...Chapter 1: * A 1995 Standish Group study (CHAOS) found that only 16.2% of IT projects were successful in meeting scope, time, and cost goals; over 31% of IT projects were canceled before completion Advantages of Using Formal Project Management: * Better control of financial, physical, and human resources * Improved customer relations * Shorter development times * Lower costs * Higher quality and increased reliability * Higher profit margins * Improved productivity * Better internal coordination * Higher worker morale What is project? A project is “a temporary endeavor undertaken to create a unique product, service, or result” Project Attributes: A project: * has a unique purpose * is temporary * is developed using progressive elaboration * requires resources, often from various areas * should have a primary customer or sponsor * The project sponsor usually provides the direction and funding for the project * involves uncertainty Program: group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually The triple constraint of project management: Scope, cost & time. Project management: is “the application of knowledge, skills, tools and techniques to project activities to meet project requirements” 10 knowledge areas (project management framework): 1. Scope management 2. Time management 3. Cost man. 4...
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...Project Definition Report Coupled with ITPM Phases Fairlawn Fitness Center and Sports Clinic MBA 533 OL – Team 3 Summer 2015 Prepared by Team 3 | Edwin Medina - Class Lead Arif Morshed Azad -Team Leader, Integration, Time, Stakeholders' and Communication Manager Ubeda Sawda - HR, Scope and Cost Manager Shikhun Liu – Procurement and Risk Manager | Quality Assurance Manager | Md Sabbir Islam Asif- Quality Manager | Date of Publication/Revision | June 9, 2015 | Document History: Document Revision | Date | Description | 1.0 | 3/1/15 | PDR Initial Document | 2.0 | 3/11/15 | PDR Revised Document | 3.0 | 05/29/15 | Value Added PDR Initial Document | 4.0 | 06/10/15 | Value Added PDR Revised Document | Table of Contents Topic | Author | Page No. | Project Executive Summary: | Ubeda Shahira Sawda | ………......... | 3 | Project Overview : | Arif Morshed Azad | ………......... | 4 | Project Objectives: | Arif Morshed Azad | ………......... | 8 | Project Scope: | Ubeda Shahira Sawda | ………......... | 9 | Project Deliverables: | Shikhun Liu | ………......... | 12 | Organizations Affected: | Arif Morshed Azad | ………......... | 15 | Project Estimated Cost: | Ubeda Shahira Sawda | ………......... | 17 | Project Approach: | Arif Morshed Azad | ………......... | 18 | ...
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...Assignment 1 (Case Studies MDCM A & B) | | | | 2/17/2014 | | Question 1: You are a member of the MDCM executive team. Use the information give in case MDCM (A) to help solve the management crisis. You should define the overall corporate strategy, the business goals and the high-level IT objectives. Answer 1: Corporate Strategy: A strategy is a high level plan to achieve one or more goals and MDCM’s corporate strategy is as follows: * To reduce operating costs through better coordination of the manufacturing process and the introduction of efficiencies to the manner in which the organization operates * To achieve profitable growth through the acquisition of subsidiaries. * To deliver quality parts and assemblies on time through the alignment of the organizational structure to the strategy. Business Goals: Business goals are broad statements of intent and MDCM’s business goals are as follows: Business Goal ID | Business Goal Description | BG01 | Reduce operating costs. | BG02 | Increase operational efficiency. | BG03 | Improve the flow of information within the organization and the supply chain. | BG04 | To have one brand for the company across the globe. | BG05 | To improve manufacturing efficiency and quality. | IT Objectives: According to the business dictionary an objectives is a specific result that a person or system aims to achieve within a time frame and with available resources, MDCM’s IT objectives are as follows: IT Objective ID | IT Objective...
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...Online Learning and Face-to-Face Contrast and Comparison When personal computers were introduced into the workforce, they were used to automate and simplify many of our work routines. With the growth and population of the computer, it was natural for the automation of training to follow. Many trainers began to look for ways to automate training, and ways to move traditional training to the computer. This was the dawn of electronic learning, more commonly referred to as e-learning. With the invention and explosion of the Internet and web browsers, many organizations and trainers have taken and are taking advantage of technology. Accessing training via the Internet is called online learning. Even though there is a difference between e-learning and online learning, most people think of online learning as any learning that involves a computer, whether the Internet is involved or not. For the sake of this paper, online learning refers to all types of interactive training that uses the Internet. As online training has evolved, organizations and trainers have come to learn that there are many similarities and differences when compared to face-to-face or formal training. Organizations and trainers have learned that most, if not all, of the content delivered in a face-to-face training can be delivered in an online training. In order to achieve success with online training, trainers should fully understand what online training and face-to-face trainings are and the differences between...
