...Front Desk Job Description Front desk job description involves greeting and welcoming guests or clients, answering their queries, providing them with necessary information and maintaining records, receiving payments, etc. They are also responsible for promoting various offers and services of the organization they are working with. Front desk agents are the face of the company, hotel or hospital. They are the first ones to greet business associates, guests, patients, etc. Front desk job is an important job, because the impression one has about a particular place will depend on interaction one had with the front desk official. A rude, haughty front desk official will spoil one's impression about the place entirely. Thus, the primary role of a front desk official is to present the organization in the best possible manner. Front desk job description or receptionist job description will vary from one industry to another. An operations supervisor has many different functions in many different career fields. The main responsibility of an operations supervisor is to ensure that the processes and employees working under him are working smoothly and efficiently. An operations clerk handles office duties for a company’s top executive. Sounds simple, but the responsibilities of an operations clerk are vital in helping a company run smoothly. Operations clerks answer phones, greet clients, schedule appointments, type reports and letters written by chief officers, and handle an array...
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...Job description & job analysis * Prepared by : Noha Reda Hassaan Fatma Mohammed * Outlines 1. Introduction 2. Definition & operational terms 3. Purpose of job analysis 4. Process of job analysis 5. Job description purpose 6. Components of job description 7. References * Objectives At the end of this session you will able to : 1. Define job description 2. Distinguish between job description , job specification & job analysis 3. Compare between job description & analysis 4. Analyze disadvantages of job description 5. Identify limitation of job description 6. List component of job description * Introduction -a job consists of a group of activities and duties that entail natural units of work that are similar and related. Jobs should be clear and distinct from other jobs to minimize misunderstandings and conflict among employees and to enable employees to recognize what is expected of them. -some jobs are required to be performed by several employees, each of whom occupies a separate position. -a position consists of different duties and responsibilities that are performed by only one employee * Operational terms * job analysis the procedure for determining the duties and skill requirements of a job and the process of obtaining information about jobs &kind of person who should be...
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...Analyzing a Job - Rewriting a Job Description Marc Kahue HRM531 March 12, 2012 A. Muse Analyzing a Job - Rewriting a Job Description With a variety of age cohorts seeking employment, some would prefer to traditionally walk through a business’ front door and personally inquire of any job openings. Others would prefer to frequent different job search engines on the Internet in the comfort of their own home. Websites such as www.monster.com, www.careerbuilder.com, and www.simplyhired.com are great tools for job seekers and job postings are listed by date. For this analysis, the popular website used to search for a job posting is www.indeed.com and the selected job position is for a Target Team Leader in San Diego, California. The analysis will include the identified need, strategy, performance requirements, and the knowledge, skills, and abilities (KSA) required to satisfy the operational gap within the organization. The need identifies the open position to fill and why it is necessary for an organization to create a job position, while the strategy covers the approach used to outline the position’s details. The duties of the position will be included in the performance requirements and its distinction from KSAs will be explained as well. For most, job postings are a potential employee’s initial point of contact with a given organization and the posting itself can identify the need of the organization. Looking at Target’s job posting on www.indeed.com, and after careful...
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...Comparing Job Descriptions 8/18/2012 In writing a job description, it is important for the job description to be clear and specific. In comparing different job descriptions, you will notice the differences. If a clear meaning is not shown, the employee will not have a clear understanding what is expected of them. I compared two job descriptions, and this is what I came up with. In Managing Human Resources (Snell, Bohlander 2013 pg.153) job descriptions should have the job title and location section, a jobs identification section, and a job duties section. Both, job descriptions did include this information, but the title headings were labeled differently. In the identification section, the job of retail manager, listed online, lacked the information of who the employee reports to and the date the information was last revised. There is no way of knowing if the information is up to date, as job duties tend to change in the ever changing business industry. In the Employment Assistant job description there is two sections, one titled “job statement” and the other titled “essential functions” (Snell, Bohlander 2013 pg. 154) that list the job duties, functions, and responsibilities. There is much more of a description listed of what is to be expected of the employee on this job description. On the retail store manager description it is titled “your role” (Lifetouch Portrait Studios, Inc.), and it contains much less information...
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...| | |TYPE OF JOB | | | |CLERICAL _____ AMINISTRATIVE______ UPERVISORY_____ FORMAN__X___ | |Senior technician ________________________________________________________ | | | |A. 1. Interviewer: - _Nadia_____________________2. Date ________________________ | |3. Person Interviewed __Ibrahim Abd El Aziz ________________________________ | |__________________________________________________________________ | | ...
