...organization and are stimulated to direct the relations, interdependence among people, activities, functions and tasks Workout brings large groups of employees and managers from different levels and functions of the company together to address problems. In the case study of General Electric Workout the CEO Jack Welch appeared to be a transformational leader. His main goal was to make GE the world’s most competitive enterprise, he knew that it would take nothing less than a revolution to transform that dream into a reality. Theorist James McGregor Burns describes transformational leadership as a leadership approach that causes change in individuals and social systems. In its ideal form, it creates valuable and positive change in the followers with the end goal of developing followers into leaders. Mr. Welch’s leadership style had a component of commitment, honesty, credibility, intuition, aggression and customer oriented. He was very meticulous and monitored the elements which he assumed were of leadership traits. Mr. Welch believed that a true leader is one who portrays strong dynamism, transmittable energy, decision making influence, incredible passion and results oriented. Jack Welch’s leadership traits were similar to Nelson Mandela who was a democratic leader. After Mr. Mandela was released from prison he brought about positive change and took South Africa somewhere it has never been. He looked ahead and saw that South Africa’s system of apartheid would not survive...
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...CASE STUDY On Human Resource Management ( Performance Management & appraisal) Group Members Abid Aziz Rusho 102011132 Raziz Sultana 111011106 Submitted To D. R. Arefin Submission Date: 1st july , 2013 Jack Nelson’s Problem: After researching Jack Nelson’s problem application case, here we find some problem that was faced by Jack Nelson, a new membar of the board directors for a local bank at home office. In this case, we have to solve some questions to fix out Jack nelson’s duty to carry out a successcive result for the local bank. * What do you think is causing some of the problems in the bank’s home office and branches? * Since,There is clearly a problem with communication and the effects are seen in the area of employee commitment. Additional contributing factors include the lack of consistency in the policies and procedures of various locations. There is no straight rules to the staffing activities of this Organisation. Clearly the absence of an HR department & the manager in the main office is behind many of all of these problems. * Do you think setting up an HR unit in the main office would help? * Surely, it would. Since there are HR-related...
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...NELSON MANDELA METROPOLITAN ELECTRICITY & ENERGY DEPARTMENT A CASE STUDY It was an “Initiation” management committee meeting for Jack Simons, the newly appointed General Manager (GM) for the Electricity & Energy Department at Nelson Mandela Metropolitan Municipality. He was recruited from Eskom just over three months ago. He was replacing Piet Volsoo who opted for an early retirement after 17 years with the Municipality. Management committee meetings are known for heated exchanges between various divisional heads, GMs, city manager and the mayoral committee members. Having worked for a corporate giant as Eskom, the challenges at Nelson Mandela Metropolitan Municipality (NMMM) were not insurmountable he thought to himself. Nelson Mandela Metropolitan Municipality came into existence after 2000. It is the amalgamation of the Port Elizabeth, Uitenhage and Dispatch Municipalities. It supplies electricity to an area of 1959,9 square kilometres. It receives its supply at the Chatty main 132kV intake substation from Eskom and distributes it at primarily 22kV, 11kV and 400 V to 225 large industrial customers, 41 081 medium businesses and 155 758 domestic consumers. The Electricity department has also initiated a major drive to electrify the informal areas within the Metropole. This was a “strategic priority” according to the recently approved Integrated Development Plan of the Metropole for 2002 – 2006. It has electrified 62 600 erven at a cost of R63 million since 1995...
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...Using ‘Person Centred’ Communication Skills and Models to Help Clients Admitted for the First Time to a Mental Health Hospital Introduction Communication is one way of exchanging information and feelings from one person to another (Bach and Grant 2009). It is transmitted through verbal and non-verbal behaviour. Communication is an essential and fundamental aspect of nursing care (Timmins 2011). It is a major and important part of daily nursing practice in the nurse-client relationship (Sheldon et al. 2006). Communication in nursing is unique and it is different from communication between healthcare providers because nurses are at the start of the healthcare service as they spend more time with the client than other healthcare professionals (McCabe and Timmins 2006). Therefore, nurses have to pay more attention to improving their communication skills for better client care. In order to establish a positive relationship with the client, it is necessary to communicate effectively and subsequently improve the quality of nursing care (McCabe and Timmins 2006). Effective communication is key to a therapeutic relationship with the client. It is defined as a ''purposeful form of communication used in the helping relationship'' (Ruesch 1961 cited in Arnold and Boggs 2007, p18). It is developed by the nurse for the purpose of assessing, planning, implementing and evaluating client care (Arnold and Boggs 2007). The establishment of a nurse-client relationship was a key element...
