...The current issue and full text archive of this journal is available at www.emeraldinsight.com/1743-9132.htm IJMF 6,1 24 A comparative analysis of the performance of conventional and Islamic unit trust companies in Malaysia Norma Md. Saad, M. Shabri Abd. Majid, Salina Kassim, Zarinah Hamid and Rosylin Mohd. Yusof Department of Economics, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, Kuala Lumpur, Malaysia Abstract Purpose – The purpose of this paper is to investigate the efficiency of selected conventional and Islamic unit trust companies in Malaysia during the period 2002 to 2005. Design/methodology/approach – The paper adopts Data Envelopment Analysis (DEA) to investigate efficiency, as measured by the Malmquist index, which is decomposed into two components: efficiency change and technical change indexes. Findings – The study indicates that technical efficiency is the main contributor to enhancing the efficiency of the Malaysian unit trust industry. In addition, the larger the size of the unit trust companies, the more inefficient the performance. In comparing the efficiency of unit trust companies, the study finds that some of the Islamic unit trust companies perform better than their conventional counterparts. Research limitations/implications – The study is limited to five Islamic unit trust companies. Thus, the findings of this study are indicative, but inconclusive for the unit trust industry as a whole. Practical implications...
Words: 11712 - Pages: 47
...internal and environmental audits of OCBC. From these audits, he will develop a strategy to counter the strong competition OCBC is facing, both locally and regionally. The report will be discussed at an SMT meeting. Table of Contents Contents Page Memorandum……………………………………………….. 4 Appendix to Memorandum…………………………………. 9 Report……………………………………………………….. 12 References…………………………………………………... 22 Oversea-Chinese Banking Corporation Limited Memorandum To: Team members of task force From: Tan Ngiap Joo, Deputy President, member of Strategic Management Team Date: 13 June 2007 Subject: Objectives in the planning process Introduction You will assist in the planning process of OCBC as members of the new task force. In order to this well, I will outline the role objectives play in the planning process and how to set them. The Role of Objectives in the Planning Process Objectives tend to evaluate the behavior of OCBC’S employees. Its management uses these objectives to help focus on employees efforts. This is crucial because OCBC has limited resources. The objectives guide employees as well. The vision and mission are, OCBC’s highest level objectives. (OCBC’s vision is to build a high performance bank and embed itself in Asia. Its mission aims to help individuals and businesses across communities achieve their aspirations by providing innovative financial...
Words: 4129 - Pages: 17
...ϵ¡£ÓêÁÖÐÄÊ÷¾óÕ×Å-ò»¢Éúü¦¬âë´ªÒøس¤ÆÚ·¹ÇòÎñ½ÂÔ±¶º ÑÏ ¼Ó ÏÈ Æ µÄ Éú µÄ ÊÓ Õâ ¾õ ·ù ÒÕ »Êõ ×÷ ·¢ ÊÇ Ä¿ Ç° ´ó »ª Òø Ð Õä ²Ø µÄ ÖÚ Õ¹ ¡£ ÖÁ ½ñ ÒÑ Óµ ÓÐ ²Ø Æ· ³¬ ¹ý ¶à ÒÕ Êõ ×÷ Æ· Ö® Ò» ¡£ ×Ô ÉÏ ÊÀ ¼Í Æß Ê® Äê ´ú Æ𠣬 ´ó »ª Òø Рʼ ÖÕ Ö Á¦ ÓÚ Í¨ ¹ý ÊÕ ²Ø À´ 1700 ¼þ £¬ Æä ÖÐ µÄ ´ó ²¿ ·Ö ÔÚ ÊÀ ½ç ¸÷ µØ µÄ ´ó »ª Òø Ð ·Ö Ð ¼° °ì Ê ´¦ ½ø Ð Õ¹ ʾ ¡£ Ö§ ³Ö РÏÈ Éú ÔË Óà Òõ Ñô ±Ê ´¥ µÄ ¼ ÇÉ£¬ ÇÉ Ãî µØ ÒÔ È ´ø Óê ÁÖ Îª Òâ Ïó Õ¹ ÏÖ ÁË Ð ¼Ó Æ ½ð ÈÚ Ìå ϵ µÄ ÎÈ ¶¨ Óë ¹ú ¼Ò ·¢ Õ¹ Ö® ¼ä Ïà ¸¨ Ïà ³É µÄ Áª splendour of Rainforests by ngiam Kiah seng Ink and Colour on Paper Ngiam Kiah Seng received the Platinum Award in the 2010 UOB Painting Of The Year Competition for this painting. It is the design inspiration behind this year’s Annual Report. Ngiam used a yin-yang stroke technique to represent the interconnectedness and interdependence of the stability of Singapore’s financial system to the nation’s growth and development through the idea of rainforests. The rainforest trees symbolise longevity, synonymous with UOB’s long term focus on how it manages and operates its businesses...