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...Job Description Paper BUS 303: Human Resource Management Professor Anwar Chowdhury 20 October 2014 Job Description Paper The society we have entered into requires job descriptions to provide a base for the applicant to become interested and understand they are qualified for the position in which the organization is seeking to fill. The key for human resources (HR), conduct, reflect, and analysis the needs of the organization, designing the right job description and applying the correct assessment, eventually hiring the best candidate. In an effort to find the best candidate, first we must attract them through the job announcement, next, screen the candidates, and finally select the best candidate.(Youssef, 2012) In this paper, I will discuss the tasks, tools and technology, knowledge, skills and abilities, educational requirements, and finish with two assessment methods and why they appropriate to recruiting qualified candidates. A recent position opened in my company for a Surface Maintenance Mechanic, this will be the position I use to describe the different areas of concern for this paper. The tasks provide a clear understanding of where the position will work along with specific and direct points of interest without going into great detail. In this particular case, This position will be located at the Combined Surface Maintenance Shop and the purpose of the position will be “to perform maintenance, repair, troubleshooting, inspection, and/or overhaul...
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...6. Do you think companies can really do without detailed job descriptions? Why or why not? In one firm – British petroleum’s exploration division- the need for more efficient, flexible, flatter organizations and empowered employees prompted management to replace job descriptions with matrices listing skills and skill levels. Senior managers wanted to shift employees attention from a job description “that’s not my job” mentality to one that would motivate them to obtain the new skills and competencies they needed to accomplish their broader responsibilities. They created skills matrix which listed basic skills needed for that job, minimum level of each skill required for that job or job family. Emphasis is no longer on specific job duties, but on specifying and developing new skills and gave employees constant reminder of what skills they must improve. 1. What is the difference between reliability and validity? In what respects are they similar? Reliability describes the consistency of scores obtained by the same person when retested with the identical or alternate forms of the same test. If a person scores 90 on an intelligence test when retested the result should be the same. Validity indicates whether a test is measuring what it is supposed to be measuring. With employee selection tests, validity often refers to evidence that the test is job related. Reliability and validity are used in statistics and research design. At best, we have a measure that has both...
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...Chapter 5 Questions 1. What is a job analysis? Why should a company perform job analysis for the organization's jobs? Job Analysis refers to the various methods that are used to analyze the requirements of the job. Two tools used for this include the job description and mission statement of an organization. Organizations should always perform job analysis for their jobs to ensure their employee selection is valid and defensible; thus accurately measuring the requirements of the job itself in a fair and reliable way. Essentially, a valid selection procedure should effectively measure whether or not the applicant’s qualifications match those that are needed for the job, and not much more or less. 2. Describe three major methods or techniques that organizations use for job analysis process. Three major techniques utilized by organizations and companies in the job analysis process include Narrative Job Analysis, Task-Analysis Inventory, and the Position Analysis Questionnaire. Narrative Job Analysis is a narrative or descriptive set of information about a particular job or position within an organization. The quality of the information contained in the description typically depends on the writing skills of the analyst. Task-Analysis Inventory refers to a set of methods with the goal of analyzing all the tasks performed in the focal job. Once a list of tasks is developed for the job, an analyst will evaluate each task on things such as amount of time spent, frequency, etc...
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...DESCRIPTION is one of four rhetorical modes (also known as modes of discourse), along with exposition, argumentation, and narration. Each of the rhetorical modes is present in a variety of forms and each has its own purpose and conventions. Description is also the fiction-writing mode for transmitting a mental image of the particulars of a story. Description as a fiction-writing mode Fiction is a form of narrative, one of the four rhetorical modes of discourse. Fiction-writing also has distinct forms of expression, or modes, each with its own purposes and conventions. Agent and author Evan Marshall (agent) identifies five fiction-writing modes: action, summary, dialogue, feelings/thoughts, and background (Marshall 1988, pp. 143–165). Author and writing-instructor Jessica Page Morrell lists six delivery modes for fiction-writing: action, exposition, description, dialogue, summary, and transition (Morrell 2006, p. 127). Author Peter Selgin refers to methods, including action, dialogue, thoughts, summary, scene, and description (Selgin 2007, p. 38). Currently, there is no consensus within the writing community regarding the number and composition of fiction-writing modes and their uses. Description is the fiction-writing mode for transmitting a mental image of the particulars of a story. Together with dialogue, narration, exposition, and summarization, description is one of the most widely recognized of the fiction-writing modes. As stated in Writing from A to Z, edited by Kirk...
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...Title: “The Necklace” Author: Guy de Mauppassant Point of View: Third Person Setting Time: 18th century, over ten years’ time. Place: France Mood: Depressing Conflict: Man vs. Self – a woman’s struggle with wanting what she can’t have, and what she goes through after she tries to be something she’s not. Theme: Don’t be greedy, jealousy/greed can lead to your downfall, Things aren’t always as they seem, be happy with what you’ve got, character is shown through actions and not fancy apparel. Characters: 1. Name: Madame Mathilde Loisel Personality description: Charming, selfish, jealous Physical description: Pretty 2. Name: Monsieur Loisel Personality description: unselfish, wimpy/pushed around, generous, hardworking, loves his wife, likes to hunt 3. Name: Madame Jeanne Forrestier Personality description: Mathilde’s friend, kind, generous, trusting, wealthy Plot Details: Exposition – Learning about Madame and Monsieur Loisel and their background Rising action – Receiving an invitation to the ball, buys a dress and borrows the necklace, has a wonderful time at the ball Climax – Discovers the loss of the necklace, looks everywhere and cannot find it Falling action – They buy a matching replacement and spend 10 years paying it off Resolution – Madame Loisel comes clean to Madame Forrestier and finds out it was a fake. Identify at least five literary elements used and cite examples from the text. Alliteration – “Every possible...
