...Kay Sunderland: Case Analysis 1) Describe Sunderland’s management and work style. What are her sources of power? Sunderland has been a hard-working individual who has worked her way up the ranks. She is hardworking and is relied on by her colleagues and superiors to deliver on high-value projects. Having prior relevant experience and a strong work ethic, she has been entrusted with the important position of an account director in the firm to handle important client accounts. Kay has strong insights and a strategic mindset but the ambitious streak in her to deliver on whatever the client wants sometimes makes her too demanding and unrealistic. Her management style is that of being a hard taskmaster and being unrelenting till the results have been delivered. Her power structure has both positional and relational components. Enjoying a high position in the organizational hierarchy, she enjoys certain authority by virtue of her designation. The rest is derived from her relations with other colleagues and superiors inside the organizations, the clients outside and the overall structure of the hierarchy network. 2) Describe Morgan’s management and work style. What are his sources of power? Morgan after receiving Master’s degree in project management took up job in a small company specialising in lean manufacturing training programs. He loves relaxed, entrepreneurial environment and dislikes the bureaucratic ways of managing hence he always encourages his team to follow their own...
Words: 1009 - Pages: 5
...4289 APRIL 20, 2011 LINDA A. HILL HEATHER BECKHAM Kay Sunderland: Making the Grade at Attain Learning Kay Sunderland, account director for Attain Learning (Attain), sat in her Brooklyn office furiously scribbling notes in the margin of the research report she had just printed out. It was the second week of January 2011, and Sunderland was preparing for a new client meeting. As she paused to take a sip of her coffee, her phone vibrated with an incoming text. “We have an issue that I need you to deal with. Call me ASAP – Juan Nunez.” Juan Nunez was the Chief Learning Officer for Sunderland’s most important client, Gramen Equipment Company. Sunderland quickly called Nunez and was informed that Mike Morgan, Attain’s content development director, had left several voice mail messages for Nunez. Nunez politely informed her that he did not have the time or inclination to deal with Morgan’s calls and he did not want to be bothered by Morgan again. Sunderland had been focused on another client’s deployment and was not aware of the reason for Morgan’s calls. She was caught off guard by his actions and was extremely annoyed that he contacted the client directly. He knew the account director was supposed to be the sole point of contact with the client. She immediately checked Morgan’s Outlook© calendar and saw he was in a team meeting for the next hour. Attain Learning Inc.: Company History Attain was founded by Caroline Nicholas in 1998 soon after she had completed...
Words: 4164 - Pages: 17
...To Tablet Or Not To Tablet – That Is The Question Advances in technological development over the past four decades have created new opportunities and new ways to conduct business and explore the new channels of communication. Over the past several years, the growth in mobile technology and development of new advanced mobile devices such as smart phones and media tablets has increased the potential revenue of some businesses that have embraced the new technology and taken stops to secure a niche in the market. “Earlier this year, choosing the best tablet computer was as simple as knowing one model name: iPad.” (Consumer Reports). As of late August 2011, Apple’s computer tablet iPad and iPad2 represent over 61% of the market for tablets, leaving other companies such as Hewlett Packard laggin behind (Difference Engine: Reality Dawns). Simply put, it doesn’t matter if it’s the iPhone, the Macbook, or most recently iPad, everyone wants one, and if they can’t have it they want something as close to it as possible. It is important then, to explore what the iPad has that makes it the staunch front runner in the tablet industry. Not only has Steve Jobs of Apple Computers offered the world innovative and user friendly technological creations, with the release of each product, Apple’s success has forced its competitors to raise their stakes as well. Innovative, user-friendly, and in-genius are but a few of the many words that have become synonymous with Apple products. One of...
Words: 1316 - Pages: 6
...Apple Computer Company Steven Paul Job established Apple Computer Company on April 1st 1976, when he was 20 years old and he was college dropout. Steve Job was lacking on the technical skill. He made teamed up with Steve Wozniak who had already written programming language and designed circuit board and Started with the first apple computer, Apple I, basic circuit board they sold through a local retailer for $500, and some 15 months later they introduced their first computer, the Apple .II. Annual sales quickly reached $300million and by 1980. Steve hired two engineers from Hewlett-Packard to conceive new computer. Steve also hired doctoral student in neuroscience, Bill Atkinson. Steve always tries to innovate the products. By getting new technology from Xerox Corporation, Steve “bought” Xerox PARC product, Smalltalk. Smalltalk showed three amazing features. One was how computers could be networked; and the second was how object oriented programming worked, and last, the graphical interface that was made possible by bitmapped screen. The Apple raid on Xerox PARC is sometimes described as one of the biggest heist in the chronicles of industry. Bill Gates and Steve Jobs, despite their similar ambitions at the confluence of technology and business, had very different personalities and backgrounds. Gates was good at computer coding, unlike Jobs, and his mind was more practical disciplined and abundant in analytic power. At first, Steve Jobs wanted Microsoft to create applications...
