Introduction
In this report I will be analysing the advantages and disadvantages of staff training for newly recruited Tesco staff.
Staff training is an activity aimed to teach individuals a particular skills they might be lacking on or which might need improving. Tesco’s need to provide training for their staff to continue to be competitive, as they could bring new skills into business and increase staff motivation
Advantages of Staff Training
Training provides many benefits in a workplace. Training can teach employees new skills and remind employees of important business policies.
Stay competitive
Businesses need to keep their employee skills current in order to be competitive. Training gives your business a competitive advantage by, keeping up with changing software programs, technology changes, customer service skills or leadership trends are examples of competitive advantages organisations can have with a well-trained and skilled work force. In order to be more competitive, businesses need to have employees who can multitask in different situations.
An example for Tesco would be that they should train their employees to the best standers if they still want to be completive against businesses like Asda, Morrison’s, etc. By training their employees it would give them a good chance to learn new skills or even develop their old skills which could be helpful for the business in many ways.
Improved customer relationship
In any business we have to see that the customer is king. If we can maintain our existing customers and get new ones this can help grow the business.
Improve customer satisfaction as with better quality work means better quality products and services. This results in happier customers which would also mean that the business is likely to maintain customers. Improve customer service with more knowledgeable and helpful staff who can meet