...Introduction to Management |Main objectives |This course addresses the basic concept of management, the roles of the manager, and the changing nature of both the organization and | | |management. | |Description |The course explores and focuses around the managerial functions of management: Planning, Organizing, Leading and Controlling. The course is | | |designed to provide basic skills required in management, how the principles of management developed, the necessary attributes of manager, | | |and coverage of significant management theories. The course will also serve as an introduction to mini case studies, which involves each | | |group working as a management team. Learning in the class will be facilitated through the use of vehicles such as textbook readings, class | | |discussion, exercises/activities, cases, self quizzes and lectures.. | |Student's task |- Attend more than 80% of contact hours in order to be accepted to the final examination | | |- Actively participate in class activities ...
Words: 256 - Pages: 2
...Introduction to Management – Journal The module of Introduction to Management caught my mind as I felt that if I learn what it takes to have good management, in future I could be able to have good management over my own company or even be a capable manager in other companies. My first lesson for Introduction to Management. I learnt about Evolution of Management and Management’s Culture on the first lesson. At the start of the lesson we were being asked to define the difference between efficient and effective. In my first thought was that the two words have about the same meaning. But I was enlightened that Efficient was to minimize wastage of resources, uses less resources to produce more and Effective was to meet goals to sustain competitive advantage. Management is working with people, resources to achieve organization goal efficiently. I learnt to define whether a manager has leadership and good management. Therefore I have determined that my manager have good management skills but a lack of leadership. Not only I was introduced to the four functions of management Planning is to define goals and establish strategies, Organizing is to assemble resources, Leadings is to lead employees to excel and Controlling is monitoring of work being process. I was introduced to many famous people who were successful in managing and the management evolution and how they manage in the past from before 1800’s to beyond 2000. Today’s lesson was about Ethics, Corporate Social Responsibility...
Words: 1135 - Pages: 5
...What is management? How can it be useful in any context? Introduction to Management Divyansh Narang 14PGIM12 Term 0 21 July, 2014 Management Management is the process that plans, drives, controls and oversees all activities to achieve desired results while maximizing effectiveness and efficiency. Management is inherent in every phase of day to day life. It is important, useful and omnipresent. Every activity that an individual or an organization does, it does to achieve some objective. Management is the process that makes sure that the activities of the individual or the organization proceed in the direction of achieving that objective. It is a function that controls and drives the process of conversion of resources, both human and physical into products and services. The Need for Management Without proper planning and structure, the chances of success, the efficiency and the effectiveness decrease drastically. Management ensures proper planning which increases the chances of achieving the desired results. It also specifies what is to be done, if results don’t coincide with expectations. Also, over time, individuals lose motivation and get distracted or the activity digresses from the intended direction and loses its view. Management ensures that the individuals stay focussed and motivated, and the direction of work stays true to its predefined purpose. Functions of Management Planning Planning is the function of management that lays out the basic designs...
Words: 1140 - Pages: 5
...Why do organization bring in outside consultant to manage the organizational change process ? Change management is essential for organizational development in dynamic environment. Any change is likely to be resisted by the employees, if their confidence in the organizational system evaporate. The role of external change agent is to establish the faith and confidence of the employees on the organizational management system, as a first step. Effective change management depends on absorptive capacity of the organization and adaptive skill of the employees. The same may be assessed and suitable measures may be suggested by the external change agent. Further organizational architecture and agility are important factors in quick decision making and adaptation to change. The external change management agent may study and suggest the suitable measures for improvement. Introduction to change management Change is only permanent feature of our life. Life of individuals and organizations are evolving ever since their creation. Modern companies are in a state of cultural change. From working more or less alone to solving specific tasks, we are now required to work in an interdependent way. Teamwork is vital. These changes require that we change what we expect from the co workers. We have to change the values we highly believe. Values like awareness, teamwork, tolerance, responsibility and information are paramount - just as flexibility and change readiness. Team work make in imperative...
