KNOWLEDGE AUDIT REPORT

Submitted by, Vaishnavi Devi A(13AC41) Gokhila M(13AD13)

Table of Contents:

S.No | Topic | Page No. | 1 | Executive Summary | 3 | 2 | Introduction | 4 | 3 | Objective | 4 | 4 | Need of Knowledge Audit | 4 | 5 | Audit Process | 5 | 6 | Audit results | 6 | 7 | Conclusion | 8 | 8 | Recommendation | 9 | 9 | Appendix | 10 |

Executive Summary:
The process of Knowledge audit is aimed at knowing the type of knowledge assets and the measure of their presence and sources in the sales department of Britannia Company is carried out by us with the employees in that particular department. The employees are selected and undergone a face-to-face interview on knowledge audit. Thus they explained the type and form of knowledge they need, own and miss. The process of knowledge audit also includes the questions about the steps taken by Britannia for the employees to create, share and store both the type of knowledge. Based on their response we have understood the importance of tacit knowledge in the sales department and the efforts taken by them to store explicit and tacit knowledge

Introduction:
KM audit is a preliminary phase to develop a knowledge management strategy in the organization. A knowledge audit is an attempt to understand where an organization stands in terms of knowledge management and its knowledge assets. It will assess what knowledge assets are possessed by a specific organization. It can be viewed as a process to identify knowledge produced by an organization, who produce and use it, how frequent is the knowledge used, and where is the knowledge stored. Properly done, it would provide accurate identification, quantification, measurement and assessment of the sum total of tacit and explicit knowledge in the organization.
Knowledge audit has been conducted in sales department