Headlee is concerned that rather than...
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...Jamie Soldavini Week 2 Discussion 1 COM200: Interpersonal Communication (ACM1704G) Instructor: Bonnie Stiemke Bevan & Sole (2014) postulates that culture is the cumulative knowledge deposits, beliefs, values, experiences, attitudes, roles, meanings, hierarchies, notions of time, spatial relations, the worldviews and the material possessions that a group of people has acquired over generations through group and individual strives. Culture is not static; it is dynamic and is constantly reconfigured by the human behavior, beliefs, experiences, ideas and attitudes amongst another things a fore mentioned. Culture has its important in understanding communication because culture is symbolic communication, and the meanings of the symbols can be learned and perpetuated through institutions of a society (Beebe, et.al. 2011). I think it is very important to understand different cultures so you can effectively communicate with the natives and can hopefully avoid offend them. One of the first cultures I define myself with is the American culture. In Chapter 3, we Americans...
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...In the world today communication is key, whether you’re at work or just around the house. There is a time and place for everything and picking how to communicate is one thing to consider. When thinking about how to communicate consider your surroundings, what information you’re trying to get across and the urgency. When I see people in a public area no one is talking, even if there is family with them. I’m old fashion when it comes to a lot of things. When going out with the family we limit electronics. There is a place for E-mail, Twitter and Facebook (50) but getting to know what my kids are thinking and how their day went is important to me. As we drive from picking the kids up from school, I candor into other vehicles and see other...
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...When it comes to colors, you may wish to have a variety on hand for different magical purposes. Typically, color correspondences for candle magic are as follows: Black – Freedom from evil. Transformation. All new Black life begins in the dark. Creates a void and vacuum that you can fill with another wanted energy. Black represents fertile, rich black soil. It represents mystery and secrets, the planets Saturn and Pluto, the direction is North. You can use it to clear away blocks, break unwanted patterns, and understand your karma, for releasing energy or exorcisms. In healings, it can be used to cleanse a condition. It may represent cancer for example, but should be used with another color. Red for a protective surge of energy, or pink for self-love and forgiveness. Blue – Peace, tranquility, psychic ability, loyalty, Blue justice, truth, meditation, astral travel, kindness, wisdom, depresses excess energy, relieves worry and stress, and helps insomnia. Goddess energy. It can be associated with the elements of Water or Air (both blue). It is used for court cases and money blessings in the home. Associated with Mercury (Wed) and Jupiter (Thurs). Can be associated with the East or the South. Brown – Stability, fertility, thrift, work, control, Brown conquering, success in business, concentration, grounding, long term achievements, growth, determination, planting. Brown, like black, represents Earth, soil, tree bark, herbs. It can be associated with Saturn for long term gains and...
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...of intensive studies regarding how communication strategies influence healthy behavior at multiple levels. The scope of this project stems from the currently underdeveloped nature of studies focused on dietary behavior and communication. Due to competing discussions across local, state, and federal spheres, confusion and misinformation regarding dietary guidelines and behavior proliferate; such a phenomenon reveals the widespread need for more focused, effective studies aimed at: 1) addressing how communication on dietary behavior influences lifestyles; and 2) positively impacting the dietary behavior of Americans via more effective communication strategies. The means by which...
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...1. One of the sencarites listed in number 1 that I chose is scenario (a) about “At circle time, Charlie tells about his mother’s boyfriend hitting her last night.” 2. a. I think this scenario is confidential information. b. I think this is gossip. c. It should be discussed between him and her mother. It should not be documented because it is her mother’s business. d. The intent of sharing this information can be helpful and harmful to both sides because it can be helpful for Charlie to find resources to help the mother but it can be harmful for the mother when the boyfriend find out that other people know about the situation. e. If I were the other person, I would not want this kind of situation discussed. f. There are safety issues...
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...Communication to terroirs If you mess with us, we will mess with you. Terrorism is a form of communication. The United States was going after the leader in charge of the Al Qaeda, the United States sent a message to the rest of the world, and made the U.S. stronger. The Al Qaeda and the Taliban attacked us, there was no other option but to go for their leader who commanded this attack. Osama bin laden called the attack “Blessed” (Durando), on the United states. He was the leader of the Al Qaeda who called the attack. The United States went after him and finally did it, “On May 2, 2011, Al Qaeda leader Osama bin Laden is killed by US Special Forces” (CNN). The U.S.A. used terror to achieve this. When we accomplished this, it sent a message to...
