...The film Crash, includes so many interpersonal conflicts it is difficult to know which one to choose, as there are not only so many but so many that are not handled effectively. Rick Cabot and his wife Jean where car-jacked early in the movie, this car-jacking was not taken well by either of them but particularly by Jean. The car-jacking revealed racial bias or outright prejudice and lack of trust on Jeans part when a Hispanic locksmith comes to change the locks on their house because they’re car keys would give the car-jacker’s access to their house. Jean tells Rick that she thinks that the lock smith is going to have his gang come back and rob the house. She attributes him being gang affiliated due to his shaved head and multiple tattoos. Rick is passive in this conflict and his resolution is more to calm Jean than to point out her flawed way of thinking, mainly her racial bias towards the locksmith and the fact that the car-jacking was likely an isolated incident in itself. Rick’s failure is to point out to Jean her flawed way of thinking, including her racial bias towards the locksmith. Their being carjacked is scary and life altering event in itself, but it should not create permanent discord and racial tension because the carjackers where minorities. Rick fails to point out Jeans racial bias when she tells him what she thinks that locksmith, Daniel, is going to do. This is made ever more omniscient by the fact that Daniel, can hear Jean voice her fears and racial...
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...INTRODUCTION It is believed that all conflict is bad, it creates tension, destruction of working relationships and reduces productivity. Therefore, it should be eliminated by all means. This understanding is not correct. Some conflicts are unavoidable in all organizations, because it is associated with the struggle for existence and development of the organization. All individuals and organizations perform the environment which requires competition for limited resources, include of financial resources and information resources, etc.... In other words, in this environment both organizations and individuals have to accept change and develop to adapt the environment. The limited resources have created some level of conflicts, such as how organization creates corporation among members in allocating resources efficiently. To conclude, interpersonal conflict is challenging, yet it is a normal, essential and manageable of organizational life (Developing management skill, 4th edition, Pearson, J. Carlopio and G. Andrewartha). When conflict is mismanaged, it can harm the organizational relationship and performance. On the contrary, being handled effectively conflict can lead to an opportunity for growth and creates the necessary change to improve interpersonal relations overall. "Some Conflict is the lifeblood of vibrant, progressive, stimulating Organizations. It parks creativity, stimulates innovation and encourages personal Improvement "(Developing management skill, 4th edition...
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...Interpersonal Conflict in Film Name COM 200 Interpersonal Communication Instructor Date Interpersonal Conflict in Film Interpersonal conflict in film is the same as in life. There are times when words or things are said that are taken out of context and you wish they could be retracted. There were many instances of conflict in the film I chose to view. After watching this film, I learned to be comfortable with yourself. Also be careful of what is said and how it is said to avoid escalating any incident you may have in an active relationship. If the couples in this movie was conveyed this message, majority of the relationships would have been long standing. The first incident of interpersonal conflict an incident that happened where the lady’s relative was added to the incident. On the couple’s first date, they went to an island were all the immigrants’ first stop to the United States, and her ancestor name was listed. She became very emotional and then took a 180 degrees turn on the emotional spectrum. She explained what the ancestor was accused of in the past. During the incident the man thought the lady ancestor was an actual butcher for an occupation. The man in doing research on the lady’s past can seem to be a very nice thing to do but in looking out for her family information to a potential suitor, relay only the basic information when it pertains to your family. Sometimes the information you retrieve can back fire and you can do harmful things with personal...
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...Interpersonal Conflict In Television George Morgan COM200: Interpersonal Communication Instructor, Elizabeth E. Nelson January 1, 2016 Relationship conflicts happen in television, just as they happen in everyday life. As in life, one can see interpersonal conflict in television that could have been resolved in a better way. I noticed interpersonal conflict in a television episode of "The Big Bang Theory" titled "The Empathy Optimization". Kaplan, E., Holland, S., Molaro, S., Lorre, C., & Cohen, R. (Executive producers). (2007-2014). The big bang theory [Television series]. United States: Columbia Broadcasting System. The resolution to the conflict could have been resolved better by using efficient methods of communicating between the actors. Verbal and non-verbal communications were not used to the scripts best advantage. The ability to listen, along with the use of problem solving skills, were not used effectively. We must remember this is a comedy series, involving several characters with different perceptions of what reality is. The conflicts in this particular episode revolves around empathy, and the actions and reactions, involving one of the characters temporary sickness. The sick persons’ empathic friends took into consideration their sick friends perspective, as well as his thoughts and feelings. His friends recalled similar experiences in their own lives that had generated needy feelings of their own. Their sick friend complained about...