Words: 57503 - Pages: 231
...Susilo Hatono Your Team of Trusted Specialists Steffi Tedjo Relationship Manager Teo Shih Jie Economist Benjamin Chong Portfolio Manager Lim Chang Tat Equity Product Specialist Cheryl Ong Fixed Income Product Specialist Natasha Wan Alternative Product Specialist 2 1 11/4/2011 Agenda for today’s meeting INTRODUCTION INTRODUCTION + + MACROMACROECONOMIC ECONOMIC OUTLOOK OUTLOOK REVIEW OF MACROREVIEW OF INVESTMENT ECONOMIC INVESTMENT OBJECTIVES OUTLOOK OBJECTIVES - Updated investment - Updated objectives investment objectives current - Review of investments - Review of current investments - Overview of Portfolio PROPOSED PROPOSED ASSET ASSET ALLOCATION ALLOCATION Equities Equities Fixed Income Fixed Income Alternative Alternative Investments Investments - Recap of Portfolio POTENTIAL POTENTIAL CONSIDERACONSIDERATIONS TIONS + + CONCLUSION CONCLUSION 3 Macroeconomic Outlook The Current Investment Environment 4 2 11/4/2011 Global Financial Markets Will there be another global economic downturn? Emerging Markets US Economy Eurozone Debt 5 Euro-zone Crisis – An Introduction Sources of Debt Tax Evasion Debt from Olympics 2004 Pension Rights...
Words: 4279 - Pages: 18
...Name: Dinesh Jagwani Batch: BAFD2 1321A Module: Ethics in Business Studies Course: B.S.C. (Hons) in Accounting and Finance Lecturer: Mr. Daniel Chew UOB No: 12035285 Topic: Producing toys- Child’s Play? Producing Toy’s – Child’s Play? Deontological ethics are concerned with what people do and not with the consequences of their actions. It teaches some actions might be correct or wrong because of their nature, and it is the duty of the people to act accordingly, regardless of the consequences that might occur, for the good or bad. It basically means one has to adhere to the universal rules and guidelines irrespective of the consequences and act in accordance to them. Getting to the means is not important by the way or choice of getting to the mean is important. Immanuel Kant, the man who formulated this theory had a method to practice this theory and this was known as the maxims. Before testing the decisions of the product manager with the three maxims, let’s look at the decision from a business and not an ethical point of view. The product manager has chosen the Thai company and it benefits his company financially as his costs go down by 1/3 rd the price, thus making sense from a business point of view. There is another way of looking at this situation, it could be said that this decision of the product manager is providing those families with work and giving them a chance to make some money and earn a livelihood and provide for themselves. Also the decision makes...
Words: 1060 - Pages: 5
...BSS003-2 Applied Integrated Business UNIT HANDBOOK 2013 – 2014 Contents 1. KEY INFORMATION 3 1.1 Introduction 3 1.2 Key Staff 3 1.3 BREO Site 3 1.4 Teaching location 4 1.5 Pod supervision 4 2. LEARNING OUTCOMES 4 3. TEACHING AND LEARNING STRATEGY 5 3.1 Approach to Learning 5 3.2 Group Work 5 3.3 Use of Technology 5 4. TRANSFERABLE SKILLS BEING DEVELOPED 6 5. ESSENTIAL AND RECOMMENDED READING 7 6. ASSESSMENT STRATEGY 7 6.1 Overview 7 6.2 Criteria for assessment 8 6.3 Quality of work 16 6.4 A note on Plagiarism 16 7. COURSE TIMETABLE 17 8. GUIDE FOR STUDENTS ON THE UNIVERSITY’S REGULATIONS 18 9. UIF Unit Information Form 19 Unit information form (UIF) 19 1. KEY INFORMATION Unit Title Applied Integrated Business Unit Number BSS003-2 Level of Study 2 CATS Points 60 Prerequisites This module can only be taken in conjunction with level 2 modules: SHR007-2 Leadership and Management AAF002-2 Management Accounting for Business MAR008-2 Marketing BSS003 -2 Management of Business Systems and Process/Operations 1.1 Introduction This unit continues the theme of integration which underpins the level one Business Studies Programme. It consists of projects based on real cases, which enable students to apply the theories and knowledge gained from the level 2 business units in a variety of realistic contexts – in service and production based organisations. The final project will be carried...
