Chapter 1 Study Guide
True/False Indicate whether the statement is true or false. ____ ____ ____ 1. End-user computing refers to the use of computers for both business and personal use. 2. The first computers used widely in businesses were available during the 1940s. 3. The goal of transaction processing on early computers was to replace as much manual processing of business information as possible with automated processing. 4. Among the reasons for the growth in decentralized computing was the availability of inexpensive personal computer hardware and productivity software. 5. The applications development backlog was due to the inability of computer professionals to design and write programs fast enough to keep up with the demand for new applications. 6. All knowledge workers are computer professionals. 7. A knowledge worker is another name for a computer user. 8. Use of a computer’s graphical user interface means that users no longer have to remember which command to enter to perform a task. 9. To operate a graphical user interface, a user types keyboard commands to tell a computer which tasks to perform.

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____ 10. The Information Technology department is a modern name for the Data Processing department. ____ 11. Distributed computing links large-scale systems and personal computers to meet both organizational and individual worker needs. ____ 12. Computer departments in most organizations today are called data processing departments. ____ 13. One way to classify end users is by whether they use a computer occasionally, frequently, or extensively in their work. ____ 14. A computer professional in an organization, such as a programmer, is generally considered to be an external user. ____ 15. PCs that are advertised in newspapers are usually complete end-user systems. ____ 16. Computer hardware sold today is so reliable it