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...Interpersonal Conflict in Film A relationship that looks successful does not necessarily reflect its quality. The fact is they require a lot of nurturing. And the reward must be greater than the costs associated with maintaining that relationship; otherwise roiling emotions and discord can exasperate the situation, causing irreparable damage that may lead to its demise. I have selected a scene from the movie American Beauty that represents interpersonal conflict handled ineffectively. Then I will explain how the same scenario could have unfolded if dealt with constructively. In the film, American Beauty, there is a scene where Colonel Fitts is driving his son, Ricky to school. Fitts is consequently disturbed by a welcome gift and greeting from his gay neighbors and asks his son “How come these faggots always have to rub it in your face? How can they be so shameless?” Ricky replies, “That’s the whole thing, Dad. They don’t feel like it’s anything to be ashamed of.” Fitts replies, “Well it is.” Then with a familiar disposition of appeasement, Ricky replies, “Ya, you’re right.” “Don’t placate me like I’m your mother boy.” “Forgive me sir for speaking so bluntly, those fags make me want to puke my guts out.” “Me too son, me too.” (Cohen & Mendes, 1999) It is quite clear that communications between father and son is stunted by the father’s oppression. He holds his son emotional hostage by subconsciously appealing for the answer that best appeases his own repression. The...
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...| Assignment | | MGT3ISC – Interpersonal Skills and Conflict Management | Table of Contents 1. Table of Contents .................................................……………………..... 1 2. Introduction ............................................................…………………....... 2 3. Conflict identification .................................................……………..……. 2 4. Options for resolution .............................................…………………....... 2 5. Plan of Action ..........................................................…………….....……. 4 6. Future avoidance ....................................................…………………....... 4 7. Summary ............................................................……………….....…....... 5 8. References ............................................................…………………...........6 Introduction Kenneth Thomas defined conflict as “the process which begins when one party perceives that another has frustrated, or is about to frustrate, some concern of his”. Conflict is disagreement between individuals who values, needs, wishes, interests, perceptions, incompatible goals leads to an opposition. Conflict identification between customer and Home Improvement Store In current situation conflict rose from different perception based on advertising of the product, which didn’t work as it was expected and unhappy customer wanted a full refund. However the time had passed and it’s been 5 month since the product was...
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...Interpersonal Conflict in Film Kandy Little Com 200: Interpersonal Communication Instructor Shannon Corbett-Perez November 28, 2011 The movie I chose to watch was Crash. This movie dealt with a lot of interpersonal conflict but the one that stood out to me the most had to be the racial conflict that the cop John had against the African American race. The cop seemed to have all kinds of conflict issues in regards to African Americans. Some of the issues in this characters role were judging, criticizing, controlling, prejudice, superiority and certainty. Interpersonal conflict can be handled a person must first be able to recognize the conflicts that they have. In this paper I will discuss identify the interpersonal conflict and how it was not handled effectively. This paper will also discuss ways the interpersonal conflict could have been handled differently. In the beginning he stops a motor vehicle because the occupants of the vehicle were African American this was stereotyping. John the cop was basically beginning stereotyping this lady. Stereotypes are often negative and reflect prejudices, preconceived opinions of dislike, hostility, or unjust behavior. Schemas, on the other hand, do not necessarily have negative connotations (Sole, 2011). He wanted to show that he had control over the African American couple that he had stopped. His hold motivate was to show the couple that he was superior to them and that he could do as he please to them. He made the husband feel...
