...After watching the video "Making Ethical Choices," I must say that Brian shows no ethics whatsoever!! Brian's emotional intelligence(the ability to recognize, interpret, or respond appropriately to his emotions or other people), mindfulness(a manner of acting and interacting with your immediate environment), ethics(showing standards for right and wrong, good and bad, and moral and immoral), and competence(the ability to accomplish your goals) were totally absent from the whole scenario. Brian's behavior needed addressing, he is sexist(comments about the vendor he took out), Brian steals from the company(time, gifts, and money), he is insubordinate(referring to the boss and his golf outing), and he appears to be a racist(comments about Tiger Woods wannabes). Brian is not only showing that he has no respect for ethics; he seems to be teaching his son the same way(doing his son's school report). Not only this, but he tries to sway Regina to join him by saying(she should ease the tension during these tough economic times by taking things from the company). That is wrong on so many counts, but, some people do not want to drown by themselves, so they try to pull others into their mess. Regina was right on point, bringing to Brian's attention the company policy and memos that were sent out regarding the freeze on accounts, she also lets him know that petty cash is not for personal use. She also told him in no uncertain terms that all employees do not steal from their companies(pens...
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...Assessment Task Number 1 BSBHRM405A Support the recruitment, selection and induction of staff Assessment task 1 Shift Supervisor for Star Industries – Interview Portfolio RECRUITMENT AUTHORISATION REQUEST Recruiting will not commence until this form is completed and approved with a Position Description Attached. Date: 09/02/2014 Business Unit: Star Industries Department: Manufacturing Job Title: Shift Supervisor Oracle Cost Code: N/A √ Tick If New Position Replacing Existing Staff Member Name of Present Incumbent: (the person holding the position leaving) Mr Bob Brown__________________________________________________________ Position Reports to: Plant Manager NSW – Gary Denver Proposed Salary: $48,000 - $52,000 Existing Staff Salary: $50,944.40 Target Starting Date: 09/04/2014 Length of Probationary Period: 3 Months Recommended By: Gary Denver Date: 09/02/2014 Department Head: Jim Saunders Date: 09/02/2014 HUMAN RESOURCES Human Resources Advisor: Date: 09/02/2014 AUTHORISATIONAuthorised :Jim Saunders Date: 09/02/2014 (Managing Director of Business Unit): Al Perez Position Description POSITION TITLE:Shift Supervisor DIVISION:Production DEPARTMENT:Manufacturing RESPONSIBLE TO:Plant Manager Production of awnings. Ensuring stock control and stacking and re-stacking of product in warehouse. Maintenance of all plant and machinery. Liaise with suppliers and...
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...transferred? What is the role of the multipliers? Brand: Home Depot Marketing Program Investment: This is the first stage in the brand value chain. Home Depot began promoting early this year because of the early spring, advertisements about getting the yard ready for the summer and starting home improvement projects. Although Home Depot has started early advertising this spring does not necessarily guarantee success. Program Quality Multiplier: The quality of the marketing campaign can be based off of four main factors clarity, relevance, distinctiveness and consistency. Home Depots marketing campaigns are geared toward seasonal changes. The commercials clearly portray what projects need to get done and they offer discounts and specials on those items to bring in business. A marketing campaign that touches on all four factors makes a definite ROI. Customer Mind-Set: The customer mind-set is anything that consists in the minds of the consumer with respect to a brand: thoughts, feelings, experiences, images, perceptions, beliefs, and attitudes. Home Depot has created an image of their store. Customers know that Home Depot is a place to go for all your home improvement needs. They offer competitive pricing, knowledgeable staff, friendly service, clean environment, variety of products and flexible store hours. Marketplace Conditions Multiplier: There are four major players here in the Midwest and those are Home Depot, Menards, True Value, and Lowes. All have heavily...
