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It Research Paper-Final

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Submitted By fmssrs
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MGT 220 – Information Technology

12 Jul 11

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Part I. Assume you have taken over responsibility to play the lead Information Technology (IT) management role in Magnum Enterprises. Your boss, Rachel Heigl, is Magnum’s CIO. The IT management group is comprised of six people who you will be supervising. Ms. Heigl is an enlightened manager, and she believes that if you are to carry out your responsibilities effectively, you need to work with her in defining your IT management role. As a first step, she invites you to write a short statement where you describe what you see to be your role as head of the IT management effort at Magnum.

I want to thank you for giving me the opportunity to be the lead Information Technology (IT) manager for Magnum Enterprises. The discipline of IT Management involves researching and understanding IT as a company resource that determines both the strategic and operational capabilities of the company (www.teleactivities.com, no author or date available). IT enables businesses to advance the efficiency and effectiveness of business processes by creating and developing products and services for maximum customer satisfaction, productivity, profitability and competitiveness (O’Brien, 2003, pg. 4). As the IT lead, my focus will be on integrating our business priorities through well defined processes for managing technology and its performance. This starts with being a proactive partner within the business and discovering what the leaders within this company wish to accomplish and achieve.

Initially, I plan to review the mission statement which identifies what the company does, spells out its overall goal, provides a sense of direction, and guides decision-making (Wikipedia, no author or date available). I will also investigate and develop and understanding of how we make money and maintain a customer base for our

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