Words: 300 - Pages: 2
...Running Head: Diversity Competency Case: Women on Corporate Boards Samantha Bunn Bus 520 May 10, 2011 Dr. Johnny Eluka Running Head: Diversity Competency Based on the stories presented, discuss the characterizations of the female board members in relation to the behavioral model of leadership. When I reviewed this case of women on different boards serving a variety of positions, I felt that there was a comparison with all these individual women whether they are the only woman director on board or whether they are among other women directors on board. However, it’s obvious that when the board only holds one woman the level of office difficulty is higher. The three stories of female board directors where they are the only females on board are very common. These women set a picture showing that they have to give 150% in order to be heard as well as a make a difference. Women who serve as the only female on boards are almost pushed out of the way, their opinions seem to not really matter. Their voices seem not to be heard either. The first woman states that: “You can make a point that is valid, and minutes later a male could make the same pointâ€, however the male will get congratulated where as the female will not. She also mentions that until the males in the board room realize that the females are not going anywhere, the respect is not given. Basically, the women have to work harder than the men to fit in, establish themselves as well as have their...
Words: 1202 - Pages: 5
...Alima Shamuratova Mary Kay Cosmetics: Asian Market Entry Q1. First, choosing between China and Japan Mary Kay Cosmetics (MKC) management need to focus on profit and financial performance. This is the main objective for every company. Japan market is saturated and if MKC go to this country, it will start bringing profit in 4-5 years. Thus, it will take more expenses. Chinese market is not saturated, there a few foreign competitors and it allows to think that Chinese entry brings profit earlier and be cost advantage comparing to Japan ( if calculate, it can take about 2-3 years to become profitable). Moreover, labor cost in China are cheaper. Secondly, market size of China is almost 10 times bigger than in Japan. Even though that Japan has 77% of women living in cities and China has only 27%, Chinese urban population is three times more than Japanese. Third criteria that is very important is legal and political situation. Japan is politically more stable than China. It is also more difficult to enter to China due to legal regulations and high tariffs, process of entry takes about 2 years. However, foreign companies used joint venture for entry that allows building strong relations with country and sharing risk. Despite the complicated regulation process for entry, Chinese government is more opened to foreign investments than Japan. Fourth criteria is demand and consumer behavior. China and Japan have significant culture difference in perception and sales approach. Japanese...
Words: 1100 - Pages: 5
...Mary Kay India: The Hair Care Product Line Opportunity http://www.marykay.com/ 1. Synopsis : Based on a request received from GM -MK- India, Sheryl Adkins Green, vice president –Brand Development at Mary Kay Cosmetics Inc. is evaluating the expansion of MKC –Indian operation portfolio through a customized Hair Care Product line which will include the soap launched recently in 2008 and which outcome cannot be considered relevant for a decision due to the short launching time span. Previous introduction of hair care line in USA and Europe respectively In 1970 and 1990, proven to be unsuccessful, mainly due to MKC little experience in the Hair Care line being not part of its core business which encompasses: * Skin care * Makeup * SPA * body care * Sun care Products * Lip and eye care Prior to make a decision Sheryl-Adkins called for a staff meeting to debate two issues: a. Market Opportunity: Whether to launch introduce hair care products in India? b. Which elements of MKC’s culture; philosophy; distribution practices might be transferable? c. What would be the launching plan? 1. Hair Care Product line components and characteristics 2. Packaging Characteristics and sizes 3. When to launch the line 4. Mar-com Plan 5. Training of the Independent Sales Force 2. Situation Analysis 3.1 Mary Kay Inc. * Founded in 1963 headquartered in Dallas –Texas * Vision The vision of...
