...ASA University Review, Vol. 6 No. 1, January–June, 2012 Fund Management Practices of the Selected Nationalized Commercial Banks in Bangladesh Vhokto Kumar Biswas* Kartik Chandra Mondal** Abstract Fund management of commercial bank is a significant issue for its growth and stability. The unusual difference between cost of fund and return on fund is alarming for the financial health of any commercial bank. The major objective of the study is to know the position of fund management, profitability, growth, stability, and productivity trends of Janata Bank Ltd and Agrani Bank Ltd during the period of 2000-2009 and 2004-2008 respectively. Here the secondary data are used. In fund management practices, the banks are not in a good position due to heavy stuck up advances, low recovery rates, excessive over dues, and outstanding advances. The management of the banks is alert enough to overcome this odd situation. The recent financial reforms introduced by the Ministry of Finance and Bangladesh Bank have improved the situation. The overall profitability, productivity, and stability of the banks are increasingly improving trough the application of modern fund management techniques. Key Words: Efficiency, stability, liquidity, profitability, productivity, growth rate, fund management. Introduction Banking system as a whole plays an important role in the economy of a country irrespective of its level of development. Bangladesh as one of the poorest countries in the world, no exception to...
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...An Internship report submitted in partial fulfillment of the requirement for the degree of MASTER OF BUSINESS ADMINISTRATION Topic: “General Banking & Customer Service of Agrani Bank Limited” Prepared Under the Supervision of Mr. Tareq Mahbub Assistant Professor MBA Program BRAC Business School Prepared by MOHAMMAD ANOWAR JAHAN ID-11164044 MBA (Major in Marketing) Semester-Spring’2014 Submitted on 06 July 2014 LETTER OF TRANSMITTAL July 06, 2014 Mr.Tareq Mahbub Assistant Professor BRAC Business School BRAC University. Sub: Submission of Internship Report on “General Banking & Customer Service of Agrani Bank Limited” Dear Sir, This is my internship report on “General Banking & Customer Service of Agrani Bank Limited”. I am submitting this report as the part of fulfilling my MBA degree. In case of preparing this report, I tried my best to make the report informative and to follow your instructions as well as the instructions given by my organization supervisor. The full report is based on my practical experience in Agrani Bank Pr inc ipal Branch. I have found the experience quite interesting and the guidance of my supervisors and with the help of all the members of all the departments. I have tried my level best to prepare an effective report. Consequently, I am transmitting this report to your very concern. Hopefully, you will discover the report informative approach as a hallmark of my hard work. In case of any further clarification or elaboration regarding this report...
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...An Internship report submitted in partial fulfillment of the requirement for the degree of MASTER OF BUSINESS ADMINISTRATION Topic: “General Banking & Customer Service of Agrani Bank Limited” Prepared Under the Supervision of Mr. Tareq Mahbub Assistant Professor MBA Program BRAC Business School Prepared by MOHAMMAD ANOWAR JAHAN ID-11164044 MBA (Major in Marketing) Semester-Spring’2014 Submitted on 06 July 2014 LETTER OF TRANSMITTAL July 06, 2014 Mr.Tareq Mahbub Assistant Professor BRAC Business School BRAC University. Sub: Submission of Internship Report on “General Banking & Customer Service of Agrani Bank Limited” Dear Sir, This is my internship report on “General Banking & Customer Service of Agrani Bank Limited”. I am submitting this report as the part of fulfilling my MBA degree. In case of preparing this report, I tried my best to make the report informative and to follow your instructions as well as the instructions given by my organization supervisor. The full report is based on my practical experience in Agrani Bank Pr inc ipal Branch. I have found the experience quite interesting and the guidance of my supervisors and with the help of all the members of all the departments. I have tried my level best to prepare an effective report. Consequently, I am transmitting this report to your very concern. Hopefully, you will discover the report informative approach as a hallmark of my hard work. In case of any further clarification or elaboration...