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...Interpersonal Conflict in Film The movie I chose to watch was Crash. This particular movie was full of a lot of stereotyping. It judged people a lot on their race. I had never seen this movie before so I found it interesting that it was so racist. There were many scenes that had interpersonal conflict in them. The one that stands out the most to me is when Sandra Bullock’s character got into an argument with her husband about wanting the locks changed again the next day; while there was a guy that she assumed was part of a gang was there changing the locks. She was stereotyping the guy that was changing the locks because he was Mexican. She assumed that he was part of a gang and was going to have copies of their house keys made and passed out to his buddies so they could come and rob them. Sandra Bullock’s character was very upset because she and her husband had just been held up at gunpoint and their vehicle stolen from them. Her husband was the district attorney of Los Angeles in this movie. Sandra Bullock’s character was upset with her husband for not showing concern over her feelings about wanting the locks changed again in the morning since they were currently being changed. He told her she was over reacting. She told him that she was scared because she had just been carjacked at gun point and she knew it was going to happen when she saw the black guys on the street. But he told her that she had a rough evening and that she just needed to go to bed and...
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...Interpersonal Conflict in Television Seth Crozier COM200: Interpersonal Communication December 28, 2015 Elaine Phompheng In this show I believe there are many situations where there are indications of interpersonal conflict. In the episode that I watched, it touched on quite a few conflicts that were very easy to catch after reading the chapters. As we saw in Chapter 8, extending social support to another, can backfire and make things worse if the person in need does not view it as being helpful or sees it as a form of over support (Bevan, Sole, 2014). There is one specific case in particular that I would like to discuss in this essay. The relationship between two adults, father and son who are over the age of fifty. Interpersonal conflict in television series is just the same as in real life. Conflict is personal and it might be defined as an angry disagreement. “When conflict erupts, emotions are involved, and the relationship can be threatened if the conflict is not resolved amicably” (Bevan, Sole 2014). In the television series NCIS, there was an interpersonal conflict between two people. The conflict was caused by miscommunication. In any relationship communication is a key role. When entering a relationship or having any existing relationship you need to be able to effectively communicate. If you do not communicate effectively then that will cause the relationship to have interpersonal conflict. The main character in the T...
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...Interpersonal Conflict in Spanglish Dolores Franquiz COM200 Instructor: Katherine Tracy September 30, 2013 The film Spanglish portrays many different interpersonal conflicts among the characters. Interpersonal conflicts is between two or more people it can be personal, an angry disagreement. Conflict can involve emotions and feelings and in the film Spanglish both of these where discussed. (Making Connections: Understanding Interpersonal Communication; Kathy Sole) The first conflict that is evident throughout the film was the language barrier and different cultural background. In the film one of the most noticeable conflicts occurs between Flor, the house keeper, and Deborah, the mother. The movie is constructed on the struggles of relationships, with others characters of the film and within themselves. Flor's personality and parenting methods conflict with Deborah's approach. This conflict resulted in a personal and cultural battle. The conflict between Deborah and Flor increases over time because Deborah is neurotic and her behavior is often irrational and it is upsetting to both the Clasky family and Flor. Flor speaks no English when she starts to work for the Clasky family as their housekeeper which presents a challenge and it is also another form of conflict. The Clasky’s have two children, George and Bernice, the famous chef and father John played portraed by Adam Sandler and, the alcoholic grandmother, Evelyn. During the summer the Clasky’s rent a summer...
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...Recently, tensions have risen between employees in the patient accounts department due to personal conflicts. Confrontations between employees have disrupted the work environment, teamwork is diminishing, employee morale is decreasing, and managers are lacking the tools needed to address and solve these issues. Lack of managerial assistance in solving conflicts among employees also seems to be a problem. Shaun Walder, Director of Patient Accounts, does not like to get involved and rather have the employees work it out amongst themselves. These problems become related because if managers do not get involved, employees will continue to disagree with one another, and the issues are never addressed properly. That brings me to the purpose of this paper. How can managers effectively resolve interpersonal emotional conflicts? Literature Review Interpersonal conflict can be described as conflict between two or more individuals who are in a disagreement with one another. Emotional conflict can be described as conflict that involves interpersonal disputes that occur due to feelings of anger, mistrust, fear, dislike, and resentment. Emotional interpersonal conflict is most common amongst teams, co-workers and between management and subordinates (Schermerhorn et al., 2005). Personal conflict can occur between individuals or groups. However, the distinguishing trait of personal conflict is that it is based purely on negative feelings about another individual or group, and less on substantive...