Words: 4458 - Pages: 18
...Review of Management Articles Article assigned ANALYSING the thinking of F.W. Taylor using cognitive mapping Introduction Scientific management is one of the three major branches within the classical approach to management. Although the concept was suggested approximately a century ago, it still makes a significantly important role in 21st century management with new conditions and a considerable number of challenges. Frederick Winslow Taylor who was regarded as the father of scientific management suggested his concepts in 1911. Scientific management is defined as a theory that emphasises careful selection and training of workers, and supervisory support (Taylor, 1911). Taylor (1911) believed that precise procedures that were developed after careful study of an individual at work should replace the tradition on decision-making. The purpose of this essay is to review three articles that analyses the Taylorism and present how Taylorism is applied in current management sphere. Analysis of Assigned Article Cossette, P. 2002. Analysing the thinking of F.W. Taylor using cognitive mapping. Management Decision, 40 (2): 168-182 The author of this article used the cognitive map and the Decision Explorer to present and analyse the thinking of F.W.Taylor to produce a more in-depth and detailed knowledge and understanding of his ideas. Cossette (2002) demonstrated that the two key variables in Taylor’s scientific management were “Maintenance of a rapid pace…Loafing or soldiering”...
Words: 1561 - Pages: 7
...Choose any company of your choice. The company can operate in the international environment or in the domestic environment. The company can be from any country. Write a strategic management report based on details shown in the table below. Your report must include all factors stated below. You must use terms found within the study of management. You are encouraged to look up various textbooks and journals to further explore these terms and to gain additional knowledge on management to develop your knowledge and the quality of the assessment. Description recommended word length 100 1 Introduction of the company, the nature of its business and 2 Formulate a SWOT (Strengths, Weaknesses, Opportunities & 3 Provide a scope of the External Analysis (General any other relevant facts Threats) analysis in table format of the chosen company. Environment) of the company based on the following factors: 3.1 Political 3.2 Economic 3.3 Socio-cultural 3.4 Technological 3.5 Environment 200 350 KAPLAN HIGHER EDUCATION – GDip/ITM/2014/V1.3.0 171 INTRODUCTION TO MANAGEMENT 3.6 Legal 4 Provide a scope of the External Analysis (Competitive Environment) of the company based on: 4.1 Intensity of rivalry among competitors 4.2 The threat of new entrants 4.3 The threat of substitutes 4.4 Suppliers 4.5 Customers 350 5 Provide an internal environment analysis of the chosen company based...
Words: 273 - Pages: 2
...Maslow’s Hierarchy of Needs A Case Study of The Impact of Solar Panel Production At Better Power Introduction Better Power is a company recently established in Australia with the aim of distributing power to Australian households from greener energy sources such as solar farms and wind mills. Better Power has reported a 30% decrease in output that has negatively affected sales and backorders. This has resulted in low staff morale and increased job insecurity. In this case study, I will discuss important motivation tools such as empowerment, self-improvement and life enhancement, and also how to apply them at Better Power based on Maslow’s hierarchy of needs theory. Motivation Motivation is an internal and external process that stimulates the needs and energy in individuals to be more interested and committed to a job in order to achieve an objective. There are two types of motivation namely, Intrinsic and extrinsic motivation. Intrinsic motivation is internally driven by an enjoyment or having by having an interest in a task. Extrinsic motivation is when an individual performs a task in order to gain a reward such as money, promotion or fame (academia 2014). There are several theories that attempt to explain motivation; these include Maslow’s hierarchy of needs, McGregor theory X and theory Y, Herzberg’s two-factor theory, Alderfer’s ERG theory, Self-determination theory, Temporal motivation theory and Achievement motivation theory. Maslow’s hierarchy of needs...
Words: 1457 - Pages: 6
...1 Introduction to Management and Organizations 3. What Is Management? 4. What Do Managers Do? 5. Evolution of Management 6. Why study Management? 1 What Is An Organization? 2 Characteristics of Organizations • An Organization Defined –A deliberate arrangement of people to accomplish some specific purpose (that individuals independently could not accomplish alone). 3 Who Are Managers? 4 Classifying Managers • Manager –Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished. • First-line Managers – Individuals who manage the work of non-managerial employees. • Middle Managers – Individuals who manage the work of first-line managers. • Top Managers – Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization. 5 6 What Is Management? Classifying Managers • Managerial Concerns –Efficiency • “Doing things right” –Getting the most output for the least inputs –Effectiveness • “Doing the right things” –Attaining organizational goals 7 8 What Do Managers Do? Exhibit 1–2 Effectiveness and Efficiency in Management 9 Managerial Roles 10 What Managers Actually Do • Interaction – with others – with the organization – with the external context of the organization • Reflection – thoughtful thinking • Action – practical doing • Management Roles...
