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Job Satisfaction

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Method The study is for a company that builds state of the art communication systems and its employee turnover problem. The method of narrative inquiry employed to investigate how Information Systems Professionals make decisions for voluntary turnover, and the factors which are taken into consideration was used. According to Bruner (1990), “the narrative approach to conducting research involves the documenting and analyzing of individuals stories about or personal accounts of a specific domain of discourse that are contextually rich and temporally bounded, relates to personal account of experiences that are vividly remembered and structured in a sequence with a beginning and an end.” The structure is provided through the adoption of McCraken’s (1988) long interview techniques and by employing the resume as a guide to emphasize the sequence of the story. “This approach is based on the premise that the narrative can be a powerful way to locate and understand their beliefs, concerns, values, experiences, and learning. This method implies qualitative research, which assists researchers in their attempt to understand people and their social and cultural context.” Research employing the narrative approach, (Vendelo, 1998) has suggested that the sequence of the story elements (Bruner, 1990) contribute to the appropriateness of the method. Moreover, Swap. Leonard, shields, and Abrams (2001) “suggests that relating stories of personal experience would be more memorable, be given more weight and be more likely to guide behavior.” Interviews were conducted between two locations with 35 research participants, who were requested to tell their own story regarding events that lead to decisions to seek another position. They were also to describe any potential interventions the organization could have used to prevent them from leaving the organization. Subsequently,

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