...Chapter 7: PLANNING AND CONTROLLING 1. Setting objectives and determining what should be done to accomplish them is the essence of the management function of __________. A. Productivity improvement. B. Controlling. C. Leading. D. Organizing. E. Planning. E 186 KT Fa 2. Planning is important for all of the following reasons EXCEPT: A. Planning is central to the management process. B. Planning is important for staying ahead of the competition. C. Planning help an organization become better at what it does. D. Planning helps an organization to be action oriented. E. Planning eliminates the need for effective leadership. E 187 GT Fa 3. Which one of the following alternatives lists the planning steps in proper order? A. Define objectives, determine current standing relative to objectives, evaluate current accomplishments, identify and choose among alternatives, and implement the plan and evaluate results. B. Define objectives, develop planning premises, determine current standing relative to objectives, identify and choose among alternatives, and implement the plan and evaluate results. C. Define objectives, determine current standing relative to objectives, develop planning premises, analyze possible action alternatives and choose among them, and implement the plan and evaluate results. D. Determine current standing relative to objectives, define objectives...
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...really be used to make people healthy.” (DiCarlo, 1996, p. 1). Dossey’s discover of Era III involves consciousness which affects not only your body, but individuals miles away. This era is known as the mind-body-spirit model. Within Dossey’s research, he discovered the mind is different from the brain. When people die, their spirit lives on to assist in research to help with diseases. The difference in Era II and III is that era II has the basic power of prayer within the individual. Depending on your attitude being positive or negative is whether you will get a disease or how you will heal from a disease. The difference in being human in era III, power of prayer can heal others near or far and your spirit will live on after death. A 2. Models...
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...Professional Presence and Influence Western Governors University Professional Presence and Influence A1. Models of Health and Healing- The candidate provides a logical discussion, with substantial detail, of the differences between 2 models of health and healing as they relate to what it means to be human. Since the mid-19th century, there have been three distinct models of health and healing. The first era began in the mid-1960s and dealt primarily with the physical body. It is known as the mechanical model and focused solely on the anatomy and physiology of the body. It was physical in nature, and gave no consideration to the mind or spiritual side of the human being. In this section we will compare the differences between Era II, the Body/Mind model, which emerged around the 1950s, and Era III, the Body/Mind/Spirit or Bio/Psycho/Social model which emerged in the 1990s. During the mid-20th century, Health care providers began to understand that human consciousness played an important role in overall wellness. They recognized that patients with a positive mental attitude about their condition and care generally healed faster than those who did not. Doctors and nurses started to value and encourage input from the patients in their care. Health care professionals began to notice that emotional well-being, personal belief system and attitude all had a definite impact on health and for the first time became important in treating disease. This new phenomenon was considered...
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...Professional Presence & Influence Janene Mills Loga Western Governor's University Professional Presence and Influence C351 Professional Presence & Influence Introduction In these days of HCAHPS scores, and patient satisfaction being tied to reimbursement, it can be vitally important for the success of a healthcare facility, to have nurses who strive for quality relationships with their patients because this can influence the perception of the care received. A very important part of this is the professional presence the nurse conveys. A nurse’s professional presence is uniquely personalized; it is influenced by their own views on health and medicine, individual personality traits, how mindful they are in their practice, and in the type of healing environment in which they may be practicing. Professional Presence Models of Health and Healing Dr. Larry Dossey, MD describes his theory of Western Medicine as having three Eras’. (Dossey) Era One, which he states to have started in the 1860’s and continued to the 1940’s. Era Two, which he proposes to have begun in the post World War II period to recent times. Era Three is the most recent which he states is an emerging shift to a new focus which he calls “Transpersonal Medicine”. In Era One, Dr. Dossey describes the practice of medicine as being only physical in nature. He equates this era as focusing on the body and mind, and their functioning only in a physical way, not related to one another. He describes...