Words: 9830 - Pages: 40
...What is management? How can it be useful in any context? Introduction to Management PRASUK JAIN 14PGIM24 Term 0 22 July, 2014 MANAGEMENT Human are a social being and has various needs and desires. But since no one can satisfy all our wants we live together and work along with other people. As a result there are several types of groups, for instance, family, school, workplaces, a business firm, a cricket team and so on. However such groups can achieve their goals effectively only when the efforts of the group members are properly coordinated and controlled. This task of getting results through others by coordinating their efforts is basically known as management. Just as our mind helps us coordinate all of our activities, management helps to coordinates and regulates the activities of various members of any group. Basically management is both art and science. It is the art of making people more effective than they would have been without management and the science of how you do that. The definitions by some of the leading management thinkers and practitioners are given below: (1) Management is the art of knowing what you want to do and then seeing that it is done in the best and cheapest way. —F.W. Taylor (2) To manage is to forecast and to plan, to organise to command, to coordinate and to control. - Henry Fayol So to manage any task any manager has to go through these four stages. Management Monitor Plan Direct Organise 1. PLANNING Management starts with planning...
Words: 1590 - Pages: 7
...Fundamental Concepts about and Evolution of Management Thought 1.1. Introduction In any teaching-learning process, the development of concepts is essential and fundamental. As a field of study, management requires the development of concepts. Unless the most basic concepts of a field of study are developed at the outset, the teaching-learning process of a particular field of study would be difficult to carry out. Therefore, the first unit of this material aims at developing the most fundamental concepts about management. 1.2. Meaning of Management What is Management? Management is the process of designing and maintaining an environment in which individuals working together in groups, accomplish efficiently selected objectives. It is concerned with: 1.2.1. identifying the aims and objectives of an organization 1.2.2. implementing policies by setting procedures, programmes and strategies to help in the achievement of organizational aim and objectives; 1.2.3. brining together all the various factors of production (People, money, materials, machinery, methods, and activates); 1.2.4. making the best possible use of the factors of production; 1.2.5. exercising control over the performance of the factors of production; and 1.2.6. providing conditions in which the persons associate with the organization-owners, employees, customers, and the community at large-derive maximum satisfaction (pagare, 1981) Terry and Franklin (1997:4) define management as the distinct process consisting of activities...
Words: 14090 - Pages: 57
...Unit 7 Assignment Introduction to Management By Jill Gazelle According to our reading, distinguishing between traditional and team environments is pretty easy. Traditional managers plan and determine the work in a team environment both managers and team members jointly determine the planned work. Traditional jobs are narrowly defined and team jobs require broad skills and knowledge. Cross training in traditional roles is viewed as inefficient in a team environment cross training is the normal standard. With the traditional environment most of the information is considered the property of the management in team environment most information is freely shared at all levels. The traditional management environment focuses training on technical skills, the team environment allows continuous learning and requires interpersonal, administrative and technical training for all. Risk taking in the traditional environment is discouraged but the team environment measures risk taking and is encouraged and supportive. Traditional people work alone, team people work together. Traditional jobs are narrowly defined but team environments require broad skills and knowledge. Traditional rewards are based on individual performance, team awards are based on contributions to the overall team along with individual performance. Traditional managers determine the best methods verses the team environment where everyone works to continuously improve methods and processes. (Sayles...