Words: 2327 - Pages: 10
...943 $77,000 Range $75,000-$100,000 $65,000-$115,000 $70,000-$90,000 87% Students Employed 90 Days After Graduation $17,000 Average Signing Bonus MBA Internships Students with Internships Average Weekly Salary 100% $920 $10,150 Average Other Guaranteed Compensation ROI: Function Financial Marketing Other FOR THE 2012 GRADUATING CLASS PRE- AND POST-MBA SALARY Average Salary by Function Average Salary $82,857 $83,063 $79,971 $88,333 Recent Employers 7-Eleven Academy Sports & Outdoors Alcon Laboratories American Airlines AT&T Baylor Health Care System Bell Helicopter-Textron Campbell Soup Company Hewlett-Packard Hilton Worldwide IBM Intel JP Morgan Chase Kellogg’s KPMG LiveStrong Lockheed Martin Luminant Mary Kay Cosmetics McKesson Medical Clinic of North Tx Michael’s Oncor Electricity PepsiCo/Frito-Lay Proctor & Gamble Raytheon Sabre Holdings/Travelocity Stage 3 Separation Susan G. Komen The Gallup Company U.S. Department of Defense UT Southwestern Medical Verizon Communications Weir Oil & Gas Supply Chain Management Average Salary by Key Industry Industry Consulting Consumer Products Financial Services Manufacturing...
Words: 476 - Pages: 2
...Business Coursework Corporate Social Responsibility: With reference to your own research, do you think that the ability of a business to act successfully in a socially responsible manner is mainly determined by the products it produces? 1963 Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as that of the local community and society at large. This simply means that a company gives back that which it has taken from the environment, workforce and society. There are many ways by which a company can behave in a socially responsible way, for example: using recycled products, making sure their products are fair trade (fair trade is paying workers with a wage enough for them to have a comfortable life so that they can survive, customers usually do not mind paying extra for these products) or giving donations to charities etc. “Companies with a defined corporate commitment to ethical principles do better financially than companies that don’t” – DePaul University 1997 A company behaving socially responsible is a relatively new phenomenon, in the past many companies did not care about their staff, economy and environment as long as the business was making profit and expanding, which is still the main objective for many companies today, but through a socially responsible way. The main objective for most companies...
Words: 2441 - Pages: 10
...Zhuo Wang MAR6158.901 27/May/14 Case Summary: Mary Kay Cosmetics (Asian Market Entry) In February 1993, Curran Dandurand who was senior vice president of Mary Kay Cosmetics Inc. found out that though MKC has sold its products outside the USA for 15 years by 1992, the international sales only take 11% of the $ 1 billion total. The data showed that one of its main competitors, Avon, its Products Inc. take over 55% of its $3.6 billion sales from international market at that time. Mary Kay Cosmetics Inc., which is also called MKC. Mary Kay is a cosmetics incorporated in Texas (United States) in1963 by Mary Kay Ash. Since that time, Mary Kay Ash’s charisma, philosophy, and motivation were likely appeal to women all over the world, actually this company offers unlimited opportunities of women in business. Mary Kay Cosmetics Inc. is a direct selling cosmetics company, sold a range of skin care, personal care, and cosmetic products through approximately 275,000 independent sales people worldwide. Actually all the company products were manufactured in a single plant near Dallas. And there were four basic levels of independent contractors in MKC sales force: beauty consultants, sales directors, senior sales director, and national sales directors. Promotions were made on the basis of performance, and Mary Kay Cosmetics Inc. involved its sales force in product policy decisions by sending samples to them for evaluation. MKC also developed training ads programs and manuals for its sales...
Words: 727 - Pages: 3
...Assn. 1: Entrepreneurial Leadership An entrepreneur is a person who has the initiative to start a business, a new enterprise, venture or idea and takes accountability for the risks and the outcome. Most entrepreneurs have a desire for responsibility, like to take risks, have confidence in their ability to succeed, a desire for immediate feedback, a high level of energy, skill at organizing, and value of achievement over money. There are many reasons why someone may take this path but the bottom-line is this person has a strong will and determination to succeed. The leading entrepreneurs I have chosen are Mary Kay Ash and Russell Simmons. Russell Simmons is a business mogul, activist, best-selling author and he is owner and founder of RUSH Communications. RUSH Communications is a leading multi-faceted holding company with investments in well-known and respected brands in three industry segments: entertainment and media; fashion and lifestyle; and empowerment. RUSH Communications, Inc. includes a management company, the hip-hop record label Def Jam, and the sneaker company Run Athletics. He is also the founder of the clothing lines Phat Farm, Argyleculture, and American Classics. Some of Simmons other ventures include a film and television production company, Simmons Lathan Media Group, Unirush Financial Services, Simmons Jewelry Company, and GlobalGrind.com. Rush Communications is currently worth approximately $340 million. Simmons leads in a situational approach style....
