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For a business to be successful, the managers need to be leaders and team players at the same time. Russell Stover, the General Manager of BMW of Nashville effectively acts as both boss and team member for all of his associates. Through the interview process with Mr. Stover, we learned what it takes to be a manager. Consistency, communication, and enthusiasm are traits to describe his managerial style that would work for anyone in any work environment. By applying textbook ideas to real-world people and situations, connections are made from the classroom to the workplace.
Russell Stover has an interesting background that is full of exhilarating events. Becoming the GM in BMW of Nashville during 1995, Russell has seventeen years of top management experience. Prior to starting with BMW in 1992 as a new car sales manager, Mr. Stover spent three years as the manager for a Mercedes dealership. At this point in his life he discovered that his passion and favorite cars to sell were dealing with high-end European cars because of the clientele. In order to build up his proficiency and understanding of the car business, Russell hopped around minor car dealerships in Tennessee before he landed at Mercedes. Russell Stover dropped out of his second year at Middle Tennessee State University because the learning concepts were not for him. Oddly enough, after his short stint in college he got a job with Russell Stover Candy Company. Due to his name and likability, Russell was able to meet the president of the company and develop key skills he currently uses.
In chapter one an organization is defined as a collection of people who work together and coordinate actions to achieve goals. Management is in charge of guiding its direction. As a GM, Mr. Stover makes decisions daily demonstrating the importance of his personal philosophy. Since beginning his career in sales, he has