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...Modern banks play an important part in promoting economic development of a country. Banks provide necessary funds for executing various programs underway in the process of economic development. They collect savings of large masses of people scattered through out the country, which in the absence of banks would have remained idle and unproductive. These scattered amounts are collected, pooled together and made available to commerce and industry for meeting the requirements. Economy of Bangladesh is in the group of world’s most undeveloped economies. One of the reasons may be its undeveloped banking system. Government as well as different international organizations have also identified that undeveloped banking system causes some obstacles to the process of economic development. So they have highly recommended for reforming financial sector. Since 1990, Bangladesh government has taken a lot of financial sector reform measures for making financial sector as well as banking sector more sound and transparent, and formulation and implementations of these reform activities have also been participated by different international organization like World Bank, IMF, ADB etc. Bank marketing is one of the booming parts in world economy. Without Bank marketing it is awfully sturdy for every bank to survive. In the modern World, bank marketing is a new criterion to us. OBJECTIVES OF THE STUDY: Broad Objective The study will explore the applicability of marketing mix strategies for IFIC Bank Ltd...
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...TABLE OF CONTENTS Executive Summary Prefatory Origin of Bank Definition of Bank History of Banking in Bangladesh History of Private Banks in Bangladesh Current Structure of Banks in Bangladesh Introduction Origin of the Report Objectives Scope Rationale of the study Methodology Limitations Literature Review Organization Overview DBL Background Nature of Business Shariah Council of the bank Vision Mission Core Values Objective of EXIM Bank as a shariah basedIslamic Bank Strategic objectives of DBL Customer charter _____________________________________26 _____________________________________26 _____________________________________27 _____________________________________05 _____________________________________07 _____________________________________08 _____________________________________08 _____________________________________09 _____________________________________11 _____________________________________13 _____________________________________17 _____________________________________18 _____________________________________19 _____________________________________19 _____________________________________20 _____________________________________20 _____________________________________21 _____________________________________21 _____________________________________23 _____________________________________24 _____________________________________25 _____________________________________25 _____________________________________25 _____________________________________25 _____________________________________26...
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...center. Customer satisfaction is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within a business. So, assessing the level of customer satisfaction actually helps to measure an organization‘s position in business. I am doing my internship in National Bank limited with rotation on different desks which includes Accounts Opening, General Banking, Retail Banking, Clearing, Remittance, Loans and Advances etc. In this report “The Customer Satisfaction on different services of National Bank Limited”. I will focus on various aspects of this Bank. Since they are standing at good position among the private banks, their financial position, market shares, marketing mechanisms, overall strengths and weakness, objectives, goals will be cross examined for analyzing the fact that how they were and how they will be in future. Various types of analysis will help us to understand the comparative position and a transparent picture of this Bank that will help us to draw any comment at a glance. As I am directly in touch with customers, the report will deal with the service quality and customer satisfaction of National Bank Limited. A survey will be conducted on the customers of National Bank Limited. The objective of this report will be to determine how well National Bank Limited is satisfying the customers on different service grounds. Various important issues of customer satisfaction will be presented...
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...Executive Summary: The aim of this study was to assess the effectiveness of Corporate Social Responsibility (CSR) practices of some local banks and track the performance of these banks with superior ratings for environmental, social and governance practices in Bangladesh and these banks are: Eastern Bank Limited, One Bank Limited and Mutual Trust Bank Limited. The study specifically focused on the extent to which companies practicing CSR complied with basic legal labor standards involving their employees and my marking 0 and 1 (0 for Null for practicing CSR,1 for CSR Practice). The study involved identification of companies providing CSR, obtaining information about the details of the CSR practices adopted at these companies (though looking at their website and interviews few of employees) and an assessment of how well these companies complied with basic CSR standards. The research found that most CSR practicing companies practiced CSR in their own specific way. It was often unclear how much money companies spend on CSR and it also found that many of these companies, whilst providing CSR, did not comply with the law in providing basic labor standards to their employees. The study also showed the comparison among these three banks with graph where graphical technique is informative in the field of statistics used to visualize quantitative data. Statistics and data analysis procedures generally yield their output in numeric or tabular form; graphical techniques allow such...
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...Chapter: 1: Introduction 1.1 Origin of the study: This report is originated as the course requirement of the BBA program under the business studies faculty UAP. Under this program students of this faculty must go through an internship program of 3 months duration. As practical orientation is an integral part of BBA degree requirement, I was sent to IFIC bank, Lalmatia Brunch to take real life exposure of the activities of financial institution from 01, June 2014. 1.2 Background of the Study: Modern banks play an important part in promoting economic development of a country. Banks provide necessary funds for executing various programs underway in the process of economic development. Economy of Bangladesh is in the group of world’s most underdeveloped economies. One of the reasons may be its underdeveloped banking system. Government as well as different international organizations have also identified that underdeveloped banking system causes some obstacles to the process of economic development. So they have highly recommended for reforming financial sector. Since 1990, Bangladesh Government has taken a lot of financial sector reform measurements for making financial sector as well as banking sector more transparent, and formulation and implementations of these reform activities has also been participated by different international organization like World Bank, IMF etc. I was placed in IFIC Bank Limited, for 12 weeks long Internship Program to acquire practical knowledge...
