Human Services Professions

Tony Ledwell

Walden University

Case Management can help many individuals retrieve access to any services that they are in need. This includes Medicaid waiver, financial benefits, social clubs, health care, affordable housing and vocational training programs. The goal of case managers is to teach those who need assistance to manage their own lives, but to support them when expertise is needed or a crisis occurs (Woodside & McClam, p. 20, 2011). Every client benefits from this service because they reach a high-level of wellness and self-management. When a case manager takes on a client, they help them achieve communication, planning and education. This makes the workload easier for the client because the case manager is making sure the providers are safe, effective, efficient and client centered. Normally case managers provides services in the clients home or community site and they could meet once or twice a month to go over new information or help target basic living skills, transportation, therapy, and legal services. The Case Management role appeals to me because you get to see how fortunate your life is and you never want to take anything for granted. After being around case managers I get to see first hand how they incorporate their own style to fit the clients needs and most professionals use their own personal experience while others may have learned through formal trainings. Being a case manager you get to enjoy the position you have because clients can tell if you’re going to help them or your just their for your hours to assess the situation. Some professionals I know they show great body language because it’s the most powerful nonverbal communication form. Touching you can communicate tenderness, interest, trust and warmth. Some people differ from this communication but most case managers I know they use this