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...specific details, descriptions, and perhaps even dialogue. A narrative is a story told from your perspective that includes not only a narration of the event, but also an evaluation of this event. For this essay, I want you to focus on food as the guiding theme behind your narrative. In order to write this essay, please consider some of the following questions: 1) What is your food story? 2) What role does food play in your gatherings with family and friends? 3) How much does your culture influence what/how you eat? 4) Are there recipes that are particularly significant to you? Why? Where did you get them? 5) What is your most significant memory involving food? 6) How does food affect other aspects of your life? The essay will be graded on the following criteria: 1. ASSIGNMENT FULFILLMENT (Basic Elements): Is the essay 2-4 typed, double-spaced pages? Does the title introduce the subject of the narrative? Is this work a clear-cut narrative with a proper timeline? Is it formatted properly (page numbers, MLA manuscript form)? 2. CONTENT (Hook, pacing, conclusion): Does the introduction have a good hook, one that captures the reader's interest? Is the essay's narrative pacing o.k.- neither too fast nor excessively slow? Does the conclusion wrap-up the essay effectively, providing a revelation or a moral? 3. MORAL: Was the moral lesson (established in the conclusion or throughout the essay) clear? Was it well-expressed? 4. DESCRIPTION: Did you include...
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...organizational method that works best with each rhetorical mode. | Tips – Provide two tips for writing in each rhetorical mode. | Narration | The purpose is to tell the reader a story. | You need to understand the four basic components to all narratives which are the plot, character, conflict, and theme. | -It must be fact or fiction.-You are telling the reader a series of events in an exciting way. | Illustration | The purpose is to show the reader a clear picture. | You need to use specific details. | -You want to keep your introduction very interesting to the reader is excited.-Make sure to use clear supporting details so the reader is able to visualize what you are saying. | Description | The purpose is to be able to understand a person, place, or object using sensory details. | Using description you will set the tone and point of your essay. | -You must first chose a subject.-Give a full impression of the chosen subject. | Classification | The purpose is to reduce broad subjects to more specific areas. | You need to show the readers different ways to consider the information. | -Must be able to give your reader examples to illustrate the points you are trying to make.-Keep your thesis at the end after your introduction. |...
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... |factual or fictional and use | | | | |transitional words or phrases.| | |Is to show a point to the reader|Organize the evidence in terms of importance,|Vary the phrases of | |Illustration |and uses evidence to support it |either from least important to most important|illustration you use. | | | |and vice versa |Use the time transitions to | | | | |order evidence | |Description |To make sure their audience is |The organization of description may best |Should set a tone and a point.| | |fully immersed in the words on |follow spatial...
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...the author is retelling the events of an early childhood experience from the viewpoints of herself as an adult. Ms. Dillard’s essay uncovers the differences between how adults and children view the world and seek happiness. However, there are a couple points to this essay. It seems as though, one of the author’s main points was to convey the message that some of the simplest moments in her life were also the happiest and most memorable. For example, she says, “I got in trouble throwing snowballs, and have seldom been happier since”. Also, I noticed that the author seemed to be motivated to inspire readers to chase life’s experiences passionately until one is satisfied. In the essay the author uses two rhetorical modes: narration and description. Ms. Dillard uses narration to describe her perspective of what it was like to be a child in America. In addition to using narration she also describes the intricate details of that particular winter day “Six inches of new snow had just fallen. We were standing up to our boot tops in snow on a front yard trafficked Reynolds Street slowly and evenly; they were targets all but wrapped in red ribbons, cream puffs.” (91). In relation to the unit theme: The shaping of Identity this writing piece uses an autobiographical narrative and flashback writing techniques to portray the American Childhood. Ms. Dillard’s perspective of an American childhood was quite accurate and helped me to remember my own childhood. I really enjoyed that her essay...
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...Onboarding Assignment (Job Description) – Due Date: February 15, 2015 at 11:59 pm You are the hiring manager at a major home improvement retailer, Home Improvement Center and need to fill a position for an exempt status night shift supervisor. The applicants should have retail business experience, preferably in housewares, and at least some supervisory experience. You are looking for someone to fill third shift from 10 P.M.-6 A.M. There may be heavy lifting involved. Your company offers the industry standard for salary, benefits, and growth opportunities. Write a comprehensive job description for this position that will help you prepare for the interview process and address any questions you might receive from applicants. Be sure to apply the guidelines for writing job descriptions you learned in the textbook. You are also encouraged to conduct your own outside research on a major home improvement center or O*Net to help you complete this activity. To successfully complete the assignments, the following are the minimum requirements: • Write a comprehensive job description using the information provided. • Apply the guidelines for writing job descriptions, as presented in your reading assignment this week. • Conduct your own outside research to help you create a more realistic job description. • Include a reference page to give credit to your sources. Instructor Tips for Project Success Make sure that you include all basic categories...
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