...COMM 3201: Correspondence Package During the course of your career you will be asked to communicate with internal and external customers via letters, memos and e-mails. E-mail has increased the amount of messages most employees create. Very few positions offer an administrative assistant who is responsible for creating and /or editing messages. Most positions with administrative assistants are at the executive level. All employees with a computer will likely be expected to create and respond to correspondence with minimal or no supervision. By getting the message right the first time you will save your company time, money and frustration. Due Date: Weeks 9, 10, and 11 (See DC Connect Calendar for your due date) Value: 20% (5% for each submission) Submission Format: On time: Hardcopy, in class to professor Late: Assignment Dropbox in DC Connect (late voicemail will not be accepted) You will be taught to respond to various types of requests by writing letters, memos, e-mails and creating voicemail messages. A scenario will be given for each correspondence and time given in class to work individually while receiving professor feedback. Components of the correspondence package will be assigned separate due dates. Evaluation: Letters, memos, e-mails Appearance 1 2 Content 1 2 3 4 5 6 (Clear, concise, complete) Tone 1 2 3 4 (Appropriate for purpose, professional) Mechanics 0 1.5 3 (Spelling...
Words: 334 - Pages: 2
...Marcus Brink December 8, 2014 Mrs. Misra ENOC 1101 The History of the Daytona 500 The Daytona 500 has been a world-famous tradition of Daytona Beach for decades, creating the road to fame for divers such as Richard Petty and Dale Earnhardt. The Daytona 500 attracts tourists and NASCAR fans alike to Daytona Beach every year. Ever since the original Daytona 500 was held in 1959, the Daytona 500 has inspired the dreams of drivers and race enthusiasts across the country. However, the tradition of racing in Daytona Beach began in 1903, over half a century before the first official race took place. Around this time, early racing enthusiasts discovered that Daytona Beach’s smooth, hard packed sand was perfect for testing and racing automobiles. Over the next couple of decades, the beach’s reputation grew as ambitious racers broke world records that were once thought to be impossible to achieve, and in 1936, the Daytona Road Course began to host races. Daytona Beach’s fame caught the attention of a driver named Bill France. In 1948, France met with other drivers and race enthusiasts in Daytona Beach and organized a racing committee that would be in charge of managing the races, creating a set of official rules, and planning the schedule for each season. This organization would become known as NASCAR, or the National Association of Stock Car Auto Racing. Funded by NASCAR, the Daytona International Speedway was built in 1959, replacing the Daytona Road Course and establishing...
Words: 367 - Pages: 2
...An Atlanta based Fortune 500 Company has recently hired you as a Human Resource Manager. You are in charge of hiring new sales consultants for the fiber optics division of this organization. Due to the competitive marketplace, sales and revenues are at an all-time low. During your interview, you stated that you could serve as a valuable asset to this company. You noted your long-standing history of selecting the best candidates for sales positions and stated that you could bring the sales division back to its place as the leading resource of your organization. You want to perform well at this job because you have been unemployed for 12 months and need to pay off your consolidated debt in order to avoid bankruptcy. Your Role Your job is to hire a sales manager to sell your latest fiber optics to leading wireless manufacturers of five key companies. This job requires that the sales representative be articulate, sophisticated, and knowledgeable about fiber optics. The job requires travel Monday through Friday in order for the sales representative to work with those in the prospective company. This job also includes spending leisure time after 5:00 P.M. with prospective clients. Your Assignment Required: Read the case summary and accompanying character descriptions, then answer the following question: •Who would you hire for this position and why? Please state and explain your decision in a one-page summary. Make sure to include a title page. In your summary...
Words: 292 - Pages: 2
...1. How do enterprise systems help businesses achieve operational excellence? Define an enterprise system and explain how enterprise software works. Describe how enterprise systems provide value for a business. (chapter 9) Enterprise software consists of a set of interdependent software modules that support basic internal business processes. The software allows data to be used by multiple functions and business processes for precise organizational coordination and control. Organizations implementing this software would have to first select the functions of the system they wish to use and then map their business processes to the predefined business processes in the software. A particular firm would use configuration tables provided by the software to tailor a particular aspect of the system to the way it does business. Enterprise systems provide value both by increasing operational efficiency and by providing firm wide information to help managers make better decisions. Large companies with many operating units in different locations have used enterprise systems to enforce standard practices and data so that everyone does business the same way. Enterprise systems helps firms respond rapidly to customer requests for information or products. Manufacturing is better informed about producing only what customers have ordered, procuring exactly the right amount of components or raw materials to fill actual orders, staging production, and minimizing the time that components or finished...