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...Professional Presence and Influence Dina L. Bredeau, ARNP Western Governors University Society has progressed both socially and technologically as has medicine. This includes our understanding of health and healing as evidenced by Dossey’s three eras of medicine. Era 1, beginning in the 1800’s, reflected the prevailing view that health and illness are totally physical in nature and therapies included surgical procedures and drugs. Era 2, starting in the 1950’s, related to the mind and body. Practitioners began to realize that emotions and feelings can impact health. Era 3, still developing today, began in the 1990’s and builds on the previous eras by adding the spirit and proposes that consciousness is not confined to one’s individual body. The mind is boundless and may not only affect a person’s body, but the body of another person at a distance, even if that person is unaware (Dossey, n.d.) A. Professional Presence As the three eras of medicine have evolved over the years, it is apparent that they are intertwined, yet very different as evidenced by Era 1 and Era 3. Era 1’s main focus is on the body and addresses the health and healing of humans based on bodily functions and how they can be treated. Era 3 takes a more holistic approach by incorporating the body, mind and spirit. This includes Watson’s theory of human caring which discusses “human caring consciousness, administering ‘human care essentials’, which potentiate alignment of mind body spirit...
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...been working for thirty plus years. It has been my experience that if you can really get through to the old timers, you have won half the battle trying to change the culture because they are the influencers. Do you think leadership develops with experience? Experience is the only way I have gotten better with anything I have done. To be more specific the more I failed, the better I got at what I had set my goal to. Are there one or two experiences you look back on as having been especially valuable in helping develop your won leadership? I can think of 10, 50, 100. None specifically, but more collectively have been valuable developing leadership. What’s common in all of these situations are that personalities were the driving force. If I could learn the personalities of the people in my team, I could use their strengths to overcome obstacles....
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...Professional Presence and Influence - C351 Richard A Kurtz Western Governors University A1. Models of Health and Healing The Era I health model is a “beginner” health model if you will, that uses a mechanical approach to health care, with a vision of you fix this, you cure that type of image. There appears to be no ties to mind/spiritual type healing that is noted in Era II, where self-awareness seems to show its’ face in regards to health and healing. The image that comes to mind is one of hard, cold facts; where reality is what you have, and the affliction of your health is nothing more than that. There will be no prayer or positive thinking that will help the body to become healthy again, and any thoughts of despair or feelings of depression were independent of the physical illness or injuries that are being experienced. Health care is still at its roots, with curing of common infections decades away, and thought of an organized health care system beyond the imagination. In this second era, the relationship of the person/human element becomes evident, and the emotional, meaningful and conscious model that has become so clear today is taking its’ baby steps into existence. The change of thought process as well as considerations of feelings and emotions of the person come into view as an important part of the healing path, and new emphasis is incorporated into the vision of health care. Systematic health care is well on its way, evidence based practice is in use on...
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...Professional Presence and Influence Caroline Lambert Western Governors University Professional Presence and Influence A. Professional Presence Discovery of a person’s authentic self and the impact on health and healing is as unique as our own fingerprints. The lifelong journey that reveals our true authenticity establishes who we are as humans and how we relate to others. My professional presence as a nurse is guided by my own distinctive life experiences. I have learned more from my numerous personal failures than I have from my triumphs. By taking time for introspection along my personal life journey, I understand what drives me and ignites my true passion. To me, nursing is considerably more than a profession—it is, in essence, a calling. I chose nursing to make a genuine difference in people’s lives and discovered along my path that nursing has profoundly impacted me as a human being. I believe that you must persevere through life’s trials and tribulations to attain your authenticity. To be an impactful leader in your life’s profession, you must understand the many and subtle nuances of the self. This self-awareness guides your professional presence as a human caring for your patients in a touching human way. Your everyday life experiences influence who you become in the future. Once you discover what inspires your soul, and you are expressing your truest self, your gifts of influence and guiding presence will shine through...