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...Internship Report on “Analysis of Credit Department of Dhaka Bank Limited” Submitted to: Afsana Akhter, Senior Lecturer and Shamim Ehsanul Haque, Lecturer BRAC Business School BRAC University Submitted by: Emran Hussain (ID – 06204025) Submitted on: 10th May, 2010 1 Letter of Transmittal May 10th, 2010 Afsana Akhter, Senior Lecturer Shamim Ehsanul Haque, Lecturer BRAC Business School BRAC University Dear Sir and Madam, With great pleasure I submit this internship report that I have been assigned to us as an important requirement of BBA program at BRAC University. I have found the study to be quite interesting, beneficial and knowledgeable. I have tried my level best to prepare an effective & creditable report. This report is about the Credit Analysis of the Credit Department of Dhaka Bank Limited. I also want to thank you for your support and patience with me and I appreciate the opportunity provided by BRAC University and Dhaka Bank Limited to work on this wonderful project. Yours sincerely, Emran Hussain (ID – 06204025) 2 Acknowledgement I would like to express my gratitude to all the people that were involved both directly and indirectly in the preparation of this report. I apologize to the people whose names that I have not mentioned, and their contribution is highly appreciated by me. At first, I would like to thank my academic supervisor Afsana Akhter – Senior Lecturer, BBS, BRAC University – for guiding me and for giving me...
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...“Analysis of Credit Department of Dhaka Bank Limited” Submitted to: Afsana Akhter, Senior Lecturer and Shamim Ehsanul Haque, Lecturer BRAC Business School BRAC University Submitted by: Emran Hussain (ID – 06204025) Submitted on: 10th May, 2010 1 Letter of Transmittal May 10th, 2010 Afsana Akhter, Senior Lecturer Shamim Ehsanul Haque, Lecturer BRAC Business School BRAC University Dear Sir and Madam, With great pleasure I submit this internship report that I have been assigned to us as an important requirement of BBA program at BRAC University. I have found the study to be quite interesting, beneficial and knowledgeable. I have tried my level best to prepare an effective & creditable report. This report is about the Credit Analysis of the Credit Department of Dhaka Bank Limited. I also want to thank you for your support and patience with me and I appreciate the opportunity provided by BRAC University and Dhaka Bank Limited to work on this wonderful project. Yours sincerely, Emran Hussain (ID – 06204025) 2 Acknowledgement I would like to express my gratitude to all the people that were involved both directly and indirectly in the preparation of this report. I apologize to the people whose names that I have not mentioned, and their contribution is highly appreciated by me. At first, I would like to thank my academic supervisor Afsana Akhter – Senior Lecturer, BBS, BRAC University – for guiding me and for giving me the opportunity to initiate...
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...Internship Report on “Analysis of Credit Department of Dhaka Bank Limited” Submitted to: Afsana Akhter, Senior Lecturer and Shamim Ehsanul Haque, Lecturer BRAC Business School BRAC University Submitted by: Emran Hussain (ID – 06204025) Submitted on: 10th May, 2010 1 Letter of Transmittal May 10th, 2010 Afsana Akhter, Senior Lecturer Shamim Ehsanul Haque, Lecturer BRAC Business School BRAC University Dear Sir and Madam, With great pleasure I submit this internship report that I have been assigned to us as an important requirement of BBA program at BRAC University. I have found the study to be quite interesting, beneficial and knowledgeable. I have tried my level best to prepare an effective & creditable report. This report is about the Credit Analysis of the Credit Department of Dhaka Bank Limited. I also want to thank you for your support and patience with me and I appreciate the opportunity provided by BRAC University and Dhaka Bank Limited to work on this wonderful project. Yours sincerely, Emran Hussain (ID – 06204025) 2 Acknowledgement I would like to express my gratitude to all the people that were involved both directly and indirectly in the preparation of this report. I apologize to the people whose names that I have not mentioned, and their contribution is highly appreciated by me. At first, I would like to thank my academic supervisor Afsana Akhter – Senior Lecturer, BBS, BRAC University – for guiding me and for giving me...
