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S Praveen/ Elixir Human Res. Mgmt. 48 (2012) 9491-9497 Available online at www.elixirjournal.org

Human Resource Management
Elixir Human Res. Mgmt. 48 (2012) 9491-9497

Knowledge Process Outsourcing (KPO) – India
S Praveen
Economic Officer at Forward Markets Commission (GOI).
A R TI C L E I N F O A B ST R A C T

Art i c l e h i st ory : Received: 22 May 2012; Received in revised form: 28 June 2012; Accepted: 16 July 2012; K ey w or d s Knowledge, Outsource, Market research.

Knowledge Process Outsourcing, or KPO, is the latest wave to hit the outsourcing business in India. A booming sector with tremendous potential, the KPO sector in India employs around 25,000 people currently. KPO is Knowledge Process Outsourcing (KPO). It involves outsourcing for high-end knowledge work. This includes research and work on intellectual property, equity and finance, analytics, market research and data management, et cetera. This article is prepared for better understanding of the concept and state of India in the sector.
© 2012 Elixir All rights reserved.

Introduction The Outsourcing Industry has been extensively researched in the past decade. Business Process Outsourcing (BPO) in particular has been the topic of many analyses. Outsourcing first appeared in the IT industry in the 1980s. This was the time when companies recognized the benefits of having IT service partners in order to develop complex systems, and enhance the way that a business process or service is managed (Schumacher, 2005). Since then, the outsourcing industry has gone through its introduction and growth stages, with growth rates of around 50%, and has reached its transformation stage. Increasing globalization and high pressure to innovate have substantially shortened the product and service life cycles. Industry life cycles have therefore become shorter and shorter - outsourcing is no