Words: 6003 - Pages: 25
...------------------------------------------------- THE CHANGING BUSINESS ENVIRONMENT - LB5228 ASSIGNMENT TASK 2 KARTHIK NAMANI 12806313 KARTHIK NAMANI 12806313 An essay On: The rise of South East Asia and the effect of China Submitted to: Professor Chris Leggett An essay On: The rise of South East Asia and the effect of China Submitted to: Professor Chris Leggett The rise of South-east Asia and the effect of China Contents I, Introduction II, Body 1. Literature review: 2. South-east Asia Economic potentials 3. South-east Asia recent Economic performance 4. The likelihood to become significant players in the global economy Prospects and assessments 5. Implication on global economic III, Conclusion I, Introduction Asia is the most dynamic region in the world economy at present. The development of Asia is twice the rate when compared to the other regions. The policy orientation, which stresses free movement of capital, goods and services across the national boundaries are the reasons for the growth which is possible now. The economic efficiency and transfer of technology which foster shifts in productions and comparative advantages are the results of the enhancement. (Chong) Because of the Global Financial Crisis, Southeast Asia has been the Gold rush modern- day as international companies clamor to get a piece of the action. As the major part of the young population of 600million and the increasing middle class people are the...
Words: 3177 - Pages: 13
...Customer Relationship Management 1. Introduction In a world where the customer is always the king, more and more companies are going an extra mile to get to know the customers and make them feel happy. Customers want more than just courtesy of the person serving them, they want the sales representatives and the company to know them, recognize them and understand them. Here, the word "relationship" comes into place. Customers want a business relationship with the company where they can be appreciated and respected. Hence, customer relationship management, or CRM, is fast becoming one of the major elements of corporate strategies in many organizations. Already, companies such as Hong Leong Finance and UOB are pouring in millions of money into IT initiatives that will see the deployment of new servers and a CRM system. These IT initiatives are aimed at enhancing the workflow processes thereby saving time and money in the long run. 2. Definition of CRM 2.1 CRM is a strategy Customer Relationship Management (CRM), is strategic approach that combines the business processes, technology, employees, and information across an enterprise to attract and retain profitable customers. In simpler terms, CRM means putting customers at the heart of the business. 2.2 CRM is an information system CRM focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from 'all' touch or access points whether they are phone, mail...
Words: 2422 - Pages: 10
...Contents Page 1.0 Executive summary 1 2.0 Introduction 2 3.0 Business context 3 3.1 Company profile 3 3.2 Company history 4 3.3 Key management 4 3.4 Ownership structure 6 3.5 Recent financial performance 8 4.0 Characteristics of industrial market 10 4.1 Major players 10 4.2 Market share 10 4.3 Turnover 12 4.4 Industry life cycle 13 5.0 Current issues and their impact on Sino Techfibre 14 5.1 SWOT analysis 14 5.1.1 Strengths 14 5.1.2 Weaknesses 14 5.1.3 Opportunities 14 5.1.4 Threats 15 5.2 Globalisation 16 5.3 Porter’s five forces 16 6.0 Profit/loss statement 18 7.0 Balance sheet 19 8.0 Assumptions and predictions for 2010, 2011 and 2012 22 9.0 Evaluation of financial performance 22 9.1 Operating profit margin 23 9.2 Interest expense rate 23 9.3 Financial leverage multiplier 24 9.4 Tax retention rate 24 9.5 Total asset turnover 25 9.6 Return on equity (ROE) 25 10.0 Valuation process 26 10.1 Beta coefficient (β) 26 10.2 Risk-free rate (Rf) 26 10.3 Expected return on market portfolio (Rm) 27 10.4 Risk premium 27 11.0 Dividend discount model (DDM) 28 12.0 Free cash flow to equity (FCFE) model 30 13.0 Price/Earnings (P/E) ratio model 32 14.0 Net tangible asset backing model 34 15.0 Price/Book value (PBV) ratio model 35 16.0 Valuation and recommendation 36 17.0 Reference 38 18.0 Bibliography 40 19.0 Appendix 41 Executive summary This report...