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...Home Depot vs. Lowe’s Retail Home Improvement Financial Analysis Background Introduction The home improvement sector of the economy is large with two major players in the industry and with many smaller local and regional competitors. These two major competitors are Home Depot and Lowe’s. These two companies account for over $110 billion in total sales each year. Even though sales have gone down over the past few years due to the downturn in the economy they have not gone down nearly as much as home sales and this is due to more people deciding to do more home improvements to their own home then buying a new home. Both of these companies have been able to keep up sales and increase them year over year by improving current stores and at the same time expanding both here in the United States and overseas. Company introduction Home Depot The Home Depot also known as Home Depot is a retailer of home improvement and construction products and services. The Home Depot was founded in 1978. The Home Depot operates 2,242 stores across the United States in all 50 U.S. states, the District of Columbia, Puerto Rico, the Virgin Islands and Guam. Sales within the United States were over $77 billion in 2010. The Home Depot also operates internationally in Canada, Mexico and China. Lowe’s Lowe's Companies, Inc. is a retail home improvement and appliance stores and also does construction. Lowe’s was founded in 1946 in North Wilkesboro, North Carolina. Lowe’s operates 1,710 stores...
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...A Strategic Analysis of Home Depot GM599 A Strategic Analysis of Home Depot Introduction The Home Depot (NYSE: HD) is a home improvement, construction products and services retailer operating over 2,000 big-box stores in the United States and abroad. The Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank with the vision of one-stop shopping for do-it-yourself (DIY) customers, installation services for do-it-for-me (DIFM) customers and competitive products for the professional market. Their DIFM installation programs include products such as carpeting, flooring, cabinets, countertops, and water heaters. In addition, the company provides installation of various professional products like generators and HVAC systems. The Home Depot developed strategic product alliances directly with industry-leading manufacturers to deliver the most exclusive assortments to customers. Through a combination of national brands and proprietary products The Home Depot exclusively carries several major brands, including: BEHR Paint, G.E., Martha Stewart Living and Thomasville, which sets the standard for the do-it-yourselfer and the professional contractor. The Home Depot revolutionized the home improvement industry by bringing the know-how and the tools to the consumer and by saving them money. According to the founders, the customer has a bill of rights at The Home Depot, and this entitles the customer to the right assortment, quantities and price, along with trained associates...
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...Homeowners of home 25 years and older have placed maintenance and remolding repairs back on top of their to do lists . Owning a home comes with required structural upkeep. However, knowing where to begin with home repairs is very important to the home's return on investment value. Some recommended repairs homeowners should not over look include foundation stabilization, uncontrolled flowing water, pest infestations, and the appearance of the structure inside and out. Some homeowners have problems deciding where to begin their household maintenance. Regardless to any home make-over, homeowners should analyze all key parts in the investment makeover. Furthermore, knowing the estimated cost of repair and material, knowing how the task will get completed and have an expectation for quality of work are significant. According to the text, "Critical thinking is the process of gathering information, analyzing it in different ways, and evaluating it for the purpose of gaining understanding, solve a problem, or making a decision" (Carter, 2007, p. 78). In completing home repairs, a homeowner should know the current appraised value of the property and which repairs will add return on investment value. The text points out a seven step process to solving a problem. In using these steps, a homeowner will analyze the property and gather information about the home in its current state. Create a possible strategy plan to complete repairs. Evaluate each strategy solution proposed...
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........................................................................... 22. SECURITY ANALYST’S REPORTS: .................................................................... 25. DIVIDEND and CAPITAL STRUCTURE: .............................................................. 26. CORPORATE GOVERNANCE: ............................................................................ 28. MERGER and INTERNATIONAL STRATEGY: .................................................... 29. REFERENCES: ..................................................................................................... 30. EXECUTIVE SUMMARY: The attached report analyzes the financial position of The Home Depot. Home Depot (HD) is the largest U. S. home improvement retailer as well as the fastest growing retailer in U.S. history. The company was founded in 1978 by four gentlemen who had a vision for a one stop shop for do-it-yourselfers. The company’s headquarters is in Atlanta, Georgia and has...