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...BCom (Hons) IT Management Management of Information Technologies Projects ------------------------------------------------- Assignment 1 ------------------------------------------------- Case Studies MDCM A & B University of Johannesburg MDCM Inc. (A): IT Strategy Synchronization As a member of the MDCM executive team, given the information in the case study we as a team were tasked to define the overall company strategy, business goals and high level IT objectives. MDCM Inc. corporate strategy is to run the company under one single brand across all its subsidiaries geographically based. The company needs to boosts it profits by increasing productivity, to solve this requirement IT Systems and the implementation thereof needs to be addressed. This is due to current lack in forecasting, scheduling, inventory and supply chain problems. We need to match/ align the IT objectives with the company strategy. We wants to be a market leader in the medical product manufacturing industry and we want to increase our market share. We need to reduce internal costs by identifying functional areas where IT can be applied to assist in reducing costs, i.e. IT systems will replace some of the workforce. The risk here is that currently we have so many different / complex systems in place that that also leads to higher admin costs. Not all of the staff understands all the systems. This leads to previously mentioned lack in forecasting, scheduling, inventory and supply chain...
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...Chapter 1: The Nature of Information Technology Projects What is the current state of IT projects? What are key factors for successful IT projects? Hint: Refer to the summary of CHAO study IT Projects are showing higher success rates. Better project management tools & processes, smaller projects, improved communication among stakeholders, more skillful IT project managers What are four different approaches to improving the likelihood of success of IT projects? Hint: Understand the major characteristics of each approach. 1. Value-Driven Approach; Plain & Simple: IT Projects must provide value to the organization 2. Socio-technical Approach; It’s not just about the technology or building a better mouse trap 3. Project Management Approach; processes and infrastructure (Methodology), resources, expectations, competition, efficiency and effectiveness 4. Knowledge Management Approach, lessons learned, best practices & shared knowledge What is a project? And its attributes? Project: a temporary endeavor undertaken to create a unique product, service, or result. Attributes: Time Frame, Purpose (to provide value!), Ownership, Resources (the triple constraint), Roles (Project Manager, Project Sponsor, SME (domain & technical)), Risk & Assumptions, Interdependent Tasks (progressive elaboration – steps & increments), Planned Organizational Change, Operate in Environments Larger than the Project Itself What are different roles in...
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...The Impact of Project Portfolio Management on Information Technology Projects Sergio Ricardo Calderini London Business School Regent’s Park, London NW1 4SA, United Kingdom e-mail: scalderini.mba2004@london.edu Bert De Reyck London Business School Regent’s Park, London NW1 4SA, United Kingdom Tel. +44 20 7706 6884; Fax. +44 20 7724 7875; e-mail: bdereyck@london.edu Yael Grushka-Cockayne London Business School Regent’s Park, London NW1 4SA, United Kingdom Tel. +44 20 7262 5050; Fax. +44 20 7724 7875; e-mail: ygrushka.phd2003@london.edu Martin Lockett Ashridge Berkhamsted, Hertfordshire, HP4 1NS, United Kingdom Tel. +44 1442 841025; e-mail: martin@mlockett.com Marcio Moura London Business School Regent’s Park, London NW1 4SA, United Kingdom e-mail: mmoura.mba2004@london.edu Andrew Sloper CVC The Customer Value Company 48 St Mary's Road, Long Ditton, Surrey KT6 5EY, United Kingdom Tel. +44 7768 861920; e-mail: andrew.sloper@customervalue.co.uk February 2005 Ashridge Business School UK - http://www.ashridge.org.uk The Impact of Project Portfolio Management on Information Technology Projects Abstract The ever-increasing penetration of projects as a way to organise work in many organisations necessitates effective management of multiple projects. This has resulted in a greater interest in the processes of project portfolio management (PPM), with more and more software tools being developed to assist and automate the process....
