Secretary of Defense
Corporate Fellows Program

FINAL REPORT
UNITED TECHNOLOGIES CORPORATION

Lt Col Clyde M. Woltman, USMC
June 2002
TABLE OF CONTENTS

Table of Contents I
Introduction ii
Chapter 1…United Technologies Corporation The Sectors…Corporation Overview 1 Corporate Strategy, Culture, Environment 2 “Most Admired”…A UTC Legacy 2
Chapter 2…Pratt & Whitney Organization 3 Strategic Planning Process 3 Road Maps 4 Transformation 5 “The Great Engine War” 6 Leaness 7 ACE 8 Competition…Lessons Learned? 10
Chapter 3…Maintaining the Edge Leadership Challenge…Transforming Culture 14 Growth…The Key to the Future 14 “Re-inventing the Business” 15 Enterprise Resource Planning Initiative 16 Strategic Approach to Managing Human Resources 19 Employee Services 20
Chapter 4…For DoD Lean Thinking in DoD 22 Achieving Competitive Excellence in DoD 22 Outsourcing…”Keeping Our Core Competencies in House 23 Employee Education 23 Life After the Military Service…Improving the Odds 25 Adages of Human Resources 25
Bibliography 26
INTRODUCTION

Assignment Overview

I was assigned as a Secretary of Defense Corporate Fellow to Pratt & Whitney Corporation, one of the six principal Sectors of United Technologies Corporation (UTC). My initial assignment with Pratt was to the F135 Joint Strike Fighter (JSF) Engine Program at the Military Engines Division in East Hartford, Connecticut. Within the JSF Program I served on the Integrated Program Management Team (IPMT) and participated in a number of Engineering & Manufacturing Development (EMD) Readiness and System Development & Demonstration (SDD) initiatives. I also participated on a High Impact ACE Team (ACE will be explained later in this Report), served as assistant the