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...Case Study – The U.S. Economy from 2009 to Present JWI– 515 Jack Welch Management Institute At Strayer University JWI– 518 Since it's opening it's first establishment in Denver, Colorado in 1993, Chipotle Mexican Grill now has more than 1200 locations including restaurants in 41 states, Canada, and England. Considering it's success, it is unlikely that Chipotle would have earned a net income $215 million(1) last year without the strategic implementation of social media. Chipotle has employed social media as both a stand-alone means for promotion, as well as a smaller component to much larger campaigns. Among the successful applications are burrito give-aways, event promotion, “foil” art contests, and the most notable and successful “locally grown” campaign – which included a recent spot during the 2012 Grammy Awards. The “locally grown” campaign is indeed Chipotle's most involved social media promotion, including videos, contests, and conversations all surrounding the local farming movement. The campaign's official moniker is “Food with Integrity,” and according to the official website is a “commitment to finding the very best ingredients raised with respect for the animals, the environment and the farmers.”(2) “I think it's really important that people know where their food comes from” says Steve Ells, Founder and Chairman of Chipotle. The campaign's first successful venture was the “Boorito” event, where they encouraged customers to dress up as family farm-inspired...
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...wholly indented paragraphs. I declare that I have also acknowledged such quotations by providing detailed references in an approved format. I understand that unidentified and un-referenced copying both constitutes plagiarism which is an offence. I give my consent for my work being scanned by Turnitin formatively and summatively for the purposes of assessment. Student Signature: Received: Date: Date: T +44 (0)20 8795 5509 ǀ info@csbm.co.uk ǀ www.csbm.co.uk Capital House ǀ 388 High Road ǀ Wembley ǀ Middlesex ǀ HA9 6AR ǀ Registered in Cardiff. 7027500 EDEXCEL HND Business Level 5 Unit 13: Personal and Professional Development Tesco was founded by Jack Cohen, born in 1898 and the son of a first generation East European Jewish father who served with the Royal Air Force during the First World War. After returning in 1919, 21 yearold Jack invested £30 of his reward for military service to buy surplus food stockpiles and he opened a little stall in East London. On the first day he had a four pound turnover...
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... Financial crises – definitions and origin The majority of economists and monetarists define financial crises as a manifestation form of banking crises, with an impact on financial stability and reaching the state of collapse of the financial infrastructure in the absence of central bank‟s intervention. Financial collapse which affects most of the companies generates quickly problems over the banking system as the following consequences: the panic of the clients, inability to distinguish between the efficiency and the difficulty of banks, deposit withdrawals. Jack Reed, an American politician mentions: “The financial crisis is a stark reminder that transparency and disclosure are essential in today's marketplace.” In economic literature, the problems in the banking system are the main sources of the financial crises. All the economic collapses require injections of liquidity or public financial funds, in some cases, private funds from banks and international institutions. Financial crises have usually as a consequence the unemployment because labor markets are globally rigid, the currency is in devaluation, and people usually enter into a "forced leave". Therefore, the most important crises that marked the population at an individual and global level, in a top of seven, were: the Great Depression during 1929-1939, German Hyperinflation between 1918 and 1924, the Great Recession in...
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...Agenda-setting Weaver D H, Graber D, McCombs M, Eyal C 1981 Media Agenda Setting in a Presidential Election: Issues, Images and Interest. Praeger, New York M. McCombs Agendas: Political The political agenda is the set of issues that are the subject of decision making and debate within a given political system at any one time. Significant research specifically on the topic of agenda setting, as opposed to decision making, dates mostly from the 1960s. Early studies of agenda setting were quite controversial because they were often presented as critiques of the pluralist studies of the 1950s and 1960s. Truman (1951) mostly ignored the issue of who set the agenda of political debate. Dahl (1956) discusses the matter in mentioning that ensuring that no group have control over the range of alternatives discussed within the political system is a requisite for democracy. In his study of New Haven he explicitly raises the question of agenda setting, noting that with a permeable political system virtually all significant issues would likely come to the attention of the elites. ‘Because of the ease with which the political stratum can be penetrated, whenever dissatisfaction builds up in some segment of the electorate party politicians will probably learn of the discontent and calculate whether it might be converted into a political issue with an electoral pay-off’ (Dahl 1961, p. 93). In Dahl’s view, then, any issue with a significant potential following in the public would likely find...