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...Title Student’s Name COM200: Interpersonal Communication Instructor’s Name Date (Sample March 19, 2014) Introduction- Thesis Statement * If you’re having difficulties writing a thesis, use the thesis generator in the Ashford Writing Center - https://awc.ashford.edu/writing-tools-thesis-generator.html. Remember, a thesis should make a claim – a definitive statement – about some issue. Here is an example: Effective communication is the most important factor in a successful relationship. Without it, chances are, a relationship will fail. 1) Body Paragraph # 1 - Explain the principles of and barriers to effective interpersonal communications. (You don’t have to list the objectives in this order, but be sure you cover all of them.) Topic Sentence: This sentence introduces your topic. All other sentences in the paragraph should support this statement. Supporting Evidence: This is where you should be using an academic source to help make your point. Remember, you are asked to use FIVE resources total, for the final and you should be ready to list three here. Two of the three you should have found on your own. While not required, it is advised that you use five in the outline. i. If you have more than one point, use a separate line for each. ii. And don’t forget citations (e.g. Bevan & Sole, 2014, p.75). Explanation of the central points from the article(s): Avoid just using a quote from a source. Explain what you think the author...
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...Sarah Com 200 Interpersonal Communication Dear John and Sarah, First off, let me welcome you to a brand new world of love, care family bonds and holy matrimony. My name is Stacey Lindsey, and I am going to give you an idea of interpersonal communication is going to affect your lives, and the skills/knowledge you will need in order to find yourselves together and still happy 50 years down the road. Marriage today seems, to some, to be a fly-by-night operation. I stand here today writing you to let you know that this does not have to be the case. If you two are willing to take suggestions and follow a simple set of rules based on a healthy relationship built on proper interpersonal communication, then you have a chance to find yourself happy and in love for some time to come. Communication is the keystone to any strong relationship. In order to truly understand ourselves and our loved ones, we must first understand the way that we interact in our day to day intermingling. Explain the principles and misconceptions in effective interpersonal communications. In the text book Making Connections: Understanding Interpersonal Communication (Sole,2011), we are shown that there are six basic principles at plat regarding Human communications. First, we are told that communication is symbolic. Second, we are shown that communication is shared meaning. Third, communication is shown to be a process. Fourth, the argument is made that communication is culturally...
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...This paper is to describe an organizational situation that I observed that demonstrated poor communication and had a neglect effect. Will also describe the organizational situation in detail. Including answers to the following questions. Factors that affect the interpersonal communication in this situation. Listening habits that negatively affects the business relationship or the bottom-line results. An explanation of the empathetic listening skills in this situation. The affect of listening habits that affected the business relationship. Empathetic listening advantages that may lend an improvement of the interpersonal communication in this situation. Propose a strategy that will deal with the situation using empathetic listening techniques. The organizational situation in detail. This situation happened in my workplace while working in a hospital as a home-health aide (HHA). The name of this hospital is the Halifax Medical Center that is in Florida. This situation happen with a supervisor for an appointed work team who showed very poor interpersonal communication with the team and did not communicate well any members of the team. He seems to complain about a little bit of everything that was always negative. Many times he would remove members of the team constantly and they would be put to do work elsewhere. The team-members work would be left undone until whatever work he wanted them to do was complete. Members of the team was not allowed to leave the floor until the assignment...
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...Overview This paper offers the non-subject specialist an overview of the literature which has influenced the development of listening and interpersonal skills in UK higher education. It refers to articles, seminal texts and writers within the field. In order to provide some context, the first section of the review covers some issues relating to the definition of listening and interpersonal skills and some examples are presented to demonstrate their interdependence. The importance of these skills within occupational and educational domains is also highlighted. The review then goes on to place listening and interpersonal skills in context by exploring historical perspectives, factors influencing current developments and providing an indication of issues which may affect future development. The paper introduces different approaches to listening and interpersonal skills within some key disciplines and considers the extent to which the teaching and learning of listening and interpersonal skills has been integrated within these discipline. In conclusion we consider emerging themes relating to advances in technology and widening participation, including the cross cultural agenda. A glance at the definitions section below will reveal the substantial overlap that exists between this topic and some of the other LearnHigher learning areas, most notably those relating to oral communications and group work. Although we acknowledge this overlap at various points during the review, readers...
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...Social Sciences – Volume 13, Number 3 (2010) 387 Relationship between Interpersonal Communication Skills and Organizational Commitment (Case Study: Jahad Keshavarzi and University of Qom, Iran) Hassan Zarei Matin Associate Professor, University of Tehran, Iran Golamreza Jandaghi Associate Professor, University of Tehran, Iran Fateme Haj Karimi Graduate, Public Management, University of Tehran, Iran Ali Hamidizadeh Graduate, Public Management, University of Tehran, Iran Abstract The aim of this paper is to identify the interpersonal communication skills that enhance organizational commitment. To do so in a descriptive survey, the models provided by Robbins and Hunsaker and by Allen and Meyer were used to measure interpersonal communication skills and organizational commitment respectively. The used tool was questionnaire. The statistical community included public organizations in Qom city among which two organizations were selected randomly. Sampling was also conducted randomly in both organizations. Finally, 106 individuals responded to questionnaire items. The findings of the research show that among existing skills in the model, just team building skill has a significant relation with organizational commitment. Keywords: Interpersonal Communication Skill, Organizational Commitment, Robbins and Hunsaker, Team building 1. Introduction The need for thoughtful, effective communication in the workplace is paramount. Seldom does an employee work in absolute...
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