Words: 1297 - Pages: 6
...MKT 500 Dr. Hossein Kamarei 10/11/10 Chapter 1: What Is Marketing (discussion questions?) (1.) When it comes to the terminology marketing a lot of people assume that marketing just deal with the fact of sales and advertising. Where people can call over the phone or possible go door to door to people homes and make people buy things that they don’t need, or possibly can’t afford when the items are being presented in front of them. Another concept is that the individuals that market things, marketers like to constantly call folks all time of the day and night. This can be annoying especially when folks are eating their dinner are getting ready for bed. The entire concept of marketing is that it’s the exchange between a firm and its customers. Meaning that the firm wants something from the company and vice versa. This allows the company to focus on what the customers wants are and how they (firm) can generate income from this notion. It’s the same difference when an individual is purchasing a car, you were prefer to purchase a car with less mileage and warranty instead of purchasing one from a used shop without a warranty and high mileage. (2.) When it comes to brands that I like when it comes to sodas, I prefer Pepsi and Mt. Dew sodas. I prefer these beverages because these were the sodas I grew up on. Their taste is just perfect and refreshing to me, and it’s not a drink out there that can replace them. Although for one two liter soda I’m paying the price of almost...
Words: 758 - Pages: 4
...strata. Stratum 1 contains 50 invoices, stratum 2 contains 500 invoices, stratum 3 contains 1000 invoices, and stratum 4 contains 3450 invoices. A sample of 500 sales invoices is needed. a) what type of sampling should you do? why? A stratified random sampling is suitable for this study. This is because the population of invoices is heterogenous which results in increase in the variance of the estimators. When the population is divided into homogeneous strata and stratified random sampling is adopted a reduction in the variance of the estimators is attained. b) Explain how you would carry out the sampling according to the method stated in (a) The size of the population is 50 + 500 + 1000 + 3450 = 5000 The size of the sample is 500 The sampling fraction is 500/5000 = 0.10 = 10% From stratum 1, a simple random sample of size 5 (10% of 50) is chosen. From stratum 2, a simple random sample of size 50 (10% of 500) is chosen. From stratum 3, a simple random sample of size 100 (10% of 1000) is chosen. From stratum 4, a simple random sample of size 345 (10% of 3450) is chosen. Thus a stratified random sample of size 5 + 50 + 100 + 345 = 500 is obtained. c) Why is the sampling in (a) not simple random sampling? In simple random sampling all possible samples of size 500 are given the same probability of being selected. In stratified random sample, this not the case. For example the probability of selecting 500 invoices from stratum 4 is 0. Only 345 invoices are selected...
Words: 677 - Pages: 3
...The Blast in Centralia No. 5: A Mine Disaster No One Stopped Submitted by: Munichia Johnson Submitted to: Dr. Joseph McCue PAD 500 September 5, 2013 Identify and explain four (4) logistical alternatives Scanlan could have addressed. Four logistical alternatives Scanlan could have addressed are time, communication, responsibility, and corruption. The first concern that Scanlan could have addressed is the time it took for the hierarchy to respond to the reports. The time it took for the hierarchy to respond to the reports was way too long. After reading the text it seems a response was made after several reports were submitted. The Centralia company did not comply with the major recommendations Scanlan made. In fact, they did not even bother to answer Weir’s thirteen letters based on Scanlan’s reports. Weir didn’t do anything about this. Early in the game, Weir considered the dusty condition of the mine so serious that he requested the company to correct it within ten days, but there is no evidence that the company even replied to the request. The second concern Scanlan could have addressed was difficulty with communicating. There was a problem communicating with those who were in a position to regulate the mining industry. Scanlan sent report after report to his superiors. Scanlan and his boss did not communicate effectively. They communicated vastly by mail. I believe they should have communicated face to face due to the severity of the...
Words: 997 - Pages: 4
...Wal-Mart MKTG305-06 Marketing Management Abstract Wal-Mart is a Fortune 500 international country with 5,651 stores in 26 countries. Wal-Mart is located in different countries, possibly under a different name. This paper will discuss the four Ps of marketing and any differences observed in making this company international. Wal-Mart Wal-Mart is a Fortune 500 international business. Wal-Mart employs 780,000 associates in 5,651 stores in 26 countries. The main corporate office of Wal-Mart is in Bentonville, Arkansas. Wal-Mart first opened in Rogers, Ark in 1962. The idea of discount retailing was not new, but Sam Walton, the founder, wanted a new type of store. To only name four countries in which Wal-Mart stores can be found Argentina, Honduras, South Africa, and Swaziland, but they may be seen under a different name in each country. In Argentina, Wal-Mart may be known as Changomas. In Honduras, Wal-Mart may be seen as Centroamérica. In South Africa, Wal-Mart may be seen as Massmart. In Swaziland, Wal-Mart may be seen as Massmart (Wal-Mart, 2012). The Four P Components of the Marketing Mix were Product, Place, Promotion, and Price. The product is the items or services the company sales. The place is the location of the company. The promotion is the ads used to sale the products or service to the customers. The price is the amount of money that the customers are willing to pay for the product or service while the company can still make money. The Evolution...