Words: 1403 - Pages: 6
...Shane Nunn Ethnics in Society Homelessness in U.S. Society When most people think or talk about Homelessness, most people look down upon it. Most people look to it as worthless people that are unable to provide for their self. Although the government says that they are trying to do something about this, they would rather help out other countries. Mary Kay Ellis from a pro-group says that “The government should step up and do something about homelessness because nobody should be living in the streets regardless of our country’s recession problem, everyone needs a helping hand every once in a while and our country’s government with it’s resources could easily solve this problem in due time.” while Charles Reagan from the anti-group responds “It’s the homeless individual’s problem and they should be responsible for their own financial status” Many people in society do their part to help out in their communities; others often turn the other way in disbelief. Those that are willing to help do their part whether it is simply helping in a soup kitchen/shelter or by donating item, they see that there is a problem and are trying to do something about it while others see it as a problem but do nothing about it. There have been many debates when it has come to the homelessness problem but it always seems to go nowhere. You can look at this topic in many different aspects, but when you try to base decisions off of many different theories you will...
Words: 356 - Pages: 2
...Year | 2014 | Exam Sitting | AUGUST | Subject | E-COMMERCE | Weightage | 25% | Submission Date | 31/7/2014 | Regulations A. Late Submission * A 10% deduction per day of total coursework marks (excluding weekends and public holidays). * Late submission between 5 to 10 days, results in a 50% deduction of total coursework marks. * Late submission past 10 days results in an automatic 0% for coursework and the student will be barred from the final examination. B. Deliverables Students must submit all materials supporting their coursework listed in the deliverable section. * Plagiarism is presenting somebody else’s work as your own. It includes: copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework from another student and submitting it as your own. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the procedures set down by the university/college. The coursework must be done individually and must be entirely your own work. Please make sure that you are aware of the rules concerning plagiarism. If you are unclear about them, please consult your program coordinator/lecturer. * The coursework should exhibit formal research skills i.e. with a table of content, proper citations, references, and appendixes. * The coursework write up must be able to demonstrate...
Words: 1122 - Pages: 5
...Kwyntaé Grampus English 101 - 01 Dr. Klimek Mail-Order Catalogue: Mary Kay® Bridal Audience: Women getting ready for their wedding day, uninformed customer, doesn't know what they want to do with their make-up, women Products: Make up I. Introduction: a. organize thoughts, how they could look, step by step instructions, wants instruction, still figuring out how to do it II. Body Paragraphs: b. Cover Art: Attention Grabbers i. The cover of the catalogue shows a radiant woman in a bridal head piece glowing in make-up. ii. The words on the front of the catalogue say: "Get Gorgeous!" Every woman wants to look their absolute best on their wedding day. iii. "Your way to beautiful" at the bottom of the cover page is part that I don't necessarily think is the best thing because it is insinuating that the woman reading this catalogue isn't already beautiful. c. Organization: Chronological Order? iv. "Countdown to Smooth, Glowing Skin" is the very first article, trying to sell the 'TimeWise' collection in order to improve skin to become a pallet for the makeup. v. "The Secret to Flawless Foundation" is the next article in order to create a base for the main makeup. vi. "Timeless and Oh-So-Wearable" is the next article to advertise make-up looks that has been around for a while and that will always been around, the "classic daytime" look. vii. "All Eyes on You" is the next article that...
Words: 450 - Pages: 2
...Judith Litton MAN 104 April 4, 2015 Independence University Small Business Interview This small business interview was conducted between Judith Litton (student) and Kelly Maynard (Thirty-one consultant). The interview took place on April 1, 2015 over the telephone. I told Kelly I needed to know what makes women want to become Thirty-one consultants. Kelly said that she has sold many different products over the last few years such as, Avon, Mary Kay Cosmetics, and even some jewelry, and she stated that out of all of her ventures she has been the happiest with her Thirty-one career. I asked Kelly when she first decided to become a Thirty-one consultant what if any particular challenges she faced while attempting to build her business and she said there were a couple of different things that she had to deal with. Kelly stated that the biggest challenge she faced was she had to wait so long to be able to sign up as a consultant. Over four years ago when she decided to join that was when over ninety three hundred other women decided to join Thirty-one as consultants also. Thirty-one was forced to put a joining freeze on which lasted a little over six months. Kelly stated that once the freeze was lifted Thirty-one broke the women into three groups based on their last names which meant that Kelly was put into the second group of new consultants. With this additional obstacle that just meant that Kelly ended up waiting an additional ninety days before she was able to...
Words: 929 - Pages: 4