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...Major Problems of the Banking Industry and Strategies to overcome them: A study on Bangladesh. Table of Content Topic Page# 1.0 Introduction ------------------------------------------------------------------------------------3 2.0 Review of Previous Empirical Literature------------------------------------------------4 3.0 Banking Industry in Bangladesh---------------------------------------------------------- 3.1 What is a Bank? ----------------------------------------------------------------------5 3.2 Definitions of Bank form different view -------------------------------------5 3.3 Where does the word BANK come from? ------------------------------------6 3.4 Why Banks? Why don’t go to another financial institution? -------------7 3.5 Banking System in Bangladesh---------------------------------------------------7 3.6 Banking system is very from country to country because of Following 3 reasons---------------------------------------------------------------------12 3.7 There are different kinds of financial services firms calling themselves Banks---------------------------------------------------------------------------------------12 4.0 Major Problems Faced by Bangladeshi Banking Industry-------------------------14 4.1 Lack of Good Governance, Accountability and Transparency------------14 4.2 Low quality of asset ---------...
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...DBBL Executive Summary Service quality is a good measure for knowing about the performance of a bank.. Nowadays Banking companies are in a competitive market. They are choosing the differentiation strategy to be a market leader because cost leadership is not a good tool for competition due to oligopolistic market. By analyzing bank information system, this paper investigates the service quality perceptions of bank account holders. This paper also examine the relationship between relative importance allocated by respondents to each of the five SERVQUAL dimensions as measured by the points allocated to that dimensions the ratings provided for the individual items of the dimension. In the SERVQUAL questionnaire there are 22 questions from five different dimensions. These are Tangibles, Reliability, Responsiveness, Assurance and Empathy. These questions measure the gap between employees’ expectations and perceptions .After conducting the survey I have found some values. I have made an analysis with these values. I have calculated the weighted average scores of these values from the perspective of these branches. Then it has been seen that the gap between the employees’ expectations and perceptions about the services is lower for the customers. In my report I got reliability, responsibility and assurance is very much valuable to customers compare to others. Company Profile COMPANY BACKGROUND Dutch-Bangla Bank Limited (the Bank) is a scheduled commercial bank. The Bank was established...
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...Problems and Prospects of Remittance Service in the Public Banking Sectors of Bangladesh (A study on Janata Bank Limited) [This internship report has been prepared as a partial fulfillment of the degree of Bachelor of Business Administration from Daffodil International University] SUBMITTED TO SheikhAbdur Rahim Assistant Proffesor Department of Business Administration Daffodil International University SUBMITTED BY Date of Submission: 2012 DAFFODIL INTERNATIONAL UNIVERSITY © Daffodil International University Library Page i Letter of Transmittal January, 2012 SheakAbdur Rahim Lecturer in Department of Business Administration Daffodil International University Subject: Submission of internship report for kind acceptance Dear Sir I am profoundly contended for being able to submit Internship Report on “Problem & prospects of remittance service in public banking sectors of Bangladesh (A case study on Janata Bank Limited)”which you have assigned me as partial requirement of BBA program. I have tried no stone unturned to prepare this report sincerely according to your advice, guidance, instructions and suggestions. It was a great source of inspiration and pleasure for me to work on this report. I shall be very glad to furnish with any explanation on this report necessary. Despite my great caution, I cannot but express my great concern to make any sort of mistakes. If such condition takes place, I would expect your sympathetic and graceful consideration...
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...Internship Report On Janata Bank Limited and Its General Banking Activities Internship Report On Janata Bank Limited and Its General Banking Activities Supervised by: Niluthpaul Sarker Assistant Professor Department of Accounting and Information systems Jagannath University Prepared by: Akash Kumar Ghosh ID: 114599(BBA) 6th Batch Department of Accounting and Information systems Jagannath University Date of Submission: 5th November, 2015 Letter of Transmittal Date: November 05, 2015 Niluthpaul Sarker Assistant Professor Department of Accounting and Information Systems Jagannath University Subject: Submission of internship report. Dear Sir, I would like to inform you that I have completed my internship report on the topic“General banking activities of Janata bank Ltd” of Bangladesh. I have completed my internship attachment period with Janata Bank Ltd. Preparing this report, I have collected information from all available sources in the most realistic and professional way. In writing this report, I have followed the instructions of my organization while at the same time consulting my institute supervisor. I have endeavored to the utmost potential and limited constraints to project the report as reflective as possible. I earnestly hope that this report will meet your specification would be delighted to furnish you with any clarification if required. Thanks and Regards ...
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