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Job Analysis The Samsung in Macau is not a big company with a few positions, so job analysis doesn’t take important part in their human resource department daily affair. The supervisor told us actually they seldom do job analysis because of no need if the company doesn’t make a big change. However, this Samsung company makes some changes last year. Before last year, their company salespersons didn’t have a satisfying performance because the sales manager is almost in charge of this part. Although the company ran well at most of times, sometimes they may meet problems especially when the sales manager was busy dealing with other affairs. Therefore the company decide to adjust and planned to define the salespersons’ duties and the evaluation criterion clearly for compensation. To conduct the job analysis, Samsung reviewed relevant background and select a sample of 5 to analyze the job. And after the analyzing, they confirmed those information with the sales manager, their direct supervisor to ensure it was correct.

Similarity 1. Types of information
The types of information they are trying to collect are all mentioned in textbook, for example, work activities, performance standards and human requirements 2. Uses
The reason they conduct job analysis is also approximately same as what we learned as those following uses, recruitment and selection, performance appraisal, compensation and training.

Differences
We found two main differences through this interview. 1. Methods of collecting job analysis information
Comparing to those methods mentioned in textbook, Samsung only use questionnaire in job analysis, because it’s quick and efficient. 2. Job description
Considering the company size isn’t so large, they generally won’t make a very detailed job description as what’s in the textbook, sometimes only the job specification is enough

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