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... Home Depot Incorporated Home Depot is a retailer, which is one of the fastest Corporations in the United States. In the early 80s, the company went public with NASDAQ and join with the New York Stock Exchange. There was a tremendous growth in the company between the 80s and 90s. Home Depot began putting home improvement centers in Canada in 1994 and Mexico in 2001. The company expanded the business to China forming a 12 store chain called The Home Way in 2006. The company also develops a strategic alliance with manufacturers leading in the industry to give customers exclusive products. Home Depot advertises different national brands to set standards for the merchandise use by professional contractors and customers. Home Depot has offices in China, Canada, U.S., India, and Mexico. The company is enhancing the relationships between the customers and the manufacturers and changing the customer’s confidence in the international suppliers. The two largest companies in the industry, which is Home Depot and Lowes, are the high entry barriers. These companies hold the high cost to maintain the success factors with other companies. The home improvement industry key factors for success are to sell products, meet reasonable pricing, and distribution in the company (Home Depot History, 2013). Home Depot and Web Use The challenge that Home Depot faces is finding for a way to expedite assess of the strategic information between the store managers and district manager. The...
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...Operation Management The value proposition of Home Depot is to bring unparalleled value to its customers who will most likely make decisions based on value, the best level of customer assistance, convenience of store location and wide assortment product offering. By solving their customer’s home improvement dilemmas, Home Depot offers a unique shopping experience by using the it's own operation strategy to deliver it’s value proposition and meet demand. The home improvement industry is one of the most rapidly growing industries in the world. The global home improvement market is expected to grow at a yearly rate of 2.5% between 2010 and 2015, according to Market Line. The market has a predicted 2015 worth of almost $678 billion. In 2010, building materials led the overall market, generating $389 billion in profit, or 65% of the overall market. So the market demand of Home depot is predictable. According to its 10-K report, “We buy our store merchandise from suppliers located throughout the world and are not dependent on any single supplier. Most of our merchandise is purchased directly from manufacturers, which eliminates ‘middleman’ costs” (Home Depot Inc, 2010). This suggests that due to the diverse supply chain and many suppliers, there is no threat of bargaining. Home Depot also “formed strategic alliances and exclusive relationships with selected suppliers to market products under a variety of well-recognized brand names” (Home Depot Inc, 2010). This suggests that...
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...Purpose. There are many reasons to conduct chart reviews such a required by a regulatory agency, justification of billing, and research. Another frequently used purpose of a chart review is to assist in measuring quality of care. This measurement is then used to help determine if a change in process is needed to improvement patient outcomes. There are several models used in process improvement including Juran’s Universal Sequence for Quality Improvement, the Seven-step problem-solving model, FOCUS-PDCA and Six-Sigma DMAIC (Langley, Moen, Nolan, Nolan, Norman & Provost, 2009). Chart reviews can be an integral step in all of these models in gleaning data to measure the depth of the problem or if it even exists. This paper will compare the advantages and disadvantages of reviewing charts, describe the basic considerations in performing chart reviews, and describe issues that can threaten the validity of data. Lastly, this paper will look closer at the Six-Sigma DMAIC process as this is the methodology used to guide process improvement in the facility for which this information is being obtained. Background. In 1966, Donabedian stated that the quality of health care is measured by structure, process, and outcome observation. Structure measurement includes resource quality, availability and accessibility (Donabedian, 1966). Process measurement looks at the health care services that clinicians and providers deliver (Donabedian, 1966). Outcome measurement is the end result...
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...Home Depot popular concept of “do it yourself” for clients seeking to build, repair and improve their homes. Home Depot stores were equipped with a wide range of home improvement products and knowledgeable staff are ready to help customers choose the right products, tools and materials, and even explain how to use them. To some extent, Home Depot store managers “do it yourself” as well. For the first 20 years, Home Depot has been known for its entrepreneurial spirit and launched, and unofficially. Store managers who wanted to be an expert in home improvement, made their goods-planning decisions and have considerable autonomy in running their shops. Purchase was decentralized. As it grew in size, many companies believe that a more disciplined approach to operations will be important for future growth. In 2000, the company has hired Bob Nardelli, a former executive GE, to bring change. As chairman and CEO Nardelli centralized sales and purchases and brought technological discipline to store operations, simplification and standardization of processes and product implementation Six Sigma quality methodology. Nardelli changes led to higher profitability. However, the stock Home Depot has remained almost unchanged during his term in office, and some aspects of customer service significantly affected. These results raise an important issue not only for Home Depot, but also for other companies in which employees perform as routine associated with the production of non-standard measures...