Words: 8081 - Pages: 33
...MSc Health and Social Care Management Strategic Business and Service Planning Business plan for an Old Age Care Home in UK Submitted To: Marion Jackman Submitted By: Santi Thomas Date: 29th May 2015 Table of Contents 1. Introduction 3 1.1 Setting the Objective 3 2. Market Analysis 5 3. Market Strategy Plan 8 4. Operational Plan 12 5. Current and Future Financial Plan 13 6. Ownership and Commitment 14 7. Future Scenario 15 8. Conclusion 16 References 18 Self Assessment Form 21 1. Introduction In developed nations like the UK and Japan, there is an exponentially growing need of care and nursing homes for the elderly. This is because UK and other developed nations have a high percentage of ageing and mature population. Their population rate is poor and the people above the age of 45 are more than 65% of the population. This has led to a drastic change in the overall health and social care requirements in the country (Euromonitor, 2015). NHS is concerned and taking steps to fulfil this gap but it requires efforts both at public and private level to achieve this mammoth task of providing residential and nursing facilities to people above the age of 60 who are living on their pensions (Oswald et al, 2007). There are a large number of elderly people who by force or by choice live in old age care homes and hence the quality and quantity of these centres should increase manifold based on...
Words: 6105 - Pages: 25
...9-595-026 REV: OCTOBER 2, 2002 V. KASTURI RANGAN Citibank: Launching the Credit Card in Asia Pacific (A) On a rainy afternoon in 1989, Rana Talwar, head of Citibank's Asia Pacific Consumer Bank, reflected upon the 11 years that had gone by since the Consumer Bank had established its consumer business in Asia. The branch banking business operations in 15 countries throughout Asia Pacific and the Middle East projected Citibank as a prestigious, consumer-oriented international bank and as the undisputed leader in most marketplaces. With earnings of $69.7 million in 1988, and a goal of $100 million in 1990, Talwar considered the launch of a new product (credit cards) as a way of growing future revenues. (See Exhibit 1 for 1988 performance.) Cards could prove to be an excellent way to overcome distribution limitations imposed on foreign banks in the Asia-Pacific region: first, by acquiring card members, by targeting customers outside its branch business and, then, by actively cross-selling other Citibank products and services to these customers. In the past, the credit card idea had met with skepticism from Citibank's New York headquarters as well as its country managers. Many in New York considered it a risky investment. Senior credit managers questioned the wisdom of issuing cards in markets with annual per capita income of $350 and also in markets with little credit experience and hardly any infrastructure. The Citibank management recognized that the economies of most Asia-Pacific...
Words: 11045 - Pages: 45
...DELIVERING RESULTS: EVOLVING BPR FROM ART TO ENGINEERING Richard J. Mayer, Ph.D., Associate Professor Department of Industrial Engineering Texas A&M University, College Station, Texas Paula S. deWitte, Ph.D., Executive Vice President Knowledge Based Systems, Inc. College Station, Texas Abstract This chapter presents an approach to BPR that is focused on achieving results from the first stages to implementation. The engineering approach presented utilizes an integrated set of methods applied incrementally. This allows BPR practitioners to more realistically approach a project; assess its impact, duration, and required budget; and mitigate the risks of failure. We present the approach as a phased BPR methodology along with methods, proven strategies, and tools To be published in a forthcoming book on Business Process Reengineering by Kluwer. 1 2 Evolving BPR from Art to Engineering we have worked with successfully at each phase. We present motivations for initiating a BPR effort that have been shown to result in successful cases for action. We present rationale for justifying change and a method for building a business case that includes the use of cost benefit analysis in formulating the justification rationale. An approach to planning for a BPR effort is presented that uses the same methods normally applied in the BPR process itself. We cover the issues associated with setting up a BPR project including: forming cross-functional teams, and selecting method and tool...