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...is performing activities, Visual Analog Scale (VAS) can be used. The Numeric Rating Scale (NRS) is also helpful to test client’s pain level of performing activities. For testing movement related function Box & Block Test, assess UE manual dexterity & gross motor coordination on affected wrist. Mental functions, global mental functions and sensory functions could be affected after mild concussion. Concussion is a physiological brain injury with physical, cognitive and emotional sequelae. Most patients recover within 2 weeks, but if not they may develop post-concussion syndrome (PCS). With PCS client will show impulsive behavior, confusions, memory problems, inappropriate behaviors (Leddy et al., 2016) and fatigue which will negatively impact his mental function. Client may demonstrate difficulties in the mental functions of sequencing complex movement, unable to perform sequences from memory, difficulties controlling emotion, affected temperament and personality such as unable to impulse control and self-control. With affected cognition, he will have compromised independence in health, safety and well-being. He might not recognize safety hazards, decreased confidence. Thus mental cognition test must be done prior to therapy sessions, start with Mini-Mental State Examination (MMSE) and if he shows further evaluation use Allen’s cognitive Test to determine the level of cognitive impairment/function. Performance skills Performance skills have affected all areas. All motor skill...
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...A STUDY OF THE EFFECTIVENESS OF A DIVERSE WORKFORCE WITHIN NONPROFIT ORGANIZATIONS SERVING OLDER ADULTS: AN ANALYSIS OF THE IMPACT OF LEADERSHIP STYLES AND ORGANIZATIONAL CULTURE by Valdes J. Snipes Bennett A Dissertation Presented in Partial Fulfillment Of the Requirements for the Degree Doctor of Philosophy Capella University June 2006 UMI Number: 3226208 Copyright 2006 by Snipes-Bennett, Valdes J. All rights reserved. UMI Microform 3226208 Copyright 2006 by ProQuest Information and Learning Company. All rights reserved. This microform edition is protected against unauthorized copying under Title 17, United States Code. ProQuest Information and Learning Company 300 North Zeeb Road P.O. Box 1346 Ann Arbor, MI 48106-1346 © Valdes J. Snipes Bennett, 2006 Abstract It has been theorized that the leadership style (LS) of a leader/manager in nonprofit organizations is important to effectively motivate employees to work together in achieving goals. The purpose of this study is to determine if there is a relationship between leadership styles, organizational culture (OC), and organizational effectiveness outcomes (OEO). The relationship study applies data collection and scoring procedures developed by Bass and Avolio. The correlation between independent variables of transformational, transactional and passive/avoidant leadership styles and the dependent variables of transformational and transactional OC, and OEO variables of effectiveness...
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...Harvard Referencing System Tunku Abdul Rahman College Compiled by Dr Chook Ka Joo Quality Assurance Department Tunku Abdul Rahman College and Mr Johnny Chin Fui Chung School of Social Science and Humanities Tunku Abdul Rahman College 2010 For Internal Circulation Only CONTENTS Page 1.0 INTRODUCTION 1 THE IMPORTANCE OF CITING REFERENCES 1 REFERENCING SYSTEM 1 THE HARVARD REFERENCING SYSTEM 2 CITATION IN THE TEXT 2 THE REFERENCE LIST 6 EXAMPLES OF REFERENCING 9 2.0 3.0 4.0 5.0 6.0 7.0 REFERENCES For Internal Circulation Only TUNKU ABDUL RAHMAN COLLEGE HARVARD REFERENCING SYSTEM 1.0 INTRODUCTION Referencing or citing means acknowledging the source of information and ideas you have used in your assignments (e.g. essay, report, project, research paper, etc.). This is a standard practice at all institutions of higher learning including Tunku Abdul Rahman (TAR) College. This learning guide on Harvard referencing system was developed based on the following references: Curtin University Library 2007, Harvard Referencing. Fisher, D & Hanstock, T 1998, Citing References. Saunders, M, Lewis, P & Thornhill, A 2005, Research Methods for Business Students. University of Bournemouth 2005, Citing References...