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...Every family has a different culture, with different choices and different traditions. When it comes to taking care of old parents, the case is no different. In the short story ‘The Third Dumpster’ written by Gish Jen, we meet two brothers and their struggle to make the perfect nursing home for their parents. The short story deals with the two brothers, Goodwin and Morehouse, who have bought an old poor home on auction for their Chinese parents to live in. Their parents have been living in the US for the past 50 years, although they do not like the culture or the food for that matter. Goodwin and Morehouse are to renovate the old home, so that it becomes livable and at the same time make their parents actually like the US. The house was a bargain for the two brothers; it was close to their home and the house is in one plan, which makes it easy for the parents to cope. In spite of the two brothers effort, the parents are not pleased. The short story starts in media res, just after Goodwin and Morehouse has bought the house. We are presented to the story, almost without any insight information about any of the characters; the only thing we know is that Goodwin and Morehouse are brothers. The story is being told by a third person narrator, through the eyes of Goodwin, which means we only get an insight in his thoughts and feelings. Every culture has a tradition on how to properly take care of old people who no are able to take care of themselves. In America there is...
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...Products and Services For most people, their home is the biggest financial and emotional investment they make. Through a variety of innovative merchandise and services, The Home Depot’s goal is to help consumers create the home of their dreams whether they want to do it themselves or have it done for them. In addition we offer specialized support and services for professional contractors and tradespeople to ensure they have the right tools and supplies for the job site. Products: Our store inventory consists of up to 40,000 different kinds of building materials, home improvement supplies, appliances and lawn and garden products for all of your project needs. Selections may vary from store to store because The Home Depot stores are always stocked with merchandise that is localized to match your area's specific market needs. We even offer a low price guarantee to beat anyone's advertised specials. And if for some reason you can't find it in the stores, we offer 250,000 other products that we can special order for you. Services Home Services Instead of doing it themselves, many customers choose to have qualified professionals complete home renovation projects for them. The Home Depot Home Services offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding. Customers can call 1-800-HOMEDEPOT to schedule a free in-home consultation or learn more...
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...necessary to ensure individual and organizational goals are met. The process of assessing an employee’s performance, managing employee opportunities and identifying areas of weakness is evaluated and handled in the performance improvement plan (PIP). The PIP spells out the areas of need, determines goals to improve these areas, and develops training and educational needs associated with successful performance enhancement development. The PIP addresses both the areas of behavioral and performance. In the reflection, Team “D” will address training and development and the PIP process in more detail to gain a better understand of the process. Assessing, implementing, and re-evaluating behaviors and goals will be addressed. Training and development of an employee are closely related but also very different. The goal is to achieve the tasks the organization requires and improve upon productivity and efficiency. The training process of a new employee is a requirement of his or her orientation. The employee will need to understand the roles and responsibilities of his or her job (Difference Between, 2011). According to Difference Between (2011), “Training makes an employee more productive for the organization and is thus concerned with his immediate improvement” (para. 1). The development of an employee is...
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...Home Depot Business Environment The Home Depot is the world’s largest do-it-yourself home improvement retailer that was founded over thirty years ago in Atlanta Georgia by Bernie Marcus and Arthur Blank (The Home Depot, 2011). Through the lifespan, The Home Depot expanded from a two store operation into the fourth largest grossing retail store as reported by the Fortune 500 listings (CNN Money, 2012). Strategies like price matching, environmentally friendly supplies, introducing Home Depot brands and services, and offering clinics to patrons assisted in Home Depot dominating the do-it-yourself home improvement market. Throughout the lifecycle of Home Depot there have been numerous changes; markets, consumers, direction, and leadership to name a few. Home Depot made adjustments along the way and endured the constant waves of change and in the process developed the orange blooded culture enjoyed by employee and customer. Things change and the Home Depot understand this simple value, but constant is the orange apron and everything it stands for. To date the Home Depot remains a sound corporation even through the recession and unfavorable markets and is in a prime position to generate stronger ROA, ROIC, and ROE measures relative to their closest competitor Lowe’s (Sozzi, 11/2). The pages that follow will analyze The Home Depot and examine what differences it has from the closest competitors. Taking a brief look into the culture behind the store, how Home Depot...
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