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...Return on Investment Analysis for E-business Projects Mark Jeffery, Northwestern University Introduction The Information Paradox Review of Basic Finance The Time Value of Money ROI, Internal Rate of Return (IRR), and Payback Period Calculating ROI for an E-business Project Base Case Incorporating the E-business Project Incremental Cash Flows and IRR Uncertainty, Risk, and ROI Uncertainty Sensitivity Analysis 1 2 4 4 6 6 7 8 10 11 11 11 Project and Technology Risks Monte Carlo Analysis Applied to ROI Executive Insights The Important Questions to Ask When Reviewing an ROI Analysis A Framework for Synchronizing e-Business Investments With Corporate Strategy Beyond ROI: Trends for the Future Acknowledgments Glossary Cross References References 12 13 14 14 14 16 17 17 17 17 INTRODUCTION As the late 1990s came to a close, many companies had invested heavily in Internet, e-business, and information technology. As the technology bubble burst in 2000 many executives were asking “Where is the return on investment?” When capital to invest is scarce new e-business and information technology (IT) projects must show a good return on investment (ROI) in order to be funded. This chapter will give the reader the key concepts necessary to understand and calculate ROI for e-business and IT projects. In addition, the limitations of calculating ROI, best practices for incorporating uncertainty and risk into ROI analysis, and the role ROI plays in synchronizing IT investments with corporate strategy...
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...Solutions to Accompany Information Technology Project Management, Seventh Edition ISBN-10: 1133526853 ISBN-13: 978-1133526858 Course Technology MIS Series Kathy Schwalbe, Ph.D., PMP Created November 27, 2012 Table of Contents CHAPTER 1 2 CHAPTER 2 4 CHAPTER 3 6 CHAPTER 4 7 CHAPTER 5 14 CHAPTER 6 20 CHAPTER 7 25 CHAPTER 8 30 CHAPTER 9 33 CHAPTER 10 36 CHAPTER 11 38 CHAPTER 12 41 CHAPTER 13 43 APPENDIX A 44 APPENDIX B 49 APPENDIX C 50 List of solution files available and referenced in this document, in alphabetical order: CHAPTER 1 Introduction to Project Management DISCUSSION QUESTIONS 1. Why is there a new or renewed interest in the field of project management? More and more projects are being done by a variety of organizations. The projects are more complex and often involve the use of new technologies. Organizations are struggling to find better ways to manage their projects. 2. What is a project, and what are its main attributes? How is a project different from what most people do in their day-to-day jobs? What is the triple constraint? What other factors affect a project? A project is “a temporary endeavor undertaken to create a unique product, service, or result” (PMBOK Guide, 2012). In addition to being temporary and unique, other attributes of projects are that they are developed using progressive elaboration, require resources from various areas, should have a primary customer or sponsor, and...
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...FACULTY OF MEDIA, INFORMATION & COMMUNICATIONS TECHNOLOGY BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY IT PROJECT MANAGEMENT YEAR 3 SEMESTER 1 1 Registered with the Department of Higher Education as a Private Higher Education Institution under the Higher Education Act, 1997. Registration Certificate No. 2000/HE07/008 FACULTY OF MEDIA INFORMATION AND COMMUNICATION TECHNOLOGY QUALIFICATION TITLE BSc INFORMATION TECHNOLOGY LEARNER GUIDE MODULE: IT PROJECT MANAGEMENT (1ST SEMESTER) PREPARED ON BEHALF OF PC TRAINING & BUSINESS COLLEGE (PTY) LTD AUTHOR: Miss. Nkosikhona Msweli EDITOR: Mr. Sahil Sahue FACULTY HEAD: Isaka Reddy Copyright © 2015 PC Training & Business College (Pty) Ltd Registration Number: 2000/000757/07 All rights reserved; no part of this publication may be reproduced in any form or by any means, including photocopying machines, without the written permission of the Institution. TABLE OF CONTENTS TOPICS SECTION A: PREFACE PAGE NO. 4-11 1. Welcome 4 2. Title of Modules 4 3. Purpose of Module 5 2 4. Learning Outcomes 5 5. Method of Study 5 6. Lectures and Tutorials 5 7. Notices 5 8. Prescribed & Recommended Material 5 9. Assessment & Key Concepts in Assignments and Examinations 6 10. Specimen Assignment Cover Sheet 9 11. Work Readiness Programme 10 12. Work Integrated Learning (WIL) 10 SECTION B: IT PROJECT MANAGEMENT (2ND SEMESTER) 12-101 1. Introduction to Software Project Management 15-20 2. Traditional Project Management ...
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