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...Case Study-1 Jack Nelson’s Problem Chapter-1 Introduction to Human Resource Management Page: 1 * The case is all about the necessity & functions of HR unit in a local bank. In this bank Jack Nelson is a member of board of director and Ruth Jonson is an excellent employee. As Mr. Nelson was very much curious about how Jonson operate her machine, she briefly gave an idea about it. Speaking with the in-charged supervisor of a branch of this bank Nelson found that something was wrong inside the branches. But unfortunately it was not known to Jonson. Jonson found out the main problem and it was high employee turnover. In this bank selection time of employee is very short and at the same time the new employer quit their job in a very short time. All branch supervisors hire their new employees without communicating with the home office or other branches. During the time of development of opening, the supervisors tried to find a suitable employee to replace the worker who had quit. After visiting the 22 branches, the finding is that problems are similar mostly. Nelson wondered about the movements that he should take and the home office steps. The more he thought about the matter, the more perplexed he became. The problem is as much as complex that he couldn’t put his finger on that problem and he did not know the actual place whether to report his findings to the president. * Most of the experts believe that there are five basic functions that all managers perform...
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...BECOMING AN EFFECTIVE GLOBAL LEADER (Chapter 30 of "Coaching for Leadership" Jossey-Bass/Pfeiffer, 2000) Maya Hu-Chan, Jeremy Solomons, and Carlos E. Marin “To lead the people, walk behind them” (Lao-Tzu) “In a beginner’s mind, there are many possibilities. In an expert’s there are none.” (Zen Master Suzuki Roshi) Nature versus Nurture Although there may never be a definitive answer to the nature versus nurture question, most people will agree that no amount of nurturing can make someone into a global leader if he or she does not have a fundamental desire, passion, and talent to be one. And no potential leader, however naturally gifted he or she may be, can become fully realized without a tremendous amount of nurturing. Throughout childhood and adolescence, even the divinely reincarnated Dalai Lama had to undergo intense and lengthy preparation for his weighty role as the spiritual leader of Tibet. But the preparation does not stop at the onset of adulthood; in some ways, it is only just starting. Potential global leaders must continue their formal education by expanding their theoretical and technical knowledge in various arenas of higher learning, but they must also begin to live the reality of being a global leader through practical experience, particularly traveling, living and working in cultures and countries that are not familiar to them. 1 Are global leaders born? Or are they made? Is global leadership an innate competency? Or is it an acquired skill, learned...
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...Property of Kendall Hunt Publishing Irwin, Hopkins, Payne's Comptetent Communication at Work 2010 copyright | 978-0-7575-5217-5 Chapter 6 Interpersonal Communication Skills at Work After reading this chapter, you will be able to: ■ Understand the role of interpersonal communication in the ■ ■ ■ ■ ■ ■ workplace Describe the types and functions of relationships Identify different approaches to conflict Determine how certain conflict styles work in different situations Analyze and apply negotiation strategies that meet different objectives Provide and evaluate constructive feedback Identify and apply Gibb’s framework for building positive climates Chapter Outline I troduction n Defining Interpersonal Communication T ypes of Workplace Relationships Dealing with Conflict Giving Constructive Feedback Dev eloping Supportive Communication Climates Conclusion A ctivities Ref rences e 120 Irwin_Competent Communication01E_Ch06_Printer_Pdf.indd 120 8/25/10 2:04:21 AM KEY TERMS I terpersonal n communication I terdependence n Uniqueness M ixed-status relationship L eader-member exchange theory (LMX) I -group n Out-group Same-status relationship I formational peer n C ollegial peer Specialpeer C ict onfl A voiding A ccommodating C ompete C ompromise C ollaborate Negotiation C onstructive feedback Or ganizational climate Descriptiv message e P roblem-focused message Spontaneous communication Empatheticmessage M essage of equality P rovisional message Introduction Cora Sims has worked...