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...Conflict Management Conflict is as inevitable in a project environment as change seems to be. When project team members interact during the course of completing their tasks and responsibilities, there is always a potential for conflict. In fact, it is virtually impossible for people with diverse background skills and norms to work together; make decisions, and try to meet project goals and objectives without conflict. “Project managers must identify, analyze, and evaluate both positive and negative values of conflict and their effect on performance.” (Dixon). They must learn how and when to stimulate conflict and how to use it to increase the performance of project team members. Conflict need not have destructive consequences. Attitudes and conflict management styles play an important role in determining whether such conflict will lead to destructive or mutually beneficial outcomes. The response to conflict in the traditional view is to “reduce, suppress, or eliminate it.” (Dixon) The manager is responsible for freeing the project of any conflict, often using whatever is needed to approach and fix the conflict. Although that approach only works sometimes, it is not generally effective; when they are suppressed, the root causes cannot be identified, and the potentially positive aspects of conflict cannot emerge. This traditional view of conflict is still widely held because industrial and business institutions that have a strong influence on our society concur with it. “This...
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...Communication plays a central role in handling conflict. The word conflict nowadays becomes synonymous with most departments within an organization. It's paramount to remember that there are many strategies we can use in conflict situations, but each of us tends to habitually use some strategies more often than others. Throughout this paper I will discuss my primary conflict management style (Collaborator) down to my lesser preferred style (compromiser, controller, accommodator, and avoider). Conflict is an interactive process between two or more parties that requires effective human interaction. The Conflict Management Strategies we can choose from in situations are as follow: • Controlling - using formal authority or other power that you possess to satisfy your concerns without regard to the concerns of the party that you are in conflict with. • Accommodating - allowing the other party to satisfy their concerns while neglecting your own. • Avoiding - not paying attention to the conflict and not taking any action to resolve it. • Compromising - attempting to resolve a conflict by identifying a solution that is partially satisfactory to both parties, but completely satisfactory to neither. • Collaborating - cooperating with the other party to understand their concerns and expressing your own concerns in an effort to find a mutually and completely satisfactory solution (win-win). Research on conflict management styles has found that each of us tends to use one or two of...
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...FOUNDATIONS OF CONFLICT MANAGEMENT Abstract The effect of interpersonal conflict on team performance will be examined, in terms of the most salient types of conflict in the workplace; whether the Chinese setting can be generalized to U.S. work environments; and recommendations for conflict resolution remedies in the workplace. Introduction Disagreement and differences of opinion are regular occurrences not only in the workplace, but in our everyday lives. In fact, disagreement is often the vehicle by which creative and cutting edge ideas are generated. Conflict is something different altogether. Where disagreement can be an expression of confidence, enthusiasm, or caring, conflict is an expression of frustration, self-consciousness, and anger. It is important to identify workplace conflict, understand how it arises and how to most effectively resolve it. Recognizing and understanding what causes conflict in the workplace during its early stages, is the key to a quick resolution of the issue. Types of Conflict The most salient types of conflict in the work place can be categorized as “substantive conflict” and “personalized conflict”. Substantive conflict deals with disagreements among members of the organization about the content of the tasks being performed or the performance itself. The conflict occurs when the members meet a specific challenge and cannot agree on the cause or a proper solution. The differing views may be based on personal opinion,...
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...Introduction: Conflict occurs between people in all kinds of human relationships and in all social settings. Because of the wide range of potential differences among people, the absence of conflict usually signals the absence of meaningful interaction. Conflict by itself is neither good nor bad. However, the manner in which conflict is handled determines whether it is constructive or destructive (Deutsch & Coleman, 2000). Conflict is defined as an incompatibility of goals or values between two or more parties in a relationship, combined with attempts to control each other and antagonistic feelings toward each other (Fisher, 1990). The incompatibility or difference may exist in reality or may only be perceived by the parties involved. Nonetheless, the opposing actions and the hostile emotions are very real hallmarks of human conflict. Conflict has the potential for either a great deal of destruction or much creativity and positive social change (Kriesberg, 1998). Therefore, it is essential to understand the basic processes of conflict so that we can work to maximize productive outcomes and minimize destructive ones. This paper will briefly describe some common sources of conflict, the levels of social interaction at which conflict occurs, and the general strategies of approaching conflict that are available. There is an old Chinese curse which states, "I curse you--may I you live in an important age." Indeed, we do live in an important age, saturated with many forms and intensities...
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