Words: 1264 - Pages: 6
...Company Profile Stryker Corporation, together with its subsidiaries, operates as a medical technology company. The company operates in three segments: Reconstructive, MedSurg, and Neurotechnology and Spine. The Reconstructive segment offers orthopaedic reconstructive (hip and knee) and trauma implant systems, as well as other related products. The MedSurg segment provides surgical equipment and surgical navigation systems, endoscopic and communications systems, patient handling and emergency medical equipment, reprocessed and remanufactured medical devices, and other medical device products. The Neurotechnology and Spine segment includes neurovascular products, spinal implant systems, and other related products. The company sells its products through local dealers and direct sales force to doctors, hospitals, and other healthcare facilities, as well as through third-party dealers and distributors primarily in the United States, Ireland, Germany, France, Switzerland, the United Kingdom, Japan, Canada, the Pacific region, and Latin America. Stryker Corporation was founded in 1941 and is headquartered in Kalamazoo, Michigan. Stryker Corporation is a leading maker of specialty surgical and medical product based in Kalamazoo, Michigan. although not yet the household name, Stryker is one of the most consistent profitable growth company in America. In 2003, Stryker posted record sales of 3.6 Billion. After John Brown became chairman in 1977, Stryker achieved 20 percent or more annual...
Words: 422 - Pages: 2
...Standards and expectations for leaders in many organizations are different for women than men. Why does it seem so difficult for women to advance to high-level leadership positions and have the same opportunities as men? Why is it so uncommon for a woman to be CEO? Are women compensated equally for doing the same job as their male counterparts? If a woman is older than 40 does she have as many opportunities as men the same age? Is there still gender discrimination occurring in the workplace? These are all questions to ponder, even now in the year 2011. There is much information available on women leaders and the impact they are having on the top ‘Fortune’ 1000 companies. The information is varied and there are some mixed messages about whether women are treated equal to their male counterparts and making progress. It does seem that diversity in the workplace is becoming more the norm and creating a shift to allow women more opportunities to develop their leadership skills and to compete for higher-level positions. Historically male dominated industries such as Engineering and Information Technology seem to be seeing more women managers. I believe that corporations that have diversity have more innovation and are more efficient as a result, so they should be more profitable. One of the top leading non-profit organizations is Catalyst, it was established in 1962 by Felice Schwartz to promote diversity and inclusion for women in the workplace (Wikipedia). According to the...
Words: 2262 - Pages: 10
...Adina Scruggs MKT 500 – Assignment # 4 August 21, 2011 Mission Statement: "Pack and exhale" - Offer peace of mind to customers by providing most efficient and reliable moving and storage services available. We strive to exceed customer’s expectations by building relationships between you and our team to consistently meet your needs. By utilizing the highest standards of design, development and management, we will provide facilities that consistently deliver satisfaction, value and peace of mind for our customers. Company Description: Establish a self-storage business in the US and India that offers portable moving solutions, packing services and off-site storage solutions for residential and commercial customers. Move N Store Inc. offers long and short term storage in a warehouse type of facility with climate controlled and non –climate controlled floors. Some of the key features at each facility are: * On-site managers who reside at the facility and operate from the office from 9AM – 5PM. * Automated / Controlled gate access to the facility so the facility is accessible 24/7. * Loading bay with large garage doors accessing the loading dock, so that vehicles can be parked directly outside the elevator lobby for ease of loading and unloading. * Surveillance cameras on each floor in several areas for customer safety. * Individual door alarm for each unit. * Well lit aisles and lobby areas. * Completely fenced facility. * Boat, RV or...