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...10/04/2013 2. Acknowledgment First off, I would like to thank my professional tutor during my internship in the Disneyland Hotel Mr. Ruben Hilberink, who allowed me to use his research on performance quality management while he was in college which inspired me in finding the company problem statement of this paper. While his research focused more in the implementation of performance management in the workplace in general, he advised me that it could be a good subject concerning the hospitality industry, precisely at the level of the reception where the performance can be measured easily. Following his advice and being interested by the subject, I therefore decided to study more precisely this process and how it was implemented, rightly or not, in the Disneyland Hotel. Apart from this person, I would also like to thank my manager Mr. Oliver Drutschmann who hired me as a Team Leader intern and allowed me to work in this environment, involving me in several projects such as the transformation process of the majority our standard rooms in terrace rooms situated in the main floor of our hotel (in order to get a higher average price / room) or empowering me and other team leaders in taking operational decision related to management. I had also the opportunity to work with a wonderful team, always available if needed and I’m grateful to them as my time at the Disneyland Hotel was very positive in terms of personal and professional experience. 3. Table of contents 2. Acknowledgments ...
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...put our hands together to thank our lecturer Prof. Madya Norudin Mansor for his continuous support and guidance in preparing this project. The purpose of this project is to apply organizational behavior elements in the real world by conducting a survey at one of the higher institution learning organization. Besides, we also would like to thank to En Hamdan who has help us to install the SPSS software which we used as tool for data analysis. We also would like to thank to the Private Higher Educational Institutions in Terengganu for giving us the opportunity to conduct the survey. Lastly, special thank to our team members of EMBA for their support. TABLE OF CONTENT NO | TITLE | PAGE NUMBER | 1. | CHAPTER 1: INTRODUCTION | | 2. | CHAPTER 2: LITERATURE REVIEW | | 3. | CHAPTER 3: METHODOLOGY | | 4. | CHAPTER 4: DATA ANALYSIS AND FINDINGS | | 5. | CHAPTER 5: DISCUSSION AND CONCLUSION | | 6. | CHAPTER 6: RECOMMENDATION | | 7. | REFERENCES | | 8. | APPENDIX | | ABSTRACT The purpose of this study was to investigate the relationship between leadership style and organizational culture towards employee satisfaction. The roles of leader and organizational culture haveexpanded over time and cover wide spectrum of the organization. Employees’ satisfaction also enhances a new identity in the current organization. A set of...
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...Marketing Management Planning and Control | | Index Introduction 2 PESTEL analysis of electronic market 2 Planning tools 5 a) Boston Consulting Group 5 b) Ansoff’s Matrix 6 Market segmentation 7 Samsung market segmentation 7 Bibliography 9 Appendix 1 12 Appendix 2 14 Introduction This report covers three questions. The first question shows through Pestel analysis, how the global electronics market has changed over the past several years. The second focuses on how Samsung can make use of two planning tools: Boston Consulting Group Matrix and Ansoff’s Matrix, to make investment decisions. While the third question shows how segmentation may help Samsung to develop its phones range and marketing mix. PESTEL Analysis of electronics market Through the last dozen years the electronic market has changed dramatically. Many well-known electronic devices gained a complete new meaning and appearance. These changes are caused by many different macro environment factors. The selected factors from different areas of Pestel analysis are described below, as well as the changes that they have caused and future forecasts. Environmental: * Global climate change – intensifying climate change caused the implementations of the Kyoto Protocol which aims to reduce greenhouse gas emissions (BBC, 2005). This resulted in the...
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...The role of gender in workplace stress: A critical literature review Kristina 1 Gyllensten and Stephen 2 Palmer Abstract Objective The aim of this review was to evaluate research relating to the role of gender in the level of workplace stress. A further aim was to review literature relating to stressors of particular relevance to working women. These stressors included, multiple roles, lack of career progress and discrimination and stereotyping. Design Systematic review. Method Major databases were searched in order to identify studies investigating gender and workplace stress. A range of research designs included and no restrictions were made on the basis of the occupations of the participants. Results Much of the research indicated that women reported higher levels of stress compared to men. However, several studies reported no difference between the genders. Furthermore, the evidence for the adverse effects of multiple roles, lack of career progress and discrimination and were stereotyping was inconsistent. Conclusion The current review concluded that the evidence regarding the role of gender in workplace stress and stressors was inconsistent. Limitations of the research were highlighted and implications for practice were discussed. Key words: workplace stress, gender, stressors Introduction Workplace stress Stress in the workplace is a major problem for both organisations and employees, and it has been estimated that approximately 13.4...
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