Words: 851 - Pages: 4
...Diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued. The literature on diversity management has mostly emphasized on organization culture; its impact on diversity openness; human resource management practices; institutional environments and organizational contexts to diversity-related pressures, expectations, requirements, and incentives; perceived practices and organizational outcomes related to managing employee diversity; and several other issues. The current study examines the potential barriers to workplace diversity and suggests strategies to enhance workplace diversity and inclusiveness. It is based on a survey of 300 IT employees. The study concludes that successfully managing diversity can lead to more committed, better satisfied, better performing employees and potentially better financial performance for an organization. The concept of diversity includes acceptance and respect. It means understanding that each individual is unique, and recognizing our individual differences. These can be along the dimensions of race, ethnicity, gender, sexual orientation, socioeconomic status, age, physical abilities, religious beliefs, political beliefs, or other ideologies. It is the exploration of these differences in a safe, positive, and fostering environment. It is about understanding each other and moving beyond simple tolerance to embracing and celebrating the rich dimensions...
Words: 413 - Pages: 2
...Describe and evaluate the key elements of Frederick Taylor's approach to 'scientific management' and comment on its applicability in contemporary organisations. (You might select a particular industry or occupational area for this analysis). Scientific management is represented as the priority of task efficiency over the minimal socio-interaction between labourers through the segregation via skill elements (Littler, 1978). Frederick Taylor (1856-1915) describes the role of a worker to instinctively follow orders and execute them with minuscule aspects, without excessive wastage of resources (Bratton, et al., 2010). The contemporary organizations in our society are that which has abolished the traditional configuration and orientates information throughout the entire organisation, thus minimizing reaction time to various stimuli (L, 2012). As technology improves, ease of communication and transport has significantly reduced lag time between processes and so creates the importance of the service industry. The key elements of Taylor’s approach still applies in such organisations despite the many changes in the workplace, however, these have been modified and consequently evolved to suit the different needs and environments these organisations face. The core context of Taylor’s view on scientific management is the segregation of job responsibilities. Given the many processes it takes for a complete product to be transferred from being raw materials to the hands of the consumer...
Words: 1932 - Pages: 8
...In recent years, the tradition concepts of skill in many front line service jobs as low skill have been out of date, and clearly need to change if people want to capture the realities of work in a modern economy. Because traditionally thought that in terms of their technical aspects in many front line service job is low skilled , then actually suggest as form of skilled work since they require their employers to perform skilled emotional labor in their dealing with customers ( Bolton, 2004, Korczynski ,2005). Thus , According to Payne, he seeks to open up a critical discussion of the opinions and the key arguments of those authors who look a view the emotional labour as a form of skilled works in his article “ Emotional Labour and Skill : A Reappraisal “ was published by 2009 . Transfer to another aspects between gender and work, Leidner (1988) feels that the gender typed interaction is an expression of workers in their occupation. So, he did analysis of two highly routinized interactive services job “Serving Hamburgers and Selling Insurance”. This article explores the interrelationship of work, gender and identity. In this paper, we will have a critique in the main points of the two articles about emotional labor and skills, and the difference gender in the routinized interaction. Firstly, According to Payne (2009), the ability of front –line staff to perform emotional work, whether it takes the forms of enthusiasm, politeness or remaining calm under pressure, is seen...
Words: 1457 - Pages: 6
...The objective of writing this essay is to identify and analyse the impact of a recent specific external environment change on the organization I work for and how does it impact my particular managerial functions. I am working for British Telecom (BT), under the Security & Risk Management Portfolio. BT is offering end to end turnkey IT security solution to its customers. My role is to upsell the end to end IT security solution to the local government space to generate revenue for the company. In my essay, first of all I will be analyzing about the one recent change that comes from the task environment and I will elaborate further on the elements that will have the greatest impact from the change. Secondly, I will be using the POLC framework in my analysis. In order to execute my framework, I will wrap up my essay with some of the different skills set that required in my job. In the current situation, there are three main elements from task environments that my organization will be facing, they are Customers and clients, Competitors and Government agencies respectively. Out of these three elements, Government agencies will have the greatest impact towards my job. Recently, the Ministry of Finance Singapore (MOF) has streamlines its procurement policies in order to have a transparent procurement system among the government agencies. In order to have a transparent, open and fair competition, all IT vendors are required to submit their quotations and tender bids through a Government...
Words: 1153 - Pages: 5
