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Known

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Submitted By stpatrick85
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Chapter 8:
Architectural Components … Hardware and Software Specification
The major architectural components of any system are the software and the hardware. The major software components of the system being developed have to be identified and then allocated to the various hardware components on which the system will operate. Chapter 9:
The study of human-computer interaction (HCI) focuses on improving the interactions between users and computers by making computers more usable and receptive to the user’s needs . . .

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Proposed System Requirement List

I. Hardware

1. Centralized data management system hardware
2. Centralized management system
3. Front-end web server
II. Software

1. Tracking software
2. Data storage software
3. Customer Relationship Management (CRM) Software package
4. Database software system: in addition to customer demographic information, should also merge tracking table of transactions, points accumulated/redeemed
5. Internet/online presence
6. Information security The Frequent Shopper Program should have a centralized hardware system. The new program's data management system needs to be in one central location, networked between company headquarters and the three store locations. A centralized system will help to upload and verify data for all of the stores. The centralized system will also allow the managing of data according to changes in customer requirements and eliminate duplicate master data. A front-end web server is also needed. This will allow participating customers to check their point balances and redeem points for rewards.

Integrated into the current Point-of-Sale (POS) software, should be a tracking software package. The current database includes a table for customers demographics. A Customer Relationship Management (CRM)

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