Words: 2667 - Pages: 11
...Lowe’s Home Improvement When choosing a retailer to research, I started to research the top retailers of fortune 500 retailers of 2012. The top 10 retailers included in Costco, Home Depot, Best Buy, Lowe’s, Staples, Toys r Us, Office Depot, GameStop, Bed Bath & Beyond and Auto Zone (CNN Money). I, occasionally, shop all of these retailers but was shocked to see a few of these on the list of the top 10. I was defiantly surprised at Costco being #1 on the list in revenues. I am defiantly aware of what Home Depot is doing because of working for Lowe’s. I have done many reports on retailers over the last 5 years I have been in school but have never done a report on Lowe’s. I have done Home Depot before but never have given Lowe’s a spot to shine. I have seen, and happy to be a part, an amazing transformation over the last few years of where they are trying to take the company and feel that I would be proud to write a report on the #4 top retail of 2012. Finding Lowe’s on the list was not shocking but I was not aware of them being #4. I am proud of what they have accomplished in recent years and feel like they will climb up this list and remain a strong company on the overall fortune 500 list. Lowe’s has done many changes over the last few years in the way of marketing, social media and customer service. They have done a complete overhaul of how they worked and operated since I have been a part of their team since 2003. Social media has been a huge focus over the 3 last year. Lowes...
Words: 399 - Pages: 2
...As the old saying goes “Only the strong survives,” seems to be true in this struggling economy, and this statement is true when referring to AT&T which is among the strongest company’s listed in the Fortune 500. AT&T’s success is garnered by a willingness to function well as an organization, and also by being leaders in innovation. For a company to be successful there has to be proper planning, organizing, leading, and controlling on their part, coupled by the awareness of internal, and external factors, and how they affect the company. According to "AT&T" (2012), "We're recognized as one of the leading worldwide providers of IP-based communications services to businesses. We also have the nation's largest 4G network – covering 275 million people, and 2,000 more 4G cities and towns than Verizon, and the largest international coverage of any U.S.” That statement alone says that AT&T has a well defined business plan, and economical external factors, such as their competition will not stand in their way. AT&T has not allowed internal factors like having to find qualified people for the jobs, and then training them affect their “bottom line,” and they understand that the quality of their employees affect their customer satisfaction, and customer satisfaction is key when dealing with a competitive market. One of the main components of the four function of management is leading. Leading in this sense is, stimulating the employees to achieve their goals and perform...
Words: 531 - Pages: 3
...The stakeholders in this scenario include PharmaCARE, a successful pharmaceutical company, CompCARE, a subsidiary of PharmaCARE, Wellco, a large drugstore chain, the employees of the various companies, the African nation of Colberia and the Colberians. All of these stakeholders have a stake in the outcome. PharmaCARE is a successful pharmaceutical company that prides itself on being a reputable, caring and ethical company that enhances the quality of life for millions of people. However, this is quite the contrary. PharmaCARE cares only about their profit margin. They helped to create many of the social problems in Colberia such as destroying the habitat and endangering the native species through extensive activities and business practices. PharmaCARE’s treatment of the people of Colberia is immoral, unethical and socially irresponsible. They are taking advantage of Colberia’s low standard of living and economic plight. These people are simply trying to earn a living. At the same time, the executives are living in the lap of luxury. Companies are in business to make a profit, but where do you draw the line? Allen cannot legally fire Donna, Tom or Ayesha. These employees are protected by the public policy exception of the employee-at-will doctrine. Employers should not be allowed to use their economic power over employees in a way that undermines the interests of the community or that is injurious to the public good (p. 165). Employees cannot be fired for fulfilling...
Words: 991 - Pages: 4
...Assignment 3 The Concept of Program Reengineering Based on the Case Study: Mayor Schell’s Zero Homeless Family Strategy PAD500 Modern Public Administration By – Ambika Jammula Introduction On June 2nd, 1998, Mayor Paul Schell spoke to the press about the needs of homeless families, women and children. He asked for the City Council’s support in providing “immediate emergency assistance to homeless families and single women, a critical step in providing lasting housing solutions for these families and individuals.” He noted that “the problem continues to grow and we absolutely must find better ways to help people find and keep housing.” He closed his remarks with a firm pledge that there will be no homeless families with children or homeless single women on the streets of Seattle by Christmas 1998. His pledge made headlines in both Seattle papers the next day. Alan Painter, Director of the Community Services Division of the Department of Housing and Human Services, listened attentively to the new Mayor’s remarks. Painter has dedicated his professional career to serving the needs of homeless people. He was proud and excited to hear Schell’s passion and commitment to addressing homelessness in Seattle. At the same time, he viewed the pledge with some trepidation. Counting the number of homeless people on the street at any given time is notoriously tricky, influenced by many factors. Further, he wondered how this pledge would dovetail with City priorities and plans for...
Words: 2134 - Pages: 9