Words: 17958 - Pages: 72
...1 INDEX Page INTRODUCTION 1. 2. YOUR CV USING THIS GUIDE TO CREATE A CV AND GETTING HELP 3 3 THE DESIGN GUIDE 3. 4. GETTING STARTED 4 Fig 1. Your Lifeline PROVIDING EVIDENCE THAT 4 CROSSES CULTURES Fig 2. Explaining Your Results COVERING LETTERS 6 Fig 3: Covering Letter Layout Fig 4: Opening Paragraph of Covering Letter Fig 5: Middle Paragraphs of Covering Letter Fig 6: Closing Paragraphs of Covering Letter CV FORMAT – 1 PAGE OR 2? 8 IMAGE AND FONTS 9 THE HEADER 9 Fig. 7: Header Fig. 8: Header plus ORGANISING YOUR MATERIAL 9 AND HEADINGS TACKLING WORK PERMIT ISSUES 10 Fig. 9 Nationality and Work Permission Data WRITING PERSONAL PROFILES 12 Fig 10. Personal Profile Statement Fig 11: Career Objective Statement Fig 12: Career Summary Fig 13: Expertise Summary BEAUTIFUL BULLETS 13 Fig 14: Bullet 1 Fig 15: A Powerful Summary SHOWING MANAGERIAL CAPABILITIES 14 REFERENCES 14 Fig 16. References SCANNING YOUR WORK 15 CV EXAMPLES PROFILE EXAMPLES EXAMPLE COVERING LETTER 16-28 29-30 31 5. 6. 7. 8. 9. 10. 11. 12. 13. 14 15. CV EXAMPLES 2 INTRODUCTION 1. YOUR CV Welcome. If you are a postgraduate student at The Birmingham Business School, one of the tasks you are likely to want to tackle is the design of a CV to ‘market’ your skills for the future. Even if you do not intend to try and seek work in the UK, you are likely to find that you can learn from the self-marketing skills our Careers Advisers and Consultants will emphasise in the workshop sessions offered...
Words: 9018 - Pages: 37
...Abstract This project was conducted to study the human resource practices that can facilitate the social service organisation to effectively align its employees for efficiently service delivery. For this purpose the HRM theories and concepts as well as the best practices applicable to social service organisations were studied. This facilitated the author to find the strategic role that the HRM can play in engaging the employees and assess how the HR can motivate them and align them towards attaining organisation goals and objectives. The ultimate aim was to evaluate how Leyton health care an elderly home care service provider in London can align its HR and attain its objectives. Interview was held for the managerial level staff and questionnaire was given to the service delivery staff of Leyton Health Care. The total samples used for the study were 12. Out of these 2 were managerial level staff and 10 were service delivery staff. Open ended questions were used for the managerial level participants of the organisation while in case of the service delivery employees, a survey questionnaire which had statements with multiple choice questions i.e., close ended questions were used. The statements that were derived were regarded as themes and the evaluation of results was made by using the method of thematic analysis. Here pie charts were used to indicate neutrality, agreement and disagreement to the statements given. The results of this project indicate that there was...
Words: 17919 - Pages: 72
...CERTIFICATE EXAMINATION IN INVESTMENT-LINKED LIFE INSURANCE PREFACE This course contains the study materials for the Certificate Examination in InvestmentLinked Life Insurance. The book may look ominously thick but please bear in mind that the market out there, both, the product producers and clients market has undergone tremendous changes in the last 15 years. The sudden deluge of information found here as compared to the earlier version is to provide a slightly higher level of understanding amongst agents, so that they can be better prepared when facing a client. The objective of this course is to provide basic fundamental knowledge of how investment-linked life insurance works and how to market it to the public. This course also introduces the agent to the world of Investment-Li n k e d L i f e Insurance sales and it is also hoped that the agents will not stop with this course but empower themselves with higher qualifications in the coming future. The Chapters in this course are designed in such a way, that a new person will get a clear picture of what Investment-Linked Life Insurance is all about and also sets a template for them to follow to a higher level in the future. It is hoped that the agents will utilise this course effectively and carry out their sales activities with stronger conviction and heightened confidence. CERTIFICATE EXAMINATION IN INVESTMENT-LINKED LIFE INSURANCE CEILLI CERTIFICATE EXAMINATION IN INVESTMENT-LINKED LIFE INSURANCE 1st Edition...
Words: 44960 - Pages: 180
