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SECTION A: (60 MARKS) 1. State TWO (2) purposes of system analysis and design. (2marks)
Answer:
* Add formality * Improve communication between participants * Get the requirements right! * Reduce errors * The cost of fixing analysis and design errors as one moves from the analysis phase to the maintenance phase can increase by a factor of 100 * Generate documentation and get approval from end-user.

2. Explain THREE (3) purposes of methodology in developing an information system.
(3 marks)
Answer:
* Help to produce better quality product documentation standards, acceptability to the user, maintainability and consistency of software * Help to ensure that user requirements are met completely * Help project manager by giving better control of the project execution and a reduction in overall debt costs * Promote communication between stakeholders * Encourage understanding of the system throughout organization through standardization of process and documentation.

3. State TWO (2) types of requirements and give ONE (1) example for each type. (4 marks)
Answer:

Requirement | Example | Functional | manage user info | Non-Funtional | reliability- record will be processed in 5 seconds. |

4. Construct an activity diagram for booking a room in a hotel based on the following description.
When customer requests a room, the hotel employee looks for room availability, then he inserts customer’s data and verifies if the provided credit card number has enough credit to pay the room: in this case the booking is confirmed and we wait customer arrival. The Hotel information system allows customer to modify or cancel his/her reservation. If customer arrives he uses the room and then he pays, in case of no-show a penalty is accounted on his credit card and the booking is canceled.
(9 marks)

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