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...shaped, slow growing, aerobic bacterium called Mycobacterium tuberculosis, discovered by Dr. Robert Koch in 1882 which was also known as “Koch’s bacillus” while other TB causing bacteria are: Mycobacterium bovis, Mycobacterium africanum, Mycobacterium microti or Mycobacterium canetti, and it mainly hit the function of lungs. Mycobacterium avium complex doesn’t cause Tuberculosis in humans. This disease may circulate in different human tissues/organs by blood or lymphatic alleyways or enters into the person’s lungs through inhaling process in polluted air. SYMPTOMS There are two broad types of tuberculosis: * Latent TB Infection hit the body but bacteria remain inactive mode so usually no prompt symptom has been shown in such cases even person doesn’t feel sick. * Active TB In active TB condition infectious bacteria starts showing following illustrated symptoms within a week or month and infected person often feel sickness. Laterally in some circumstances Tuberculosis might be spread outside the lungs, symptoms may differ as per human organ get affected like: back pain in...
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...This essay will demonstrate that it is not “always morally worse to kill than it is to let die”. It will be argued that passive euthanasia (i.e. letting someone die) is not morally wrong and that active euthanasia (i.e. accelerating their death) is no less moral. However, the many complications associated with the legalisation of active euthanasia (and euthanasia in general) must be identified and addressed. These identified complications may be eliminated with an appropriate regulatory regime. Assuming that identified complications can be overcome, and having established that it is not always morally worse to kill than to let die, it will be demonstrated that active euthanasia should not be banned. Morality, as defined by the Oxford Dictionary, is “principles concerning the distinction between right and wrong or good and bad behaviour”1. Hinde states that the principles are influenced and changed by one’s society and culture but also “based in human nature”2. As morality is influenced by society, public opinion is important when it comes to controversial issues. Morality differs from place to place and evolves over time. To compound this diversity, changes in medical treatment, and discoveries which enhance medical knowledge evolves rapidly and what was not even conceivable in some cultures or at certain points in history are now commonly accepted. Developments in end of life care fall within this category. With our increased ability to prolong life, arguments can now be made...
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...Jack Nelsons Problem Following has been noted as few problems faced by the bank’s home office and branches. - High employee turnover: The major issue was that employee turnover was quite high within the office, as a matter of fact every time an employee would be hired , their would be another employee resigning. We understand that employee turnover is a costly expense especially in lower paying job roles, for which the employee turnover rate is highest. Many factors play a role in the employee turnover rate of any company, and these can stem from both the employer and the employees. - Lack of On-Job Training: It is the responsibility of the supervisors and managers to utilise available resources to train, qualify and develop their employees. We find that employees had not been provided with sufficient training related to their job role. For example: One of the employee Ms.Ruth Johnson was hired almost two months ago as a machine operator but was not aware of the machine output productivity or its name! Therefore, we can conclude that there was lack of On-Job Training for the employees hired. On-Job training is a primary method used for broadening employees’ skills and increase in productivity. - Hiring Employee: The case study highlights the fact that there is no participation or contribution from the HR Department in terms of hiring new employees, which means that the office does not have any HR Department working. Hence, employees were hired by supervisors...
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...250 WORDS ANWSERS FOR EACH QUESTION 1. According to Delfabbro (2009) games of chance can be classified across four dimensions. Explain one of these dimensions and identify a form of gambling at each extreme point of this dimension. Delfabbro(2009) has mentioned that locational characteristics is also influences the nature of gambling activities such as whether they can play at home, alone, a groups, at casino, or can be on telephone and on internet. Besides, the locational characteristics of gambling play a significant role in people’s choice of gambling activity (Productivity Commission, 1999). Different venue can also affect social relationships, and environmental air at the scene of gambling activities. Players prefer to engage in lively environment, casino, race track, where the player can easily interact with the host and other players. Bustling atmosphere can create more dynamic, stimulating players more involved. (Charlotte Fabiansson, 2010) But in addition, with today's modern technology, players can easily participate in gambling activities such as betting at the races at home without directly by phone and internet. (Richard McGowan, 2008) Today, with modern technology, the gambling the phone and internet gambling is increasing because of the rapid, convenient, time-saving to the player. Players just sit at home and can be able to communicate, bet with friends and other players around the world with the click or one phone call. Casino host also can create online...
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